HPLIP

HP Laserjet 1020 device communication error ubuntu 14.04

Asked by Krishnamurthy

HP Laser Jet 1020 is not printing but the device is recognized
Unable to open device hp:/usb/HP_LaserJet_1020?serial=S4075LY.

How do I correct the above problem

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Nishitha Antony (ni301701) said : 		#1

Hi Krishnamurthy,

Can you try removing and plugin the USB cable in different port and check for the print? If you still face the same issue, can you attach the hp-check -t log for our analysis?

Hope you are using the latest version of hplip. The latest hplip version can be downloaded from https://developers.hp.com/hp-linux-imaging-and-printing/gethplip

Thanks,
Nishitha

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