stuck with the error message , can nayone help

Asked by Biren Patel on 2018-12-15

--------------------------------
| SELECT CONNECTION (I/O) TYPE |
--------------------------------

  Num Connection Description
            Type
  -------- ---------- ----------------------------------------------------------
  0* usb Universal Serial Bus (USB)
  1 net Network/Ethernet/Wireless (direct connection or JetDirect)

Enter number 0...1 for connection type (q=quit, enter=usb*) ? 0

Using connection type: usb

Setting up device: hp:/usb/ENVY_5000_series?serial=TH86P5M0K5

---------------------
| PRINT QUEUE SETUP |
---------------------

Please enter a name for this print queue (m=use model name:'ENVY_5000'*, q=quit) ?m
Using queue name: ENVY_5000
Locating PPD file... Please wait.
error: No PPD found for model envy_5000 using old algorithm.
error: Unable to find an appropriate PPD file.

Question information

Language:
English Edit question
Status:
Answered
For:
HPLIP Edit question
Assignee:
No assignee Edit question
Last query:
2018-12-15
Last reply:
2018-12-17

Hi Biren,

Please try it on latest driver from below link

https://developers.hp.com/hp-linux-imaging-and-printing/gethplip

If you still face any issue. Please let us know.

Regards,
Santhosh

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