Is Color LaserJet Pro MFP M281fdw not yet supported?

Asked by Ingo Kappler

Hello,

seems like Color LaserJet Pro MFP M281fdw is not yet supported by HPLIP. Are you planning to support this printer?

$ lsb_release -a
No LSB modules are available.
Distributor ID: Debian
Description: Debian GNU/Linux 9.3 (stretch)
Release: 9.3
Codename: stretch

$ hp-check -t
Saving output in log file: /home/ingo/hp-check.log

HP Linux Imaging and Printing System (ver. 3.17.11)
Dependency/Version Check Utility ver. 15.1

Copyright (c) 2001-15 HP Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.

Note: hp-check can be run in three modes:
1. Compile-time check mode (-c or --compile): Use this mode before compiling the HPLIP supplied tarball (.tar.gz or .run) to determine if the proper dependencies are installed to successfully compile HPLIP.
2. Run-time check mode (-r or --run): Use this mode to determine if a distro supplied package (.deb, .rpm, etc) or an already built HPLIP supplied tarball has the proper dependencies installed to successfully run.
3. Both compile- and run-time check mode (-b or --both) (Default): This mode will check both of the above cases (both compile- and run-time dependencies).

Check types:
a. EXTERNALDEP - External Dependencies
b. GENERALDEP - General Dependencies (required both at compile and run time)
c. COMPILEDEP - Compile time Dependencies
d. [All are run-time checks]
PYEXT SCANCONF QUEUES PERMISSION

Status Types:
    OK
    MISSING - Missing Dependency or Permission or Plug-in
    INCOMPAT - Incompatible dependency-version or Plugin-version

warning: 2-9.3 version is not supported. Using 2-9.1 versions dependencies to verify and install...

---------------
| SYSTEM INFO |
---------------

 Kernel: 4.9.0-4-amd64 #1 SMP Debian 4.9.65-3 (2017-12-03) GNU/Linux
 Host: thinkpad-T430
 Proc: 4.9.0-4-amd64 #1 SMP Debian 4.9.65-3 (2017-12-03) GNU/Linux
 Distribution: 2 9.3
 Bitness: 64 bit

-----------------------
| HPLIP CONFIGURATION |
-----------------------

HPLIP-Version: HPLIP 3.17.11
HPLIP-Home: /usr/share/hplip
warning: HPLIP-Installation: Auto installation is not supported for 2 distro 9.3 version

Current contents of '/etc/hp/hplip.conf' file:
# hplip.conf. Generated from hplip.conf.in by configure.

[hplip]
version=3.17.11

[dirs]
home=/usr/share/hplip
run=/var/run
ppd=/usr/share/ppd/HP
ppdbase=/usr/share/ppd
doc=/usr/share/doc/hplip-3.17.11
html=/usr/share/doc/hplip-3.17.11
icon=/usr/share/applications
cupsbackend=/usr/lib/cups/backend
cupsfilter=/usr/lib/cups/filter
drv=/usr/share/cups/drv/hp
bin=/usr/bin
apparmor=/etc/apparmor.d
# Following values are determined at configure time and cannot be changed.
[configure]
network-build=yes
libusb01-build=no
pp-build=no
gui-build=yes
scanner-build=yes
fax-build=yes
dbus-build=yes
cups11-build=no
doc-build=yes
shadow-build=no
hpijs-install=no
foomatic-drv-install=no
foomatic-ppd-install=no
foomatic-rip-hplip-install=no
hpcups-install=yes
cups-drv-install=yes
cups-ppd-install=no
internal-tag=3.17.11
restricted-build=no
ui-toolkit=qt4
qt3=no
qt4=yes
qt5=no
policy-kit=no
lite-build=no
udev_sysfs_rules=no
hpcups-only-build=no
hpijs-only-build=no
apparmor_build=no
class-driver=no

Current contents of '/var/lib/hp/hplip.state' file:
[plugin]
installed = 1
eula = 1
version = 3.17.11

Current contents of '~/.hplip/hplip.conf' file:
[commands]
scan = /usr/bin/xsane -V %SANE_URI%

[fax]
email_address =
voice_phone =

[last_used]
device_uri = "hpfax:/usb/Officejet_J4680_series?serial=CN97SC7290052X"
printer_name = Officejet-J4680-series-Fax
working_dir = .

