HP Laserjet P1102w not printing on Ubuntu 18.04 with HPLIP 3.18.9
Hi,
I installed Ubuntu 18.04, and then installed HPLIP 3.18.9 on two machines. Both machines have CUPS 2.2.7 installed on them.
When I connect the HP Laserjet P1102w to the machines via USB it shows up in the HPLIP interface and in CUPS.
Everything looks fine and good.
hp-check also doesn't list any errors.
When I send a print job to the printer through any application, nothing gets printed and I get the message "Printing Stopped".
Any idea what the problem might be and how it could be resolved?
Thank you for your help.
FK
Question information
- Language:
- English Edit question
- Status:
- Solved
- For:
- HPLIP Edit question
- Assignee:
- No assignee Edit question
- Solved by:
- srinivas
- Solved:
- Last query:
- Last reply:
Hi,
When I start Ubuntu, I get an error message dialog box:
HPLIP Status Service
No system tray detected on this system
Unable to start, exiting
Could it be that this is causing the problem?
FK
Revision history for this message
|
#2 |
Exact same problem. A day ago while I was checking the HP device manager there was a log showing error code 1018 but now that seems to have vanished but the printer is not at all printing. One more thing after running the hp-setup while the printer was getting detected and installed the ubuntu software center gave a brief notification that additional drivers are required but when I clicked the notification the ubuntu software center was not able to find any additional drivers. I am a noob in linux so if you need any logs or anything to troubleshoot the issue please tell me I will share.
Revision history for this message
|
#3 |
The CUPS administration page is showing the state of print job as (stopped "Filter Failed")
Revision history for this message
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#4 |
This is the CUPS error log:
E [08/Oct/
Revision history for this message
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#5 |
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Good to know that FK is not the only person on this planet who has this problem.
Sk is also dealing with the same problem.
Well, maybe let me share my hp-check log report, maybe this helps the gurus (dispellers of darkness) of printing.
Thank you Sk, and thank you anybody else who can bring about light on this topic.
Not really a vital problem for me, because I have a second printer (Canon) which is working very well.
FK
-------
hp-check[3043]: info: :
hp-check[3043]: info: :[01mHP Linux Imaging and Printing System (ver. 3.18.9)[0m
hp-check[3043]: info: :[01mDependency
hp-check[3043]: info: :
hp-check[3043]: info: :Copyright (c) 2001-15 HP Development Company, LP
hp-check[3043]: info: :This software comes with ABSOLUTELY NO WARRANTY.
hp-check[3043]: info: :This is free software, and you are welcome to distribute it
hp-check[3043]: info: :under certain conditions. See COPYING file for more details.
hp-check[3043]: info: :
hp-check[3043]: info: :[01mNote: hp-check can be run in three modes:[0m
hp-check[3043]: info: :1. Compile-time check mode (-c or --compile): Use this mode before compiling the HPLIP supplied tarball (.tar.gz or .run) to determine if the proper dependencies are installed to successfully compile HPLIP.
hp-check[3043]: info: :2. Run-time check mode (-r or --run): Use this mode to determine if a distro supplied package (.deb, .rpm, etc) or an already built HPLIP supplied tarball has the proper dependencies installed to
hp-check[3043]: info: :successfully run.
hp-check[3043]: info: :3. Both compile- and run-time check mode (-b or --both) (Default): This mode will check both of the above cases (both compile- and run-time dependencies).
hp-check[3043]: info: :
hp-check[3043]: info: :Check types:
hp-check[3043]: info: :a. EXTERNALDEP - External Dependencies
hp-check[3043]: info: :b. GENERALDEP - General Dependencies (required both at compile and run time)
hp-check[3043]: info: :c. COMPILEDEP - Compile time Dependencies
hp-check[3043]: info: :d. [All are run-time checks]
hp-check[3043]: info: :PYEXT SCANCONF QUEUES PERMISSION
hp-check[3043]: info: :
hp-check[3043]: info: :Status Types:
hp-check[3043]: info: : OK
hp-check[3043]: info: : MISSING - Missing Dependency or Permission or Plug-in
hp-check[3043]: info: : INCOMPAT - Incompatible dependency-version or Plugin-version
hp-check[3043]: info: :
hp-check[3043]: info: :
hp-check[3043]: info: :---------------
hp-check[3043]: info: :| SYSTEM INFO |
hp-check[3043]: info: :---------------
hp-check[3043]: info: :
hp-check[3043]: info: : Kernel: 4.15.0-36-generic #39-Ubuntu SMP Mon Sep 24 16:19:09 UTC 2018 GNU/Linux
Host: ntsrv003
Proc: 4.15.0-36-generic #39-Ubuntu SMP Mon Sep 24 16:19:09 UTC 2018 GNU/Linux
Distribution: 12 18.04
hp-check[3043]: info: : Bitness: 64 bit
hp-check[3043]: info: :
hp-check[3043]: info: :------
hp-check[3043]: info: :| HPLIP CONFIGURATION |
hp-check[3043]: info: :------
hp-check[3043]: info: :
hp-check[3043]: info: :HPLIP-Version: HPLIP 3.18.9
hp-check[3043]: info: :HPLIP-Home: /usr/share/hplip
hp-check[3043]: info: :HPLIP-
hp-check[3043]: info: :
hp-check[3043]: info: :[01mCurrent contents of '/etc/hp/
hp-check[3043]: info: :# hplip.conf. Generated from hplip.conf.in by configure.
