cannot use my scanner HP Laserjet M1212nf MFP
Hi guys, i was setting up my HP Laserjet M1212nf MFP to work with Ubuntu 18.4 LTS,
following the hplip setup guide.
right now the Print function is working flawless but scanning document isn't and fax also does not seems to work.
that's the output of the hp-check command
hp-check[7087]: info: :
hp-check[7087]: info: :[01mHP Linux Imaging and Printing System (ver. 3.18.5)[0m
hp-check[7087]: info: :[01mDependency
hp-check[7087]: info: :
hp-check[7087]: info: :Copyright (c) 2001-15 HP Development Company, LP
hp-check[7087]: info: :This software comes with ABSOLUTELY NO WARRANTY.
hp-check[7087]: info: :This is free software, and you are welcome to distribute it
hp-check[7087]: info: :under certain conditions. See COPYING file for more details.
hp-check[7087]: info: :
hp-check[7087]: info: :[01mNote: hp-check can be run in three modes:[0m
hp-check[7087]: info: :1. Compile-time check mode (-c or --compile): Use this mode before compiling the HPLIP supplied tarball (.tar.gz or .run) to determine if the proper dependencies are installed to successfully compile
hp-check[7087]: info: :HPLIP.
hp-check[7087]: info: :2. Run-time check mode (-r or --run): Use this mode to determine if a distro supplied package (.deb, .rpm, etc) or an already built HPLIP supplied tarball has the proper dependencies installed to
hp-check[7087]: info: :successfully run.
hp-check[7087]: info: :3. Both compile- and run-time check mode (-b or --both) (Default): This mode will check both of the above cases (both compile- and run-time dependencies).
hp-check[7087]: info: :
hp-check[7087]: info: :Check types:
hp-check[7087]: info: :a. EXTERNALDEP - External Dependencies
hp-check[7087]: info: :b. GENERALDEP - General Dependencies (required both at compile and run time)
hp-check[7087]: info: :c. COMPILEDEP - Compile time Dependencies
hp-check[7087]: info: :d. [All are run-time checks]
hp-check[7087]: info: :PYEXT SCANCONF QUEUES PERMISSION
hp-check[7087]: info: :
hp-check[7087]: info: :Status Types:
hp-check[7087]: info: : OK
hp-check[7087]: info: : MISSING - Missing Dependency or Permission or Plug-in
hp-check[7087]: info: : INCOMPAT - Incompatible dependency-version or Plugin-version
hp-check[7087]: info: :
hp-check[7087]: info: :
hp-check[7087]: info: :---------------
hp-check[7087]: info: :| SYSTEM INFO |
hp-check[7087]: info: :---------------
hp-check[7087]: info: :
hp-check[7087]: info: : Kernel: 4.15.0-20-generic #21-Ubuntu SMP Tue Apr 24 06:16:15 UTC 2018 GNU/Linux
Host: yair-HP-
Proc: 4.15.0-20-generic #21-Ubuntu SMP Tue Apr 24 06:16:15 UTC 2018 GNU/Linux
Distribution: 12 18.04
hp-check[7087]: info: : Bitness: 64 bit
hp-check[7087]: info: :
hp-check[7087]: info: :------
hp-check[7087]: info: :| HPLIP CONFIGURATION |
hp-check[7087]: info: :------
hp-check[7087]: info: :
hp-check[7087]: info: :HPLIP-Version: HPLIP 3.18.5
hp-check[7087]: info: :HPLIP-Home: /usr/share/hplip
hp-check[7087]: info: :HPLIP-
hp-check[7087]: info: :
hp-check[7087]: info: :[01mCurrent contents of '/etc/hp/
hp-check[7087]: info: :# hplip.conf. Generated from hplip.conf.in by configure.
