ink cartrige is stuck on the right side

Asked by charles curtis

I have gone through the trouble shooting steps several times and does not correct the problem. It made a loud noise at the end of printing the last time my wife made a copy. We were wondering what the noise was and now we know that the cartrige was making that noise when it returned to home position and now I can not get it to move even while pushing on it to the left to dislodge the carriage.

Question information

Language:
English Edit question
Status:
Answered
For:
HPLIP Edit question
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Shivani Mandora (shivani1709) said :
#1

Hi,
Can you contact the product hardware support team for this problem? This forum is for the queries related to the HPLIP software.

Thanks,
Shivani

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