[hplip]
version=3.18.9
[dirs]
home=/usr/
run=/var/run
ppd=/usr/
ppdbase=
doc=/usr/
html=/usr/
icon=/usr/
cupsbackend=
cupsfilter=
drv=/usr/
bin=/usr/bin
apparmor=
# Following values are determined at configure time and cannot be changed.
[configure]
network-build=yes
libusb01-build=no
pp-build=no
gui-build=yes
scanner-build=yes
fax-build=yes
dbus-build=yes
cups11-build=no
doc-build=yes
shadow-build=no
hpijs-install=no
foomatic-
foomatic-
foomatic-
hpcups-install=yes
cups-drv-
cups-ppd-install=no
internal-tag=3.18.9
restricted-build=no
ui-toolkit=qt4
qt3=no
qt4=yes
qt5=no
policy-kit=no
lite-build=no
udev_sysfs_rules=no
hpcups-
hpijs-only-build=no
apparmor_build=yes
class-driver=no
hp-check[3043]: info: :
hp-check[3043]: info: :[01mCurrent contents of '/var/lib/
hp-check[3043]: info: :[plugin]
installed = 1
eula = 1
version = 3.18.9
hp-check[3043]: info: :
hp-check[3043]: info: :[01mCurrent contents of '~/.hplip/
hp-check[3043]: info: :[upgrade]
latest_
notify_upgrade = false
last_upgraded_time = 1538866971
pending_
[settings]
systray_visible = 0
systray_messages = 0
[last_used]
device_uri = "hp:/usb/
printer_name = HP_LaserJet_
working_dir = .
[commands]
scan = /usr/bin/xsane -V %SANE_URI%
[refresh]
rate = 30
enable = false
type = 1
[polling]
enable = false
interval = 5
device_list =
[fax]
voice_phone =
email_address =
[installation]
date_time = 07.10.2018 01:11:18
version = 3.18.9
hp-check[3043]: info: : <Package-name> <Package-Desc> <Required/Optional> <Min-Version> <Installed-Version> <Status> <Comment>
hp-check[3043]: info: :
hp-check[3043]: info: :--------------
hp-check[3043]: info: :| COMPILEDEP |
hp-check[3043]: info: :--------------
hp-check[3043]: info: :
hp-check[3043]: info: : gcc gcc - GNU Project C and C++ Compiler REQUIRED - 7.3.0 OK -
hp-check[3043]: info: : make make - GNU make utility to maintain groups of programs REQUIRED 3.0 4.1 OK -
hp-check[3043]: info: : libtool libtool - Library building support services REQUIRED - 2.4.6 OK -
hp-check[3043]: info: :
hp-check[3043]: info: :------
hp-check[3043]: info: :| General Dependencies |
hp-check[3043]: info: :------
hp-check[3043]: info: :
hp-check[3043]: info: : libcrypto libcrypto - OpenSSL cryptographic library REQUIRED - 1.1.0 OK -
hp-check[3043]: info: : python-xml Python XML libraries REQUIRED - 2.2.5 OK -
hp-check[3043]: info: : libnetsnmp-devel libnetsnmp-devel - SNMP networking library development files REQUIRED 5.0.9 5.7.3 OK -
hp-check[3043]: info: : sane-devel SANE - Scanning library development files REQUIRED - - OK -
hp-check[3043]: info: : pil PIL - Python Imaging Library (required for commandline scanning with hp-scan) OPTIONAL - 1.1.7 OK -
hp-check[3043]: info: : pyqt4-dbus PyQt 4 DBus - DBus Support for PyQt4 REQUIRED 4.0 4.12.1 OK -
hp-check[3043]: info: : libpthread libpthread - POSIX threads library REQUIRED - 2.27 OK -
hp-check[3043]: info: : python-devel Python devel - Python development files REQUIRED 2.2 2.7.15 OK -
hp-check[3043]: info: : cups-devel CUPS devel- Common Unix Printing System development files REQUIRED - 2.2.7 OK -
hp-check[3043]: info: : python-dbus Python DBus - Python bindings for DBus REQUIRED 0.80.0 1.2.6 OK -
hp-check[3043]: info: : cups-ddk CUPS DDK - CUPS driver development kit OPTIONAL - - OK -
hp-check[3043]: info: : reportlab Reportlab - PDF library for Python OPTIONAL 2.0 3.4.0 OK -
hp-check[3043]: info: : pyqt4 PyQt 4- Qt interface for Python (for Qt version 4.x) REQUIRED 4.0 4.12.1 OK -
hp-check[3043]: info: : libusb libusb - USB library REQUIRED - 1.0 OK -
hp-check[3043]: info: : cups-image CUPS image - CUPS image development files REQUIRED - 2.2.7 OK -
hp-check[3043]: info: : python2X Python 2.2 or greater - Python programming language REQUIRED 2.2 2.7.15 OK -
hp-check[3043]: info: : python-notify Python libnotify - Python bindings for the libnotify Desktop notifications OPTIONAL - - OK -
hp-check[3043]: info: : libjpeg libjpeg - JPEG library REQUIRED - - OK -
hp-check[3043]: info: : sane SANE - Scanning library REQUIRED - - OK -
hp-check[3043]: info: :
hp-check[3043]: info: :------
hp-check[3043]: info: :| Scan Configuration |
hp-check[3043]: info: :------
hp-check[3043]: info: :
hp-check[3043]: info: : scanext Scan-SANE-Extension REQUIRED - 3.18.9 OK -
hp-check[3043]: info: : hpaio HPLIP-SANE-Backend REQUIRED - 3.18.9 OK 'hpaio found in /etc/sane.
