can not scan on Ubuntu 18.04 bungie

Asked by garypeg on 2019-02-09

can not scan on Ubuntu 18.04 bungie. Here is the message I am getting after running hp-setup

HP Linux Imaging and Printing System (ver. 3.19.1)
Printer/Fax Setup Utility ver. 9.0

Copyright (c) 2001-15 HP Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.

Searching for device...
error: Device not found. Please make sure your printer is properly connected and powered-on."

I can install and print, but not scan, from Ubuntu's printer program. Need some advice.

thanks

Question information

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Last query:
2019-02-09
Last reply:
2019-02-25
Launchpad Janitor (janitor) said : #1

This question was expired because it remained in the 'Open' state without activity for the last 15 days.