HPLIP

Trouble Configuring HPLIP-3.9.2

Asked by R. Bishop

System: Mint 17.3

I'm trying to use HPLIP for an HP Color LaserJet cp 1215 printer. I had an earlier version of HPLIP installed (3.15.?) but it became unserviceable, and now I see I need the 3.9.2 "plug-in," but every attempt I make to configure it fails. I've tried automatic and manual installation, and I keep running into dead ends. When I go to the Linux 17.3 "Printers" icon, Printers sees the printer just fine, as it is, and apparently still remembers the (3.15.?) version I had installed, but, rather than Idle (as I used to get for State of the printer (and another tab tells me it is accepting jobs, which it isn't), I get for "Printer State" the following: "Stopped - Backend /usr/lib/cups/backend/hp does not exist!".

I've gone in about as many circles as I care to go, and b4 you ask me why I haven't upgraded to 18, the answer is simple. It uses a language I don't know, and a language I don't care to learn. Gedit, and I don't know how damn many other commands are all different from the ones I've learned for Rosa. The entire set-up is wired. The printer plugs in to a USB port on the front of my computers, all 6 of them, and I'd like to keep it that way. I have already tried running the "configure" command already present in the 3.9.2 files, but that hasn't helped.

I have tried the " ./configure --with-hpppddir=/usr/share/ppd/HP --libdir=/usr/lib64 --prefix=/usr --enable-udev-acl-rules --enable-qt4 --disable-libusb01_build --enable-doc-build --disable-cups-ppd-install --disable-foomatic-drv-install --disable-foomatic-ppd-install --disable-hpijs-install --disable-udev_sysfs_rules --disable-policykit --enable-cups-drv-install --enable-hpcups-install --enable-network-build --enable-dbus-build --enable-scan-build --enable-fax-build "

command for 64bit versions of Linux 10 and above, and I get: bash: ./configure: No such file or directory. I get that. "configure is NOT a directory under 3.9.2

I've downloaded the 3.9.2tar.gz file to my desktop and home, and unraveled it those places to no good effect. I tried looking at some examples about some distribution of HPLIP for something requiring foomatic, or whatever that was, but it's not the right HPLIP for me. I'm missing a step somewhere; but I can't find where. Can somebody please help.

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Sujay Ballal (sujayballal) said : 		#1

Hi,

Linuxmint 17.3 support is not enabled in the HPLIP version 3.9.2. Please try installing HPLIP versions >= 3.16.2 where the linuxmint 17.3 support has been enabled. It is recommended to use the latest version of HPLIP driver version. The latest driver version can be downloaded from the link – https://developers.hp.com/hp-linux-imaging-and-printing/gethplip
Let me know if you are facing any issues.

Thanks,
Sujay

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R. Bishop (abbagabbitz) said : 		#2

Ah, I'm glad to see an answer here. Actually, I was attempting to use the newest version of HPLIP, but I couldn't install that, which was what led me to search for something that can be used with my HP Color Laserjet CP1215 printer. the 3.9.2 plug-in was the ONLY one I found that listed my printer. I had been using a version of 3.15.?, which for some reason became corrupt and failed.

It will be a while (since I DO have other computers I can use that still DO work with that, or with some other earlier HPLIP version installed in them), but I learned shortly after posting the question that a dear friend had died, so there are other things taking priority at the moment. But I do appreciate you getting back to me. I had that printer all set up to be the one for everything, then after I downloaded tons of new python files, and other things, my root folder became full, and I couldn't boot it at all. Mangaged to salvage some data, but only real choice was to wipe it and install 17.3 again, with a MUCH LARGER root partition.

Anyway, I do appreciate it and will get back to you once I get something to work again. Thanks again.

Bob

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R. Bishop (abbagabbitz) said : 		#3

Well, seems after all the latest updates on my other computers, NONE of them will work with the previous version of HPLIP. Said goodbye to my friend yesterday, so am back to see if I can get this printer to work again with my Mint 17.3 beasts.

I have reinstalled the latest version (3.18.2), which does not detect my printer (Laserjet cp1215); however, this page:

https://developers.hp.com/hp-linux-imaging-and-printing/supported_devices/index

says I need the 3.9.2 plug-in, that it seems to me must be "plugged-in" at some point during the installation process of the installation of 3.18.2 overall manager. That page is massive, with the line in question best found by using Edit, find "sp1215." I say "appears" because I've struggled with getting this laserjet to work b4; but it has been so long since then (maybe 3 years) that my recollection of that entire experience has faded. It does seem odd that the page shown above lists the plug-in as the necessary one, yet you tell me the software enabling the cp1215 isn't in the recommended plug-in. Or is it,perhaps, that there is an actual HPLIP overall manager that also has this 3.9.2 designation and a 3.9.2 plug-in with that same designation?

I'll do whatever it takes to get this thing to work--maybe a manual installation? I'm a very curious person. It won't matter to the functioning of the printer, but now I do want to know why there is this apparent contradiction regarding the 3.9.2 manager/plug-in thing. Thanks.

R. Bishop

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R. Bishop (abbagabbitz) said : 		#4

Oh, hell. the correct thing to search for with Edit is NOT Sp1215, but Cp1215, of course.

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Launchpad Janitor (janitor) said : 		#5

This question was expired because it remained in the 'Open' state without activity for the last 15 days.

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R. Bishop (abbagabbitz) said : 		#6

I gave up on saving the old printer.  With time put in, I was falling
under $5 an hour as opposed to just getting a new HP printer which
worked in about 15 minutes of installation time. Thanks anyway for your
efforts.

On 04/21/2018 03:57 PM, R. Bishop wrote:
> Your question #667715 on HPLIP changed:
> https://answers.launchpad.net/hplip/+question/667715
>
> Status: Answered => Open
>
> You are still having a problem:
> Well, seems after all the latest updates on my other computers, NONE of
> them will work with the previous version of HPLIP. Said goodbye to my
> friend yesterday, so am back to see if I can get this printer to work
> again with my Mint 17.3 beasts.
>
> I have reinstalled the latest version (3.18.2), which does not detect my
> printer (Laserjet cp1215); however, this page:
>
> https://developers.hp.com/hp-linux-imaging-and-
> printing/supported_devices/index
>
> says I need the 3.9.2 plug-in, that it seems to me must be "plugged-in"
> at some point during the installation process of the installation of
> 3.18.2 overall manager. That page is massive, with the line in question
> best found by using Edit, find "sp1215." I say "appears" because I've
> struggled with getting this laserjet to work b4; but it has been so long
> since then (maybe 3 years) that my recollection of that entire
> experience has faded. It does seem odd that the page shown above lists
> the plug-in as the necessary one, yet you tell me the software enabling
> the cp1215 isn't in the recommended plug-in. Or is it,perhaps, that
> there is an actual HPLIP overall manager that also has this 3.9.2
> designation and a 3.9.2 plug-in with that same designation?
>
> I'll do whatever it takes to get this thing to work--maybe a manual
> installation? I'm a very curious person. It won't matter to the
> functioning of the printer, but now I do want to know why there is this
> apparent contradiction regarding the 3.9.2 manager/plug-in thing.
> Thanks.
>
> R. Bishop
>

Revision history for this message
Launchpad Janitor (janitor) said : 		#7

This question was expired because it remained in the 'Open' state without activity for the last 15 days.