hp-check[3043]: info: :
hp-check[3043]: info: :------
hp-check[3043]: info: :| External Dependencies |
hp-check[3043]: info: :------
hp-check[3043]: info: :
hp-check[3043]: info: : gs GhostScript - PostScript and PDF language interpreter and previewer REQUIRED 7.05 9.25 OK -
hp-check[3043]: info: : scanimage scanimage - Shell scanning program OPTIONAL 1.0 1.0.27 OK -
hp-check[3043]: info: : cups CUPS - Common Unix Printing System REQUIRED 1.1 2.2.7 OK 'CUPS Scheduler is running'
hp-check[3043]: info: : network network -wget OPTIONAL - 1.19.4 OK -
hp-check[3043]: info: : policykit PolicyKit - Administrative policy framework OPTIONAL - 0.105 OK -
hp-check[3043]: info: : xsane xsane - Graphical scanner frontend for SANE OPTIONAL 0.9 0.999 OK -
hp-check[3043]: info: : dbus DBus - Message bus system REQUIRED - 1.12.2 OK -
hp-check[3043]: info: : avahi-utils avahi-utils OPTIONAL - 0.7 OK -
hp-check[3043]: info: :
hp-check[3043]: info: :------
hp-check[3043]: info: :| Python Extentions |
hp-check[3043]: info: :------
hp-check[3043]: info: :
hp-check[3043]: info: : hpmudext IO-Extension REQUIRED - 3.18.9 OK -
hp-check[3043]: info: : cupsext CUPS-Extension REQUIRED - 3.18.9 OK -
hp-check[3043]: info: :
hp-check[3043]: info: :------
hp-check[3043]: info: :| DISCOVERED SCANNER DEVICES |
hp-check[3043]: info: :------
hp-check[3043]: info: :
hp-check[3043]: info: :No Scanner found.
hp-check[3043]: info: :
hp-check[3043]: info: :------
hp-check[3043]: info: :| DISCOVERED USB DEVICES |
hp-check[3043]: info: :------
hp-check[3043]: info: :
hp-check[3043]: info: : Device URI Model
hp-check[3043]: info: : -------
hp-check[3043]: info: : hp:/usb/
hp-check[3043]: info: :
hp-check[3043]: info: :------
hp-check[3043]: info: :| INSTALLED CUPS PRINTER QUEUES |
hp-check[3043]: info: :------
hp-check[3043]: info: :
hp-check[3043]: info: :
hp-check[3043]: info: :[01mCanon-
hp-check[3043]: info: :[01m--
hp-check[3043]: info: :Type: Unknown
hp-check[3043]: info: :Device URI: lpd://192.168.1.104
hp-check[3043]: info: :PPD: /etc/cups/
hp-check[3043]: info: :PPD Description: Canon MF8200C Series UFRII LT
hp-check[3043]: info: :Printer status: printer Canon-MF8200C-
warning: Printer is not HPLIP installed. Printers must use the hp: or hpfax: CUPS backend for HP-Devices.
hp-check[3043]: info: :
hp-check[3043]: info: :[01mHP_
hp-check[3043]: info: :[01m--
hp-check[3043]: info: :Type: Printer
hp-check[3043]: info: :Device URI: hp:/usb/
hp-check[3043]: info: :PPD: /etc/cups/
hp-check[3043]: info: :PPD Description: HP LaserJet Professional p 1102w, hpcups 3.18.9, requires proprietary plugin
hp-check[3043]: info: :Printer status: printer HP_LaserJet_
ready to print
hp-check[3043]: info: :Required plug-in status: Installed
hp-check[3043]: info: :Communication status: Good
hp-check[3043]: info: :
hp-check[3043]: info: :
hp-check[3043]: info: :--------------
hp-check[3043]: info: :| PERMISSION |
hp-check[3043]: info: :--------------
hp-check[3043]: info: :
hp-check[3043]: info: :USB HP_LaserJet_
hp-check[3043]: info: :
hp-check[3043]: info: :-----------
hp-check[3043]: info: :| SUMMARY |
hp-check[3043]: info: :-----------
hp-check[3043]: info: :
hp-check[3043]: info: :[01mMissing Required Dependencies[0m
hp-check[3043]: info: :[01m--
hp-check[3043]: info: :None
hp-check[3043]: info: :
hp-check[3043]: info: :[01mMissing Optional Dependencies[0m
hp-check[3043]: info: :[01m--
hp-check[3043]: info: :None
hp-check[3043]: info: :
hp-check[3043]: info: :Total Errors: 0
hp-check[3043]: info: :Total Warnings: 1
hp-check[3043]: info: :
hp-check[3043]: info: :
hp-check[3043]: info: :Done.
