required plugin

Asked by David on 2009-02-28

For my new CM1312nfi MFP, there is a subheading "Install Required Plugin"

2 questions:

1. what is the "required plugin"

2. I have clicked and received the message that the plugin was successfully installed. However, the same subheading is always present. Does the plugin need to be re-installed for every invocation? if not, then could the subheading be shaded to indicate that it is not active, that the plugin has been installed?

Great software.

Question information

Language:
English Edit question
Status:
Answered
For:
HPLIP Edit question
Assignee:
No assignee Edit question
Last query:
2009-03-10
Last reply:
2012-02-07
VINODREDDY (vinod-reddy) said : #1

Hi David

   Can you run hp-check and post the output.

Regards

vinod.K

David (fastsnip-bcard) said : #2

Okay - output below - sorry about so long in getting back:

HP Linux Imaging and Printing System (ver. 3.9.2)
Dependency/Version Check Utility ver. 14.1

Copyright (c) 2001-8 Hewlett-Packard Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.

Note: hp-check can be run in three modes:
1. Compile-time check mode (-c or --compile): Use this mode before compiling the
HPLIP supplied tarball (.tar.gz or .run) to determine if the proper dependencies
are installed to successfully compile HPLIP.
2. Run-time check mode (-r or --run): Use this mode to determine if a distro
supplied package (.deb, .rpm, etc) or an already built HPLIP supplied tarball
has the proper dependencies installed to successfully run.
3. Both compile- and run-time check mode (-b or --both) (Default): This mode
will check both of the above cases (both compile- and run-time dependencies).

Saving output in log file: hp-check.log

Initializing. Please wait...

---------------
| SYSTEM INFO |
---------------

Basic system information:
Linux Home-Net 2.6.24-23-generic #1 SMP Mon Jan 26 00:13:11 UTC 2009 i686 GNU/Linux

Distribution:
ubuntu 8.04

HPOJ running?
No, HPOJ is not running (OK).

Checking Python version...
OK, version 2.5.2 installed

Checking PyQt 4.x version...
OK, version 4.3.3 installed.

Checking for CUPS...
Status: scheduler is running
Version: 1.3.7
error_log is set to level: warn

Checking for dbus/python-dbus...
dbus daemon is running.
python-dbus version: 0.82.4

------------------------------------
| COMPILE AND RUNTIME DEPENDENCIES |
------------------------------------

note: To check for compile-time only dependencies, re-run hp-check with the -c parameter (ie, hp-check -c).
note: To check for run-time only dependencies, re-run hp-check with the -r parameter (ie, hp-check -r).

Checking for dependency: CUPS - Common Unix Printing System...
OK, found.

Checking for dependency: CUPS DDK - CUPS driver development kit...
OK, found.

Checking for dependency: CUPS devel- Common Unix Printing System development files...
OK, found.

Checking for dependency: DBus - Message bus system...
OK, found.

Checking for dependency: gcc - GNU Project C and C++ Compiler...
OK, found.

Checking for dependency: GhostScript - PostScript and PDF language interpreter and previewer...
OK, found.

Checking for dependency: libcrypto - OpenSSL cryptographic library...
OK, found.

Checking for dependency: libjpeg - JPEG library...
OK, found.

Checking for dependency: libnetsnmp-devel - SNMP networking library development files...
OK, found.

Checking for dependency: libpthread - POSIX threads library...
OK, found.

Checking for dependency: libtool - Library building support services...
OK, found.

Checking for dependency: libusb - USB library...
OK, found.

Checking for dependency: make - GNU make utility to maintain groups of programs...
OK, found.

Checking for dependency: PIL - Python Imaging Library (required for commandline scanning with hp-scan)...
OK, found.

Checking for dependency: ppdev - Parallel port support kernel module....
OK, found.

Checking for dependency: PyQt 4- Qt interface for Python (for Qt version 4.x)...
OK, found.

Checking for dependency: PyQt 4 DBus - DBus Support for PyQt4...
OK, found.

Checking for dependency: Python ctypes - A foreign function library for Python...
OK, found.

Checking for dependency: Python DBus - Python bindings for DBus...
OK, found.

Checking for dependency: Python devel - Python development files...
OK, found.

Checking for dependency: Python XML libraries...
OK, found.

Checking for dependency: Python 2.3 or greater - Required for fax functionality...
OK, found.

Checking for dependency: Python 2.2 or greater - Python programming language...
OK, found.

Checking for dependency: Reportlab - PDF library for Python...
OK, found.

Checking for dependency: SANE - Scanning library...
OK, found.

Checking for dependency: SANE - Scanning library development files...
OK, found.

Checking for dependency: scanimage - Shell scanning program...
OK, found.

Checking for dependency: xsane - Graphical scanner frontend for SANE...
OK, found.

----------------------
| HPLIP INSTALLATION |
----------------------

Currently installed HPLIP version...
HPLIP 3.9.2 currently installed in '/usr/share/hplip'.

Current contents of '/etc/hp/hplip.conf' file:
# hplip.conf. Generated from hplip.conf.in by configure.

[hplip]
version=3.9.2

[dirs]
home=/usr/share/hplip
run=/var/run
ppd=/usr/share/ppd/hpijs/HP
ppdbase=/usr/share/ppd/hpijs
doc=/usr/share/doc/hplip-3.9.2
icon=/usr/share/applications
cupsbackend=/usr/lib/cups/backend
cupsfilter=/usr/lib/cups/filter
drv=/usr/share/cups/drv/hp/

# Following values are determined at configure time and cannot be changed.
[configure]
network-build=yes
pp-build=no
gui-build=yes
scanner-build=yes
fax-build=yes
dbus-build=yes
cups11-build=no
doc-build=yes
shadow-build=no
foomatic-drv-install=yes
foomatic-ppd-install=no
foomatic-rip-hplip-install=no
internal-tag=3.9.2.49
restricted-build=no
ui-toolkit=qt4
qt3=no
qt4=yes

Current contents of '~/.hplip/hplip.conf' file:
[last_used]
printer_name = HP_Color_LaserJet_CM1312nfi_MFP
device_uri = hpfax:/usb/HP_Color_LaserJet_CM1312nfi_MFP?serial=00CNB886R67F

[commands]
scan_int = False
fax = hp-sendfax -d %FAX_URI%
scan = xsane -V %SANE_URI%
prnt = hp-print -p%PRINTER%
pcard_int = True
prnt_int = True
pcard = hp-unload -d %DEVICE_URI%
cpy = hp-makecopies -d %DEVICE_URI%
fax_int = True
cpy_int = True

[installation]
version = 3.9.2.49
date_time = 03/03/09 19:58:12

[alerts]
email_from_address =
email_alerts = False
email_to_addresses =

[fax]
email_address = <email address hidden>
voice_phone = 301-330-5467

[refresh]
rate = 30
enable = True
type = 1

--------------------------
| DISCOVERED USB DEVICES |
--------------------------

  Device URI Model
  -------------------------------- -------------------------------
  hp:/usb/Deskjet_5700?serial=TH54 HP Deskjet 5700
  U111K1049M
  hp:/usb/HP_LaserJet_1220?serial= HP LaserJet 1220
  00CNBRK07768
  hp:/usb/HP_Color_LaserJet_CM1312 HP Color LaserJet CM1312nfi MFP
  nfi_MFP?serial=00CNB886R67F

---------------------------------
| INSTALLED CUPS PRINTER QUEUES |
---------------------------------

Deskjet_5700
------------
Type: Printer
Installed in HPLIP?: Yes, using the hp: CUPS backend.
Device URI: hp:/usb/Deskjet_5700?serial=TH54U111K1049M
PPD: /etc/cups/ppd/Deskjet_5700.ppd
PPD Description: HP Deskjet 5700 hpijs, hpijs 3.9.2
Printer status: printer Deskjet_5700 is idle. enabled since Thu 26 Feb 2009 12:27:21 PM EST
Communication status: Good

