connecting linux mint 17.3 to hp envy 5055 printer scanner

Asked by Frederick Fass on 2018-09-25

I have connected an HP Envy 5055 printer to my Linux Mint 17.3. Everything works fine except the computer gives me a message that it cannot find the printer's scanner. I am presently using Image Scan for Linux. Formerly my printer was an Epson and worked okay on scanning. I am using a USB cable rather than wi-fi.

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HPLIP Edit question
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Last query:
2018-09-25
Last reply:
2018-09-26
srinivas (srinivas5) said : #1

Hi,
Can you provide us the hp-check output for further analysis on this issue?

Thanks,
Srinivas Teja

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