Revision history for this message
|
#7 |
Lucky you have another printer but I am going back to MATE. First will try MATE 18.04 if it works then ok else will go back to MATE 16.04 which was working fine with my printer. Printer is quite essential for me and without any resolution I am a sitting duck. Well if a solution comes by then will think of switching to Ubuntu 18.04
Hi Sk,
Well, the whole thing was working very well on Ubuntu 14.04 and 16.04.
Seems to be a new bug introduced in Ubuntu 18.04.
Let us see when it gets resolved.
I won't be going back to the older versions of Ubuntu.
Ubuntu 18.04 has solved 10 old problems for me and brought this 1 new problem.
And I am in no hurry because I have a second printer which is working, sorry to hear that you don't have one.
Let us hope that the problem can be solved soon, Ubuntu 18.04 is a beautiful operating system.
Anyhow, thank you for sharing your insights concerning this problem,
May the forces of life be with you, my dear friend
FK
Revision history for this message
|
#9 |
Hi,
Can you confirm whether the reported issue is been resolved or still facing problem in the print?
Revision history for this message
|
#11 |
Hi,
Can you share the below log file?
please follow the below instruction to generate the log file.
1: open a terminal and run the command "sudo hp-logcapture"
2: open another terminal and print any document
3: Come to the previous terminal and quit the log capture.
This will generate the logs as tar file. Share this file content to us for analysis.
Hi srinivas,
I don't see any file upload option, so let me just copy and paste the content of the files over here.
Thank you for your help.
FK
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hplip_config_
hp-config_
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cups_error_log.log
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-------
hp-check.log
hp-check[17606]: info: :
hp-check[17606]: info: :[01mHP Linux Imaging and Printing System (ver. 3.18.9)[0m
hp-check[17606]: info: :[01mDependency
hp-check[17606]: info: :
hp-check[17606]: info: :Copyright (c) 2001-15 HP Development Company, LP
hp-check[17606]: info: :This software comes with ABSOLUTELY NO WARRANTY.
hp-check[17606]: info: :This is free software, and you are welcome to distribute it
hp-check[17606]: info: :under certain conditions. See COPYING file for more details.
hp-check[17606]: info: :
hp-check[17606]: info: :[01mNote: hp-check can be run in three modes:[0m
hp-check[17606]: info: :1. Compile-time check mode (-c or --compile): Use this mode before compiling the
hp-check[17606]: info: :HPLIP supplied tarball (.tar.gz or .run) to determine if the proper dependencies
hp-check[17606]: info: :are installed to successfully compile HPLIP.
hp-check[17606]: info: :2. Run-time check mode (-r or --run): Use this mode to determine if a distro
hp-check[17606]: info: :supplied package (.deb, .rpm, etc) or an already built HPLIP supplied tarball
hp-check[17606]: info: :has the proper dependencies installed to successfully run.
hp-check[17606]: info: :3. Both compile- and run-time check mode (-b or --both) (Default): This mode
hp-check[17606]: info: :will check both of the above cases (both compile- and run-time dependencies).
hp-check[17606]: info: :
hp-check[17606]: info: :Check types:
hp-check[17606]: info: :a. EXTERNALDEP - External Dependencies
hp-check[17606]: info: :b. GENERALDEP - General Dependencies (required both at compile and run time)
hp-check[17606]: info: :c. COMPILEDEP - Compile time Dependencies
hp-check[17606]: info: :d. [All are run-time checks]
hp-check[17606]: info: :PYEXT SCANCONF QUEUES PERMISSION
hp-check[17606]: info: :
hp-check[17606]: info: :Status Types:
hp-check[17606]: info: : OK
hp-check[17606]: info: : MISSING - Missing Dependency or Permission or Plug-in
hp-check[17606]: info: : INCOMPAT - Incompatible dependency-version or Plugin-version
hp-check[17606]: info: :
hp-check[17606]: info: :
hp-check[17606]: info: :---------------
hp-check[17606]: info: :| SYSTEM INFO |
hp-check[17606]: info: :---------------
hp-check[17606]: info: :
hp-check[17606]: info: : Kernel: 4.15.0-36-generic #39-Ubuntu SMP Mon Sep 24 16:19:09 UTC 2018 GNU/Linux
Host: ntsrv003
Proc: 4.15.0-36-generic #39-Ubuntu SMP Mon Sep 24 16:19:09 UTC 2018 GNU/Linux
Distribution: 12 18.04
hp-check[17606]: info: : Bitness: 64 bit
hp-check[17606]: info: :
hp-check[17606]: info: :------
hp-check[17606]: info: :| HPLIP CONFIGURATION |
hp-check[17606]: info: :------
hp-check[17606]: info: :
hp-check[17606]: info: :HPLIP-Version: HPLIP 3.18.9
hp-check[17606]: info: :HPLIP-Home: /usr/share/hplip
hp-check[17606]: info: :HPLIP-
hp-check[17606]: info: :
hp-check[17606]: info: :[01mCurrent contents of '/etc/hp/
hp-check[17606]: info: :# hplip.conf. Generated from hplip.conf.in by configure.