HP_Color_LaserJet_CM1312nfi_MFP
-------------------------------
Type: Printer
Installed in HPLIP?: Yes, using the hp: CUPS backend.
Device URI: hp:/usb/HP_Color_LaserJet_CM1312nfi_MFP?serial=00CNB886R67F
PPD: /etc/cups/ppd/HP_Color_LaserJet_CM1312nfi_MFP.ppd
PPD Description: HP Color LaserJet CM1312 MFP Series Postscript (recommended)
Printer status: printer HP_Color_LaserJet_CM1312nfi_MFP is idle. enabled since Thu 26 Feb 2009 12:29:11 PM EST
Required plug-in status: Installed
Communication status: Good

HP_Color_LaserJet_CM1312nfi_MFP_fax
-----------------------------------
Type: Fax
Installed in HPLIP?: Yes, using the hpfax: CUPS backend.
Device URI: hpfax:/usb/HP_Color_LaserJet_CM1312nfi_MFP?serial=00CNB886R67F
PPD: /etc/cups/ppd/HP_Color_LaserJet_CM1312nfi_MFP_fax.ppd
PPD Description: HP Fax 2
Printer status: printer HP_Color_LaserJet_CM1312nfi_MFP_fax is idle. enabled since Tue 03 Mar 2009 11:52:27 AM EST
Required plug-in status: Installed
Communication status: Good

HP_LaserJet_1220
----------------
Type: Printer
Installed in HPLIP?: Yes, using the hp: CUPS backend.
Device URI: hp:/usb/HP_LaserJet_1220?serial=00CNBRK07768
PPD: /etc/cups/ppd/HP_LaserJet_1220.ppd
PPD Description: HP LaserJet 1220 Postscript
Printer status: printer HP_LaserJet_1220 is idle. enabled since Thu 26 Feb 2009 12:26:50 PM EST
Communication status: Good

PDF
---
Type: Unknown
Installed in HPLIP?: No, not using the hp: or hpfax: CUPS backend.
Device URI: cups-pdf:/
PPD: /etc/cups/ppd/PDF.ppd
PPD Description: Generic PDF file generator
Printer status: printer PDF is idle. enabled since Tue 22 Apr 2008 02:43:53 PM EDT
warning: Printer is not HPLIP installed. Printers must use the hp: or hpfax: CUPS backend to function in HPLIP.

----------------------
| SANE CONFIGURATION |
----------------------

'hpaio' in '/etc/sane.d/dll.conf'...
OK, found. SANE backend 'hpaio' is properly set up.

Checking output of 'scanimage -L'...
device `hpaio:/usb/HP_LaserJet_1220?serial=00CNBRK07768' is a Hewlett-Packard HP_LaserJet_1220 all-in-one
device `hpaio:/usb/HP_Color_LaserJet_CM1312nfi_MFP?serial=00CNB886R67F' is a Hewlett-Packard HP_Color_LaserJet_CM1312nfi_MFP all-in-one
device `epson:libusb:004:011' is a Epson GT-8300 flatbed scanner

---------------------
| PYTHON EXTENSIONS |
---------------------

Checking 'cupsext' CUPS extension...
OK, found.

Checking 'pcardext' Photocard extension...
OK, found.

Checking 'hpmudext' I/O extension...
OK, found.

Checking 'scanext' SANE scanning extension...
OK, found.

-----------------
| USB I/O SETUP |
-----------------

Checking for permissions of USB attached printers...

HP Device 0x417 at 004:008:
    Device URI: hp:/usb/HP_LaserJet_1220?serial=00CNBRK07768
    Device node: /dev/bus/usb/004/008
    Mode: 0660
getfacl: Removing leading '/' from absolute path names
# file: dev/bus/usb/004/008
# owner: lp
# group: lp
user::rw-
user:terry:rw-
group::rw-
mask::rw-
other::---

HP Device 0x4f17 at 004:007:
    Device URI: hp:/usb/HP_Color_LaserJet_CM1312nfi_MFP?serial=00CNB886R67F
    Device node: /dev/bus/usb/004/007
    Mode: 0660
getfacl: Removing leading '/' from absolute path names
# file: dev/bus/usb/004/007
# owner: lp
# group: lp
user::rw-
user:terry:rw-
group::rw-
mask::rw-
other::---

HP Device 0x8104 at 003:002:
    Device URI: hp:/usb/Deskjet_5700?serial=TH54U111K1049M
    Device node: /dev/bus/usb/003/002
    Mode: 0660
getfacl: Removing leading '/' from absolute path names
# file: dev/bus/usb/003/002
# owner: lp
# group: lp
user::rw-
user:terry:rw-
group::rw-
mask::rw-
other::---

-----------
| SUMMARY |
-----------

error: 1 error or warning.

Please refer to the installation instructions at:
http://hplip.sourceforge.net/install/index.html

Done.

Looks like you should be good to go.

The plugin is required for the HP Color LaserJet CM1312nfi MFP--once the plugin is downloaded you shouldn't need to (or be asked) to download it again. You don't need to install the plugin again once it's installed. However if the printer requires firmware it will automatically be loaded if/when the printer is powercycled.

Are you having a specific problem?

Thanks.

Aaron

David (fastsnip-bcard) said : #4

No problem - it's just confusing that HPLIP has the "Install Required plug-in" action always active.

It raises the question: Do I need to install again or maybe the install didn't "take" or maybe the plug-in is changing almost daily.

If the "Install Required Plug-in" action was grayed out or otherwise indicated that the plug-in is installed and that further action is not needed, it would help a lot in this regard.

You state: "you shouldn't need to (or be asked) to download it again" - the fact that the action is there and "active" is always asking for the plug-in to be installed.

David,

I'm sorry I'm not exactly clear on what you are asking or looking for. If you run hp-plugin it will download and install the plugin. Although once the plugin is installed you shouldn't need to run hp-plugin again.

What is the exact problem you are having? For example, you reboot the computer and the printer doesn't work and you have to run hp-plugin again for it to work? If the printer is printing and working I'm not sure what you are asking.

Thanks.

Aaron

David (fastsnip-bcard) said : #6

I'll try to be as clear as I can.

When I boot the HP Device Manager, the Color LaserJet CM1312nfi MFP printer panel under the "Actions" tab shows a heading titled "Install Required Plug-in".

Now that heading is active. By that I mean it is not "grayed out" or shown in a lighter shade than the other headings nor does it indicate in any manner that the required plug-in has been installed.

I have clicked on that action before, a box appeared with 2 bullets. The first bullet is to download and install the plug-in. I click "next" and a box appeared that the action is being taken and then a box appeared that the plug-in was successfully installed.

So I assumed that was the end of it.

The next time I boot the device manager, the "Install Required Plug-in" action is still there under the action tab and does NOT indicate in any manner whatsoever that the previous install of the required plug-in is still installed and active.

In fact, the "Install Required Plug-in" action seems to indicate one or both of two things:

1. that the required plug-in needs to be installed again, and/or

2. the required plug-in has been updated and the updated required plug-in needs to be installed.

So I click on the "Install Required Plug-in" again and repeat the above process and get a message of a successful install.

This process repeats EVERY TIME I boot the device manager.

Now if the required plug-in is installed and remains installed, then the "Install Required Plug-in" action should indicate this fact.

What it currently indicates is that the Required Plug-in should be installed again, and again, and again, .....

So the questions is: IF the required plug-in does NOT need to be re-installed, why doesn't the action title indicate this???

It currently indicates that the required plug-in DOES need to be re-installed.

Sorry that is about as clear as I can get.

Ah okay I see what you are saying now. We can reproduce this and this will be fixed in a future release of HPLIP.

Thanks for the feedback.

