hplip troubles

Asked by Vale Lukanova

valeria@AO756:~/Desktop$ hp-check -t
Saving output in log file: /home/valeria/Desktop/hp-check.log

HP Linux Imaging and Printing System (ver. 3.17.6)
Dependency/Version Check Utility ver. 15.1

Copyright (c) 2001-15 HP Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.

Note: hp-check can be run in three modes:
1. Compile-time check mode (-c or --compile): Use this mode before compiling the
HPLIP supplied tarball (.tar.gz or .run) to determine if the proper dependencies
are installed to successfully compile HPLIP.
2. Run-time check mode (-r or --run): Use this mode to determine if a distro
supplied package (.deb, .rpm, etc) or an already built HPLIP supplied tarball
has the proper dependencies installed to successfully run.
3. Both compile- and run-time check mode (-b or --both) (Default): This mode
will check both of the above cases (both compile- and run-time dependencies).

Check types:
a. EXTERNALDEP - External Dependencies
b. GENERALDEP - General Dependencies (required both at compile and run time)
c. COMPILEDEP - Compile time Dependencies
d. [All are run-time checks]
PYEXT SCANCONF QUEUES PERMISSION

Status Types:
    OK
    MISSING - Missing Dependency or Permission or Plug-in
    INCOMPAT - Incompatible dependency-version or Plugin-version

---------------
| SYSTEM INFO |
---------------

 Kernel: 4.4.0-79-generic #100-Ubuntu SMP Wed May 17 19:58:14 UTC 2017 GNU/Linux
 Host: AO756
 Proc: 4.4.0-79-generic #100-Ubuntu SMP Wed May 17 19:58:14 UTC 2017 GNU/Linux
 Distribution: 12 16.04
 Bitness: 64 bit

-----------------------
| HPLIP CONFIGURATION |
-----------------------

HPLIP-Version: HPLIP 3.17.6
HPLIP-Home: /usr/share/hplip
HPLIP-Installation: Auto installation is supported for ubuntu distro 16.04 version

Current contents of '/etc/hp/hplip.conf' file:
# hplip.conf. Generated from hplip.conf.in by configure.

[hplip]
version=3.17.6

[dirs]
home=/usr/share/hplip
run=/var/run
ppd=/usr/share/ppd/HP
ppdbase=/usr/share/ppd
doc=/usr/share/doc/hplip-3.17.6
html=/usr/share/doc/hplip-3.17.6
icon=/usr/share/applications
cupsbackend=/usr/lib/cups/backend
cupsfilter=/usr/lib/cups/filter
drv=/usr/share/cups/drv/hp
bin=/usr/bin
apparmor=/etc/apparmor.d
# Following values are determined at configure time and cannot be changed.
[configure]
network-build=yes
libusb01-build=no
pp-build=no
gui-build=yes
scanner-build=yes
fax-build=yes
dbus-build=yes
cups11-build=no
doc-build=yes
shadow-build=no
hpijs-install=no
foomatic-drv-install=no
foomatic-ppd-install=no
foomatic-rip-hplip-install=no
hpcups-install=yes
cups-drv-install=yes
cups-ppd-install=no
internal-tag=3.17.6
restricted-build=no
ui-toolkit=qt4
qt3=no
qt4=yes
qt5=no
policy-kit=no
lite-build=no
udev_sysfs_rules=no
hpcups-only-build=no
hpijs-only-build=no
apparmor_build=yes

Current contents of '/var/lib/hp/hplip.state' file:
Plugins are not installed. Could not access file: No such file or directory

Current contents of '~/.hplip/hplip.conf' file:
[installation]
date_time = 12.06.2017 13:17:55
version = 3.17.6

[upgrade]
notify_upgrade = true
last_upgraded_time = 1497261814
pending_upgrade_time = 0
latest_available_version = 3.16.11

[settings]
systray_visible = 0
systray_messages = 0

[last_used]
device_uri = "hp:/usb/DeskJet_2130_series?serial=CN6CR4B2KR067S"
printer_name = DeskJet-2130-series
working_dir = .

[commands]
scan = /usr/bin/xsane -V %SANE_URI%

[refresh]
rate = 30
enable = false
type = 1

[polling]
enable = false
interval = 5
device_list =

[fax]
voice_phone =
email_address =

 <Package-name> <Package-Desc> <Required/Optional> <Min-Version> <Installed-Version> <Status> <Comment>

--------------
| COMPILEDEP |
--------------

 gcc gcc - GNU Project C and C++ Compiler REQUIRED - 5.4.0 OK -
 make make - GNU make utility to maintain groups of programs REQUIRED 3.0 4.1 OK -
 libtool libtool - Library building support services REQUIRED - 2.4.6 OK -

