Unsupported model: HP_ColorLaserJet_MFP_M281fdw

Asked by Winfired Böhm

1. reporting a bug does not work! Timeout error! that's why I report here.

2. hp-setup -i runs with error: " error: No device selected/specified or that supports this functionality." Please provide a fix.

wb@mega:~$ hp-check
Saving output in log file: /home/wb/hp-check.log

HP Linux Imaging and Printing System (ver. 3.17.11)
Dependency/Version Check Utility ver. 15.1

Copyright (c) 2001-15 HP Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.

Note: hp-check can be run in three modes:
1. Compile-time check mode (-c or --compile): Use this mode before compiling the
HPLIP supplied tarball (.tar.gz or .run) to determine if the proper dependencies
are installed to successfully compile HPLIP.
2. Run-time check mode (-r or --run): Use this mode to determine if a distro
supplied package (.deb, .rpm, etc) or an already built HPLIP supplied tarball
has the proper dependencies installed to successfully run.
3. Both compile- and run-time check mode (-b or --both) (Default): This mode
will check both of the above cases (both compile- and run-time dependencies).

Check types:
a. EXTERNALDEP - External Dependencies
b. GENERALDEP - General Dependencies (required both at compile and run time)
c. COMPILEDEP - Compile time Dependencies
d. [All are run-time checks]
PYEXT SCANCONF QUEUES PERMISSION

Status Types:
    OK
    MISSING - Missing Dependency or Permission or Plug-in
    INCOMPAT - Incompatible dependency-version or Plugin-version

|/usr/lib/python2.7/dist-packages/gtk-2.0/gtk/__init__.py:54: Warning: cannot register existing type 'DConfSettingsBackend'
  _gtk.init_check()
/usr/lib/python2.7/dist-packages/gtk-2.0/gtk/__init__.py:54: Warning: g_once_init_leave: assertion 'result != 0' failed
  _gtk.init_check()

(hp-check:10880): GLib-GIO-WARNING **: Tried to register an extension of the type (null) to extension point gsettings-backend. Expected type is GObject.
/
(xsane:10913): GLib-GObject-WARNING **: cannot register existing type 'DConfSettingsBackend'

(xsane:10913): GLib-CRITICAL **: g_once_init_leave: assertion 'result != 0' failed

(xsane:10913): GLib-GIO-WARNING **: Tried to register an extension of the type (null) to extension point gsettings-backend. Expected type is GObject.

---------------
| SYSTEM INFO |
---------------

 Kernel: 4.4.0-104-generic #127~14.04.1-Ubuntu SMP Mon Dec 11 12:44:15 UTC 2017 GNU/Linux
 Host: mega
 Proc: 4.4.0-104-generic #127~14.04.1-Ubuntu SMP Mon Dec 11 12:44:15 UTC 2017 GNU/Linux
 Distribution: 12 14.04
 Bitness: 64 bit

-----------------------
| HPLIP CONFIGURATION |
-----------------------

HPLIP-Version: HPLIP 3.17.11
HPLIP-Home: /usr/share/hplip
HPLIP-Installation: Auto installation is supported for ubuntu distro 14.04 version

Current contents of '/etc/hp/hplip.conf' file:
# hplip.conf. Generated from hplip.conf.in by configure.

[hplip]
version=3.17.11

[dirs]
home=/usr/share/hplip
run=/var/run
ppd=/usr/share/ppd/HP
ppdbase=/usr/share/ppd
doc=/usr/share/doc/hplip-3.17.11
html=/usr/share/doc/hplip-3.17.11
icon=/usr/share/applications
cupsbackend=/usr/lib/cups/backend
cupsfilter=/usr/lib/cups/filter
drv=/usr/share/cups/drv/hp
bin=/usr/bin
apparmor=/etc/apparmor.d
# Following values are determined at configure time and cannot be changed.
[configure]
network-build=yes
libusb01-build=no
pp-build=no
gui-build=yes
scanner-build=yes
fax-build=yes
dbus-build=yes
cups11-build=no
doc-build=yes
shadow-build=no
hpijs-install=no
foomatic-drv-install=no
foomatic-ppd-install=no
foomatic-rip-hplip-install=no
hpcups-install=yes
cups-drv-install=yes
cups-ppd-install=no
internal-tag=3.17.11
restricted-build=no
ui-toolkit=qt4
qt3=no
qt4=yes
qt5=no
policy-kit=no
lite-build=no
udev_sysfs_rules=no
hpcups-only-build=no
hpijs-only-build=no
apparmor_build=yes
class-driver=no