Aaron

luh3417 (raen) said : #8

Hi I am having the same issue as David (fastsnip-bcard) on hplip-3.11.12 I installed the plugin using hplugin -i and it installed AOK. On the HP Device Manager it still says "Install Required Plugin". I can print and scan although Test Print does not work.

hp-check

HP Linux Imaging and Printing System (ver. 3.11.12)
Dependency/Version Check Utility ver. 14.3

Copyright (c) 2011-14 Hewlett-Packard Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.

Note: hp-check can be run in three modes:
1. Compile-time check mode (-c or --compile): Use this mode before compiling the HPLIP supplied tarball (.tar.gz or .run) to determine if the proper
dependencies are installed to successfully compile HPLIP.
2. Run-time check mode (-r or --run): Use this mode to determine if a distro supplied package (.deb, .rpm, etc) or an already built HPLIP supplied tarball has
the proper dependencies installed to successfully run.
3. Both compile- and run-time check mode (-b or --both) (Default): This mode will check both of the above cases (both compile- and run-time dependencies).

Saving output in log file: hp-check.log

Initializing. Please wait...

---------------
| SYSTEM INFO |
---------------

Basic system information:
Linux kubuntu 2.6.32-38-generic #83-Ubuntu SMP Wed Jan 4 11:12:07 UTC 2012 x86_64 GNU/Linux

Distribution:
ubuntu 10.04

Checking Python version...
OK, version 2.6.5 installed

Checking PyQt 4.x version...
OK, version 4.7.2 installed.

Checking for CUPS...
Status: scheduler is running
Version: 1.4.3
error_log is set to level: warn

Checking for dbus/python-dbus...
dbus daemon is running.
python-dbus version: 0.83.0

------------------------------------
| COMPILE AND RUNTIME DEPENDENCIES |
------------------------------------

note: To check for compile-time only dependencies, re-run hp-check with the -c parameter (ie, hp-check -c).
note: To check for run-time only dependencies, re-run hp-check with the -r parameter (ie, hp-check -r).

Checking for dependency: CUPS - Common Unix Printing System...
OK, found.

Checking for dependency: CUPS devel- Common Unix Printing System development files...
OK, found.

Checking for dependency: CUPS image - CUPS image development files...
OK, found.

Checking for dependency: DBus - Message bus system...
OK, found.

Checking for dependency: gcc - GNU Project C and C++ Compiler...
OK, found.

Checking for dependency: GhostScript - PostScript and PDF language interpreter and previewer...
OK, found.

Checking for dependency: libcrypto - OpenSSL cryptographic library...
OK, found.

Checking for dependency: libjpeg - JPEG library...
OK, found.

Checking for dependency: libnetsnmp-devel - SNMP networking library development files...
OK, found.

Checking for dependency: libpthread - POSIX threads library...
OK, found.

Checking for dependency: libtool - Library building support services...
OK, found.

Checking for dependency: libusb - USB library...
OK, found.

Checking for dependency: make - GNU make utility to maintain groups of programs...
OK, found.

Checking for dependency: PIL - Python Imaging Library (required for commandline scanning with hp-scan)...
OK, found.

Checking for dependency: PolicyKit - Administrative policy framework...
OK, found.

Checking for dependency: PyQt 4 DBus - DBus Support for PyQt4...
OK, found.

Checking for dependency: Python DBus - Python bindings for DBus...
OK, found.

Checking for dependency: Python devel - Python development files...
OK, found.

Checking for dependency: Python libnotify - Python bindings for the libnotify Desktop notifications...
OK, found.

Checking for dependency: Python XML libraries...
OK, found.

Checking for dependency: Python 2.3 or greater - Required for fax functionality...
OK, found.

Checking for dependency: Python 2.2 or greater - Python programming language...
OK, found.

Checking for dependency: Reportlab - PDF library for Python...
OK, found.

Checking for dependency: SANE - Scanning library...
OK, found.

Checking for dependency: SANE - Scanning library development files...
OK, found.

Checking for dependency: scanimage - Shell scanning program...
OK, found.

Checking for dependency: xsane - Graphical scanner frontend for SANE...
OK, found.

----------------------
| HPLIP INSTALLATION |
----------------------

Currently installed HPLIP version...
HPLIP 3.11.12 currently installed in '/usr/share/hplip'.

Current contents of '/etc/hp/hplip.conf' file:
# hplip.conf. Generated from hplip.conf.in by configure.

[hplip]
version=3.11.12

[dirs]
home=/usr/share/hplip
run=/var/run
ppd=/usr/share/ppd/HP
ppdbase=/usr/share/ppd
doc=/usr/share/doc/hplip-3.11.12
icon=/usr/share/applications
cupsbackend=/usr/lib/cups/backend
cupsfilter=/usr/lib/cups/filter
drv=/usr/share/cups/drv/hp

# Following values are determined at configure time and cannot be changed.
[configure]
network-build=yes
pp-build=no
gui-build=yes
scanner-build=yes
fax-build=yes
dbus-build=yes
cups11-build=no
doc-build=yes
shadow-build=no
hpijs-install=no
foomatic-drv-install=no
foomatic-ppd-install=no
foomatic-rip-hplip-install=no
hpcups-install=yes
cups-drv-install=yes
cups-ppd-install=no
internal-tag=3.11.12
restricted-build=no
ui-toolkit=qt4
qt3=no
qt4=yes
policy-kit=no
hpijs-only-build=no
lite-build=no
udev-acl-rules=yes
hpcups-only-build=no
hpijs-only-build=no

Current contents of '/var/lib/hp/hplip.state' file:
[plugin]
eula = 1
installed = 1

Current contents of '~/.hplip/hplip.conf' file:
[last_used]
printer_name = HP-LaserJet-Professional-M1212nf-MFP
working_dir = .
device_uri = "hp:/usb/HP_LaserJet_Professional_M1212nf_MFP?serial=000000000QJ4H10VPR1a"

[commands]
scan = /usr/bin/xsane -V %SANE_URI%

[installation]
version = 3.11.12
date_time = 26/01/12 15:53:18

[settings]
systray_messages = 0
systray_visible = 0

[fax]
email_address =
voice_phone =

[refresh]
rate = 30
enable = false
type = 1

[polling]
enable = false
device_list =
interval = 5

--------------------------
| DISCOVERED USB DEVICES |
--------------------------

  Device URI Model
  --------------------------------------------------------------- ------------------------------------
  hp:/usb/HP_LaserJet_Professional_M1212nf_MFP?serial=000000000QJ HP LaserJet Professional M1212nf MFP
  4H10VPR1a

---------------------------------
| INSTALLED CUPS PRINTER QUEUES |
---------------------------------

HP-LaserJet-Professional-M1212nf-MFP
------------------------------------
Type: Printer
Device URI: hp:/usb/HP_LaserJet_Professional_M1212nf_MFP?serial=000000000QJ4H10VPR1a
PPD: /etc/cups/ppd/HP-LaserJet-Professional-M1212nf-MFP.ppd
PPD Description: HP LaserJet Professional m1212nf MFP, hpcups 3.11.12, requires proprietary plugin
Printer ready to printr HP-LaserJet-Professional-M1212nf-MFP is idle. enabled since Thu 26 Jan 2012 15:47:39 EST
Required plug-in status: Installed
Communication status: Good

HP-LaserJet-Professional-M1212nf-MFP-Fax-3
------------------------------------------
Type: Fax
Device URI: hpfax:/usb/HP_LaserJet_Professional_M1212nf_MFP?serial=000000000QJ4H10VPR1a
PPD: /etc/cups/ppd/HP-LaserJet-Professional-M1212nf-MFP-Fax-3.ppd
PPD Description: HP Fax3 hpcups
Printer status: printer HP-LaserJet-Professional-M1212nf-MFP-Fax-3 is idle. enabled since Thu 26 Jan 2012 14:58:21 EST
Required plug-in status: Installed
Communication status: Good

----------------------
| SANE CONFIGURATION |
----------------------

'hpaio' in '/etc/sane.d/dll.conf'...
OK, found. SANE backend 'hpaio' is properly set up.

