HP Linux Imaging and Printing

Problems with HP Officejet j4680: cups-missing-filter error

Asked by antonioatzori on 2009-02-27

Hi,
I have installed hplip 3.9.2 with ubuntu 8.04 to use my HP OJ j4680.
The drivers are correct, the program can "see" the printer (can also report the cartridge status) but doesn't print, occours the error: cups-missing-filter.
Which is the problem?
Thanks

Question information

Language:
English Edit question
Status:
Solved
For:
HPLIP Edit question
Assignee:
No assignee Edit question
Solved by:
Aaron Albright
Solved:
2009-03-06
Last query:
2009-03-06
Last reply:
2009-03-04

Please run hp-check -t and post the output.

Thanks.

Aaron

antonioatzori (antonio-atzori) said : #2

HP Linux Imaging and Printing System (ver. 3.9.2)
Dependency/Version Check Utility ver. 14.1

Copyright (c) 2001-8 Hewlett-Packard Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.

Note: hp-check can be run in three modes:
1. Compile-time check mode (-c or --compile): Use this mode before compiling the
HPLIP supplied tarball (.tar.gz or .run) to determine if the proper dependencies
are installed to successfully compile HPLIP.
2. Run-time check mode (-r or --run): Use this mode to determine if a distro
supplied package (.deb, .rpm, etc) or an already built HPLIP supplied tarball
has the proper dependencies installed to successfully run.
3. Both compile- and run-time check mode (-b or --both) (Default): This mode
will check both of the above cases (both compile- and run-time dependencies).

Saving output in log file: hp-check.log

Initializing. Please wait...

---------------
| SYSTEM INFO |
---------------

Basic system information:
Linux trizoa-laptop 2.6.28-v15aspire1 #1 SMP PREEMPT Sun Jan 18 12:32:04 CET 2009 i686 GNU/Linux

Distribution:
ubuntu 8.04

HPOJ running?
No, HPOJ is not running (OK).

Checking Python version...
OK, version 2.5.2 installed

Checking PyQt 4.x version...
OK, version 4.3.3 installed.

Checking for CUPS...
Status: la stampa programmata รจ in esecuzione
error: Version: (Not available. CUPS may not be installed or not running.)

Checking for dbus/python-dbus...
dbus daemon is running.
python-dbus version: 0.82.4

------------------------------------
| COMPILE AND RUNTIME DEPENDENCIES |
------------------------------------

note: To check for compile-time only dependencies, re-run hp-check with the -c parameter (ie, hp-check -c).
note: To check for run-time only dependencies, re-run hp-check with the -r parameter (ie, hp-check -r).

Checking for dependency: CUPS - Common Unix Printing System...
OK, found.

Checking for dependency: CUPS DDK - CUPS driver development kit...
warning: NOT FOUND! This is an OPTIONAL/RUNTIME ONLY dependency. Some HPLIP functionality may not function properly.
To install this dependency, execute this command:
sudo aptitude install --assume-yes cupsddk cupsddk-drivers

Checking for dependency: CUPS devel- Common Unix Printing System development files...
error: NOT FOUND! This is a REQUIRED/COMPILE TIME ONLY dependency. Please make sure that this dependency is installed before installing or running HPLIP.
To install this dependency, execute this command:
sudo aptitude install --assume-yes libcupsys2-dev cupsys-bsd

Checking for dependency: DBus - Message bus system...
OK, found.

Checking for dependency: gcc - GNU Project C and C++ Compiler...
OK, found.

Checking for dependency: GhostScript - PostScript and PDF language interpreter and previewer...
OK, found.

Checking for dependency: libcrypto - OpenSSL cryptographic library...
OK, found.

Checking for dependency: libjpeg - JPEG library...
OK, found.

Checking for dependency: libnetsnmp-devel - SNMP networking library development files...
OK, found.

Checking for dependency: libpthread - POSIX threads library...
OK, found.

Checking for dependency: libtool - Library building support services...
OK, found.

Checking for dependency: libusb - USB library...
OK, found.