Current contents of '/var/lib/hp/hplip.state' file:
Plugins are not installed. Could not access file: No such file or directory

Current contents of '~/.hplip/hplip.conf' file:
[installation]
date_time = 05.01.2018 19:15:21
version = 3.17.11

[upgrade]
latest_available_version = 3.17.10

 <Package-name> <Package-Desc> <Required/Optional> <Min-Version> <Installed-Version> <Status> <Comment>

--------------
| COMPILEDEP |
--------------

 gcc gcc - GNU Project C and C++ Compiler REQUIRED - 4.8.4 OK -
 make make - GNU make utility to maintain groups of programs REQUIRED 3.0 3.81 OK -
 libtool libtool - Library building support services REQUIRED - 2.4.2 OK -

------------------------
| General Dependencies |
------------------------

 libcrypto libcrypto - OpenSSL cryptographic library REQUIRED - 1.0.1 OK -
 python-xml Python XML libraries REQUIRED - 2.1.0 OK -
 libnetsnmp-devel libnetsnmp-devel - SNMP networking library development files REQUIRED 5.0.9 5.7.2 OK -
 sane-devel SANE - Scanning library development files REQUIRED - 1.0.23 OK -
 pil PIL - Python Imaging Library (required for commandline scanning with hp-scan) OPTIONAL - 1.1.7 OK -
 pyqt4-dbus PyQt 4 DBus - DBus Support for PyQt4 REQUIRED 4.0 4.10.4 OK -
 libpthread libpthread - POSIX threads library REQUIRED - 2.19 OK -
 python-devel Python devel - Python development files REQUIRED 2.2 2.7.6 OK -
 cups-devel CUPS devel- Common Unix Printing System development files REQUIRED - 1.7.2 OK -
 python-dbus Python DBus - Python bindings for DBus REQUIRED 0.80.0 1.2.0 OK -
 cups-ddk CUPS DDK - CUPS driver development kit OPTIONAL - - OK -
 reportlab Reportlab - PDF library for Python OPTIONAL 2.0 3.0 OK -
 pyqt4 PyQt 4- Qt interface for Python (for Qt version 4.x) REQUIRED 4.0 4.10.4 OK -
 libusb libusb - USB library REQUIRED - 1.0 OK -
 cups-image CUPS image - CUPS image development files REQUIRED - 1.7.2 OK -
 python2X Python 2.2 or greater - Python programming language REQUIRED 2.2 2.7.6 OK -
 python-notify Python libnotify - Python bindings for the libnotify Desktop notifications OPTIONAL - - OK -
 libjpeg libjpeg - JPEG library REQUIRED - - OK -
 sane SANE - Scanning library REQUIRED - 1.0.23 OK -

----------------------
| Scan Configuration |
----------------------

 scanext Scan-SANE-Extension REQUIRED - 3.17.11 OK -
 hpaio HPLIP-SANE-Backend REQUIRED - 3.17.11 OK 'hpaio found in /etc/sane.d/dll.conf'

-------------------------
| External Dependencies |
-------------------------

 gs GhostScript - PostScript and PDF language interpreter and previewer REQUIRED 7.05 9.10 OK -
 scanimage scanimage - Shell scanning program OPTIONAL 1.0 1.0.23 OK -
 cups CUPS - Common Unix Printing System REQUIRED 1.1 1.7.2 OK 'CUPS Scheduler is running'
 network network -wget OPTIONAL - 1.15 OK -
 policykit PolicyKit - Administrative policy framework OPTIONAL - 0.105 OK -

(xsane:11040): GLib-GObject-WARNING **: cannot register existing type 'DConfSettingsBackend'

(xsane:11040): GLib-CRITICAL **: g_once_init_leave: assertion 'result != 0' failed

(xsane:11040): GLib-GIO-WARNING **: Tried to register an extension of the type (null) to extension point gsettings-backend. Expected type is GObject.