Checking output of 'scanimage -L'...
device `hpaio:/usb/HP_LaserJet_Professional_M1212nf_MFP?serial=000000000QJ4H10VPR1a' is a Hewlett-Packard HP_LaserJet_Professional_M1212nf_MFP all-in-one

---------------------
| PYTHON EXTENSIONS |
---------------------

Checking 'cupsext' CUPS extension...
OK, found.

Checking 'pcardext' Photocard extension...
OK, found.

Checking 'hpmudext' I/O extension...
OK, found.

Checking 'scanext' SANE scanning extension...
OK, found.

-----------------
| USB I/O SETUP |
-----------------

Checking for permissions of USB attached printers...

HP Device 0x52a at 001:002:
    Device URI: hp:/usb/HP_LaserJet_Professional_M1212nf_MFP?serial=000000000QJ4H10VPR1a
    Device node: /dev/bus/usb/001/002
    Mode: 0664
getfacl: Removing leading '/' from absolute path names

# file: dev/bus/usb/001/002
# owner: root
# group: lp
user::rw-
user:raena:rw-
group::rw-
mask::rw-
other::r--

---------------
| USER GROUPS |
---------------

raena adm lp dialout cdrom plugdev lpadmin admin sambashare

-----------
| SUMMARY |
-----------

No errors or warnings.

Done.

Please download and install the latest hplip-3.11.12 from http://hplipopensource.com/hplip-web/install.html. The plugin issue has been fixed in this release.

luh3417 (raen) said : #10

Hi I did and it won't install. This is the error I get:

Plug-in version: 3.11.12
Installed HPLIP version: 3.11.12
Number of files to install: 36

QInotifyFileSystemWatcherEngine::addPaths: inotify_add_watch failed: No such file or directory
QFileSystemWatcher: failed to add paths: /home/raena/.config/ibus/bus
Bus::open: Can not get ibus-daemon's address.
IBusInputContext::createInputContext: no connection to ibus-daemon
Error: "/var/tmp/kdecache-raena" is owned by uid 1000 instead of uid 0.

Done.
./hplip-plugin-install: line 4: 7482 Segmentation fault python ./plugin_install.py $*

Hi,
To analyze further, Can please run "sudo hp-plugin -g" in terminal and send us the output.

Meanwhile, please check if selinux is enabled, if enabled please disable as follows:-
$ echo 0 > /selinux/enforce

Procedure to check:-
$ cat /selinux/enforce
-->if it contains '1', selinux is enabled. Otherwise it is disabled.

Thanks & Regards,
Amarnath

luh3417 (raen) said : #12

OK

cat /selinux/enforce
cat: /selinux/enforce: No such file or directory

AND

sudo hp-plugin -g
[sudo] password for raena:

HP Linux Imaging and Printing System (ver. 3.11.12)
Plugin Download and Install Utility ver. 2.1

Copyright (c) 2001-9 Hewlett-Packard Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.

hp-plugin[7934]: debug: Locking: /var/hp-plugin.lock
hp-plugin[7934]: debug: Unable to open file installer/distros.dat for reading.
hp-plugin[7934]: debug: []
hp-plugin[7934]: debug: Plug-in version=3.11.12
hp-plugin[7934]: debug: Plug-in=hplip-3.11.12-plugin.run
Error: "/var/tmp/kdecache-raena" is owned by uid 1000 instead of uid 0.
hp-plugin[7934]: debug: Loading user settings...
hp-plugin[7934]: debug: FAB command: /usr/bin/hp-fab
hp-plugin[7934]: debug: Scan command: /usr/bin/xsane -V %SANE_URI%
hp-plugin[7934]: debug: Auto refresh: False
hp-plugin[7934]: debug: Auto refresh rate: 30
hp-plugin[7934]: debug: Auto refresh type: 1
hp-plugin[7934]: debug: Systray visible: 0
hp-plugin[7934]: debug: Systray messages: 0
hp-plugin[7934]: debug: Last used device URI:
hp-plugin[7934]: debug: Last used printer:
hp-plugin[7934]: debug: Working directory: .
hp-plugin[7934]: debug: Starting GUI loop...
QInotifyFileSystemWatcherEngine::addPaths: inotify_add_watch failed: No such file or directory
QFileSystemWatcher: failed to add paths: /home/raena/.config/ibus/bus
Bus::open: Can not get ibus-daemon's address.
IBusInputContext::createInputContext: no connection to ibus-daemon
hp-plugin[7934]: debug: Plugin.conf url: http://hplip.sf.net/plugin.conf
Checking for network connection...
hp-plugin[7934]: debug: /usr/bin/wget --timeout=60 --output-document=- http://www.google.com
hp-plugin[7934]: debug: --2012-01-28 00:47:22-- http://www.google.com/
Resolving www.google.com... 74.125.237.52, 74.125.237.48, 74.125.237.49, ...
Connecting to www.google.com|74.125.237.52|:80... connected.
HTTP request sent, awaiting response... 302 Found
Location: http://www.google.com.au/ [following]
--2012-01-28 00:47:23-- http://www.google.com.au/
Resolving www.google.com.au... 74.125.237.56
Connecting to www.google.com.au|74.125.237.56|:80... connected.
HTTP request sent, awaiting response... 200 OK
Length: unspecified [text/html]
Saving to: `STDOUT'

