OfficeJetPro8210 does not work

Asked by Masaru Takeda on 2019-03-15

OfficeJetPro8210 does not work with Linex driver.
Could you answer 3 questions below.

OfficeJetPro6230 does work with the driver but not OfficeJetPro8210
even though these are exactly same system.

As a result of our investigation, we had an error on CUPS-filters.

In case of CUPS-filters of OfficeJetPro6230:
[Job **] 2 filters for job:
[Job **] imagetoraster (image/x-bitmap to application/vnd.cups-raster, cost 100)
[Job **] hpcups (application/vnd.cups-raster to printer/OfficejetPro6230, cost 0)

In case of CUPS-filters of OfficeJetPro8210:
[Job **] 3 filters for job:
[Job **] imagetopdf (image/x-bitmap to application/vnd.cups-pdf, cost 65)
[Job **] pdftops (application/vnd.cups-pdf to application/vnd.cups-postscript, cost 100)
[Job **] hpps (application/vnd.cups-postscript to printer/HPOfficeJetPro8210, cost 0)

An error occurs on the following part of hpps.

class HPPS_Filter(object):
    def HPAccountingInfo(self):
>>> p = subprocess.Popen(['hostname', '-s'], stdout=subprocess.PIPE, stderr=subprocess.PIPE)

Here are our questions.
1. Is it possible to work OfficeJetPro8210 with 2 filters same with OfficeJetPro6230?
2. Is there any product of OfficeJetPro series which can work with 2 filters same with OfficeJetPro6230?
3. Could you tell us how to solve the error above if available?

Question information

Language:
English Edit question
Status:
Open
For:
HPLIP Edit question
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Last query:
2019-03-15
Last reply:

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