[hplip]
version=3.18.9
[dirs]
home=/usr/
run=/var/run
ppd=/usr/
ppdbase=
doc=/usr/
html=/usr/
icon=/usr/
cupsbackend=
cupsfilter=
drv=/usr/
bin=/usr/bin
apparmor=
# Following values are determined at configure time and cannot be changed.
[configure]
network-build=yes
libusb01-build=no
pp-build=no
gui-build=yes
scanner-build=yes
fax-build=yes
dbus-build=yes
cups11-build=no
doc-build=yes
shadow-build=no
hpijs-install=no
foomatic-
foomatic-
foomatic-
hpcups-install=yes
cups-drv-
cups-ppd-install=no
internal-tag=3.18.9
restricted-build=no
ui-toolkit=qt4
qt3=no
qt4=yes
qt5=no
policy-kit=no
lite-build=no
udev_sysfs_rules=no
hpcups-
hpijs-only-build=no
apparmor_build=yes
class-driver=no
hp-check[17606]: info: :
hp-check[17606]: info: :[01mCurrent contents of '/var/lib/
hp-check[17606]: info: :[plugin]
installed = 1
eula = 1
version = 3.18.9
hp-check[17606]: info: :
hp-check[17606]: info: :[01mCurrent contents of '~/.hplip/
hp-check[17606]: info: :[upgrade]
latest_
notify_upgrade = false
last_upgraded_time = 1538866971
pending_
[settings]
systray_visible = 0
systray_messages = 0
[last_used]
device_uri = "hp:/usb/
printer_name = HP_LaserJet_
working_dir = .
[commands]
scan = /usr/bin/xsane -V %SANE_URI%
[refresh]
rate = 30
enable = false
type = 1
[polling]
enable = false
interval = 5
device_list =
[fax]
voice_phone =
email_address =
[installation]
date_time = 07.10.2018 01:11:18
version = 3.18.9
hp-check[17606]: info: : <Package-name> <Package-Desc> <Required/Optional> <Min-Version> <Installed-Version> <Status> <Comment>
hp-check[17606]: info: :
hp-check[17606]: info: :--------------
hp-check[17606]: info: :| COMPILEDEP |
hp-check[17606]: info: :--------------
hp-check[17606]: info: :
hp-check[17606]: info: : gcc gcc - GNU Project C and C++ Compiler REQUIRED - 7.3.0 OK -
hp-check[17606]: info: : make make - GNU make utility to maintain groups of programs REQUIRED 3.0 4.1 OK -
hp-check[17606]: info: : libtool libtool - Library building support services REQUIRED - 2.4.6 OK -
hp-check[17606]: info: :
hp-check[17606]: info: :------
hp-check[17606]: info: :| General Dependencies |
hp-check[17606]: info: :------
hp-check[17606]: info: :
hp-check[17606]: info: : libcrypto libcrypto - OpenSSL cryptographic library REQUIRED - 1.1.0 OK -
hp-check[17606]: info: : python-xml Python XML libraries REQUIRED - 2.2.5 OK -
hp-check[17606]: info: : libnetsnmp-devel libnetsnmp-devel - SNMP networking library development files REQUIRED 5.0.9 5.7.3 OK -
hp-check[17606]: info: : sane-devel SANE - Scanning library development files REQUIRED - - OK -
hp-check[17606]: info: : pil PIL - Python Imaging Library (required for commandline scanning with hp-scan) OPTIONAL - 1.1.7 OK -
hp-check[17606]: info: : pyqt4-dbus PyQt 4 DBus - DBus Support for PyQt4 REQUIRED 4.0 4.12.1 OK -
hp-check[17606]: info: : libpthread libpthread - POSIX threads library REQUIRED - 2.27 OK -
hp-check[17606]: info: : python-devel Python devel - Python development files REQUIRED 2.2 2.7.15 OK -
hp-check[17606]: info: : cups-devel CUPS devel- Common Unix Printing System development files REQUIRED - 2.2.7 OK -
hp-check[17606]: info: : python-dbus Python DBus - Python bindings for DBus REQUIRED 0.80.0 1.2.6 OK -
hp-check[17606]: info: : cups-ddk CUPS DDK - CUPS driver development kit OPTIONAL - - OK -
hp-check[17606]: info: : reportlab Reportlab - PDF library for Python OPTIONAL 2.0 3.4.0 OK -
hp-check[17606]: info: : pyqt4 PyQt 4- Qt interface for Python (for Qt version 4.x) REQUIRED 4.0 4.12.1 OK -
hp-check[17606]: info: : libusb libusb - USB library REQUIRED - 1.0 OK -
hp-check[17606]: info: : cups-image CUPS image - CUPS image development files REQUIRED - 2.2.7 OK -
hp-check[17606]: info: : python2X Python 2.2 or greater - Python programming language REQUIRED 2.2 2.7.15 OK -
hp-check[17606]: info: : python-notify Python libnotify - Python bindings for the libnotify Desktop notifications OPTIONAL - - OK -
hp-check[17606]: info: : libjpeg libjpeg - JPEG library REQUIRED - - OK -
hp-check[17606]: info: : sane SANE - Scanning library REQUIRED - - OK -
hp-check[17606]: info: :
hp-check[17606]: info: :------
hp-check[17606]: info: :| Scan Configuration |
hp-check[17606]: info: :------
hp-check[17606]: info: :
hp-check[17606]: info: : scanext Scan-SANE-Extension REQUIRED - 3.18.9 OK -
hp-check[17606]: info: : hpaio HPLIP-SANE-Backend REQUIRED - 3.18.9 OK 'hpaio found in /etc/sane.