    [<=> ] 0 --.-K/s <!doctype html><html itemscope itemtype="http://schema.org/WebPage"><head><meta http-equiv="content-type" content="text/html; charset=ISO-8859-1"><meta itemprop="image" content="/images/google_favicon_128.png"><title>Google</title><script>window.google={kEI:"2aoiT5KyFo3qmAXb3LDOCQ",getEI:function(b){var c;while(b&&!(b.getAttribute&&(c=b.getAttribute("eid"))))b=b.parentNode;return c||google.kEI},https:function(){return window.location.protocol=="https:"},kEXPI:"35055,35507,35777,35900,36045,36070,36483",kCSI:{e:"35055,35507,35777,35900,36045,36070,36483",ei:"2aoiT5KyFo3qmAXb3LDOCQ"},authuser:0,
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[b,c];return false}};(function(){var b=
google.kEI;window.pp_tos={};var c=document.domain.replace(/.*?(google\..*)/,"$1");function f(){var a=0;try{var e=document.cookie.match(/PP_TOS_ACK=([^;]*)/);a=e&&!isNaN(e[1])?e[1]:0}catch(l){d("error","read_cookie")}return a}function h(){var a=f();if(a>=0){g(++a);if(f()>0)m()}}function d(a,e){var l=new Image;e=e?"&emsg="+e:"";l.src=["//",c,"/gen_204?atyp=i&ct=pp_tos&cd=",a,"&source=","web","&ei=",b,e].join("");window.pp_tos.beacon=l}function g(a){var e=new Date((new Date).getTime()+5184000000);try{var l=
"PP_TOS_ACK="+a+"; expires="+e.toGMTString()+"; path=/; domain="+c;document.cookie=l}catch(n){d("error","write_cookie")}}function k(){g(-1);d("dismiss");j()}function i(){g(-1);d("tellmore");j()}function m(){var a=document.getElementById("bb_pp_tos_ack");if(a){a.style.display="";d("display")}}function j(){var a=document.getElementById("bb_pp_tos_ack");if(a)a.style.display="none"}window.pp_tos.handleDismiss=k;window.pp_tos.handleLearnMore=i;window.pp_tos.checkCookie=h})();
window.google.sn="webhp";window.google.timers={};window.google.startTick=function(a,b){window.google.timers[a]={t:{start:(new Date).getTime()},bfr:!(!b)}};window.google.tick=function(a,b,c){if(!window.google.timers[a])google.startTick(a);window.google.timers[a].t[b]=c||(new Date).getTime()};google.startTick("load",true);try{}catch(u){}
var _gjwl=location;function _gjuc(){var e=_gjwl.href.indexOf("#");if(e>=0){var a=_gjwl.href.substring(e);if(a.indexOf("&q=")>0||a.indexOf("#q=")>=0){a=a.substring(1);if(a.indexOf("#")==-1){for(var c=0;c<a.length;){var d=c;if(a.charAt(d)=="&")++d;var b=a.indexOf("&",d);if(b==-1)b=a.length;var f=a.substring(d,b);if(f.indexOf("fp=")==0){a=a.substring(0,c)+a.substring(b,a.length);b=c}else if(f=="cad=h")return 0;c=b}_gjwl.href="/search?"+a+"&cad=h";return 1}}}return 0}function _gjp(){!(window._gjwl.hash&&
window._gjuc())&&setTimeout(_gjp,500)};
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hp-plugin[7934]: debug: =http://www.google.com.au/" class=gb4>Sign in</a></nobr></div><div class=gbh style=left:0></div><div class=gbh style=right:0></div></div><center><br clear=all id=lgpd><div id=lga><div style="padding:28px 0 3px"><div align=left style="background:url(/intl/en_com/images/srpr/logo1w.png) no-repeat;height:110px;width:276px" title="Google" id=hplogo onload="window.lol&&lol()"><div nowrap style="color:#777;font-size:16px;font-weight:bold;left:214px;position:relative;top:70px">Australia</div></div></div><br></div><form action="/search" name=f><table cellpadding=0 cellspacing=0><tr valign=top><td width=25%>&nbsp;</td><td align=center nowrap><input name=hl type=hidden value=en><input name=source type=hidden value=hp><input type=hidden name=ie value="ISO-8859-1"><div class=ds style="height:32px;margin:4px 0"><input autocomplete=off maxlength=2048 name=q class="lst" title="Google Search" value="" size=57 style="background:#fff;border:1px solid #ccc;border-bottom-color:#999;border-right-color:#999;color:#000;margin:0;padding:5px 8px 0 6px;vertical-align:top"></div><br style="line-height:0"><span class=ds ><span class=lsbb><input name=btnG type=submit value="Google Search" class=lsb></span></span><span class=ds><span class=lsbb><input name=btnI type=submit class=lsb value="I&#39;m Feeling Lucky"></span></span></td><td nowrap width=25% align=left class="fl sblc"><a href="/advanced_search?hl=en">Advanced search</a><a href="/language_tools?hl=en">Language tools</a></td></tr></table><input type=hidden id=gbv name=gbv value="1"></form><div style="font-size:83%;min-height:3.5em"><br><div id=prm><span><font size="-1"><span style="color:red"></span>We�re changing our privacy policy and terms. This stuff matters. <a href="https://www.google.com/intl/en-GB/policies/#utm_source=googlehp&amp;utm_medium=hpp&amp;utm_campaign=en_all-hpp_pp" onclick="google.promos&&google.promos.link&& google.promos.link.cl()">Learn more</a></font><br/><br/><br/><script type="text/javascript">(function(){var f="PERSIST_DATA_FAIL";if(!google.promos)google.promos={};google.promos.ActionType={ACCEPT:"a",CANCEL:"c",DISMISS:"d",CLICK:"h",IMPRESSION:"i",NO_THANKS:"n",X_BUTTON:"x",MGMHP_ACCEPT:"ma",MGMHP_CANCEL:"mc",MGMHP_IMPRESSION:"mi",MGMHPPD_ACCEPT:"pa",MGMHPPD_CANCEL:"pc",MGMHPPD_IMPRESSION:"pi",MGMHPPD_NO_THANKS:"pn",MGMHPPD_NO_BUTTON:"px",MGMHPPD_DISMISS:"pd"};google.promos.sl=function(a,b,c,d){var e=[c,"id="+a,"loc="+google.sn];e.push("oi=promoslinger");if(d)e.push(d);google.log(b,e.join("&"))};google.promos.si=function(a,b,c,d){if(Math.random()<0.01)google.promos.sl(a,b,d?d:google.promos.ActionType.IMPRESSION,c)};function g(){try{return typeof window.localStorage=="object"}catch(a){return false}}google.promos.spd=function(a,b,c){if(g())window.localStorage.setItem(b,c);else if(a)try{a.setAttribute(b,c);a.save(a.id)}catch(d){google.ml(d,false,{cause:f})}};google.promos.gpd=function(a,b){if(g())return window.localStorage.getItem(b);else if(a)try{a.load(a.id);return a.getAttribute(b)}catch(c){google.ml(c,false,{cause:f})}return""};})()
</script><script type="text/javascript">(function(){var a,b;if(!google.promos.link)google.promos.link={};google.promos.link.cl=function(){try{google.promos.sl(b,a,google.promos.ActionType.CLICK)}catch(c){google.ml(c,false,{cause:a+"_CL"})}};google.promos.link.init=function(c,d){a=d;try{b=c;google.promos.si(b,a)}catch(e){google.ml(e,false,{cause:a+"_INIT"})}};})()
</script><script>(function(){var sourceWebappPromoID=227001;var payloadType=3;

google.promos.link.init(sourceWebappPromoID,payloadType);})();</script> </span></div></div><div id=res></div><span id=footer><center id=fctr><div style="font-size:10pt"><div id=fll style="margin:19px auto;text-align:center"><a href="/intl/en/ads/">Advertising&nbsp;Programmes</a><a href="/services/">Business Solutions</a><a href="https://plus.google.com/115477067087672475993" rel="publisher">+Google</a><a href="/intl/en/about.html">About Google</a><a href="http://www.google.com/ncr" class="gl nobr">Go to Google.com</a></div></div><p style="color:#767676;font-size:8pt">&copy; 2012 - <a href="/intl/en/privacy.html">Privacy</a></p></center></span> <div id=xjsd></div><div id=xjsi><script>if(google.y)google.y.first=[];google.dlj=function(b){window.setTimeout(function(){var a=document.createElement("script");a.src=b;document.getElementById("xjsd").appendChild(a)},0)};
if(google.y)google.y.first=[];if(!google.xjs){google.dstr=[];google.rein=[];if(google.timers&&google.timers.load.t){google.timers.load.t.xjsls=new Date().getTime();}google.dlj('/extern_js/f/CgJlbhICYXUgACswRTgALCswWjgALCswDjgALCswPDgALCswUTgALCswCjgAmgICaGUsKzCYATgALCswFjgALCswGTgALCswQTgALCswTTgALCswTjgALCswVDgALCswaTgALCswkAE4ACwrMJIBOAAsKzDRATgALCsw2AE4ACwrMBg4ACwrMCY4ACyAAlCQAmI/sBFuqrT5uAg.js');google.xjs=1}google.neegg=1;google.mc=[];google.mc=google.mc.concat([[69,{}],[14,{}],[60,{}],[81,{}],[10,{"client":"hp","dh":true,"ds":"","fl":true,"host":"google.com.au","jsonp":true,"msgs":{"lcky":"I\u0026#39;m Feeling Lucky","lml":"Learn more","psrc":"This search was removed from your \u003Ca href=\"/history\"\u003EWeb History\u003C/a\u003E","psrl":"Remove","srch":"Google Search"},"ovr":{"o":1,"pf":1,"ps":1,"sn":1,"sw":1},"pq":"","scd":10,"sce":5}],[152,{}],[65,{}],[78,{}],[25,{"g":8,"k":false,"m":{"app":true,"bks":true,"blg":true,"dsc":true,"evn":true,"flm":true,"frm":true,"isch":true,"klg":true,"mbl":true,"nws":true,"plcs":true,"ppl":true,"prc":true,"pts":true,"rcp":true,"shop":true,"vid":true},"t":null}],[209,{}],[216,{}],[105,{}],[22,{"db":false,"m_errors":{"32":"Sorry, no more results to show.","default":"\u003Cfont color=red\u003EError:\u003C/font\u003E The server could not complete your request. Try again in 30 seconds."},"m_tip":"Click for more information","nlpm":"-153px -84px","nlpp":"-153px -70px","utp":false}],[77,{}],[146,{}],[144,{}],[84,{}],[24,{}],[38,{}]]);google.y.first.push(function(){if(google.med){google.med('init');google.initHistory();google.med('history');}google.History&&google.History.initialize('/')});if(google.j&&google.j.en&&google.j.xi){window.setTimeout(google.j.xi,0);}</script></div><script>(function(){
var b,d,e,f;function g(a,c){if(a.removeEventListener){a.removeEventListener("load",c,false);a.removeEventListener("error",c,false)}else{a.detachEvent("onload",c);a.detachEvent("onerror",c)}}function h(a){f=(new Date).getTime();++d;a=a||window.event;var c=a.target||a.srcElement;g(c,h)}var i=document.getElementsByTagName("img");b=i.length;d=0;for(var j=0,k;j<b;++j){k=i[j];if(k.complete||typeof k.src!="string"||!k.src)++d;else if(k.addEventListener){k.addEventListener("load",h,false);k.addEventListener("error",
h,false)}else{k.attachEvent("onload",h);k.attachEvent("onerror",h)}}e=b-d;function l(){if(!google.timers.load.t)return;google.timers.load.t.ol=(new Date).getTime();google.timers.load.t.iml=f;google.kCSI.imc=d;google.kCSI.imn=b;google.kCSI.imp=e;if(google.stt!==undefined)google.kCSI.stt=google.stt;google.timers.load.t.xjs&&google.report&&google.report(google.timers.load,google.kCSI)}if(window.addEventListener)window.addEventListener("load",
l,false);else if(window.attachEvent)window.attachEvent("onload",l);google.timers.load.t.prt=(f=(new Date).getTime());
})();
    [ <=> ] 13,681 --.-K/s in 0.04s

