HPLIP

HP LaserJet 100 Color MFP M175 not working

Asked by Jeremy

Hi,

I need to use the printer HP LaserJet 100 Color MFP M175. The HPLIP 3.15.6 and HP plugins are installed. According to HPLIP support devices (https://developers.hp.com/hp-linux-imaging-and-printing/supported_devices/index), this printer should be supported in min version 3.11.7. But I couldn't find the directly match ppd, the CUPS web interface recommends ppd "HP 910" instead. Whenever I use this ppd and trigger a test print request, the paper is out but the context is garbled.

My question is why I cannot find the desired ppd even when it's in the support list. What can I do to fix this problem.

Thank you.

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Nishitha Antony (ni301701) said : 		#1

Hi Jeremy,

The printer should find the desired PPD at the time of installation. We will fix this problem in the next available release.

Thanks,
Nishitha

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