HPLIP

scanner not found (Samsung Xpress M2070FW - Linux 16.04 LTS)

Asked by CF on 2018-07-31

My new printer printer works, but the scanner is not detected.
Here the details

1). Linux Distribution and version.
Ubuntu 16.04 LTS

2). Printer model.
Samsung Xpress M2070FW

3). Output of 'hp-check -t'

4). A detailed explanation of the problem.

I installed the driver downloaded by Samsung support site.
I connected the printer eith ny PC (with USB cable).
The printer works but the scanner no.

I tried with hplip, but the scanner is not detected

5) Steps to recreate the problem.

In Device Discovery methods, i tried all connection I/O types, but
the scanner is not found (no device found)

6)Output of 'hp-check -t'

HP Linux Imaging and Printing System (ver. 3.18.6)
Dependency/Version Check Utility ver. 15.1

Copyright (c) 2001-15 HP Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.

Note: hp-check can be run in three modes:
1. Compile-time check mode (-c or --compile): Use this mode before compiling the
HPLIP supplied tarball (.tar.gz or .run) to determine if the proper dependencies
are installed to successfully compile HPLIP.
2. Run-time check mode (-r or --run): Use this mode to determine if a distro
supplied package (.deb, .rpm, etc) or an already built HPLIP supplied tarball
has the proper dependencies installed to successfully run.
3. Both compile- and run-time check mode (-b or --both) (Default): This mode
will check both of the above cases (both compile- and run-time dependencies).

Check types:
a. EXTERNALDEP - External Dependencies
b. GENERALDEP - General Dependencies (required both at compile and run time)
c. COMPILEDEP - Compile time Dependencies
d. [All are run-time checks]
PYEXT SCANCONF QUEUES PERMISSION

Status Types:
    OK
    MISSING - Missing Dependency or Permission or Plug-in
    INCOMPAT - Incompatible dependency-version or Plugin-version

---------------
| SYSTEM INFO |
---------------

Kernel: 4.4.0-131-generic #157-Ubuntu SMP Thu Jul 12 15:51:36 UTC 2018 GNU/Linux
Host: fiorenti-Inspiron-5558
Proc: 4.4.0-131-generic #157-Ubuntu SMP Thu Jul 12 15:51:36 UTC 2018 GNU/Linux
Distribution: ubuntu 16.04
Bitness: 64 bit

-----------------------
| HPLIP CONFIGURATION |
-----------------------

HPLIP-Version: HPLIP 3.18.6
HPLIP-Home: /usr/share/hplip
HPLIP-Installation: Auto installation is supported for ubuntu distro 16.04 version

Current contents of '/etc/hp/hplip.conf' file:
# hplip.conf. Generated from hplip.conf.in by configure.

[hplip]
version=3.18.6

[dirs]
home=/usr/share/hplip
run=/var/run
ppd=/usr/share/ppd/hplip/HP
ppdbase=/usr/share/ppd/hplip
doc=/usr/share/doc/hplip-3.18.6
html=/usr/share/doc/hplip-3.18.6
icon=/usr/share/applications
cupsbackend=/usr/lib/cups/backend
cupsfilter=/usr/lib/cups/filter
drv=/usr/share/cups/drv/hp
bin=/usr/bin
apparmor=/etc/apparmor.d
# Following values are determined at configure time and cannot be changed.
[configure]
network-build=yes
libusb01-build=no
pp-build=no
gui-build=yes
scanner-build=yes
fax-build=yes
dbus-build=yes
cups11-build=no
doc-build=yes
shadow-build=no
hpijs-install=no
foomatic-drv-install=no
foomatic-ppd-install=no
foomatic-rip-hplip-install=no
hpcups-install=yes
cups-drv-install=yes
cups-ppd-install=no
internal-tag=3.18.6
restricted-build=no
ui-toolkit=qt4
qt3=no
qt4=yes
qt5=no
policy-kit=no
lite-build=no
udev_sysfs_rules=no
hpcups-only-build=no
hpijs-only-build=no
apparmor_build=yes
class-driver=no

Current contents of '/var/lib/hp/hplip.state' file:
Plugins are not installed. Could not access file: No such file or directory

Current contents of '~/.hplip/hplip.conf' file:
[upgrade]
notify_upgrade = true
last_upgraded_time = 1532722294
pending_upgrade_time = 0

[settings]
systray_visible = 0
systray_messages = 0

[last_used]
device_uri =
printer_name =
working_dir = .

