Unable to load HPLIP plugin for Version 3.19.3
Using Linux Mint 19.1, HP 1212 AIO
Everything worked fine under Mint 18.3. Under Mint 19.1, the "distribution" version 3.17.10 works except for the scanner function.
hplip-3.19.3.run runs normally, but the binary plugin will not load:
mike@mike:
HP Linux Imaging and Printing System (ver. 3.19.3)
Plugin Download and Install Utility ver. 2.1
Copyright (c) 2001-18 HP Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.
HP Linux Imaging and Printing System (ver. 3.19.3)
Plugin Download and Install Utility ver. 2.1
Copyright (c) 2001-18 HP Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.
Checking for network connection...
Downloading plug-in from:
Receiving digital keys: /usr/bin/gpg --homedir /home/mike/
Creating directory plugin_tmp
Verifying archive integrity... All good.
Uncompressing HPLIP 3.19.3 Plugin Self Extracting Archive.
HP Linux Imaging and Printing System (ver. 3.19.3)
Plugin Installer ver. 3.0
Copyright (c) 2001-18 HP Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.
Plug-in version: 3.19.3
Installed HPLIP version: 3.19.3
Number of files to install: 64
Plugin installation failed
error: Python gobject/dbus may be not installed
error: Plug-in install failed.
Done.
mike@mike:
Saving output in log file: /home/mike/
HP Linux Imaging and Printing System (ver. 3.19.3)
Dependency/Version Check Utility ver. 15.1
Copyright (c) 2001-18 HP Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.
Note: hp-check can be run in three modes:
1. Compile-time check mode (-c or --compile): Use this mode before compiling the HPLIP supplied tarball (.tar.gz or .run) to
determine if the proper dependencies are installed to successfully compile HPLIP.
2. Run-time check mode (-r or --run): Use this mode to determine if a distro supplied package (.deb, .rpm, etc) or an already built
HPLIP supplied tarball has the proper dependencies installed to successfully run.
3. Both compile- and run-time check mode (-b or --both) (Default): This mode will check both of the above cases (both compile- and
run-time dependencies).
Check types:
a. EXTERNALDEP - External Dependencies
b. GENERALDEP - General Dependencies (required both at compile and run time)
c. COMPILEDEP - Compile time Dependencies
d. [All are run-time checks]
PYEXT SCANCONF QUEUES PERMISSION
Status Types:
OK
MISSING - Missing Dependency or Permission or Plug-in
INCOMPAT - Incompatible dependency-version or Plugin-version
---------------
| SYSTEM INFO |
---------------
Kernel: 4.15.0-47-generic #50-Ubuntu SMP Wed Mar 13 10:44:52 UTC 2019 GNU/Linux
Host: mike
Proc: 4.15.0-47-generic #50-Ubuntu SMP Wed Mar 13 10:44:52 UTC 2019 GNU/Linux
Distribution: 22 19.1
Bitness: 64 bit
-------
| HPLIP CONFIGURATION |
-------
HPLIP-Version: HPLIP 3.19.3
HPLIP-Home: /usr/share/hplip
HPLIP-Installation: Auto installation is supported for linuxmint distro 19.1 version
Current contents of '/etc/hp/
# hplip.conf. Generated from hplip.conf.in by configure.
[hplip]
version=3.19.3
[dirs]