hp-check[17606]: info: :
hp-check[17606]: info: :------
hp-check[17606]: info: :| External Dependencies |
hp-check[17606]: info: :------
hp-check[17606]: info: :
hp-check[17606]: info: : gs GhostScript - PostScript and PDF language interpreter and previewer REQUIRED 7.05 9.25 OK -
hp-check[17606]: info: : scanimage scanimage - Shell scanning program OPTIONAL 1.0 1.0.27 OK -
hp-check[17606]: info: : cups CUPS - Common Unix Printing System REQUIRED 1.1 2.2.7 OK 'CUPS Scheduler is running'
hp-check[17606]: info: : network network -wget OPTIONAL - 1.19.4 OK -
hp-check[17606]: info: : policykit PolicyKit - Administrative policy framework OPTIONAL - 0.105 OK -
hp-check[17606]: info: : xsane xsane - Graphical scanner frontend for SANE OPTIONAL 0.9 0.999 OK -
hp-check[17606]: info: : dbus DBus - Message bus system REQUIRED - 1.12.2 OK -
hp-check[17606]: info: : avahi-utils avahi-utils OPTIONAL - 0.7 OK -
hp-check[17606]: info: :
hp-check[17606]: info: :------
hp-check[17606]: info: :| Python Extentions |
hp-check[17606]: info: :------
hp-check[17606]: info: :
hp-check[17606]: info: : hpmudext IO-Extension REQUIRED - 3.18.9 OK -
hp-check[17606]: info: : cupsext CUPS-Extension REQUIRED - 3.18.9 OK -
hp-check[17606]: info: :
hp-check[17606]: info: :------
hp-check[17606]: info: :| DISCOVERED SCANNER DEVICES |
hp-check[17606]: info: :------
hp-check[17606]: info: :
hp-check[17606]: info: :No Scanner found.
hp-check[17606]: info: :
hp-check[17606]: info: :------
hp-check[17606]: info: :| DISCOVERED USB DEVICES |
hp-check[17606]: info: :------
hp-check[17606]: info: :
hp-check[17606]: info: : Device URI Model
hp-check[17606]: info: : -------
hp-check[17606]: info: : hp:/usb/
_P_1102w?
PR1a
hp-check[17606]: info: :
hp-check[17606]: info: :------
hp-check[17606]: info: :| INSTALLED CUPS PRINTER QUEUES |
hp-check[17606]: info: :------
hp-check[17606]: info: :
hp-check[17606]: info: :
hp-check[17606]: info: :[01mCanon-
hp-check[17606]: info: :[01m--
hp-check[17606]: info: :Type: Unknown
hp-check[17606]: info: :Device URI: lpd://192.168.1.104
hp-check[17606]: info: :PPD: /etc/cups/
hp-check[17606]: info: :PPD Description: Canon MF8200C Series UFRII LT
hp-check[17606]: info: :Printer status: printer Canon-MF8200C-
warning: Printer is not HPLIP installed. Printers must use the hp: or hpfax: CUPS backend for HP-Devices.
hp-check[17606]: info: :
hp-check[17606]: info: :[01mHP_
hp-check[17606]: info: :[01m--
hp-check[17606]: info: :Type: Printer
hp-check[17606]: info: :Device URI: hp:/usb/
hp-check[17606]: info: :PPD: /etc/cups/
hp-check[17606]: info: :PPD Description: HP LaserJet Professional p 1102w, hpcups 3.18.9, requires proprietary plugin
hp-check[17606]: info: :Printer status: printer HP_LaserJet_
ready to print
hp-check[17606]: info: :Required plug-in status: Installed
hp-check[17606]: info: :Communication status: Good
hp-check[17606]: info: :
hp-check[17606]: info: :
hp-check[17606]: info: :--------------
hp-check[17606]: info: :| PERMISSION |
hp-check[17606]: info: :--------------
hp-check[17606]: info: :
hp-check[17606]: info: :USB HP_LaserJet_
hp-check[17606]: info: :
hp-check[17606]: info: :-----------
hp-check[17606]: info: :| SUMMARY |
hp-check[17606]: info: :-----------
hp-check[17606]: info: :
hp-check[17606]: info: :[01mMissing Required Dependencies[0m
hp-check[17606]: info: :[01m--
hp-check[17606]: info: :None
hp-check[17606]: info: :
hp-check[17606]: info: :[01mMissing Optional Dependencies[0m
hp-check[17606]: info: :[01m--
hp-check[17606]: info: :None
hp-check[17606]: info: :
hp-check[17606]: info: :Total Errors: 0
hp-check[17606]: info: :Total Warnings: 1
hp-check[17606]: info: :
hp-check[17606]: info: :
hp-check[17606]: info: :Done.