(xsane:11043): GLib-GObject-WARNING **: cannot register existing type 'DConfSettingsBackend'

(xsane:11043): GLib-CRITICAL **: g_once_init_leave: assertion 'result != 0' failed

(xsane:11043): GLib-GIO-WARNING **: Tried to register an extension of the type (null) to extension point gsettings-backend. Expected type is GObject.
 xsane xsane - Graphical scanner frontend for SANE OPTIONAL 0.9 0.998 OK -
 dbus DBus - Message bus system REQUIRED - 1.6.18 OK -
 avahi-utils avahi-utils OPTIONAL - 0.6.31 OK -

---------------------
| Python Extentions |
---------------------

 hpmudext IO-Extension REQUIRED - 3.17.11 OK -
 cupsext CUPS-Extension REQUIRED - 3.17.11 OK -

------------------------------
| DISCOVERED SCANNER DEVICES |
------------------------------

No Scanner found.

--------------------------
| DISCOVERED USB DEVICES |
--------------------------

No devices found.

---------------------------------
| INSTALLED CUPS PRINTER QUEUES |
---------------------------------

Lexmark-International-Lexmark-E460dnCMD:PS,URF,JPEG
---------------------------------------------------
Type: Unknown
Device URI: dnssd://Lexmark%20E460dn%20(2)._ipp._tcp.local/
PPD: /etc/cups/ppd/Lexmark-International-Lexmark-E460dnCMD:PS,URF,JPEG.ppd
PPD Description: Lexmark E460dn
Printer status: /usr/bin/lpstat: Unbekanntes Druckziel "Lexmark-International-Lexmark-E460dnCMD:PS".
warning: Printer is not HPLIP installed. Printers must use the hp: or hpfax: CUPS backend for HP-Devices.

--------------
| PERMISSION |
--------------

error: Unsupported model: HP_ColorLaserJet_MFP_M278-M281

-----------
| SUMMARY |
-----------

Missing Required Dependencies
-----------------------------
None

Missing Optional Dependencies
-----------------------------
None

Total Errors: 0
Total Warnings: 1

Done.
wb@mega:~$

Question information

Language:
English Edit question
Status:
Expired
For:
HPLIP Edit question
Assignee:
No assignee Edit question
Last query:
Last reply:
Revision history for this message
Shivani Mandora (shivani1709) said :
#1

Hi,

HP Color Laserjet MFP 281fdw support is not yet added in the HPLIP driver and hence you are seeing this behavior.

Thanks,
Shivani Mandora

Revision history for this message
Winfired Böhm (gofarwithubuntu) said :
#2

Dear Sir,

With all respect - your answer is just my request as also stated in
subject line.

Can you please state by when HPLIP will be updated respectively or
provide a workaround?

Regards

Winfried Böhm

On 08.01.2018 13:47, Shivani Mandora wrote:
> Your question #662605 on HPLIP changed:
> https://answers.launchpad.net/hplip/+question/662605
>
> Status: Open => Answered
>
> Shivani Mandora proposed the following answer:
> Hi,
>
> HP Color Laserjet MFP 281fdw support is not yet added in the HPLIP
> driver and hence you are seeing this behavior.
>
> Thanks,
> Shivani Mandora
>

--
Winfried Böhm
Tel.: +49 (0)6656 6360
Mob.: +49 (0)170 7729112
e-mail: <email address hidden>

Revision history for this message
Shivani Mandora (shivani1709) said :
#3

Hi,
We have sent this request to HPLIP program team at HP. We will keep you updated on the plan for supporting this printer model in the future HPLIP driver release.

