my hp office jet 3831 isnt printing black

Asked by david hills on 2018-12-31

on a test sheet, my printer is not printing black, I have checked the ink level and that's ok.

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HPLIP Edit question
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Last query:
2018-12-31
Last reply:
2019-01-15
Launchpad Janitor (janitor) said : #1

This question was expired because it remained in the 'Open' state without activity for the last 15 days.