-------
syslog.log
Oct 11 08:42:07 ntsrv003 update-
Oct 11 08:42:12 ntsrv003 gnome-shell[1383]: JS ERROR: TypeError: this._currentWindow is null#012_
Oct 11 08:42:12 ntsrv003 gnome-shell[1383]: JS ERROR: TypeError: this._currentWindow is null#012_
Oct 11 08:42:12 ntsrv003 gnome-shell[1383]: message repeated 2 times: [ JS ERROR: TypeError: this._currentWindow is null#012_
Oct 11 08:42:12 ntsrv003 scanimage: io/hpmud/model.c 532: no hp_HP_LaserJet_
Oct 11 08:42:12 ntsrv003 scanimage: io/hpmud/model.c 543: no hp_HP_LaserJet_
Oct 11 08:42:15 ntsrv003 gnome-shell[1383]: JS ERROR: TypeError: this._currentWindow is null#012_
Oct 11 08:42:19 ntsrv003 gnome-shell[1383]: message repeated 9 times: [ JS ERROR: TypeError: this._currentWindow is null#012_
Oct 11 08:42:28 ntsrv003 hp-check: hp-check[17606]: warning: Printer is not HPLIP installed. Printers must use the hp: or hpfax: CUPS backend for HP-Devices.
Oct 11 08:42:28 ntsrv003 hp-check: io/hpmud/musb.c 427: Found interface conf=0, iface=0, altset=0, index=1
Oct 11 08:42:28 ntsrv003 hp-check: io/hpmud/musb.c 389: Active kernel driver on interface=0 ret=0
Oct 11 08:42:28 ntsrv003 hp-check: io/hpmud/musb.c 535: claimed 7/1/2 interface
Oct 11 08:42:28 ntsrv003 hp-check: io/hpmud/musb.c 781: read actual device_id successfully fd=1 len=168
Oct 11 08:42:28 ntsrv003 hp-check: io/hpmud/musb.c 561: released 7/1/2 interface
Oct 11 08:42:28 ntsrv003 hp-check: io/hpmud/musb.c 427: Found interface conf=0, iface=0, altset=0, index=1
Oct 11 08:42:28 ntsrv003 hp-check: io/hpmud/musb.c 389: Active kernel driver on interface=0 ret=0
Oct 11 08:42:28 ntsrv003 hp-check: io/hpmud/musb.c 535: claimed 7/1/2 interface
Oct 11 08:42:28 ntsrv003 upowerd[921]: unhandled action 'bind' on /sys/devices/
Oct 11 08:42:28 ntsrv003 hp-check: io/hpmud/musb.c 781: read actual device_id successfully fd=1 len=168
Oct 11 08:42:28 ntsrv003 hp-check: io/hpmud/musb.c 561: released 7/1/2 interface
Oct 11 08:42:28 ntsrv003 hp-check: io/hpmud/musb.c 427: Found interface conf=0, iface=0, altset=0, index=1
Oct 11 08:42:28 ntsrv003 hp-check: io/hpmud/musb.c 389: Active kernel driver on interface=0 ret=0
Oct 11 08:42:28 ntsrv003 hp-check: io/hpmud/musb.c 535: claimed 7/1/2 interface
Oct 11 08:42:28 ntsrv003 upowerd[921]: unhandled action 'unbind' on /sys/devices/
Oct 11 08:42:28 ntsrv003 hp-check: io/hpmud/musb.c 781: read actual device_id successfully fd=1 len=168
Oct 11 08:42:28 ntsrv003 hp-check: io/hpmud/musb.c 561: released 7/1/2 interface
Oct 11 08:42:28 ntsrv003 upowerd[921]: unhandled action 'bind' on /sys/devices/
Oct 11 08:42:28 ntsrv003 upowerd[921]: unhandled action 'unbind' on /sys/devices/
Oct 11 08:42:28 ntsrv003 upowerd[921]: unhandled action 'bind' on /sys/devices/
Oct 11 08:42:28 ntsrv003 upowerd[921]: unhandled action 'unbind' on /sys/devices/
Oct 11 08:42:28 ntsrv003 hp-check: io/hpmud/musb.c 2189: [17606] hpmud_make_
Oct 11 08:42:28 ntsrv003 hp-check: io/hpmud/musb.c 2287: hpmud_make_
Revision history for this message
|
#13 |
Hi,
The problem seems to be with ghostscript. Can you try the solution mentioned in below link and let know if it fixes the problem?
https:/
Suggested solution as oer the forum:
sudo rmdir /usr/share/
sudo apt-get install --reinstall libgs9-common
Hi srinivas,
Unfortunately the command
sudo rmdir /usr/share/
leads to the following error message:
failed to remove '/usr/share/
and invoking the command
sudo apt-get install --reinstall libgs9-common
doesn't have any effect.
