margin problem and Cover Page is printed before each job

Asked by Manu Bach

I use Linux mint 18.3

I try to print svg files from inkscape and the result of the print is not as well as the preview print window, it cuts my registration mark ( needed by my plotter) at the bottom of the page.

and

Since i updated the new hplip version i have a page called Cover Page with informations about the printer as Media limits: .....; Job ID ... Driver version etc... it is printed before each job

Any help would be appreciated
Sorry for my bad english

Here is the result of : hp-check -t

IHP Linux Imaging and Printing System (ver. 3.18.6)
Dependency/Version Check Utility ver. 15.1

Copyright (c) 2001-15 HP Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.

Note: hp-check can be run in three modes:
1. Compile-time check mode (-c or --compile): Use this mode before compiling the
HPLIP supplied tarball (.tar.gz or .run) to determine if the proper dependencies
are installed to successfully compile HPLIP.
2. Run-time check mode (-r or --run): Use this mode to determine if a distro
supplied package (.deb, .rpm, etc) or an already built HPLIP supplied tarball
has the proper dependencies installed to successfully run.
3. Both compile- and run-time check mode (-b or --both) (Default): This mode
will check both of the above cases (both compile- and run-time dependencies).

Check types:
a. EXTERNALDEP - External Dependencies
b. GENERALDEP - General Dependencies (required both at compile and run time)
c. COMPILEDEP - Compile time Dependencies
d. [All are run-time checks]
PYEXT SCANCONF QUEUES PERMISSION

Status Types:
    OK
    MISSING - Missing Dependency or Permission or Plug-in
    INCOMPAT - Incompatible dependency-version or Plugin-version

---------------
| SYSTEM INFO |
---------------

 Kernel: 4.13.0-45-generic #50~16.04.1-Ubuntu SMP Wed May 30 11:18:27 UTC 2018 GNU/Linux
 Host: minty
 Proc: 4.13.0-45-generic #50~16.04.1-Ubuntu SMP Wed May 30 11:18:27 UTC 2018 GNU/Linux
 Distribution: 22 18.3
 Bitness: 64 bit

-----------------------
| HPLIP CONFIGURATION |
-----------------------

HPLIP-Version: HPLIP 3.18.6
HPLIP-Home: /usr/share/hplip
HPLIP-Installation: Auto installation is supported for linuxmint distro 18.3 version

Current contents of '/etc/hp/hplip.conf' file:
# hplip.conf. Generated from hplip.conf.in by configure.

[hplip]
version=3.18.6

[dirs]
home=/usr/share/hplip
run=/var/run
ppd=/usr/share/ppd/HP
ppdbase=/usr/share/ppd
doc=/usr/share/doc/hplip-3.18.6
html=/usr/share/doc/hplip-3.18.6
icon=/usr/share/applications
cupsbackend=/usr/lib/cups/backend
cupsfilter=/usr/lib/cups/filter
drv=/usr/share/cups/drv/hp
bin=/usr/bin
apparmor=/etc/apparmor.d
# Following values are determined at configure time and cannot be changed.
[configure]
network-build=yes
libusb01-build=no
pp-build=no
gui-build=yes
scanner-build=yes
fax-build=yes
dbus-build=yes
cups11-build=no
doc-build=yes
shadow-build=no
hpijs-install=no
foomatic-drv-install=no
foomatic-ppd-install=no
foomatic-rip-hplip-install=no
hpcups-install=yes
cups-drv-install=yes
cups-ppd-install=no
internal-tag=3.18.6
restricted-build=no
ui-toolkit=qt4
qt3=no
qt4=yes
qt5=no
policy-kit=no
lite-build=no
udev_sysfs_rules=no
hpcups-only-build=no
hpijs-only-build=no
apparmor_build=no
class-driver=no

Current contents of '/var/lib/hp/hplip.state' file:
[plugin]
installed = 1
eula = 1
version = 3.18.6

Current contents of '~/.hplip/hplip.conf' file:
[upgrade]
notify_upgrade = true
last_upgraded_time = 1529355216
pending_upgrade_time = 0
latest_available_version = 3.17.10

[settings]
systray_visible = 0
systray_messages = 0

[last_used]
device_uri = "hp:/usb/Officejet_7610_series?serial=CN7C94R0DW064N"
printer_name =
working_dir = .