[hplip]
version=3.18.5
[dirs]
home=/usr/
run=/var/run
ppd=/usr/
ppdbase=
doc=/usr/
html=/usr/
icon=/usr/
cupsbackend=
cupsfilter=
drv=/usr/
bin=/usr/bin
apparmor=
# Following values are determined at configure time and cannot be changed.
[configure]
network-build=yes
libusb01-build=no
pp-build=no
gui-build=yes
scanner-build=yes
fax-build=yes
dbus-build=yes
cups11-build=no
doc-build=yes
shadow-build=no
hpijs-install=no
foomatic-
foomatic-
foomatic-
hpcups-install=yes
cups-drv-
cups-ppd-install=no
internal-tag=3.18.5
restricted-build=no
ui-toolkit=qt4
qt3=no
qt4=yes
qt5=no
policy-kit=no
lite-build=no
udev_sysfs_rules=no
hpcups-
hpijs-only-build=no
apparmor_build=yes
class-driver=no
hp-check[7087]: info: :
hp-check[7087]: info: :[01mCurrent contents of '/var/lib/
hp-check[7087]: info: :[plugin]
installed = 1
eula = 1
version = 3.18.5
hp-check[7087]: info: :
hp-check[7087]: info: :[01mCurrent contents of '~/.hplip/
hp-check[7087]: info: :[upgrade]
notify_upgrade = true
last_upgraded_time = 1528659525
pending_
[settings]
systray_visible = 0
systray_messages = 0
[last_used]
device_uri = hpaio:/
printer_name =
working_dir = .
[commands]
scan = /usr/bin/xsane -V %SANE_URI%
[refresh]
rate = 30
enable = false
type = 1
[polling]
enable = false
interval = 5
device_list =
[fax]
voice_phone =
email_address =
[installation]
date_time = 06/11/18 00:53:20
version = 3.18.5
hp-check[7087]: info: : <Package-name> <Package-Desc> <Required/Optional> <Min-Version> <Installed-Version> <Status> <Comment>
hp-check[7087]: info: :
hp-check[7087]: info: :------
hp-check[7087]: info: :| External Dependencies |
hp-check[7087]: info: :------
hp-check[7087]: info: :
hp-check[7087]: info: : cups CUPS - Common Unix Printing System REQUIRED 1.1 2.2.7 OK 'CUPS Scheduler is running'
hp-check[7087]: info: : gs GhostScript - PostScript and PDF language interpreter and previewer REQUIRED 7.05 9.22 OK -
hp-check[7087]: info: : xsane xsane - Graphical scanner frontend for SANE OPTIONAL 0.9 0.999 OK -
hp-check[7087]: info: : scanimage scanimage - Shell scanning program OPTIONAL 1.0 1.0.27 OK -
hp-check[7087]: info: : dbus DBus - Message bus system REQUIRED - 1.12.2 OK -
hp-check[7087]: info: : policykit PolicyKit - Administrative policy framework OPTIONAL - 0.105 OK -
hp-check[7087]: info: : network network -wget OPTIONAL - 1.19.4 OK -
hp-check[7087]: info: : avahi-utils avahi-utils OPTIONAL - 0.7 OK -
hp-check[7087]: info: :
hp-check[7087]: info: :------
hp-check[7087]: info: :| General Dependencies |
hp-check[7087]: info: :------
hp-check[7087]: info: :
hp-check[7087]: info: : libjpeg libjpeg - JPEG library REQUIRED - - OK -
hp-check[7087]: info: : cups-devel CUPS devel- Common Unix Printing System development files REQUIRED - 2.2.7 OK -
hp-check[7087]: info: : cups-image CUPS image - CUPS image development files REQUIRED - 2.2.7 OK -
hp-check[7087]: info: : libpthread libpthread - POSIX threads library REQUIRED - b'2.27' OK -
hp-check[7087]: info: : libusb libusb - USB library REQUIRED - 1.0 OK -
hp-check[7087]: info: : sane SANE - Scanning library REQUIRED - - OK -
hp-check[7087]: info: : sane-devel SANE - Scanning library development files REQUIRED - - OK -
hp-check[7087]: info: : libnetsnmp-devel libnetsnmp-devel - SNMP networking library development files REQUIRED 5.0.9 5.7.3 OK -
hp-check[7087]: info: : libcrypto libcrypto - OpenSSL cryptographic library REQUIRED - 1.1.0 OK -
hp-check[7087]: info: : python3X Python 2.2 or greater - Python programming language REQUIRED 2.2 3.6.5 OK -
hp-check[7087]: info: : python3-notify2 Python libnotify - Python bindings for the libnotify Desktop notifications OPTIONAL - - OK -
hp-check[7087]: info: : python3-pyqt4-dbus PyQt 4 DBus - DBus Support for PyQt4 OPTIONAL 4.0 4.12.1 OK -
