hplip3.17.7. won't download, so can't use printer

Asked by costelloe

just started using ubuntu, but can't download a driver for my hp envy 4527 printer. have tried twice but the hplip software won't download. Help. Thanks. Gerry

Question information

Language:
English Edit question
Status:
Solved
For:
HPLIP Edit question
Assignee:
No assignee Edit question
Solved by:
Ayushi
Solved:
Last query:
Last reply:
Revision history for this message
Badal (badalkumar) said :
#1

Hi costelloe,

Please use the below mentioned link to download the latest hplip version.

https://developers.hp.com/hp-linux-imaging-and-printing/gethplip
Select your distro and click on download hplip button.

Also,Check the list of supported printers from :
https://developers.hp.com/hp-linux-imaging-and-printing/supported_devices/index

Regards,
Ayushi

Revision history for this message
costelloe (costelloe) said :
#2

*Hi, this version wouldn't download either, it tells me that some
characters are corrupted, but the printer is working from the computer but
won't scan into the computer, but I can work with that. Thanks. Gerry*

On Tue, Jun 19, 2018 at 7:53 AM Badal <email address hidden>
wrote:

> Your question #670259 on HPLIP changed:
> https://answers.launchpad.net/hplip/+question/670259
>
> Status: Open => Answered
>
> Badal proposed the following answer:
> Hi costelloe,
>
> Please use the below mentioned link to download the latest hplip
> version.
>
> https://developers.hp.com/hp-linux-imaging-and-printing/gethplip
> Select your distro and click on download hplip button.
>
>
> Also,Check the list of supported printers from :
>
> https://developers.hp.com/hp-linux-imaging-and-printing/supported_devices/index
>
> Regards,
> Ayushi
>
> --
> If this answers your question, please go to the following page to let us
> know that it is solved:
> https://answers.launchpad.net/hplip/+question/670259/+confirm?answer_id=0
>
> If you still need help, you can reply to this email or go to the
> following page to enter your feedback:
> https://answers.launchpad.net/hplip/+question/670259
>
> You received this question notification because you asked the question.
>

Revision history for this message
Ayushi (ayushi18) said :
#3

Hi Gerry,

Thanks for the update. Do let me know if i can assist you with anything else.

Regards,
Ayushi

Revision history for this message
costelloe (costelloe) said :
#4

Thank you for your help!

On Fri, Jun 22, 2018 at 10:52 AM Ayushi <
<email address hidden>> wrote:

> Your question #670259 on HPLIP changed:
> https://answers.launchpad.net/hplip/+question/670259
>
> Status: Open => Answered
>
> Ayushi proposed the following answer:
> Hi Gerry,
>
> Thanks for the update. Do let me know if i can assist you with anything
> else.
>
> Regards,
> Ayushi
>
> --
> If this answers your question, please go to the following page to let us
> know that it is solved:
> https://answers.launchpad.net/hplip/+question/670259/+confirm?answer_id=2
>
> If you still need help, you can reply to this email or go to the
> following page to enter your feedback:
> https://answers.launchpad.net/hplip/+question/670259
>
> You received this question notification because you asked the question.
>

Revision history for this message
Best Ayushi (ayushi18) said :
#5

Hi Gerry,

Since you have no further queries. Can you please close it?

Regards,
Ayushi

Revision history for this message
costelloe (costelloe) said :
#6

Done.

On Fri, Jun 29, 2018 at 7:53 AM Ayushi <email address hidden>
wrote:

> Your question #670259 on HPLIP changed:
> https://answers.launchpad.net/hplip/+question/670259
>
> Status: Open => Answered
>
> Ayushi proposed the following answer:
> Hi Gerry,
>
> Since you have no further queries. Can you please close it?
>
> Regards,
> Ayushi
>
> --
> If this answers your question, please go to the following page to let us
> know that it is solved:
> https://answers.launchpad.net/hplip/+question/670259/+confirm?answer_id=4
>
> If you still need help, you can reply to this email or go to the
> following page to enter your feedback:
> https://answers.launchpad.net/hplip/+question/670259
>
> You received this question notification because you asked the question.
>

Revision history for this message
costelloe (costelloe) said :
#7

Thank you for your help!

On Fri, Jun 29, 2018 at 7:57 AM costelloe <
<email address hidden>> wrote:

> Your question #670259 on HPLIP changed:
> https://answers.launchpad.net/hplip/+question/670259
>
> Status: Answered => Open
>
> You are still having a problem:
> Done.
>
> On Fri, Jun 29, 2018 at 7:53 AM Ayushi <
> <email address hidden>>
> wrote:
>
> > Your question #670259 on HPLIP changed:
> > https://answers.launchpad.net/hplip/+question/670259
> >
> > Status: Open => Answered
> >
> > Ayushi proposed the following answer:
> > Hi Gerry,
> >
> > Since you have no further queries. Can you please close it?
> >
> > Regards,
> > Ayushi
> >
> > --
> > If this answers your question, please go to the following page to let us
> > know that it is solved:
> >
> https://answers.launchpad.net/hplip/+question/670259/+confirm?answer_id=4
> >
> > If you still need help, you can reply to this email or go to the
> > following page to enter your feedback:
> > https://answers.launchpad.net/hplip/+question/670259
> >
> > You received this question notification because you asked the question.
> >
>
> --
> You received this question notification because you asked the question.
>

Revision history for this message
costelloe (costelloe) said :
#8

the printer is working fine now thanks. Gerry.