[polling]
device_list =
enable = false
interval = 5

[refresh]
enable = false
rate = 30
type = 1

[settings]
systray_messages = 0
systray_visible = 0

[upgrade]
last_upgraded_time = 1513778934
notify_upgrade = false
pending_upgrade_time = 0
latest_available_version = 3.17.10

[installation]
date_time = 31.12.2017 15:24:04
version = 3.17.11

 <Package-name> <Package-Desc> <Required/Optional> <Min-Version> <Installed-Version> <Status> <Comment>

--------------
| COMPILEDEP |
--------------

 gcc gcc - GNU Project C and C++ Compiler REQUIRED - 6.3.0 OK -
 make make - GNU make utility to maintain groups of programs REQUIRED 3.0 4.1 OK -
 libtool libtool - Library building support services REQUIRED - 2.4.6 OK -

------------------------
| General Dependencies |
------------------------

 libcrypto libcrypto - OpenSSL cryptographic library REQUIRED - 1.1.0 OK -
 python-xml Python XML libraries REQUIRED - 2.2.0 OK -
 libnetsnmp-devel libnetsnmp-devel - SNMP networking library development files REQUIRED 5.0.9 5.7.3 OK -
 sane-devel SANE - Scanning library development files REQUIRED - - OK -
 pil PIL - Python Imaging Library (required for commandline scanning with hp-scan) OPTIONAL - 1.1.7 OK -
 pyqt4-dbus PyQt 4 DBus - DBus Support for PyQt4 REQUIRED 4.0 4.11.4 OK -
 libpthread libpthread - POSIX threads library REQUIRED - 2.24 OK -
 python-devel Python devel - Python development files REQUIRED 2.2 2.7.13 OK -
 cups-devel CUPS devel- Common Unix Printing System development files REQUIRED - 2.2.1 OK -
 python-dbus Python DBus - Python bindings for DBus REQUIRED 0.80.0 1.2.4 OK -
 cups-ddk CUPS DDK - CUPS driver development kit OPTIONAL - - OK -
 reportlab Reportlab - PDF library for Python OPTIONAL 2.0 3.3.0 OK -
 pyqt4 PyQt 4- Qt interface for Python (for Qt version 4.x) REQUIRED 4.0 4.11.4 OK -
 libusb libusb - USB library REQUIRED - 1.0 OK -
 cups-image CUPS image - CUPS image development files REQUIRED - 2.2.1 OK -
 python2X Python 2.2 or greater - Python programming language REQUIRED 2.2 2.7.13 OK -
 python-notify Python libnotify - Python bindings for the libnotify Desktop notifications OPTIONAL - - OK -
 libjpeg libjpeg - JPEG library REQUIRED - - OK -
 sane SANE - Scanning library REQUIRED - - OK -

----------------------
| Scan Configuration |
----------------------

 scanext Scan-SANE-Extension REQUIRED - 3.17.11 OK -
 hpaio HPLIP-SANE-Backend REQUIRED - 3.17.11 OK 'hpaio found in /etc/sane.d/dll.conf'

-------------------------
| External Dependencies |
-------------------------

 gs GhostScript - PostScript and PDF language interpreter and previewer REQUIRED 7.05 9.20 OK -
 scanimage scanimage - Shell scanning program OPTIONAL 1.0 1.0.25 OK -
 cups CUPS - Common Unix Printing System REQUIRED 1.1 2.2.1 OK 'CUPS Scheduler is running'
 network network -wget OPTIONAL - 1.18 OK -
 policykit PolicyKit - Administrative policy framework OPTIONAL - 0.105 OK -
 xsane xsane - Graphical scanner frontend for SANE OPTIONAL 0.9 0.999 OK -
 dbus DBus - Message bus system REQUIRED - 1.10.24 OK -
 avahi-utils avahi-utils OPTIONAL - 0.6.32 OK -

---------------------
| Python Extentions |
---------------------

 hpmudext IO-Extension REQUIRED - 3.17.11 OK -
 cupsext CUPS-Extension REQUIRED - 3.17.11 OK -

------------------------------
| DISCOVERED SCANNER DEVICES |
------------------------------

No Scanner found.

--------------------------
| DISCOVERED USB DEVICES |
--------------------------

No devices found.

---------------------------------
| INSTALLED CUPS PRINTER QUEUES |
---------------------------------

Netzwerk_HP_ColorLaserJet_MFP_M278-M281
---------------------------------------
Type: Unknown
Device URI: socket://10.10.10.215
PPD: /etc/cups/ppd/Netzwerk_HP_ColorLaserJet_MFP_M278-M281.ppd
PPD Description: HP Color LaserJet Pro MFP M277 Postscript (recommended)
Printer status: Drucker Netzwerk_HP_ColorLaserJet_MFP_M278-M281 ist im Leerlauf. Aktiviert seit Fr 22 Dez 2017 00:37:49 CET
warning: Printer is not HPLIP installed. Printers must use the hp: or hpfax: CUPS backend for HP-Devices.

