Installation MFP M130nw

Asked by kamyogi on 2018-12-02

I can't print or scan with HP Laser Jet Pro MFP M130nw printer on Ubuntu 18.04.1 LTS (64-bit). After connecting to the PC, while launching a print, a message on the PC indicates 'The Print Is Stopped' while the Settings>Devices>Printer shows the HP printer 'Ready'. The printer also shows 'Ready'. The software center also shows HPLIP 'installed'. What's missing?

Terminal Content Output (hp-check -t)

hp-check[8298]: info: :
hp-check[8298]: info: :HP Linux Imaging and Printing System (ver. 3.17.10)
hp-check[8298]: info: :Dependency/Version Check Utility ver. 15.1
hp-check[8298]: info: :
hp-check[8298]: info: :Copyright (c) 2001-15 HP Development Company, LP
hp-check[8298]: info: :This software comes with ABSOLUTELY NO WARRANTY.
hp-check[8298]: info: :This is free software, and you are welcome to distribute it
hp-check[8298]: info: :under certain conditions. See COPYING file for more details.
hp-check[8298]: info: :
hp-check[8298]: info: :Note: hp-check can be run in three modes:
hp-check[8298]: info: :1. Compile-time check mode (-c or --compile): Use this mode before compiling the
hp-check[8298]: info: :HPLIP supplied tarball (.tar.gz or .run) to determine if the proper dependencies
hp-check[8298]: info: :are installed to successfully compile HPLIP.
hp-check[8298]: info: :2. Run-time check mode (-r or --run): Use this mode to determine if a distro
hp-check[8298]: info: :supplied package (.deb, .rpm, etc) or an already built HPLIP supplied tarball
hp-check[8298]: info: :has the proper dependencies installed to successfully run.
hp-check[8298]: info: :3. Both compile- and run-time check mode (-b or --both) (Default): This mode
hp-check[8298]: info: :will check both of the above cases (both compile- and run-time dependencies).
hp-check[8298]: info: :
hp-check[8298]: info: :Check types:
hp-check[8298]: info: :a. EXTERNALDEP - External Dependencies
hp-check[8298]: info: :b. GENERALDEP - General Dependencies (required both at compile and run time)
hp-check[8298]: info: :c. COMPILEDEP - Compile time Dependencies
hp-check[8298]: info: :d. [All are run-time checks]
hp-check[8298]: info: :PYEXT SCANCONF QUEUES PERMISSION
hp-check[8298]: info: :
hp-check[8298]: info: :Status Types:
hp-check[8298]: info: : OK
hp-check[8298]: info: : MISSING - Missing Dependency or Permission or Plug-in
hp-check[8298]: info: : INCOMPAT - Incompatible dependency-version or Plugin-version
hp-check[8298]: info: :
warning: 12-18.04 version is not supported. Using 12-17.04 versions dependencies to verify and install...
hp-check[8298]: info: :
hp-check[8298]: info: :---------------
hp-check[8298]: info: :| SYSTEM INFO |
hp-check[8298]: info: :---------------
hp-check[8298]: info: :
hp-check[8298]: info: : Kernel: 4.15.0-39-generic #42-Ubuntu SMP Tue Oct 23 15:48:01 UTC 2018 GNU/Linux
 Host: kam-G41M-Combo
 Proc: 4.15.0-39-generic #42-Ubuntu SMP Tue Oct 23 15:48:01 UTC 2018 GNU/Linux
 Distribution: 12 18.04
hp-check[8298]: info: : Bitness: 64 bit

hp-check[8298]: info: :
hp-check[8298]: info: :-----------------------
hp-check[8298]: info: :| HPLIP CONFIGURATION |
hp-check[8298]: info: :-----------------------
hp-check[8298]: info: :
hp-check[8298]: info: :HPLIP-Version: HPLIP 3.17.10
hp-check[8298]: info: :HPLIP-Home: /usr/share/hplip
warning: HPLIP-Installation: Auto installation is not supported for 12 distro 18.04 version
hp-check[8298]: info: :
hp-check[8298]: info: :Current contents of '/etc/hp/hplip.conf' file:
hp-check[8298]: info: :# hplip.conf. Generated from hplip.conf.in by configure.

[hplip]
version=3.17.10

[dirs]
home=/usr/share/hplip
run=/var/run
ppd=/usr/share/ppd/hplip/HP
ppdbase=/usr/share/ppd/hplip
doc=/usr/share/doc/hplip
html=/usr/share/doc/hplip-doc
icon=no
cupsbackend=/usr/lib/cups/backend
cupsfilter=/usr/lib/cups/filter
drv=/usr/share/cups/drv
bin=/usr/bin
apparmor=/etc/apparmor.d
# Following values are determined at configure time and cannot be changed.
[configure]
network-build=yes
libusb01-build=no
pp-build=yes
gui-build=yes
scanner-build=yes
fax-build=yes
dbus-build=yes
cups11-build=no
doc-build=yes
shadow-build=no
hpijs-install=yes
foomatic-drv-install=yes
foomatic-ppd-install=yes
foomatic-rip-hplip-install=no
hpcups-install=yes
cups-drv-install=yes
cups-ppd-install=no
internal-tag=3.17.10
restricted-build=no
ui-toolkit=qt5
qt3=no
qt4=no
qt5=yes
policy-kit=yes
lite-build=no
udev_sysfs_rules=no
hpcups-only-build=no
hpijs-only-build=no
apparmor_build=no

hp-check[8298]: info: :
hp-check[8298]: info: :Current contents of '/var/lib/hp/hplip.state' file:
hp-check[8298]: info: :Plugins are not installed. Could not access file: No such file or directory
hp-check[8298]: info: :
hp-check[8298]: info: :Current contents of '~/.hplip/hplip.conf' file:
hp-check[8298]: info: :[installation]
date_time = 12/02/18 17:59:08
version = 3.17.10

hp-check[8298]: info: : <Package-name> <Package-Desc> <Required/Optional> <Min-Version> <Installed-Version> <Status> <Comment>
hp-check[8298]: info: :
hp-check[8298]: info: :-------------------------
hp-check[8298]: info: :| External Dependencies |
hp-check[8298]: info: :-------------------------
hp-check[8298]: info: :
hp-check[8298]: info: : error: cups CUPS - Common Unix Printing System REQUIRED 1.1 - INCOMPAT 'CUPS may not be installed or not running'
hp-check[8298]: info: : gs GhostScript - PostScript and PDF language interpreter and previewer REQUIRED 7.05 9.26 OK -
hp-check[8298]: info: : xsane xsane - Graphical scanner frontend for SANE OPTIONAL 0.9 0.999 OK -
hp-check[8298]: info: : scanimage scanimage - Shell scanning program OPTIONAL 1.0 1.0.27 OK -
hp-check[8298]: info: : error: dbus DBus - Message bus system REQUIRED - 1.12.2 MISSING 'DBUS may not be installed or not running'
hp-check[8298]: info: : policykit PolicyKit - Administrative policy framework OPTIONAL - 0.105 OK -
hp-check[8298]: info: : network network -wget OPTIONAL - 1.19.4 OK -
hp-check[8298]: info: : avahi-utils avahi-utils OPTIONAL - 0.7 OK -
hp-check[8298]: info: :
hp-check[8298]: info: :------------------------
hp-check[8298]: info: :| General Dependencies |
hp-check[8298]: info: :------------------------
hp-check[8298]: info: :
hp-check[8298]: info: : error: libjpeg libjpeg - JPEG library REQUIRED - - MISSING 'libjpeg needs to be installed'
hp-check[8298]: info: : error: cups-devel CUPS devel- Common Unix Printing System development files REQUIRED - - MISSING 'cups-devel needs to be installed'
hp-check[8298]: info: : error: cups-image CUPS image - CUPS image development files REQUIRED - - MISSING 'cups-image needs to be installed'
hp-check[8298]: info: : error: libpthread libpthread - POSIX threads library REQUIRED - b'2.27' MISSING 'libpthread needs to be installed'
hp-check[8298]: info: : error: libusb libusb - USB library REQUIRED - 1.0 MISSING 'libusb needs to be installed'
hp-check[8298]: info: : sane SANE - Scanning library REQUIRED - - OK -
hp-check[8298]: info: : error: sane-devel SANE - Scanning library development files REQUIRED - - MISSING 'sane-devel needs to be installed'
hp-check[8298]: info: : error: libnetsnmp-devel libnetsnmp-devel - SNMP networking library development files REQUIRED 5.0.9 - MISSING 'libnetsnmp-devel needs to be installed'
hp-check[8298]: info: : error: libcrypto libcrypto - OpenSSL cryptographic library REQUIRED - 1.1.0 MISSING 'libcrypto needs to be installed'
hp-check[8298]: info: : python3X Python 2.2 or greater - Python programming language REQUIRED 2.2 3.6.7 OK -
hp-check[8298]: info: : error: python3-notify2 Python libnotify - Python bindings for the libnotify Desktop notifications OPTIONAL - - MISSING 'python3-notify2 needs to be installed'
hp-check[8298]: info: : error: python3-pyqt4-dbus PyQt 4 DBus - DBus Support for PyQt4 OPTIONAL 4.0 - MISSING 'python3-pyqt4-dbus needs to be installed'
hp-check[8298]: info: : error: python3-pyqt4 PyQt 4- Qt interface for Python (for Qt version 4.x) REQUIRED 4.0 - MISSING 'python3-pyqt4 needs to be installed'
hp-check[8298]: info: : python3-dbus Python DBus - Python bindings for DBus REQUIRED 0.80.0 1.2.6 OK -
hp-check[8298]: info: : python3-xml Python XML libraries REQUIRED - 2.2.5 OK -
hp-check[8298]: info: : error: python3-devel Python devel - Python development files REQUIRED 2.2 3.6.7 MISSING 'python3-devel needs to be installed'
hp-check[8298]: info: : python3-pil PIL - Python Imaging Library (required for commandline scanning with hp-scan) OPTIONAL - 1.1.7 OK -
hp-check[8298]: info: : python3-reportlab Reportlab - PDF library for Python OPTIONAL 2.0 3.4.0 OK -
hp-check[8298]: info: :
hp-check[8298]: info: :--------------
hp-check[8298]: info: :| COMPILEDEP |
hp-check[8298]: info: :--------------
hp-check[8298]: info: :
hp-check[8298]: info: : error: libtool libtool - Library building support services REQUIRED - - MISSING 'libtool needs to be installed'
hp-check[8298]: info: : error: gcc gcc - GNU Project C and C++ Compiler REQUIRED - - MISSING 'gcc needs to be installed'
hp-check[8298]: info: : error: make make - GNU make utility to maintain groups of programs REQUIRED 3.0 - MISSING 'make needs to be installed'
hp-check[8298]: info: :
hp-check[8298]: info: :---------------------
hp-check[8298]: info: :| Python Extentions |
hp-check[8298]: info: :---------------------
hp-check[8298]: info: :
hp-check[8298]: info: : cupsext CUPS-Extension REQUIRED - 3.17.10 OK -
hp-check[8298]: info: : hpmudext IO-Extension REQUIRED - 3.17.10 OK -
