Ink cartridge problem: Tells me to remove and reinstall which I have done

Asked by Rex Bouwense on 2018-10-05

Ink Cartridge problem: The instructions say to remove and reinstall the black ink cartridge which I have done. I have even replaced it with a new cartridge but the message continues and I cannot print.

Question information

Language:
English Edit question
Status:
Solved
For:
HPLIP Edit question
Assignee:
No assignee Edit question
Solved by:
Rex Bouwense
Solved:
2018-10-06
Last query:
2018-10-06
Last reply:
Rex Bouwense (rexbouwense) said : #1

My operating system is Lubuntu 18.04.1 and the printer is HP ENVY 4512.

Rex Bouwense (rexbouwense) said : #2

I removed the suspect new cartridge and installed a second brand new ink cartridge and the printer functions as intended. I suspect I purchased a defective ink cartridge. In any event the problem has disappeared because I cannot replicate it.