printer will not print file

Asked by Richard Kern on 2018-12-10

I am not able to print a simple, one-page document file. Clicking on the printer icon I saw a list of documents waiting to be printed. I canceled all the files, however, one of them would not cancel. I suspect that file is preventing other files from being printed as well.
I have rebooted the computer and the printer but the problem persists.

Question information

Language:
English Edit question
Status:
Answered
For:
HPLIP Edit question
Assignee:
No assignee Edit question
Last query:
2018-12-10
Last reply:
2018-12-17

Hi Richard,

Please try below solution

https://askubuntu.com/questions/350334/how-do-i-clear-a-print-queue-in-ubuntu

if problem still exists, reinstall the driver and check

Regards,
Santhosh

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