2012-01-28 00:47:23 (347 KB/s) - written to stdout [13681]

YES
hp-plugin[7934]: debug: wget returned: 0
Downloading configuration file from: http://hplip.sf.net/plugin.conf
hp-plugin[7934]: debug: --2012-01-28 00:47:23-- http://hplip.sf.net/plugin.conf
Resolving hplip.sf.net... 216.34.181.96
Connecting to hplip.sf.net|216.34.181.96|:80... connected.
HTTP request sent, awaiting response...
hp-plugin[7934]: debug: 302 Found
Location: http://hplip.sourceforge.net/plugin.conf [following]
--2012-01-28 00:47:24-- http://hplip.sourceforge.net/plugin.conf
Resolving hplip.sourceforge.net... 216.34.181.96
Reusing existing connection to hplip.sf.net:80.
HTTP request sent, awaiting response... 200 OK
Length: 8720 (8.5K) [text/plain]
Saving to: `/tmp/tmplLvurR'

 0% [ ] 0 --.-K/s
100%[======================================>] 8,720 34.4K/s in 0.2s

2012-01-28 00:47:25 (34.4 KB/s) - `/tmp/tmplLvurR' saved [8720/8720]

hp-plugin[7934]: debug: path=http://www.openprinting.org/download/printdriver/auxfiles/HP/plugins/hplip-3.11.12-plugin.run, size=1804168, checksum=a52611a80ceda562239cc64c37e0c2161784d1cd, timestamp=1323430263.390000, ok=True
Checking for network connection...
hp-plugin[7934]: debug: /usr/bin/wget --timeout=60 --output-document=- http://www.google.com
hp-plugin[7934]: debug: --2012-01-28 00:47:26-- http://www.google.com/
Resolving www.google.com... 74.125.237.52, 74.125.237.48, 74.125.237.49, ...
Connecting to www.google.com|74.125.237.52|:80... connected.
HTTP request sent, awaiting response... 302 Found
Location: http://www.google.com.au/ [following]
--2012-01-28 00:47:26-- http://www.google.com.au/
Resolving www.google.com.au... 74.125.237.120
Connecting to www.google.com.au|74.125.237.120|:80... connected.
HTTP request sent, awaiting response... 200 OK
Length: unspecified [text/html]
Saving to: `STDOUT'

    [<=> ] 0 --.-K/s <!doctype html><html itemscope itemtype="http://schema.org/WebPage"><head><meta http-equiv="content-type" content="text/html; charset=ISO-8859-1"><meta itemprop="image" content="/images/google_favicon_128.png"><title>Google</title><script>window.google={kEI:"3KoiT_yIH-X7mAXzo7GGDg",getEI:function(b){var c;while(b&&!(b.getAttribute&&(c=b.getAttribute("eid"))))b=b.parentNode;return c||google.kEI},https:function(){return window.location.protocol=="https:"},kEXPI:"25655,35055,35507,35777,35900,36045,36070,36483",kCSI:{e:"25655,35055,35507,35777,35900,36045,36070,36483",ei:"3KoiT_yIH-X7mAXzo7GGDg"},authuser:0,
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delete k[i];return}d.src=j;g.li=i+1},lc:[],li:0,Toolbelt:{},y:{},x:function(b,c){google.y[b.id]=
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    [ <=> ] 13,693 --.-K/s in 0.04s

2012-01-28 00:47:26 (352 KB/s) - written to stdout [13693]

YES
hp-plugin[7934]: debug: wget returned: 0
Downloading plug-in from: http://www.openprinting.org/download/printdriver/auxfiles/HP/plugins/hplip-3.11.12-plugin.run
hp-plugin[7934]: debug: Downloading 3.11.12 plug-in file from 'http://www.openprinting.org/download/printdriver/auxfiles/HP/plugins/hplip-3.11.12-plugin.run' to '/tmp'...
hp-plugin[7934]: debug: /usr/bin/wget http://www.openprinting.org/download/printdriver/auxfiles/HP/plugins/hplip-3.11.12-plugin.run
hp-plugin[7934]: debug: --2012-01-28 00:47:26-- http://www.openprinting.org/download/printdriver/auxfiles/HP/plugins/hplip-3.11.12-plugin.run
Resolving www.openprinting.org...
hp-plugin[7934]: debug: 140.211.169.16
Connecting to www.openprinting.org|140.211.169.16|:80... connected.
HTTP request sent, awaiting response... 200 OK
Length: 1804168 (1.7M) [text/plain]
Saving to: `hplip-3.11.12-plugin.run.1'

 0% [ ] 0 --.-K/s
 5% [=> ] 96,827 89.5K/s
29% [==========> ] 534,587 271K/s
72% [===========================> ] 1,306,139 435K/s
100%[======================================>] 1,804,168 494K/s in 3.6s

2012-01-28 00:47:32 (494 KB/s) - `hplip-3.11.12-plugin.run.1' saved [1804168/1804168]

hp-plugin[7934]: debug: wget returned: 0
hp-plugin[7934]: debug: File error page score: 0.000000
hp-plugin[7934]: debug: D/L file checksum=a52611a80ceda562239cc64c37e0c2161784d1cd
hp-plugin[7934]: debug: Downloading 3.11.12 plug-in digital signature file from 'http://www.openprinting.org/download/printdriver/auxfiles/HP/plugins/hplip-3.11.12-plugin.run.asc' to '/tmp/hplip-3.11.12-plugin.run.asc'...
hp-plugin[7934]: debug: File error page score: 0.000000
Receiving digital keys: /usr/bin/gpg --no-permission-warning --keyserver pgp.mit.edu --recv-keys 0xA59047B9
hp-plugin[7934]: debug: gpg: requesting key A59047B9 from hkp server pgp.mit.edu

hp-plugin[7934]: debug: gpg: key A59047B9: "HPLIP (HP Linux Imaging and Printing) <email address hidden>" not changed
gpg: Total number processed: 1
gpg: unchanged: 1

