updated linux kernel then lost working wireless printer

Asked by ejtuxj6480

I have an opensuse 11.0 linux platform (printer was working fine before updating) and updated the linux kernel to (Linux i686) and lost the printer connection, printer is the All-in-one hpj6480, then updated to hplip 3.9.2 from 2.8.10

using auto-install in terminal, installed latest driver hplip 3.9.2, (Auto-Installer started and found a previous version and I thought it unloaded it) then checking installed software packages displays old version hplip 2.8.4, printer currently works as a direct USB connect but not wireless

 other than the obvious question how to fix this problem ... what is the basic logic map for installing the printer ( ie ... direct USB connect--wired network--wireless ) or install completely as wireless? ... Should I completely uninstall the printer and drivers from the system then re-install as a fresh system ... And are there associated lib files that would need to removed from the old 2.8.4 and 2.8.10 driver?


output from "hp-check -t"

eric@linux-ulta:~/Desktop> cd hpj6480
eric@linux-ulta:~/Desktop/hpj6480> hp-check -t
error: HPMUDEXT could not be loaded. Please check HPLIP installation.


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Solved by:
Aaron Albright
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Aaron Albright (albrigha-deactivatedaccount) said :

Lets try to reinstall HPLIP.

Follow this guide for uninstalling HPLIP:


then re-install HPLIP.

Any better?



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ejtuxj6480 (tuxholio) said :

Aaron ... thank you for the help ... knowing where to find the right commands and information ... what it came down to was turning off the firewall for the installation .... then the install went fine ... I guess the key flag that I noticed was that the auto-installer could not install missing optional software (reportlab) due to "no active internet connection" ... Is there any way to check for more missing software either optional or required?

Thanks again

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Best Aaron Albright (albrigha-deactivatedaccount) said :

Reportlab isn't required for HPLIP to work. If you don't need to make cover letters you should be good to go.


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ejtuxj6480 (tuxholio) said :

Thanks Aaron Albright, that solved my question.