[commands]
scan = /usr/bin/xsane -V %SANE_URI%

[refresh]
rate = 30
enable = false
type = 1

[polling]
enable = false
interval = 5
device_list =

[fax]
voice_phone =
email_address =

[installation]
date_time = 07/31/18 16:59:38
version = 3.18.6

<Package-name> <Package-Desc> <Required/Optional> <Min-Version> <Installed-Version> <Status> <Comment>

--------------------------
| External Dependencies |
--------------------------

dbus DBus - Message bus system REQUIRED - 1.10.6 OK -
cups CUPS - Common Unix Printing System REQUIRED 1.1 2.1.3 OK 'CUPS Scheduler is running'
policykit PolicyKit - Administrative policy framework OPTIONAL - 0.105 OK -
gs GhostScript - PostScript and PDF language interpreter and previewer REQUIRED 7.05 9.18 OK -
avahi-utils avahi-utils OPTIONAL - 0.6.32 OK -
network network -wget OPTIONAL - 1.17.1 OK -
xsane xsane - Graphical scanner frontend for SANE OPTIONAL 0.9 0.999 OK -
scanimage scanimage - Shell scanning program OPTIONAL 1.0 1.0.27 OK -

-------------------------
| General Dependencies |
-------------------------

cups-image CUPS image - CUPS image development files REQUIRED - 2.1.3 OK -
libjpeg libjpeg - JPEG library REQUIRED - - OK -
python3-dbus Python DBus - Python bindings for DBus REQUIRED 0.80.0 1.2.0 OK -
python3-pyqt4 PyQt 4- Qt interface for Python (for Qt version 4.x) REQUIRED 4.0 4.11.4 OK -
libpthread libpthread - POSIX threads library REQUIRED - b'2.23' OK -
libnetsnmp-devel libnetsnmp-devel - SNMP networking library development files REQUIRED 5.0.9 5.7.3 OK -
python3-devel Python devel - Python development files REQUIRED 2.2 3.5.2 OK -
python3X Python 2.2 or greater - Python programming language REQUIRED 2.2 3.5.2 OK -
python3-notify2 Python libnotify - Python bindings for the libnotify Desktop notifications OPTIONAL - - OK -
libcrypto libcrypto - OpenSSL cryptographic library REQUIRED - 1.0.2 OK -
sane-devel SANE - Scanning library development files REQUIRED - 1.0.27 OK -
python3-xml Python XML libraries REQUIRED - 2.1.0 OK -
cups-devel CUPS devel- Common Unix Printing System development files REQUIRED - 2.1.3 OK -
sane SANE - Scanning library REQUIRED - 1.0.27 OK -
libusb libusb - USB library REQUIRED - 1.0 OK -
python3-pyqt4-dbus PyQt 4 DBus - DBus Support for PyQt4 OPTIONAL 4.0 4.11.4 OK -
python3-reportlab Reportlab - PDF library for Python OPTIONAL 2.0 3.3.0 OK -
python3-pil PIL - Python Imaging Library (required for commandline scanning with hp-scan) OPTIONAL - 1.1.7 OK -

---------------
| COMPILEDEP |
---------------

libtool libtool - Library building support services REQUIRED - 2.4.6 OK -
make make - GNU make utility to maintain groups of programs REQUIRED 3.0 4.1 OK -
gcc gcc - GNU Project C and C++ Compiler REQUIRED - 5.4.0 OK -

----------------------
| Python Extentions |
----------------------

hpmudext IO-Extension REQUIRED - 3.18.6 OK -
cupsext CUPS-Extension REQUIRED - 3.18.6 OK -

-----------------------
| Scan Configuration |
-----------------------

hpaio HPLIP-SANE-Backend REQUIRED - 3.18.6 OK 'hpaio found in /etc/sane.d/dll.conf'
scanext Scan-SANE-Extension REQUIRED - 3.18.6 OK -

-----------------------
| Other Dependencies |
-----------------------

------------------------------
| DISCOVERED SCANNER DEVICES |
------------------------------

No Scanner found.

--------------------------
| DISCOVERED USB DEVICES |
--------------------------

No devices found.

---------------------------------
| INSTALLED CUPS PRINTER QUEUES |
---------------------------------

CLP-300splc
-----------
Type: Unknown
Device URI: ///dev/null

Samsung-M2070-Series
--------------------
Type: Unknown
Device URI: usb://Samsung/M2070%20Series?serial=ZF46B8KK3C00JKP&interface=1
PPD: /etc/cups/ppd/Samsung-M2070-Series.ppd
PPD Description: Samsung M2070 Series
Printer status: printer Samsung-M2070-Series is idle. enabled since mar 31 lug 2018 16:15:18 CEST
warning: Printer is not HPLIP installed. Printers must use the hp: or hpfax: CUPS backend for HP-Devices.