home=/usr/
run=/var/run
ppd=/usr/
ppdbase=
doc=/usr/
html=/usr/
icon=/usr/
cupsbackend=
cupsfilter=
drv=/usr/
bin=/usr/bin
apparmor=
# Following values are determined at configure time and cannot be changed.
[configure]
network-build=yes
libusb01-build=no
pp-build=no
gui-build=yes
scanner-build=yes
fax-build=yes
dbus-build=yes
cups11-build=no
doc-build=yes
shadow-build=no
hpijs-install=no
foomatic-
foomatic-
foomatic-
hpcups-install=yes
cups-drv-
cups-ppd-install=no
internal-tag=3.19.3
restricted-build=no
ui-toolkit=qt4
qt3=no
qt4=yes
qt5=no
policy-kit=no
lite-build=no
udev_sysfs_rules=no
hpcups-
hpijs-only-build=no
apparmor_build=yes
class-driver=no
Current contents of '/var/lib/
Plugins are not installed. Could not access file: No such file or directory
Current contents of '~/.hplip/
[upgrade]
notify_upgrade = true
last_upgraded_time = 1555103160
pending_
[installation]
date_time = 04/12/2019 14:23:12
version = 3.19.3
<Package-name> <Package-Desc> <Required/Optional> <Min-Version> <Installed-Version> <Status> <Comment>
--------------
| COMPILEDEP |
--------------
gcc gcc - GNU Project C and C++ Compiler REQUIRED - 7.3.0 OK -
make make - GNU make utility to maintain groups of programs REQUIRED 3.0 4.1 OK -
libtool libtool - Library building support services REQUIRED - 2.4.6 OK -
-------
| General Dependencies |
-------
libcrypto libcrypto - OpenSSL cryptographic library REQUIRED - 1.1.0 OK -
python-xml Python XML libraries REQUIRED - 2.2.5 OK -
libnetsnmp-devel libnetsnmp-devel - SNMP networking library development files REQUIRED 5.0.9 5.7.3 OK -
sane-devel SANE - Scanning library development files REQUIRED - - OK -
pil PIL - Python Imaging Library (required for commandline scanning with hp-scan) OPTIONAL - 1.1.7 OK -
pyqt4-dbus PyQt 4 DBus - DBus Support for PyQt4 REQUIRED 4.0 4.12.1 OK -
libpthread libpthread - POSIX threads library REQUIRED - 2.27 OK -
python-devel Python devel - Python development files REQUIRED 2.2 2.7.15 OK -
cups-devel CUPS devel- Common Unix Printing System development files REQUIRED - 2.2.7 OK -
python-dbus Python DBus - Python bindings for DBus REQUIRED 0.80.0 1.2.6 OK -
cups-ddk CUPS DDK - CUPS driver development kit OPTIONAL - - OK -
reportlab Reportlab - PDF library for Python OPTIONAL 2.0 3.4.0 OK -
pyqt4 PyQt 4- Qt interface for Python (for Qt version 4.x) REQUIRED 4.0 4.12.1 OK -
libusb libusb - USB library REQUIRED - 1.0 OK -
cups-image CUPS image - CUPS image development files REQUIRED - 2.2.7 OK -
python2X Python 2.2 or greater - Python programming language REQUIRED 2.2 2.7.15 OK -
python-notify Python libnotify - Python bindings for the libnotify Desktop notifications OPTIONAL - - OK -
libjpeg libjpeg - JPEG library REQUIRED - - OK -
sane SANE - Scanning library REQUIRED - - OK -
-------
| Scan Configuration |
-------
scanext Scan-SANE-Extension REQUIRED - 3.19.3 OK -
hpaio HPLIP-SANE-Backend REQUIRED - 3.19.3 OK 'hpaio found in /etc/sane.
-------
| External Dependencies |
-------
gs GhostScript - PostScript and PDF language interpreter and previewer REQUIRED 7.05 9.26 OK -
scanimage scanimage - Shell scanning program OPTIONAL 1.0 1.0.27 OK -
cups CUPS - Common Unix Printing System REQUIRED 1.1 2.2.7 OK 'CUPS Scheduler is running'
network network -wget OPTIONAL - 1.19.4 OK -
policykit PolicyKit - Administrative policy framework OPTIONAL - 0.105 OK -
xsane xsane - Graphical scanner frontend for SANE OPTIONAL 0.9 0.999 OK -
dbus DBus - Message bus system REQUIRED - 1.12.2 OK -
avahi-utils avahi-utils OPTIONAL - 0.7 OK -
-------
| Python Extentions |
-------
hpmudext IO-Extension REQUIRED - 3.19.3 OK -
cupsext CUPS-Extension REQUIRED - 3.19.3 OK -
-------
| DISCOVERED SCANNER DEVICES |
-------
/error: HPLIP cannot detect devices in your network. This may be due to existing firewall settings blocking the required ports like (5353/udp). When you are in a trusted network environment, you may open the ports for network services like mdns and slp in the firewall. For detailed steps follow the link.
http://
No Scanner found.
-------
| DISCOVERED USB DEVICES |
-------
No devices found.