I am still getting the HPLIP error message dialog box when I start the system and I still can't print.
Thank you for your help.
FK
Revision history for this message
|
#15 |
@FK:
Are you sure that you did not mistype the command?
The system tells that it cannot find ...9.25~
Hi Manfred,
Sorry for confusing you by sending the wrong error message.
There is no folder called /usr/share/
But, there is a folder called /usr/share/
which I then tried to delete when I invoked the command:
sudo rmdir /usr/share/
which led to the error message:
'/usr/share/
I then deleted the folder using Midnight Commander.
Midnight Commander got rid of that folder.
Then I ran the command:
sudo apt-get install --reinstall libgs9-common
Invoking this command led to the following output:
Reading package lists... Done
Building dependency tree
Reading state information... Done
The following packages were automatically installed and are no longer required:
fonts-noto-hinted fonts-roboto-hinted kodi-bin kodi-data
kodi-
libblas3 libcamd2 libccolamd2 libcec4 libcholmod3 libcrossguid0
libgegl-0.3-0 libgfortran4 libjs-iscroll liblapack3 libmetis5
libmicrohttpd12 libmodplug1 libnfs11 libp8-platform2 libsdl1.2debian
libtinyxml2.6.2v5 libumfpack5
Use 'sudo apt autoremove' to remove them.
0 upgraded, 0 newly installed, 1 reinstalled, 0 to remove and 8 not upgraded.
Need to get 0 B/5'092 kB of archives.
After this operation, 0 B of additional disk space will be used.
(Reading database ... 191853 files and directories currently installed.)
Preparing to unpack .../libgs9-
Unpacking libgs9-common (9.25~dfsg+
The above command recreated the /usr/share/
Then I tried printing, without any success.
Then I restarted the the machine, and tried printing once again, without any success.
I hope that this makes things a bit clearer.
Thank you for your help.
FK
Revision history for this message
|
#17 |
That is strange. There should be a file (in fact a link) named /usr/share/
What is the output of the command
ls -l /usr/share/
Hi Manfred,
The output of the command
ls -l /usr/share/
is:
total 24
lrwxrwxrwx 1 root root 27 Sep 27 13:27 iccprofiles -> ../../color/
drwxr-xr-x 2 root root 20480 Okt 12 21:59 lib
drwxr-xr-x 11 root root 4096 Okt 2 17:13 Resource
FK
Hi Manfred,
And this is the content which is shown when I
ls
the folder or the link.
Please forgive me for not knowing the difference between a folder and a link.
ls
default_cmyk.icc gray_to_k.icc ps_cmyk.icc sgray.icc
default_gray.icc iccprofiles ps_gray.icc srgb.icc
default_rgb.icc lab.icc ps_rgb.icc
F;
Revision history for this message
|
#20 |
Hi,
Can you please install HPLIP 3.18.6 driver from the below link and let us know the behavior.
https:/
Also do install the corresponding plugin using hp-plugin command.
Thanks,
Srinivas Teja.
Hi srinivas,
I installed the HPLIP 3.18.6 driver and then installed the corresponding plugin as described in your previous post.
The HPLIP Status Service error message still comes up after starting the machine, but nevertheless the printer is working very well now.
Thank you very much for your help and have a very nice day, my dear GURU.
FK
Hi Sk,
By mistake, I somehow unsubscribed you from this post.
I am not a launchpad expert, so please forgive me.
I have resubscribed you once again, so that you can also solve the problem.
Thanks to srinivas the problem has been solved.
And, Manfred and you also helped me a lot in understanding and solving the problem.
Thank you, srivinas, Manfred and Sk, for taking the time and helping me.
May the forces of life be with you all for the rest of time, time which has no beginning and no ending.
FK
Revision history for this message
|
#23 |
Its okay mate. Shit happens! But I really appreciate you taking time to re-subscribe me to help me get over a problem Thank you again. Glad to know that the problem has been solved but I am thinking of trying Elementary OS first and then may be go on to Ubuntu but honestly Ubuntu MATE 16.04 is really good and quite light and is getting the work done. Overall after being on Windows for the past 15 years switching to Linux has been possible and quite a walk in the park without any knowledge of coding languages all because of you beautiful people and thanks for that. I feel free from being a slave of updates and monopoly over bug fixes by proprietary OSs. A big thanks to all the participants of this thread who have selflessly taken the pain to kill the bug..haha..and also the Linux community.
Love...Nadim (Sk).
Hi Sk,
Thank you for forgiving me.
I left Windows some 15 years ago, and have been using Linux since then, and I will never go back to Windows or Mac ever again.
I am not an operating systems guy, but then one needs operating systems in order to get work done.
You know, you, me and the other people who have contributed in the resolution of this problem make the world, we are the world.
Use whatever operating system you think is the best for you.
I have been using Ubunt for many years now, and it has worked very well for me.
Freedom is the beauty of Linux, no matter which flavour.
Linux has very helpful community members, and is a great operating system, that is the beauty of it.
Anyhow, my dear friend, a beautiful song for you.
An old video, but nevertheless still very beautiful music.
https:/
Take care, my friend, and have a very nice day.
FK