HPLIP

Why can't 'hp-setup' find the "*.PPD" file for my HP LaserJet 400 M401n?

Asked by Alex Dowson

Replaced the formatter board in my old USB-only LaserJet 400 so that it has networking. This means that it is now a m401n. One of my other machines uses Linux Mint and it works absolutely fine with hplip and 'hp-setup'. It is able to find the right "*.ppd" and the printer works.

Tested on both Arch Linux and Parabola it detects the printer on the network via 'hp-setup' but when I click on it the PPD file field is yellow and says the following: "(Not found. Click browse button to select a PPD file.)". I did just that and searched through the "/usr/share/ppd/HP" directory. I found "hp-laserjet_400_m401dne-ps.ppd.gz" but this is incompatible with my model (m401n) since it just closes the PPD file selection screen and continues to display the same yellow text field.

Why does my printer work on Linux Mint but not on Arch or Parabola? The printer is listed on the supported models page ( https://developers.hp.com/hp-linux-imaging-and-printing/supported_devices/index ) and a very similar model appears on h-node ( https://h-node.org/printers/view/en/717/LaserJet-Pro-400-M401dn/1/1/undef/undef/undef/Ethernet/compatibility/undef ).

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Shivani Mandora (shivani1709) said : 		#1

Hi Alex,

The distros which you have mentioned Arch Linux and Parabola, are not supported by HPLIP. That is the reason why it is not displaying ppds while doing hp-setup.

Thanks,
Shivani Mandora

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