-------
| INSTALLED CUPS PRINTER QUEUES |
-------
HP_LaserJet_
-------
Type: Fax
Device URI: hpfax:/
PPD: /etc/cups/
warning: Failed to read /etc/cups/
PPD Description:
Printer Backend /usr/lib/
error: Required plug-in status: Not installed
Communication status: Good
--------------
| PERMISSION |
--------------
-----------
| SUMMARY |
-----------
Missing Required Dependencies
-------
None
Missing Optional Dependencies
-------
None
Plug-in Status
--------------
error: Plug-ins need to be installed
Total Errors: 1
Total Warnings: 0
Done.
mike@mike:
mike@mike:~$ cat /home/mike/
hp-check[11342]: info: :
hp-check[11342]: info: :HP Linux Imaging and Printing System (ver. 3.19.3)
hp-check[11342]: info: :Dependency/Version Check Utility ver. 15.1
hp-check[11342]: info: :
hp-check[11342]: info: :Copyright (c) 2001-18 HP Development Company, LP
hp-check[11342]: info: :This software comes with ABSOLUTELY NO WARRANTY.
hp-check[11342]: info: :This is free software, and you are welcome to distribute it
hp-check[11342]: info: :under certain conditions. See COPYING file for more details.
hp-check[11342]: info: :
hp-check[11342]: info: :Note: hp-check can be run in three modes:
hp-check[11342]: info: :1. Compile-time check mode (-c or --compile): Use this mode before compiling the HPLIP supplied tarball (.tar.gz or .run) to
hp-check[11342]: info: :determine if the proper dependencies are installed to successfully compile HPLIP.
hp-check[11342]: info: :2. Run-time check mode (-r or --run): Use this mode to determine if a distro supplied package (.deb, .rpm, etc) or an already built
hp-check[11342]: info: :HPLIP supplied tarball has the proper dependencies installed to successfully run.
hp-check[11342]: info: :3. Both compile- and run-time check mode (-b or --both) (Default): This mode will check both of the above cases (both compile- and
hp-check[11342]: info: :run-time dependencies).
hp-check[11342]: info: :
hp-check[11342]: info: :Check types:
hp-check[11342]: info: :a. EXTERNALDEP - External Dependencies
hp-check[11342]: info: :b. GENERALDEP - General Dependencies (required both at compile and run time)
hp-check[11342]: info: :c. COMPILEDEP - Compile time Dependencies
hp-check[11342]: info: :d. [All are run-time checks]
hp-check[11342]: info: :PYEXT SCANCONF QUEUES PERMISSION
hp-check[11342]: info: :
hp-check[11342]: info: :Status Types:
hp-check[11342]: info: : OK
hp-check[11342]: info: : MISSING - Missing Dependency or Permission or Plug-in
hp-check[11342]: info: : INCOMPAT - Incompatible dependency-version or Plugin-version
hp-check[11342]: info: :
hp-check[11342]: info: :
hp-check[11342]: info: :---------------
hp-check[11342]: info: :| SYSTEM INFO |
hp-check[11342]: info: :---------------
hp-check[11342]: info: :
hp-check[11342]: info: : Kernel: 4.15.0-47-generic #50-Ubuntu SMP Wed Mar 13 10:44:52 UTC 2019 GNU/Linux
Host: mike
Proc: 4.15.0-47-generic #50-Ubuntu SMP Wed Mar 13 10:44:52 UTC 2019 GNU/Linux
Distribution: 22 19.1
hp-check[11342]: info: : Bitness: 64 bit
hp-check[11342]: info: :
hp-check[11342]: info: :------
hp-check[11342]: info: :| HPLIP CONFIGURATION |
hp-check[11342]: info: :------
hp-check[11342]: info: :
hp-check[11342]: info: :HPLIP-Version: HPLIP 3.19.3
hp-check[11342]: info: :HPLIP-Home: /usr/share/hplip
hp-check[11342]: info: :HPLIP-
hp-check[11342]: info: :
hp-check[11342]: info: :Current contents of '/etc/hp/
hp-check[11342]: info: :# hplip.conf. Generated from hplip.conf.in by configure.