------------------------
| General Dependencies |
------------------------

 libcrypto libcrypto - OpenSSL cryptographic library REQUIRED - 1.0.2 OK -
 python-xml Python XML libraries REQUIRED - 2.1.0 OK -
 libnetsnmp-devel libnetsnmp-devel - SNMP networking library development files REQUIRED 5.0.9 5.7.3 OK -
 sane-devel SANE - Scanning library development files REQUIRED - 1.0.25 OK -
 pil PIL - Python Imaging Library (required for commandline scanning with hp-scan) OPTIONAL - 1.1.7 OK -
 pyqt4-dbus PyQt 4 DBus - DBus Support for PyQt4 REQUIRED 4.0 4.11.4 OK -
 libpthread libpthread - POSIX threads library REQUIRED - 2.23 OK -
 python-devel Python devel - Python development files REQUIRED 2.2 2.7.12 OK -
 cups-devel CUPS devel- Common Unix Printing System development files REQUIRED - 2.1.3 OK -
 python-dbus Python DBus - Python bindings for DBus REQUIRED 0.80.0 1.2.0 OK -
 cups-ddk CUPS DDK - CUPS driver development kit OPTIONAL - - OK -
 reportlab Reportlab - PDF library for Python OPTIONAL 2.0 3.3.0 OK -
 pyqt4 PyQt 4- Qt interface for Python (for Qt version 4.x) REQUIRED 4.0 4.11.4 OK -
 libusb libusb - USB library REQUIRED - 1.0 OK -
 cups-image CUPS image - CUPS image development files REQUIRED - 2.1.3 OK -
 python2X Python 2.2 or greater - Python programming language REQUIRED 2.2 2.7.12 OK -
 python-notify Python libnotify - Python bindings for the libnotify Desktop notifications OPTIONAL - - OK -
 libjpeg libjpeg - JPEG library REQUIRED - - OK -
 sane SANE - Scanning library REQUIRED - 1.0.25 OK -

----------------------
| Scan Configuration |
----------------------

 scanext Scan-SANE-Extension REQUIRED - 3.17.6 OK -
 hpaio HPLIP-SANE-Backend REQUIRED - 3.17.6 OK 'hpaio found in /etc/sane.d/dll.conf'

-------------------------
| External Dependencies |
-------------------------

 gs GhostScript - PostScript and PDF language interpreter and previewer REQUIRED 7.05 9.18 OK -
 cups CUPS - Common Unix Printing System REQUIRED 1.1 2.1.3 OK 'CUPS Scheduler is running'
 network network -wget OPTIONAL - 1.17.1 OK -
 scanimage scanimage - Shell scanning program OPTIONAL 1.0 1.0.25 OK -
 policykit PolicyKit - Administrative policy framework OPTIONAL - 0.105 OK -
 xsane xsane - Graphical scanner frontend for SANE OPTIONAL 0.9 0.999 OK -
 dbus DBus - Message bus system REQUIRED - 1.10.6 OK -
 avahi-utils avahi-utils OPTIONAL - 0.6.32 OK -

---------------------
| Python Extentions |
---------------------

 hpmudext IO-Extension REQUIRED - 3.17.6 OK -
 cupsext CUPS-Extension REQUIRED - 3.17.6 OK -

------------------------------
| DISCOVERED SCANNER DEVICES |
------------------------------

device `hpaio:/usb/DeskJet_2130_series?serial=CN6CR4B2KR067S' is a Hewlett-Packard DeskJet_2130_series all-in-one

--------------------------
| DISCOVERED USB DEVICES |
--------------------------

  Device URI Model
  -------------------------------- ----------------------
  hp:/usb/DeskJet_2130_series?seri HP DeskJet 2130 series
  al=CN6CR4B2KR067S

---------------------------------
| INSTALLED CUPS PRINTER QUEUES |
---------------------------------

DeskJet-2130-series
-------------------
Type: Printer
Device URI: hp:/usb/DeskJet_2130_series?serial=CN6CR4B2KR067S
PPD: /etc/cups/ppd/DeskJet-2130-series.ppd
warning: Failed to read /etc/cups/ppd/DeskJet-2130-series.ppd ppd file
PPD Description:
Printer status: printer DeskJet-2130-series now printing DeskJet-2130-series-605. enablProcessing page 1...(пн) 13:15:51 EEST
error: Unable to communicate with device (code=12): hp:/usb/DeskJet_2130_series?serial=CN6CR4B2KR067S
error: Device not found
error: Communication status: Failed

HP-LaserJet-P1005
-----------------
Type: Printer
Device URI: hp:/usb/HP_LaserJet_P1005?serial=BB08A2Y
PPD: /etc/cups/ppd/HP-LaserJet-P1005.ppd
warning: Failed to read /etc/cups/ppd/HP-LaserJet-P1005.ppd ppd file
PPD Description:
Printer status: printer HP-LaserJet-P1005 disabled since 12.06.2017 (пн) 11:50:21 EEST -Backend /usr/lib/cups/backend/hp does not exist!
error: Required plug-in status: Not installed
error: Unable to communicate with device (code=12): hp:/usb/HP_LaserJet_P1005?serial=BB08A2Y
error: Device not found
error: Communication status: Failed

--------------
| PERMISSION |
--------------

USB DeskJet-2130-series Required - - OK Node:'/dev/bus/usb/002/017' Perm:' root lp rw- rw- rw- rw- rw- r--'

-----------
| SUMMARY |
-----------

Missing Required Dependencies
-----------------------------
None

Missing Optional Dependencies
-----------------------------
None

Plug-in Status
--------------
error: Plug-ins need to be installed

Total Errors: 3
Total Warnings: 0

Done.
valeria@AO756:~/Desktop$

Question information

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Status:
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For:
HPLIP Edit question
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Revision history for this message
Manfred Hampl (m-hampl) said :
#1

"...Failed to read /etc/cups/ppd/DeskJet-2130-series.ppd ppd file..."
I assume you are missing the access rights to some files.

Please provide the output of the commands

sudo ls /etc/cups/ppd/DeskJet-2130-series.ppd
groups

Revision history for this message
Launchpad Janitor (janitor) said :
#2

This question was expired because it remained in the 'Needs information' state without activity for the last 15 days.