I can print a test page from cups but not windows clients
I have an HP officejet Pro 8710. I have a Ubuntu 14.04 server that is running samba and uses CUPS as the print server. I installed hplip and all seems to work from cups admin. I can print a test page. I then try to install the printer on several windows machines. I add attempt to add the printer in control panel. I browse the network and my printer does not show up but when I browse to the server that has cups I see the icon for the printer and I select it. A window pops up asking me to install the driver. I install the driver but I can not print. I have run hp-check -t and it says error: 'gtk2-engines-
error: 'xsane' package is missing/
hp-check -t
Saving output in log file: /home/wlcraig/
HP Linux Imaging and Printing System (ver. 3.18.9)
Dependency/Version Check Utility ver. 15.1
Copyright (c) 2001-15 HP Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.
Note: hp-check can be run in three modes:
1. Compile-time check mode (-c or --compile): Use this mode before compiling the HPLIP supplied tarball (.tar.gz or .run) to determine if the proper dependencies are installed to successfully compile HPLIP.
2. Run-time check mode (-r or --run): Use this mode to determine if a distro supplied package (.deb, .rpm, etc) or an already built HPLIP supplied tarball has the proper dependencies installed to
successfully run.
3. Both compile- and run-time check mode (-b or --both) (Default): This mode will check both of the above cases (both compile- and run-time dependencies).
Check types:
a. EXTERNALDEP - External Dependencies
b. GENERALDEP - General Dependencies (required both at compile and run time)
c. COMPILEDEP - Compile time Dependencies
d. [All are run-time checks]
PYEXT SCANCONF QUEUES PERMISSION
Status Types:
OK
MISSING - Missing Dependency or Permission or Plug-in
INCOMPAT - Incompatible dependency-version or Plugin-version
warnings.
---------------
| SYSTEM INFO |
---------------
Host: LINUXSERVER
Proc: 3.13.0-160-generic #210-Ubuntu SMP Mon Sep 24 18:08:15 UTC 2018 GNU/Linux
Distribution: 12 14.04
Bitness: 64 bit
-------
| HPLIP CONFIGURATION |
-------
HPLIP-Version: HPLIP 3.18.9
HPLIP-Home: /usr/share/hplip
HPLIP-Installation: Auto installation is supported for ubuntu distro 14.04 version
Current contents of '/etc/hp/
# hplip.conf. Generated from hplip.conf.in by configure.
[hplip]
version=3.18.9
[dirs]
home=/usr/
run=/var/run
ppd=/usr/
ppdbase=
doc=/usr/
html=/usr/
icon=/usr/
cupsbackend=
cupsfilter=
drv=/usr/
bin=/usr/bin
apparmor=
# Following values are determined at configure time and cannot be changed.
[configure]
network-build=yes
libusb01-build=no
pp-build=no
gui-build=yes
scanner-build=yes
fax-build=yes
dbus-build=yes
cups11-build=no
doc-build=yes
shadow-build=no
hpijs-install=no
foomatic-
foomatic-
foomatic-
hpcups-install=yes
cups-drv-
cups-ppd-install=no
internal-tag=3.18.9
restricted-build=no
ui-toolkit=qt4
qt3=no
qt4=yes
qt5=no
policy-kit=no
lite-build=no
udev_sysfs_rules=no
hpcups-
hpijs-only-build=no
apparmor_build=yes
class-driver=no
Current contents of '/var/lib/
Plugins are not installed. Could not access file: No such file or directory
Current contents of '~/.hplip/
[upgrade]
notify_upgrade = true
last_upgraded_time = 1538242963
pending_
[last_used]
device_uri = hp:/net/
printer_name = HP_OfficeJet_
[installation]
date_time = 10/02/2018 22:34:44
version = 3.18.9
<Package-name> <Package-Desc> <Required/Optional> <Min-Version> <Installed-Version> <Status> <Comment>
--------------
| COMPILEDEP |