Thanks,
Shivani

Revision history for this message
Winfired Böhm (gofarwithubuntu) said :
#4

Hi,
I have not yet received an update on the plan as of when the HP Color Laserjet MFP 281fdw will be supported?!
Can you tell me?

Thanks
Winfried

Revision history for this message
Launchpad Janitor (janitor) said :
#5

This question was expired because it remained in the 'Open' state without activity for the last 15 days.

Revision history for this message
Winfired Böhm (gofarwithubuntu) said :
#6

Hi,

With all respect #3 outlines as your last meassage .." We will keep you
updated on the plan for supporting this printer model in the future
HPLIP driver release."

I am still waiting for an answer. Please be so kind and stick to your
commitments.

Thanks

Winfried

Hi,
We have sent this request to HPLIP program team at HP. We will keep you
updated on the plan for supporting this printer model in the future
HPLIP driver release.

Thanks,
Shivani

On 03.02.2018 09:43, Launchpad Janitor wrote:
> Your question #662605 on HPLIP changed:
> https://answers.launchpad.net/hplip/+question/662605
>
> Status: Open => Expired
>
> Launchpad Janitor expired the question:
> This question was expired because it remained in the 'Open' state
> without activity for the last 15 days.
>

--
Winfried Böhm
Tel.: +49 (0)6656 6360
Mob.: +49 (0)170 7729112
e-mail: <email address hidden>

Revision history for this message
Launchpad Janitor (janitor) said :
#7

This question was expired because it remained in the 'Open' state without activity for the last 15 days.

Revision history for this message
Winfired Böhm (gofarwithubuntu) said :
#8

 Dear all,

Pleas keep it open and fix the problem and provide a patch.

Winfried Böhm

Gesendet mit Mobile Device

-----Original-Nachricht-----
Von: Launchpad Janitor <<email address hidden>
<mailto:<email address hidden>> >
Betreff: Re: [Question #662605]: Unsupported model:
HP_ColorLaserJet_MFP_M281fdw
Datum: 21.02.2018, 09:33 Uhr
An: <email address hidden> <mailto:<email address hidden>>

Your question #662605 on HPLIP changed:
https://answers.launchpad.net/hplip/+question/662605

Status: Open => Expired

Launchpad Janitor expired the question:
This question was expired because it remained in the 'Open' state
without activity for the last 15 days.

--
If you're still having this problem, you can reopen your question either
by replying to this email or by going to the following page and
entering more information about your problem:
https://answers.launchpad.net/hplip/+question/662605

You received this question notification because you asked the question.

Revision history for this message
Launchpad Janitor (janitor) said :
#9

This question was expired because it remained in the 'Open' state without activity for the last 15 days.

Revision history for this message
Winfired Böhm (gofarwithubuntu) said :
#10

 Dear all,

Please keep this open.

Winfried Böhm

Gesendet mit Mobile Device

-----Original-Nachricht-----
Von: Launchpad Janitor <<email address hidden>
<mailto:<email address hidden>> >
Betreff: Re: [Question #662605]: Unsupported model:
HP_ColorLaserJet_MFP_M281fdw
Datum: 09.03.2018, 09:32 Uhr
An: <email address hidden> <mailto:<email address hidden>>

Your question #662605 on HPLIP changed:
https://answers.launchpad.net/hplip/+question/662605

Status: Open => Expired

Launchpad Janitor expired the question:
This question was expired because it remained in the 'Open' state
without activity for the last 15 days.

--
If you're still having this problem, you can reopen your question either
by replying to this email or by going to the following page and
entering more information about your problem:
https://answers.launchpad.net/hplip/+question/662605

You received this question notification because you asked the question.

Revision history for this message
Launchpad Janitor (janitor) said :
#11

This question was expired because it remained in the 'Open' state without activity for the last 15 days.