hp-plugin[7934]: debug: gpg: requesting key A59047B9 from hkp server pgp.mit.edu
gpg: key A59047B9: "HPLIP (HP Linux Imaging and Printing) <email address hidden>" not changed
gpg: Total number processed: 1
gpg: unchanged: 1

hp-plugin[7934]: debug: Verifying plugin with digital keys: /usr/bin/gpg --no-permission-warning --verify /tmp/hplip-3.11.12-plugin.run.asc /tmp/hplip-3.11.12-plugin.run
hp-plugin[7934]: debug: gpg: Signature made Fri 09 Dec 2011 22:31:04 EST using DSA key ID A59047B9
gpg: Good signature from "HPLIP (HP Linux Imaging and Printing) <email address hidden>"
gpg: WARNING: This key is not certified with a trusted signature!
gpg: There is no indication that the signature belongs to the owner.
Primary key fingerprint: 4ABA 2F66 DBD5 A958 9491 0E06 73D7 70CD A590 47B9

hp-plugin[7934]: debug: gpg: Signature made Fri 09 Dec 2011 22:31:04 EST using DSA key ID A59047B9
gpg: Good signature from "HPLIP (HP Linux Imaging and Printing) <email address hidden>"
gpg: WARNING: This key is not certified with a trusted signature!
gpg: There is no indication that the signature belongs to the owner.
Primary key fingerprint: 4ABA 2F66 DBD5 A958 9491 0E06 73D7 70CD A590 47B9

hp-plugin[7934]: debug: /usr/bin/gpg status: 0
Verifying archive integrity... All good.
Uncompressing HPLIP 3.11.12 Plugin Self Extracting Archive.........................................

HP Linux Imaging and Printing System (ver. 3.11.12)
Plugin Installer ver. 3.0

Copyright (c) 2001-9 Hewlett-Packard Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.

Plug-in version: 3.11.12
Installed HPLIP version: 3.11.12
Number of files to install: 36

QInotifyFileSystemWatcherEngine::addPaths: inotify_add_watch failed: No such file or directory
QFileSystemWatcher: failed to add paths: /home/raena/.config/ibus/bus
Bus::open: Can not get ibus-daemon's address.
IBusInputContext::createInputContext: no connection to ibus-daemon
Error: "/var/tmp/kdecache-raena" is owned by uid 1000 instead of uid 0.

Done.
./hplip-plugin-install: line 4: 8003 Segmentation fault python ./plugin_install.py $*
error: Plug-in install failed.
Error: "/tmp/kde-raena" is owned by uid 1000 instead of uid 0.

Done.
hp-plugin[7934]: debug: Unlocking: /var/hp-plugin.lock
Segmentation fault

goutam kodu (goutam-hplip) said : #13

Hi

Thanks for the log. We tried to reproduce the same in our lab but couldn't reproduce it. The plug-in file got installed fine.
Can you try one more method of installing the plug-in file ?

- Download the plug-in file manually using the command :

   wget - -no-cache "http://www.openprinting.org/download/printdriver/auxfiles/HP/plugins/hplip-3.11.12-plugin.run"

- Download the plug-in digital signature file.

   wget - -no-cache "http://www.openprinting.org/download/printdriver/auxfiles/HP/plugins/hplip-3.11.12-plugin.run.asc"

- To install the plug-in run command :

  sudo sh hplip-3.11.12-plugin.run

provide us the out put of this command if you get the same segmentation error.

 sudo sh hplip-3.11.12-plugin.run --check

Regards,
Goutam

luh3417 (raen) said : #14

Hi thanks I am still getting the same segmentation error. Followed your steps as follows:

wget --no-cache http://www.openprinting.org/download/printdriver/auxfiles/HP/plugins/hplip-3.11.12-plugin.run
--2012-02-06 12:08:51-- http://www.openprinting.org/download/printdriver/auxfiles/HP/plugins/hplip-3.11.12-plugin.run
Resolving www.openprinting.org... 140.211.169.16
Connecting to www.openprinting.org|140.211.169.16|:80... connected.
HTTP request sent, awaiting response... 200 OK
Length: 1804168 (1.7M) [text/plain]
Saving to: `hplip-3.11.12-plugin.run.1'

100%[====================================================================================================================>] 1,804,168 481K/s in 3.7s

2012-02-06 12:08:57 (481 KB/s) - `hplip-3.11.12-plugin.run.1' saved [1804168/1804168]

raena@kubuntu:~/Apps/HP$ sudo sh hplip-3.11.12-plugin.run
[sudo] password for raena:
Verifying archive integrity... All good.
Uncompressing HPLIP 3.11.12 Plugin Self Extracting Archive.........................................

HP Linux Imaging and Printing System (ver. 3.11.12)
Plugin Installer ver. 3.0

Copyright (c) 2001-9 Hewlett-Packard Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.

Plug-in version: 3.11.12
Installed HPLIP version: 3.11.12
Number of files to install: 36

QInotifyFileSystemWatcherEngine::addPaths: inotify_add_watch failed: No such file or directory
QFileSystemWatcher: failed to add paths: /home/raena/.config/ibus/bus
Bus::open: Can not get ibus-daemon's address.
IBusInputContext::createInputContext: no connection to ibus-daemon
Error: "/var/tmp/kdecache-raena" is owned by uid 1000 instead of uid 0.

Done.
./hplip-plugin-install: line 4: 24840 Segmentation fault python ./plugin_install.py $*
raena@kubuntu:~/Apps/HP$ sudo sh hplip-3.11.12-plugin.run --check
Verifying archive integrity... MD5 checksums are OK. All good.
raena@kubuntu:~/Apps/HP$

goutam kodu (goutam-hplip) said : #15

Hi,

I tried to reproduce the same in our lab with the same set-up of Ubuntu 10.04 64 bit but could not get the segmentation fault.
May be in your system it is accessing a different version of Python library files. To confirm that please help us provide us some more debug outputs.

1. Run command :
    sudo sh hplip-3.11.12-plugin.run - -confirm

It will ask, About to extract XXXX KB in /tmp/selfgzXXXX..... Proceed ? [Y/n] (Where X is some numerical)

   Press Y and proceed.

As sudo user go to the folder /tmp/selfgzXXXX

 sudo cd /tmp/selfgz*

Next , run command

 python ./plugin_install.py -g

And provide its output here.

Sorry for asking you more on this.

Regards,
Goutam

luh3417 (raen) said : #16

That is not working. No file /tmp/selfgz26945 is getting created as the script executes the installation. See following:

sudo sh hplip-3.11.12-plugin.run --confirm
Verifying archive integrity... All good.
About to extract 2172 KB in /tmp/selfgz26945 ... Proceed ? [Y/n] y
Uncompressing HPLIP 3.11.12 Plugin Self Extracting Archive.........................................
OK to execute: ./hplip-plugin-install -v 3.11.12 -c 36 ? [Y/n] y

HP Linux Imaging and Printing System (ver. 3.11.12)
Plugin Installer ver. 3.0

Copyright (c) 2001-9 Hewlett-Packard Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.

Plug-in version: 3.11.12
Installed HPLIP version: 3.11.12
Number of files to install: 36

QInotifyFileSystemWatcherEngine::addPaths: inotify_add_watch failed: No such file or directory
QFileSystemWatcher: failed to add paths: /home/raena/.config/ibus/bus
Bus::open: Can not get ibus-daemon's address.
IBusInputContext::createInputContext: no connection to ibus-daemon
Error: "/var/tmp/kdecache-raena" is owned by uid 1000 instead of uid 0.