[commands]
scan = /usr/bin/xsane -V %SANE_URI%

[refresh]
rate = 30
enable = false
type = 1

[polling]
enable = false
interval = 5
device_list =

[fax]
voice_phone =
email_address =

[installation]
date_time = 29/06/2018 16:02:06
version = 3.18.6

 <Package-name> <Package-Desc> <Required/Optional> <Min-Version> <Installed-Version> <Status> <Comment>

--------------
| COMPILEDEP |
--------------

 gcc gcc - GNU Project C and C++ Compiler REQUIRED - 5.4.0 OK -
 make make - GNU make utility to maintain groups of programs REQUIRED 3.0 4.1 OK -
 libtool libtool - Library building support services REQUIRED - 2.4.6 OK -

------------------------
| General Dependencies |
------------------------

 libcrypto libcrypto - OpenSSL cryptographic library REQUIRED - 1.0.2 OK -
 python-xml Python XML libraries REQUIRED - 2.1.0 OK -
 libnetsnmp-devel libnetsnmp-devel - SNMP networking library development files REQUIRED 5.0.9 5.7.3 OK -
 sane-devel SANE - Scanning library development files REQUIRED - 1.0.25 OK -
 pil PIL - Python Imaging Library (required for commandline scanning with hp-scan) OPTIONAL - 1.1.7 OK -
 pyqt4-dbus PyQt 4 DBus - DBus Support for PyQt4 REQUIRED 4.0 4.11.4 OK -
 libpthread libpthread - POSIX threads library REQUIRED - 2.23 OK -
 python-devel Python devel - Python development files REQUIRED 2.2 2.7.12 OK -
 cups-devel CUPS devel- Common Unix Printing System development files REQUIRED - 2.1.3 OK -
 python-dbus Python DBus - Python bindings for DBus REQUIRED 0.80.0 1.2.0 OK -
 cups-ddk CUPS DDK - CUPS driver development kit OPTIONAL - - OK -
 reportlab Reportlab - PDF library for Python OPTIONAL 2.0 3.3.0 OK -
 pyqt4 PyQt 4- Qt interface for Python (for Qt version 4.x) REQUIRED 4.0 4.11.4 OK -
 libusb libusb - USB library REQUIRED - 1.0 OK -
 cups-image CUPS image - CUPS image development files REQUIRED - 2.1.3 OK -
 python2X Python 2.2 or greater - Python programming language REQUIRED 2.2 2.7.12 OK -
 python-notify Python libnotify - Python bindings for the libnotify Desktop notifications OPTIONAL - - OK -
 libjpeg libjpeg - JPEG library REQUIRED - - OK -
 sane SANE - Scanning library REQUIRED - 1.0.25 OK -

----------------------
| Scan Configuration |
----------------------

 scanext Scan-SANE-Extension REQUIRED - 3.18.6 OK -
 hpaio HPLIP-SANE-Backend REQUIRED - 3.18.6 OK 'hpaio found in /etc/sane.d/dll.conf'

-------------------------
| External Dependencies |
-------------------------

 gs GhostScript - PostScript and PDF language interpreter and previewer REQUIRED 7.05 9.18 OK -
 scanimage scanimage - Shell scanning program OPTIONAL 1.0 1.0.25 OK -
 cups CUPS - Common Unix Printing System REQUIRED 1.1 2.1.3 OK 'CUPS Scheduler is running'
 network network -wget OPTIONAL - 1.17.1 OK -
 policykit PolicyKit - Administrative policy framework OPTIONAL - 0.105 OK -
 xsane xsane - Graphical scanner frontend for SANE OPTIONAL 0.9 0.999 OK -
 dbus DBus - Message bus system REQUIRED - 1.10.6 OK -
 avahi-utils avahi-utils OPTIONAL - 0.6.32 OK -

---------------------
| Python Extentions |
---------------------

 hpmudext IO-Extension REQUIRED - 3.18.6 OK -
 cupsext CUPS-Extension REQUIRED - 3.18.6 OK -

------------------------------
| DISCOVERED SCANNER DEVICES |
------------------------------

device `hpaio:/usb/Officejet_7610_series?serial=CN7C94R0DW064N' is a Hewlett-Packard Officejet_7610_series all-in-one

--------------------------
| DISCOVERED USB DEVICES |
--------------------------

  Device URI Model
  -------------------------------- ------------------------
  hp:/usb/Officejet_7610_series?se HP Officejet 7610 series
  rial=CN7C94R0DW064N

---------------------------------
| INSTALLED CUPS PRINTER QUEUES |
---------------------------------

CAMEO-2
-------
Type: Unknown
Device URI: usb://Silhouette/CAMEO%202?serial=217161B

HP-Officejet-7610
-----------------
Type: Unknown
Device URI: usb://HP/Officejet%207610%20series%20FAX?serial=CN7C94R0DW064N&interface=3
PPD: /etc/cups/ppd/HP-Officejet-7610.ppd
PPD Description: HP Officejet 7610 Series, hpcups 3.18.6
Printer status: printer HP-Officejet-7610 disabled since lun. 25 juin 2018 15:26:33 CESTUnplugged or turned off
warning: Printer is not HPLIP installed. Printers must use the hp: or hpfax: CUPS backend for HP-Devices.