--------------
-------
| General Dependencies |
-------
python-xml Python XML libraries REQUIRED - 2.1.0 OK - libnetsnmp-devel libnetsnmp-devel - SNMP networking library development files REQUIRED 5.0.9 5.7.2 OK - sane-devel SANE - Scanning library development files REQUIRED - 1.0.23 OK -
pil PIL - Python Imaging Library (required for commandline scanning with hp-scan) OPTIONAL - 1.1.7 OK -
pyqt4-dbus PyQt 4 DBus - DBus Support for PyQt4 REQUIRED 4.0 4.10.4 OK -
libpthread libpthread - POSIX threads library REQUIRED - 2.19 OK - python-devel Python devel - Python development files REQUIRED 2.2 2.7.6 OK - cups-devel CUPS devel- Common Unix Printing System development files REQUIRED - 1.7.2 OK -
python-dbus Python DBus - Python bindings for DBus REQUIRED 0.80.0 1.2.0 OK -
cups-ddk CUPS DDK - CUPS driver development kit OPTIONAL - - OK -
reportlab Reportlab - PDF library for Python OPTIONAL 2.0 3.0 OK -
pyqt4 PyQt 4- Qt interface for Python (for Qt version 4.x) REQUIRED 4.0 4.10.4 OK - libusb libusb - USB library REQUIRED - 1.0 OK - cups-image CUPS image - CUPS image development files REQUIRED - 1.7.2 OK - python2X Python 2.2 or greater - Python programming language REQUIRED 2.2 2.7.6 OK -
python-notify Python libnotify - Python bindings for the libnotify Desktop notifications OPTIONAL - - OK -
libjpeg libjpeg - JPEG library REQUIRED - - OK - sane SANE - Scanning library REQUIRED - 1.0.23 OK -
-------
| Scan Configuration |
-------
scanext Scan-SANE-Extension REQUIRED - 3.18.9 OK -
hpaio HPLIP-SANE-Backend REQUIRED - 3.18.9 OK 'hpaio found in /etc/sane.
-------
| External Dependencies |
-------
(xsane:3209): Gtk-WARNING **: cannot open display:
error: xsane xsane - Graphical scanner frontend for SANE OPTIONAL 0.9 - INCOMPAT 'xsane needs to be installed' dbus DBus - Message bus system REQUIRED - 1.6.18 OK - avahi-utils avahi-utils OPTIONAL - 0.6.31 OK -
-------
| Python Extentions |
-------
hpmudext IO-Extension REQUIRED - 3.18.9 OK -
cupsext CUPS-Extension REQUIRED - 3.18.9 OK -
-------
| DISCOVERED SCANNER DEVICES |
-------
-------
| DISCOVERED USB DEVICES |
-------
-------
| INSTALLED CUPS PRINTER QUEUES |
-------
HP_OfficeJet_
-------
Type: Printer
Device URI: hp:/net/
PPD: /etc/cups/
PPD Description: HP Officejet Pro 8710, hpcups 3.18.9 Printer status: printer HP_OfficeJet_
Communication status: Good
HP_OfficeJet_
-------
Type: Fax
Device URI: hpfax:/
PPD: /etc/cups/
PPD Description: HP Fax4 hpcups Printer status: printer HP_OfficeJet_
Communication status: Good
--------------
| PERMISSION |
--------------
-----------
| SUMMARY |
-----------
Missing Required Dependencies
-------
None
Missing Optional Dependencies
-------
error: 'gtk2-engines-
error: 'xsane' package is missing/
Total Errors: 1
Total Warnings: 0
Done.
sudo apt-get install gtk2-engines-pixbuf
Reading package lists... Done
Building dependency tree
Reading state information... Done
gtk2-engines-pixbuf is already the newest version.
0 upgraded, 0 newly installed, 0 to remove and 0 not upgraded.
sudo apt-get install xsane
Reading package lists... Done
Building dependency tree
Reading state information... Done
xsane is already the newest version.
0 upgraded, 0 newly installed, 0 to remove and 0 not upgraded.
The server that cups and samba is running on has no graphical interface installed
Question information
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- Status:
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- For:
- HPLIP Edit question
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