MFP M130nw and HPLIP 3.16.11 / low quality printing

Asked by yann on 2018-08-10

Hi,

I have a problem of quality with my new M130nw printer running with HPLIP 3.16.11 with Debian Stretch 9.4 .
The 'test page 'printed with Hp-toolbox utility shows a low quality result, even without economode option.
The 'demo page' printed with the printer control panel is perfect.
The scan and photocopy functions work very well
It seems that "economode" option is still active, even if it is "off" in print settings.

Thank you very much for your help.

Yann

Question information

Language:
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Status:
Answered
For:
HPLIP Edit question
Assignee:
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Last query:
2018-08-13
Last reply:
2018-08-16
srinivas (srinivas5) said : #1

Hi Yann,

Debian Stretch 9.4 is supported from HPLIP 3.18.4. So please check in the latest build 3.18.7.
You can download the latest build from the below link
https://developers.hp.com/hp-linux-imaging-and-printing/gethplip

Regards,
Srinivas Teja.

yann (disk2saxo) said : #2

hi Srinivas

Thank you for your answer.

I bought this printer because according the website
https://developers.hp.com/hp-linux-imaging-and-printing/supported_devices/index,
it is compatible with hplip 3.16.11, and this version is in the official stretch debian repository
https://packages.debian.org/stretch/hplip.

My attempt to install the latest version of hplip was not successful, I will try again.

Best regards.

Yann

yann (disk2saxo) said : #3

hi Srinivas,

The installation of hplip 3.18.7 results in the error found in the error log :

....
hplip-install[1140]: info: :Running 'make clean'
Please wait, this may take several minutes...
hplip-install[1140]: info: :Command completed successfully.
hplip-install[1140]: info: :
hplip-install[1140]: info: :Running 'make'
Please wait, this may take several minutes...
 error: 'make' command failed with status code 2

if I launch manually "make" command , the last lines in the console are :

mv -f .deps/hpcups-RunLenEncoding.Tpo .deps/hpcups-RunLenEncoding.Po
/bin/bash ./libtool --tag=CXX --mode=link g++ -DAPDK_LITTLE_ENDIAN -I/usr/include/dbus-1.0 -I/usr/lib/arm-linux-gnueabihf/dbus-1.0/include -g -O2 -DCONFDIR=\"/etc/hp\" -o hpcups hpcups-HPCupsFilter.o hpcups-dbuscomm.o hpcups-Compressor.o hpcups-Mode2.o hpcups-Mode3.o hpcups-Mode9.o hpcups-Mode10.o hpcups-ModeDeltaPlus.o hpcups-ModeJbig.o hpcups-ErnieFilter.o hpcups-EncapsulatorFactory.o hpcups-Encapsulator.o hpcups-Pcl3.o hpcups-Pcl3Gui.o hpcups-Pcl3Gui2.o hpcups-LJMono.o hpcups-LJColor.o hpcups-LJFastRaster.o hpcups-LJJetReady.o hpcups-LJZjStream.o hpcups-LJZxStream.o hpcups-Job.o hpcups-Pipeline.o hpcups-Processor.o hpcups-RasterSender.o hpcups-ColorMatcher.o hpcups-Halftoner.o hpcups-Scaler.o hpcups-dj400ColorMaps.o hpcups-dj600ColorMaps.o hpcups-dj970ColorMaps.o hpcups-dj8xxColorMaps.o hpcups-dj4100ColorMaps.o hpcups-BreakTables.o hpcups-Utils.o hpcups-SystemServices.o hpcups-QuickConnect.o hpcups-ModeJpeg.o jccolor.o jdatadbf.o hpcups-Lidil.o hpcups-LidilCompress.o hpcups-dj3320ColorMaps.o hpcups-dj3600ColorMaps.o hpcups-Hbpl1.o utils.o hpcups-Hbpl1_Wrapper.o hpcups-genPCLm.o hpcups-genJPEGStrips.o hpcups-RunLenEncoding.o -L./prnt/hpcups/ -ljpeg -ldl -lImageProcessor -lcups -lcupsimage -lz -ldbus-1 -lcrypto
libtool: link: g++ -DAPDK_LITTLE_ENDIAN -I/usr/include/dbus-1.0 -I/usr/lib/arm-linux-gnueabihf/dbus-1.0/include -g -O2 -DCONFDIR=\"/etc/hp\" -o hpcups hpcups-HPCupsFilter.o hpcups-dbuscomm.o hpcups-Compressor.o hpcups-Mode2.o hpcups-Mode3.o hpcups-Mode9.o hpcups-Mode10.o hpcups-ModeDeltaPlus.o hpcups-ModeJbig.o hpcups-ErnieFilter.o hpcups-EncapsulatorFactory.o hpcups-Encapsulator.o hpcups-Pcl3.o hpcups-Pcl3Gui.o hpcups-Pcl3Gui2.o hpcups-LJMono.o hpcups-LJColor.o hpcups-LJFastRaster.o hpcups-LJJetReady.o hpcups-LJZjStream.o hpcups-LJZxStream.o hpcups-Job.o hpcups-Pipeline.o hpcups-Processor.o hpcups-RasterSender.o hpcups-ColorMatcher.o hpcups-Halftoner.o hpcups-Scaler.o hpcups-dj400ColorMaps.o hpcups-dj600ColorMaps.o hpcups-dj970ColorMaps.o hpcups-dj8xxColorMaps.o hpcups-dj4100ColorMaps.o hpcups-BreakTables.o hpcups-Utils.o hpcups-SystemServices.o hpcups-QuickConnect.o hpcups-ModeJpeg.o jccolor.o jdatadbf.o hpcups-Lidil.o hpcups-LidilCompress.o hpcups-dj3320ColorMaps.o hpcups-dj3600ColorMaps.o hpcups-Hbpl1.o utils.o hpcups-Hbpl1_Wrapper.o hpcups-genPCLm.o hpcups-genJPEGStrips.o hpcups-RunLenEncoding.o -L./prnt/hpcups/ -ljpeg -ldl -lImageProcessor -lcups -lcupsimage -lz -ldbus-1 -lcrypto
/usr/bin/ld: skipping incompatible ./prnt/hpcups//libImageProcessor.so when searching for -lImageProcessor
/usr/bin/ld: cannot find -lImageProcessor
collect2: error: ld returned 1 exit status
Makefile:5284 : la recette pour la cible « hpcups » a échouée
make: *** [hpcups] Erreur 1

Thank you for your help.

Yann

srinivas (srinivas5) said : #4

Hi Yann,

We have verified with HPLIP 3.18.7 on debian 9.4 and installation was successful without any issue.

So please follow the steps mentioned in this link (https://developers.hp.com/hp-linux-imaging-and-printing/install/install/index) to download and install latest HPLIP 3.18.7 driver.

Prior to the above step, please run su -c "hp-uninstall" to remove any HPLIP installation and also do a OS update.

Regards,
Srinivas Teja.

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