[hplip]
version=3.19.3
[dirs]
home=/usr/
run=/var/run
ppd=/usr/
ppdbase=
doc=/usr/
html=/usr/
icon=/usr/
cupsbackend=
cupsfilter=
drv=/usr/
bin=/usr/bin
apparmor=
# Following values are determined at configure time and cannot be changed.
[configure]
network-build=yes
libusb01-build=no
pp-build=no
gui-build=yes
scanner-build=yes
fax-build=yes
dbus-build=yes
cups11-build=no
doc-build=yes
shadow-build=no
hpijs-install=no
foomatic-
foomatic-
foomatic-
hpcups-install=yes
cups-drv-
cups-ppd-install=no
internal-tag=3.19.3
restricted-build=no
ui-toolkit=qt4
qt3=no
qt4=yes
qt5=no
policy-kit=no
lite-build=no
udev_sysfs_rules=no
hpcups-
hpijs-only-build=no
apparmor_build=yes
class-driver=no
hp-check[11342]: info: :
hp-check[11342]: info: :Current contents of '/var/lib/
hp-check[11342]: info: :Plugins are not installed. Could not access file: No such file or directory
hp-check[11342]: info: :
hp-check[11342]: info: :Current contents of '~/.hplip/
hp-check[11342]: info: :[upgrade]
notify_upgrade = true
last_upgraded_time = 1555103160
pending_
[installation]
date_time = 04/12/2019 14:23:12
version = 3.19.3
hp-check[11342]: info: : <Package-name> <Package-Desc> <Required/Optional> <Min-Version> <Installed-Version> <Status> <Comment>
hp-check[11342]: info: :
hp-check[11342]: info: :--------------
hp-check[11342]: info: :| COMPILEDEP |
hp-check[11342]: info: :--------------
hp-check[11342]: info: :
hp-check[11342]: info: : gcc gcc - GNU Project C and C++ Compiler REQUIRED - 7.3.0 OK -
hp-check[11342]: info: : make make - GNU make utility to maintain groups of programs REQUIRED 3.0 4.1 OK -
hp-check[11342]: info: : libtool libtool - Library building support services REQUIRED - 2.4.6 OK -
hp-check[11342]: info: :
hp-check[11342]: info: :------
hp-check[11342]: info: :| General Dependencies |
hp-check[11342]: info: :------
hp-check[11342]: info: :
hp-check[11342]: info: : libcrypto libcrypto - OpenSSL cryptographic library REQUIRED - 1.1.0 OK -
hp-check[11342]: info: : python-xml Python XML libraries REQUIRED - 2.2.5 OK -
hp-check[11342]: info: : libnetsnmp-devel libnetsnmp-devel - SNMP networking library development files REQUIRED 5.0.9 5.7.3 OK -
hp-check[11342]: info: : sane-devel SANE - Scanning library development files REQUIRED - - OK -
hp-check[11342]: info: : pil PIL - Python Imaging Library (required for commandline scanning with hp-scan) OPTIONAL - 1.1.7 OK -
hp-check[11342]: info: : pyqt4-dbus PyQt 4 DBus - DBus Support for PyQt4 REQUIRED 4.0 4.12.1 OK -
hp-check[11342]: info: : libpthread libpthread - POSIX threads library REQUIRED - 2.27 OK -
hp-check[11342]: info: : python-devel Python devel - Python development files REQUIRED 2.2 2.7.15 OK -
hp-check[11342]: info: : cups-devel CUPS devel- Common Unix Printing System development files REQUIRED - 2.2.7 OK -
hp-check[11342]: info: : python-dbus Python DBus - Python bindings for DBus REQUIRED 0.80.0 1.2.6 OK -
hp-check[11342]: info: : cups-ddk CUPS DDK - CUPS driver development kit OPTIONAL - - OK -
hp-check[11342]: info: : reportlab Reportlab - PDF library for Python OPTIONAL 2.0 3.4.0 OK -
hp-check[11342]: info: : pyqt4 PyQt 4- Qt interface for Python (for Qt version 4.x) REQUIRED 4.0 4.12.1 OK -
hp-check[11342]: info: : libusb libusb - USB library REQUIRED - 1.0 OK -
hp-check[11342]: info: : cups-image CUPS image - CUPS image development files REQUIRED - 2.2.7 OK -
hp-check[11342]: info: : python2X Python 2.2 or greater - Python programming language REQUIRED 2.2 2.7.15 OK -
hp-check[11342]: info: : python-notify Python libnotify - Python bindings for the libnotify Desktop notifications OPTIONAL - - OK -
hp-check[11342]: info: : libjpeg libjpeg - JPEG library REQUIRED - - OK -
hp-check[11342]: info: : sane SANE - Scanning library REQUIRED - - OK -
hp-check[11342]: info: :
hp-check[11342]: info: :------
hp-check[11342]: info: :| Scan Configuration |
hp-check[11342]: info: :------
hp-check[11342]: info: :
hp-check[11342]: info: : scanext Scan-SANE-Extension REQUIRED - 3.19.3 OK -
hp-check[11342]: info: : hpaio HPLIP-SANE-Backend REQUIRED - 3.19.3 OK 'hpaio found in /etc/sane.