hp-check[7087]: info: : python3-pyqt4 PyQt 4- Qt interface for Python (for Qt version 4.x) REQUIRED 4.0 4.12.1 OK -
hp-check[7087]: info: : python3-dbus Python DBus - Python bindings for DBus REQUIRED 0.80.0 1.2.6 OK -
hp-check[7087]: info: : python3-xml Python XML libraries REQUIRED - 2.2.5 OK -
hp-check[7087]: info: : python3-devel Python devel - Python development files REQUIRED 2.2 3.6.5 OK -
hp-check[7087]: info: : python3-pil PIL - Python Imaging Library (required for commandline scanning with hp-scan) OPTIONAL - 1.1.7 OK -
hp-check[7087]: info: : python3-reportlab Reportlab - PDF library for Python OPTIONAL 2.0 3.4.0 OK -
hp-check[7087]: info: :
hp-check[7087]: info: :--------------
hp-check[7087]: info: :| COMPILEDEP |
hp-check[7087]: info: :--------------
hp-check[7087]: info: :
hp-check[7087]: info: : libtool libtool - Library building support services REQUIRED - 2.4.6 OK -
hp-check[7087]: info: : gcc gcc - GNU Project C and C++ Compiler REQUIRED - 7.3.0 OK -
hp-check[7087]: info: : make make - GNU make utility to maintain groups of programs REQUIRED 3.0 4.1 OK -
hp-check[7087]: info: :
hp-check[7087]: info: :------
hp-check[7087]: info: :| Python Extentions |
hp-check[7087]: info: :------
hp-check[7087]: info: :
hp-check[7087]: info: : cupsext CUPS-Extension REQUIRED - 3.18.5 OK -
hp-check[7087]: info: : hpmudext IO-Extension REQUIRED - 3.18.5 OK -
hp-check[7087]: info: :
hp-check[7087]: info: :------
hp-check[7087]: info: :| Scan Configuration |
hp-check[7087]: info: :------
hp-check[7087]: info: :
hp-check[7087]: info: : hpaio HPLIP-SANE-Backend REQUIRED - 3.18.5 OK 'hpaio found in /etc/sane.
hp-check[7087]: info: : scanext Scan-SANE-Extension REQUIRED - 3.18.5 OK -
hp-check[7087]: info: :
hp-check[7087]: info: :------
hp-check[7087]: info: :| DISCOVERED SCANNER DEVICES |
hp-check[7087]: info: :------
hp-check[7087]: info: :
hp-check[7087]: info: :device `hpaio:
hp-check[7087]: info: :
hp-check[7087]: info: :------
hp-check[7087]: info: :| DISCOVERED USB DEVICES |
hp-check[7087]: info: :------
hp-check[7087]: info: :
hp-check[7087]: info: : Device URI Model
hp-check[7087]: info: : -------
hp-check[7087]: info: : hp:/usb/
hp-check[7087]: info: :
hp-check[7087]: info: :------
hp-check[7087]: info: :| INSTALLED CUPS PRINTER QUEUES |
hp-check[7087]: info: :------
hp-check[7087]: info: :
hp-check[7087]: info: :
hp-check[7087]: info: :[01mHP_
hp-check[7087]: info: :[01m--
hp-check[7087]: info: :Type: Printer
hp-check[7087]: info: :Device URI: hp:/usb/
hp-check[7087]: info: :PPD: /etc/cups/
warning: Failed to read /etc/cups/
hp-check[7087]: info: :PPD Description:
hp-check[7087]: info: :Printer status: printer HP_LaserJet_
hp-check[7087]: info: :Required plug-in status: Installed
hp-check[7087]: info: :Communication status: Good
hp-check[7087]: info: :
hp-check[7087]: info: :
hp-check[7087]: info: :--------------
hp-check[7087]: info: :| PERMISSION |
hp-check[7087]: info: :--------------
hp-check[7087]: info: :
hp-check[7087]: info: :USB HP_LaserJet_
hp-check[7087]: info: :[32;01mNo errors or warnings.[0m
hp-check[7087]: info: :
hp-check[7087]: info: :Done.
my system is running with hebrew display language, that's why the log is a bit broken...
anyways, i've tried putting my user inside lp group, no changes,
tried sudo chmod 666 /etc/cups/
still no change.
Thank you guys for your time investment!
will keep the post updated with future changes.
Question information
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- English Edit question
- Status:
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- HPLIP Edit question
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