linuxmint 19.1, laserjet Pro MFP M127fn scan not working

Asked by Dan Ostroff on 2019-01-14

upgraded from 19.0 to 19.1 now linuxmint 19.1, laserjet Pro MFP M127fn scan not working, other functions seem to be working ok.
64 bit system
what to do to fix please
thanks
dan
<email address hidden>

Question information

Language:
English Edit question
Status:
Answered
For:
HPLIP Edit question
Assignee:
No assignee Edit question
Last query:
2019-01-14
Last reply:
2019-01-25

Hi Dan,

Can you please share hp-check logs and syslogs for further understanding the issue.

Regards,
Santhosh

Ashley (leftoversreheated) said : #2

I have a similar issue except i believe it is because the MFP M127fn is no longer one of the supported printers... Is there a way to still use my printer and use an older version? Where can i get this?
$ cd Desktop
$ sh hplip-3.17.10.run

wont run and says they cannot find the file even though i saved it in the right place... what does this mean?

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