hp-check[11342]: info: :
hp-check[11342]: info: :------
hp-check[11342]: info: :| External Dependencies |
hp-check[11342]: info: :------
hp-check[11342]: info: :
hp-check[11342]: info: : gs GhostScript - PostScript and PDF language interpreter and previewer REQUIRED 7.05 9.26 OK -
hp-check[11342]: info: : scanimage scanimage - Shell scanning program OPTIONAL 1.0 1.0.27 OK -
hp-check[11342]: info: : cups CUPS - Common Unix Printing System REQUIRED 1.1 2.2.7 OK 'CUPS Scheduler is running'
hp-check[11342]: info: : network network -wget OPTIONAL - 1.19.4 OK -
hp-check[11342]: info: : policykit PolicyKit - Administrative policy framework OPTIONAL - 0.105 OK -
hp-check[11342]: info: : xsane xsane - Graphical scanner frontend for SANE OPTIONAL 0.9 0.999 OK -
hp-check[11342]: info: : dbus DBus - Message bus system REQUIRED - 1.12.2 OK -
hp-check[11342]: info: : avahi-utils avahi-utils OPTIONAL - 0.7 OK -
hp-check[11342]: info: :
hp-check[11342]: info: :------
hp-check[11342]: info: :| Python Extentions |
hp-check[11342]: info: :------
hp-check[11342]: info: :
hp-check[11342]: info: : hpmudext IO-Extension REQUIRED - 3.19.3 OK -
hp-check[11342]: info: : cupsext CUPS-Extension REQUIRED - 3.19.3 OK -
hp-check[11342]: info: :
hp-check[11342]: info: :------
hp-check[11342]: info: :| DISCOVERED SCANNER DEVICES |
hp-check[11342]: info: :------
hp-check[11342]: info: :
hp-check[11342]: info: :No Scanner found.
hp-check[11342]: info: :
hp-check[11342]: info: :------
hp-check[11342]: info: :| DISCOVERED USB DEVICES |
hp-check[11342]: info: :------
hp-check[11342]: info: :
hp-check[11342]: info: :No devices found.
hp-check[11342]: info: :
hp-check[11342]: info: :------
hp-check[11342]: info: :| INSTALLED CUPS PRINTER QUEUES |
hp-check[11342]: info: :------
hp-check[11342]: info: :
hp-check[11342]: info: :
hp-check[11342]: info: :HP_LaserJet_
hp-check[11342]: info: :------
hp-check[11342]: info: :Type: Fax
hp-check[11342]: info: :Device URI: hpfax:/
hp-check[11342]: info: :PPD: /etc/cups/
warning: Failed to read /etc/cups/
hp-check[11342]: info: :PPD Description:
hp-check[11342]: info: :Printer status: printer HP_LaserJet_
error: Required plug-in status: Not installed
hp-check[11342]: info: :Communication status: Good
hp-check[11342]: info: :
hp-check[11342]: info: :
hp-check[11342]: info: :--------------
hp-check[11342]: info: :| PERMISSION |
hp-check[11342]: info: :--------------
hp-check[11342]: info: :
hp-check[11342]: info: :
hp-check[11342]: info: :-----------
hp-check[11342]: info: :| SUMMARY |
hp-check[11342]: info: :-----------
hp-check[11342]: info: :
hp-check[11342]: info: :Missing Required Dependencies
hp-check[11342]: info: :------
hp-check[11342]: info: :None
hp-check[11342]: info: :
hp-check[11342]: info: :Missing Optional Dependencies
hp-check[11342]: info: :------
hp-check[11342]: info: :None
hp-check[11342]: info: :
hp-check[11342]: info: :Plug-in Status
hp-check[11342]: info: :--------------
error: Plug-ins need to be installed
hp-check[11342]: info: :
hp-check[11342]: info: :Total Errors: 1
hp-check[11342]: info: :Total Warnings: 0
hp-check[11342]: info: :
hp-check[11342]: info: :
hp-check[11342]: info: :Done.
mike@mike:~$
Question information
- Language:
- English Edit question
- Status:
- Expired
- For:
- HPLIP Edit question
- Assignee:
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- Last reply: