scanning segfaults on LaserJet Pro MFP M225dw

Asked by Christopher Painter-Wakefield

Using linux mint 19. With the HPLIP software from the repo, and with the latest (3.18.10), I get segmentation faults whenever I try to scan (using xsane or simple-scan) from a LaserJet Pro MFP M225dw. The device appears to be recognized fine, but any attempt to use scanning software, the software just quits. Running the software from the command line, it reports a segfault.

Here's a debug trace from simple-scan, not sure it will be any help, but it is the only diagnostic I have been able to find.
simple-scan -d hpaio:/usb/HP_LaserJet_Pro_MFP225dw?serial=CNB8G8LK02
[+0.00s] DEBUG: simple-scan.vala:637: Starting Simple Scan 3.28.0, PID=31164
[+0.02s] CRITICAL: g_action_print_detailed_name: assertion 'g_action_name_is_valid (action_name)' failed
[+0.02s] CRITICAL: gtk_application_set_accels_for_action: assertion 'detailed_action_name != NULL' failed
[+0.06s] DEBUG: app-window.vala:1714: Loading state from /home/cpainter/.cache/simple-scan/state
[+0.06s] DEBUG: app-window.vala:1671: Restoring window to 1062x762 pixels
[+0.06s] DEBUG: autosave-manager.vala:64: Loading autosave information
[+0.06s] DEBUG: autosave-manager.vala:259: Waiting to autosave...
[+0.12s] DEBUG: scanner.vala:1454: sane_init () -> SANE_STATUS_GOOD
[+0.12s] DEBUG: scanner.vala:1460: SANE version 1.0.27
[+0.12s] DEBUG: scanner.vala:1521: Requesting redetection of scan devices
[+0.12s] DEBUG: scanner.vala:806: Processing request
[+0.16s] DEBUG: autosave-manager.vala:281: Autosaving book information
[+0.28s] DEBUG: app-window.vala:1775: Saving state to /home/cpainter/.cache/simple-scan/state
simple-scan: malloc.c:2401: sysmalloc: Assertion `(old_top == initial_top (av) && old_size == 0) || ((unsigned long) (old_size) >= MINSIZE && prev_inuse (old_top) && ((unsigned long) old_end & (pagesize - 1)) == 0)' failed.
Aborted (core dumped)

Question information

Language:
English Edit question
Status:
Expired
For:
HPLIP Edit question
Assignee:
No assignee Edit question
Last query:
Last reply:
Revision history for this message
Launchpad Janitor (janitor) said :
#1

This question was expired because it remained in the 'Open' state without activity for the last 15 days.