Using the scanner option of a HP printer in Linux is a real headache

Asked by Josquin Hoens on 2018-10-09

<start rant>

Dear HP Support,

Every month or so I am required to download the HPLIP Binary Plug-In to make the scanner of HP MFP M277DW working again. Under Manjaro it is especially a pain in the ass. Correct keys are not retrieved from the server and the password is not accepted. Also downloading is very slow and I every time I must accept the license again. it working by launching hp-plugin via sudo in text mode again., but I am fed up with HP. The next MFP will be a Brother or Kyocera again!

With kind regards,
Josquin.

<end rant>

Question information

Language:
English Edit question
Status:
Answered
For:
HPLIP Edit question
Assignee:
No assignee Edit question
Last query:
2018-10-10
Last reply:
2018-10-10
srinivas (srinivas5) said : #1

Hi,

Sorry for the inconvenience.
No need to run "hp-plugin" as sudo. Also there is no need to install the plugin multiple times.
Download and install latest HPLIP driver from below link for manjaro distro (Manjaro 17.1.4 is the latest manjaro version we support and 3.18.9 is the latest HPLIP driver).
https://developers.hp.com/hp-linux-imaging-and-printing/gethplip
Then please open a terminal, run "hp-plugin", it should automatically download and install the matching plugin as per the driver.

Regards,
Srinivas Teja.

Josquin Hoens (josquin-hoens) said : #2

Hi , Srinivas

Thank you very much for your fast and friendly response! I will see if
that solves my problem. I am happy with the MFP, but the scanner
solution really bugs me. Because of the missing plugin the scanner is
often not recognized and I have to re-download and reinstall it. In the
beginning I ran hp-plugin with normal user rights in a terminal, which
brings up the GUI and downloads the plugin. It did not accept my
password, however. Installing with administrative privileges in text
mode worked.

Kind regards from Eindhoven, The Netherlands,

Josquin.

Op 10-10-18 om 10:56 schreef srinivas:
> Your question #674904 on HPLIP changed:
> https://answers.launchpad.net/hplip/+question/674904
>
> Status: Open => Answered
>
> srinivas proposed the following answer:
> Hi,
>
> Sorry for the inconvenience.
> No need to run "hp-plugin" as sudo. Also there is no need to install the plugin multiple times.
> Download and install latest HPLIP driver from below link for manjaro distro (Manjaro 17.1.4 is the latest manjaro version we support and 3.18.9 is the latest HPLIP driver).
> https://developers.hp.com/hp-linux-imaging-and-printing/gethplip
> Then please open a terminal, run "hp-plugin", it should automatically download and install the matching plugin as per the driver.
>
> Regards,
> Srinivas Teja.
>

srinivas (srinivas5) said : #3

Hi,

Normally when you run hp-plugin with normal user rights, the authentication password it asks is same as the one you set for your user account in your distro.
If it does not work, Please try changing your user account password to other one.
Then try hp-plugin giving the newly set password at the authentication time.
Hope it helps.

Thanks,
Srinivas Teja.

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