Officejet_7610
--------------
Type: Printer
Device URI: hp:/usb/Officejet_7610_series?serial=CN7C94R0DW064N
PPD: /etc/cups/ppd/Officejet_7610.ppd
PPD Description: HP Officejet 7610 Series, hpcups 3.18.6
Printer status: printer Officejet_7610 is idle. enabled since ven. 29 juin 2018 16:01:54 CEST
Communication status: Good

Silhouette-CAMEO-2
------------------
Type: Unknown
Device URI: usb://Silhouette/CAMEO%202?serial=217161B

TuxPlot-manubay
---------------
Type: Unknown
Device URI: filewrite:/home/manubay/hpgl-hot-folder/Tuxplot_job.ps
PPD: /etc/cups/ppd/TuxPlot-manubay.ppd
PPD Description: Generic Color PostScript
Printer status: printer TuxPlot-manubay is idle. enabled since mar. 12 juin 2018 09:56:08 CEST
warning: Printer is not HPLIP installed. Printers must use the hp: or hpfax: CUPS backend for HP-Devices.

--------------
| PERMISSION |
--------------

USB Officejet_7610 Required - - OK Node:'/dev/bus/usb/001/009' Perm:' root lp rw- rw- rw- rw- rw- r--'

-----------
| SUMMARY |
-----------

Missing Required Dependencies
-----------------------------
None

Missing Optional Dependencies
-----------------------------
None

Total Errors: 0
Total Warnings: 2

Done.

Question information

Language:
English Edit question
Status:
Answered
For:
HPLIP Edit question
Assignee:
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Last reply:
Revision history for this message
Manu Bach (manubach) said :
#1

Another thing it works perfectly on windows 7 . But i 'm currently trying to get rid of Win7 .

the Cover page problem seems to be resolved using wifi printer...?

Revision history for this message
srinivas (srinivas5) said :
#2

HI Manu Bach,

Can you please share detailed steps you followed. Also attach necessary screenshots for the errors.
You can use hp-toolbox to print.
In the print settings,
For the Cover page issue,
Goto miscellaneous, Banner pages and see that "no banner page" is selected.
And for the margin issue, see the page size is set as per the pages in the tray.

Thanks,
Srinivas Teja.

Revision history for this message
Manu Bach (manubach) said :
#3

Hi Srinivas Teja,

In first, big thanks for your help.
I finally found the miscellenious thing and succeeded to disable the banner. This is ok.

My margin problem 's still there.

I open my file test in Inkscape, i get this : http://zupimages.net/viewer.php?id=18/27/yqrc.png

i use the inkscape print button , Everything is ready for A4 size : http://zupimages.net/viewer.php?id=18/27/ekun.png

in hp manager : http://zupimages.net/viewer.php?id=18/27/j9al.png

I push the print button, i get this : http://zupimages.net/viewer.php?id=18/27/7fv6.jpg
My bottom page is cut off

I found a trick thanks to your advice:

I save my file as PDF, then print it from hp manager tool box and it goes out perfectly as shown in the preview window.

But this is a little bit tricky and not really an issue for me because i need to print a special paper size that doesn't exist in the tool box predifined sizes. It' s a custom size (250X329mm) i can manage custom size throw inkscape but not from the tool box.

tell me if you need more details ?

Revision history for this message
srinivas (srinivas5) said :
#4

Hi Manu,

For margin problem,
I have tried printing some a4 .svg files using hp-toolbox and do not see any cutoff if I select a4 dimensions under print settings.
hp-toolbox supports sizes standard and custom paper sizes that are specified in the .ppd file. It does not support other sizes.
Inkscape application may also be picking the sizes from the .ppd file.
You can try uninstalling hplip and use inkscape alone for printing custom sizes. See if it prints properly.

Thanks,
Srinivas Teja

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