Done.
./hplip-plugin-install: line 4: 27003 Segmentation fault python ./plugin_install.py $*
The program './hplip-plugin-install' returned an error code (139)

sudo cd /tmp/selfgz*
sudo: cd: command not found

cd /tmp
raena@kubuntu:/tmp$ ls -a
. 4f29f2d376a2e 4f29f2ee830c8 4f29fd496cb25 4f2a031286a7d 4f2a082e45f74 .ICE-unix nsmail.bin virt_1112
.. 4f29f2d378e89 4f29f2eebc9ba 4f29fd496cdaf 4f2a03145664b acroread_1000_1000 kde-raena orbit-raena VMwareDnD
4f29f2d1d3e8d 4f29f2d37b4bb 4f29f2eebcc48 4f29fd4b68beb 4f2a082b3e647 .esd-1000 kde-root .org.chromium.Chromium.DZSmVj .winbindd
4f29f2d1de3fe 4f29f2d37da58 4f29f2f14a467 4f2a031276648 4f2a082b4bc85 gdl keyring-U1cnqr pulse-tja7kaqGHss6 .X0-lock
4f29f2d372ee7 4f29f2d38eae8 4f29fd495f4ef 4f2a0312867fe 4f2a082b4bf0e gpg-ZYdtED ksocket-raena ssh-qzGUKr1553 .X11-unix
raena@kubuntu:/tmp$

Hi,
Sorry to say that we can't reproduce this problem here, Can you please try following methods
    1) run "su -" command in terminal
       --> enter root password
     2)run "hp-plugin -g" command

or
     1) kdesu -u <username> -c hp-plugin
please refer http://ubuntuforums.org/showthread.php?t=1080625

Thanks & Regards,
Amarnath

luh3417 (raen) said : #18

Hi as root did not work. Could not find kdesu only kdesudo and that did not work either even using username as root :-(

raena@kubuntu:~$ kdesudo -u raena -c hp-plugin

HP Linux Imaging and Printing System (ver. 3.11.12)
Plugin Download and Install Utility ver. 2.1

Copyright (c) 2001-9 Hewlett-Packard Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.

error: You must be root to run this utility.
raena@kubuntu:~$ sudo -s
root@kubuntu:~# kdesudo -u raena -c hp-plugin
Error: "/var/tmp/kdecache-raena" is owned by uid 1000 instead of uid 0.
Error: "/tmp/kde-raena" is owned by uid 1000 instead of uid 0.

HP Linux Imaging and Printing System (ver. 3.11.12)
Plugin Download and Install Utility ver. 2.1

Copyright (c) 2001-9 Hewlett-Packard Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.

error: You must be root to run this utility.
root@kubuntu:~# kdesudo -u root -c hp-plugin
Error: "/var/tmp/kdecache-raena" is owned by uid 1000 instead of uid 0.
Error: "/tmp/kde-raena" is owned by uid 1000 instead of uid 0.

HP Linux Imaging and Printing System (ver. 3.11.12)
Plugin Download and Install Utility ver. 2.1

Copyright (c) 2001-9 Hewlett-Packard Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.

QInotifyFileSystemWatcherEngine::addPaths: inotify_add_watch failed: No such file or directory
QFileSystemWatcher: failed to add paths: /root/.config/ibus/bus
Bus::open: Can not get ibus-daemon's address.
IBusInputContext::createInputContext: no connection to ibus-daemon
Checking for network connection...
Downloading configuration file from: http://hplip.sf.net/plugin.conf
Checking for network connection...
Downloading plug-in from: http://www.openprinting.org/download/printdriver/auxfiles/HP/plugins/hplip-3.11.12-plugin.run
Receiving digital keys: /usr/bin/gpg --no-permission-warning --keyserver pgp.mit.edu --recv-keys 0xA59047B9
Verifying archive integrity... All good.
Uncompressing HPLIP 3.11.12 Plugin Self Extracting Archive.........................................

HP Linux Imaging and Printing System (ver. 3.11.12)
Plugin Installer ver. 3.0

Copyright (c) 2001-9 Hewlett-Packard Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.
I tried as root and with kdesudo and still no luck :-(

Plug-in version: 3.11.12
Installed HPLIP version: 3.11.12
Number of files to install: 36

QInotifyFileSystemWatcherEngine::addPaths: inotify_add_watch failed: No such file or directory
QFileSystemWatcher: failed to add paths: /root/.config/ibus/bus
Bus::open: Can not get ibus-daemon's address.
IBusInputContext::createInputContext: no connection to ibus-daemon

Done.
./hplip-plugin-install: line 4: 31657 Segmentation fault python ./plugin_install.py $*
error: Plug-in install failed.

Done.
Segmentation fault

goutam kodu (goutam-hplip) said : #19

Hi,

>sudo sh hplip-3.11.12-plugin.run --confirm
>Verifying archive integrity... All good.
>About to extract 2172 KB in /tmp/selfgz26945 ... Proceed ? [Y/n] y
>Uncompressing HPLIP 3.11.12 Plugin Self Extracting Archive.........................................

>OK to execute: ./hplip-plugin-install -v 3.11.12 -c 36 ? [Y/n] y

I need you to only uncompress the hplip-3.11.12-plugin.run archive. The uncompressed file gets store in the /tmp/selfgzXXXX. Don't proceed with the second step. Just leave the terminal as it is and open a new terminal or a new tab in the existing terminal and go the folder /tmp/selfgzXXXX as a root user (superuser) i.e sudo su and check if you can find the plugin_install.py file.

Execute the file by command python ./plugin_install.py $* -g and please provide its output here.

Thanks,
Goutam

luh3417 (raen) said : #20

raena@kubuntu:/tmp$ sudo -s
root@kubuntu:/tmp# cd selfgz666
root@kubuntu:/tmp/selfgz666# ls -a
. bb_marvell-x86_32.so hp_laserjet_p1007.fw.gz
.. bb_marvell-x86_64.so hp_laserjet_p1008.fw.gz
86-hpmud-hp_laserjet_1000.rules bb_soapht-x86_32.so hp_laserjet_p1009.fw.gz
86-hpmud-hp_laserjet_1005_series.rules bb_soapht-x86_64.so hp_laserjet_p1505.fw.gz
86-hpmud-hp_laserjet_1018.rules bb_soap-x86_32.so hp_laserjet_professional_p1102.fw.gz
86-hpmud-hp_laserjet_1020.rules bb_soap-x86_64.so hp_laserjet_professional_p1102w.fw.gz
86-hpmud-hp_laserjet_p1005.rules fax_marvell-x86_32.so hp_laserjet_professional_p1566.fw.gz
86-hpmud-hp_laserjet_p1006.rules fax_marvell-x86_64.so hplip-plugin-install
86-hpmud-hp_laserjet_p1007.rules hp_laserjet_1000.fw.gz license.txt
86-hpmud-hp_laserjet_p1008.rules hp_laserjet_1005_series.fw.gz lj-x86_32.so
86-hpmud-hp_laserjet_p1505.rules hp_laserjet_1018.fw.gz lj-x86_64.so
86-hpmud-hp_laserjet_professional_p1102.rules hp_laserjet_1020.fw.gz plugin_install.py
86-hpmud-hp_laserjet_professional_p1102w.rules hp_laserjet_p1005.fw.gz plugin.spec
86-hpmud-hp_laserjet_professional_p1566.rules hp_laserjet_p1006.fw.gz version.txt
root@kubuntu:/tmp/selfgz666# chmod u+x plugin_install.py
root@kubuntu:/tmp/selfgz666# ./plugin_install.py $* -g
./plugin_install.py: line 22: __version__: command not found
./plugin_install.py: line 23: __title__: command not found
./plugin_install.py: line 24: __doc__: command not found
./plugin_install.py: line 25: __mod__: command not found
import: Unable to grab mouse [Resource temporarily unavailable].
import: Unable to read X window image () [Resource temporarily unavailable].
import: Request did not return an image [Resource temporarily unavailable].
./plugin_install.py: line 40: syntax error near unexpected token `('
./plugin_install.py: line 40: `def startGUIInstall():'
root@kubuntu:/tmp/selfgz666#

luh3417 (raen) said : #21

missing python libraries?

Can you help with this problem?

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