hp-check[8298]: info: :
hp-check[8298]: info: :----------------------
hp-check[8298]: info: :| Scan Configuration |
hp-check[8298]: info: :----------------------
hp-check[8298]: info: :
hp-check[8298]: info: :'/etc/sane.d/dll.d/hpaio' not found.
hp-check[8298]: info: : hpaio HPLIP-SANE-Backend REQUIRED - 3.17.10 OK 'hpaio found in /etc/sane.d/dll.conf'
hp-check[8298]: info: : scanext Scan-SANE-Extension REQUIRED - 3.17.10 OK -
hp-check[8298]: info: :
hp-check[8298]: info: :------------------------------
hp-check[8298]: info: :| DISCOVERED SCANNER DEVICES |
hp-check[8298]: info: :------------------------------
hp-check[8298]: info: :
hp-check[8298]: info: :No Scanner found.
hp-check[8298]: info: :
hp-check[8298]: info: :--------------------------
hp-check[8298]: info: :| DISCOVERED USB DEVICES |
hp-check[8298]: info: :--------------------------
hp-check[8298]: info: :
hp-check[8298]: info: :No devices found.
hp-check[8298]: info: :
hp-check[8298]: info: :---------------------------------
hp-check[8298]: info: :| INSTALLED CUPS PRINTER QUEUES |
hp-check[8298]: info: :---------------------------------
hp-check[8298]: info: :
hp-check[8298]: info: :
hp-check[8298]: info: :HP-LaserJet-MFP-M129-M134
hp-check[8298]: info: :-------------------------
hp-check[8298]: info: :Type: Printer
hp-check[8298]: info: :Device URI: hp:/usb/HP_LaserJet_MFP_M129-M134?serial=VNFYC16682
hp-check[8298]: info: :PPD: /etc/cups/ppd/HP-LaserJet-MFP-M129-M134.ppd
warning: Failed to read /etc/cups/ppd/HP-LaserJet-MFP-M129-M134.ppd ppd file
hp-check[8298]: info: :PPD Description:
hp-check[8298]: info: :Printer status: printer HP-LaserJet-MFP-M129-M134 is idle. enabled since dim. 02 déc. 2018 16:50:16 CET
 Rendering completed
error: Device not found
error: Communication status: Failed
hp-check[8298]: info: :
hp-check[8298]: info: :
hp-check[8298]: info: :--------------
hp-check[8298]: info: :| PERMISSION |
hp-check[8298]: info: :--------------
hp-check[8298]: info: :
hp-check[8298]: info: :
hp-check[8298]: info: :-----------
hp-check[8298]: info: :| SUMMARY |
hp-check[8298]: info: :-----------
hp-check[8298]: info: :
hp-check[8298]: info: :Missing Required Dependencies
hp-check[8298]: info: :-----------------------------
error: 'libcups2' package is missing/incompatible
error: 'libdbus-1-dev' package is missing/incompatible
error: 'libjpeg-dev' package is missing/incompatible
error: 'libcups2-dev' package is missing/incompatible
error: 'cups-bsd' package is missing/incompatible
error: 'cups-client' package is missing/incompatible
error: 'libcupsimage2-dev' package is missing/incompatible
error: 'build-essential' package is missing/incompatible
error: 'libusb-1.0.0-dev' package is missing/incompatible
error: 'libsane-dev' package is missing/incompatible
error: 'libsnmp-dev' package is missing/incompatible
error: 'snmp-mibs-downloader' package is missing/incompatible
error: 'openssl' package is missing/incompatible
error: 'python3-pyqt4' package is missing/incompatible
error: 'gtk2-engines-pixbuf' package is missing/incompatible
error: 'python3-dev' package is missing/incompatible
error: 'libtool' package is missing/incompatible
error: 'libtool-bin' package is missing/incompatible
error: 'build-essential' package is missing/incompatible
error: 'build-essential' package is missing/incompatible
hp-check[8298]: info: :
hp-check[8298]: info: :Missing Optional Dependencies
hp-check[8298]: info: :-----------------------------
error: 'python3-notify2' package is missing/incompatible
error: 'python3-dbus.mainloop.qt' package is missing/incompatible
hp-check[8298]: info: :
hp-check[8298]: info: :Total Errors: 18
hp-check[8298]: info: :Total Warnings: 0
hp-check[8298]: info: :
hp-check[8298]: info: :
hp-check[8298]: info: :Done.

Question information

Language:
English Edit question
Status:
Solved
For:
HPLIP Edit question
Assignee:
No assignee Edit question
Solved by:
kamyogi
Solved:
2018-12-04
Last query:
2018-12-04
Last reply:
2018-12-04
shivani (shivani17091) said : #1

Hi kamyogi ,

From the output of hp-check,it looks like hplip is not installed properly. Some of the required and optional dependencies are not installed . Please download the latest hplip driver from the below link and install the driver properly. If the issue still persists ,please let me know.

https://developers.hp.com/hp-linux-imaging-and-printing

Thanks,
Shivani

kamyogi (kamyogi2) said : #2

Hi Shivani, the problem is solved by this (https://askubuntu.com/questions/1097937/installing-hp-laser-jet-pro-mfp-m130nw). By the way, thankyou very much for your reply.
Kamyogi