USB_HP_ColorLaserJet_MFP_M278-M281
----------------------------------
Type: Unknown
Device URI: usb://HP/ColorLaserJet%20MFP%20M278-M281?serial=VNBNKBP64Q
PPD: /etc/cups/ppd/USB_HP_ColorLaserJet_MFP_M278-M281.ppd
PPD Description: HP Color LaserJet Pro MFP M277 Postscript (recommended)
Printer status: Drucker USB_HP_ColorLaserJet_MFP_M278-M281 ist im Leerlauf. Aktiviert seit So 31 Dez 2017 08:49:11 CET
warning: Printer is not HPLIP installed. Printers must use the hp: or hpfax: CUPS backend for HP-Devices.

--------------
| PERMISSION |
--------------

error: Unsupported model: HP_ColorLaserJet_MFP_M278-M281

-----------
| SUMMARY |
-----------

Missing Required Dependencies
-----------------------------
None

Missing Optional Dependencies
-----------------------------
None

Total Errors: 0
Total Warnings: 2

Done.

Question information

Language:
English Edit question
Status:
Solved
For:
HPLIP Edit question
Assignee:
No assignee Edit question
Solved by:
Nishitha Antony
Solved:
Last query:
Last reply:
Revision history for this message
Best Nishitha Antony (ni301701) said :
#1

Hi,
As you mentioned the Color LaserJet Pro MFP M281fdw support is yet to be added in HPLIP. We will get this discussed with HP Program team and update on the support addition for M281fdw in future HPLIP releases.

Thanks,
Nishitha

Revision history for this message
Ingo Kappler (ingo-kappler) said :
#2

Hi,

thanks for the answer. Printing is not an issue for me using USB or network (via cable), although I picked e. g. "HP Color LaserJet Pro MFP M277 Postscript"...

But it would be much better to scan directly e. g. via GIMP, instead of using the build in scan to network folder. BTW, if scanning to a network folder, you only support formats that compress the scan result while loosing information (jpg, pdf). Why not adding a format like png or tiff where even if compression might be used, no data is lost?

Best Regards,
Ingo

Revision history for this message
Ingo Kappler (ingo-kappler) said :
#3

Thanks Nishitha Antony, that solved my question.

Revision history for this message
Christian Rolle (christianrolle) said :
#4

Hi Ingo,

it's sad, that until today HPLIP does not seem to support the HP Color LaserJet Pro MFP281fdw. :(
In the meantime I want to set up the scan-to-network-folder feature. I set the access permission to the folder (even allowing others to access the folder).
Then I configured the scanner via the HP configuration page with URL: `\\aruba\home\christian\Dokumente\Scans` (aruba is the host name). When testing the folder, it fails.
Could please let me know what the expected syntax for the URL is?

Best regards
Christian

Revision history for this message
Tom the Cat (tomthecat) said :
#5

Hi HPLIB Team,

It would be great if you could do a driver vor the Color LaserJet Pro MFP M281fdn. I love this printer and I want to use it on my Linux.

Thanks for your great work.

Best regards
Tom

Revision history for this message
Nishitha Antony (ni301701) said :
#6

Hi Tom,

Support for the printer " Color LaserJet Pro MFP M281fdn"will be added in the next HPLIP driver release.

Thanks,
Nishitha

Revision history for this message
Mike (marestov) said :
#7

Hi

Is it known when will be the next release? I have the same problem with this printer.

Regards,
Mike

Revision history for this message
Tom the Cat (tomthecat) said :
#8

Hi Nishitha,

thanks for the information. From were do you have it?

Tom

Revision history for this message
Andy Wakefield (wakefield) said :
#9

I also would like to know when the next release will be. I have downloaded hplip 3.18.4 and it still does not offer support for the MFP M281fdw.

Revision history for this message
Tom the Cat (tomthecat) said :
#10

Hello Nishitha,
thanks for the great work. Everything works fine.

Best Regards,
Tom

Revision history for this message
Andy Wakefield (wakefield) said :
#11

Yes, many thanks!

Revision history for this message
Ingo Kappler (ingo-kappler) said :
#12

Thanks for adding support!

Revision history for this message
Christian Rolle (christianrolle) said :
#13

Works like a charm!
Thank you for caring, Nishitha.