Checking for dependency: make - GNU make utility to maintain groups of programs...
OK, found.

Checking for dependency: PIL - Python Imaging Library (required for commandline scanning with hp-scan)...
OK, found.

Checking for dependency: ppdev - Parallel port support kernel module....
error: NOT FOUND! This is a REQUIRED/RUNTIME ONLY dependency. Please make sure that this dependency is installed before installing or running HPLIP.
To install this dependency, execute these commands:
sudo modprobe ppdev
sudo cp -f /etc/modules /etc/modules.hplip
echo ppdev | sudo tee -a /etc/modules

Checking for dependency: PyQt 4- Qt interface for Python (for Qt version 4.x)...
OK, found.

Checking for dependency: PyQt 4 DBus - DBus Support for PyQt4...
OK, found.

Checking for dependency: Python ctypes - A foreign function library for Python...
OK, found.

Checking for dependency: Python DBus - Python bindings for DBus...
OK, found.

Checking for dependency: Python devel - Python development files...
OK, found.

Checking for dependency: Python XML libraries...
OK, found.

Checking for dependency: Python 2.3 or greater - Required for fax functionality...
OK, found.

Checking for dependency: Python 2.2 or greater - Python programming language...
OK, found.

Checking for dependency: Reportlab - PDF library for Python...
OK, found.

Checking for dependency: SANE - Scanning library...
OK, found.

Checking for dependency: SANE - Scanning library development files...
OK, found.

Checking for dependency: scanimage - Shell scanning program...
OK, found.

Checking for dependency: xsane - Graphical scanner frontend for SANE...
OK, found.

----------------------
| HPLIP INSTALLATION |
----------------------

Currently installed HPLIP version...
HPLIP 3.9.2 currently installed in '/usr/share/hplip'.

Current contents of '/etc/hp/hplip.conf' file:
# hplip.conf. Generated from hplip.conf.in by configure.

[hplip]
version=3.9.2

[dirs]
home=/usr/share/hplip
run=/var/run
ppd=/usr/share/ppd/hpijs/HP
ppdbase=/usr/share/ppd/hpijs
doc=/usr/share/doc/hplip-3.9.2
icon=/usr/share/applications
cupsbackend=/usr/lib/cups/backend
cupsfilter=/usr/lib/cups/filter
drv=/usr/share/cups/drv/hp

# Following values are determined at configure time and cannot be changed.
[configure]
network-build=yes
pp-build=no
gui-build=yes
scanner-build=yes
fax-build=yes
dbus-build=yes
cups11-build=no
doc-build=yes
shadow-build=no
foomatic-drv-install=no
foomatic-ppd-install=yes
foomatic-rip-hplip-install=no
internal-tag=3.9.2.49
restricted-build=no
ui-toolkit=qt4
qt3=no
qt4=yes

Current contents of '~/.hplip/hplip.conf' file:
[last_used]
printer_name = Officejet_J4680
printer =
device_uri = hp:/usb/Officejet_J4680_series?serial=CN88488289052X

[commands]
scan = /usr/bin/xsane -V %SANE_URI%

[installation]
version = 3.9.2.49
date_time = 02/27/09 19:38:25

[settings]
systray_visible = 2

[refresh]
rate = 30
enable = false
type = 1

[polling]
enable = false
device_list =
interval = 5

--------------------------
| DISCOVERED USB DEVICES |
--------------------------

  Device URI Model
  -------------------------------- -------------------------
  hp:/usb/Officejet_J4680_series?s HP Officejet J4680 series
  erial=CN88488289052X

---------------------------------
| INSTALLED CUPS PRINTER QUEUES |
---------------------------------

warning: No queues found.

----------------------
| SANE CONFIGURATION |
----------------------

'hpaio' in '/etc/sane.d/dll.conf'...
OK, found. SANE backend 'hpaio' is properly set up.

Checking output of 'scanimage -L'...
device `hpaio:/usb/Officejet_J4680_series?serial=CN88488289052X' is a Hewlett-Packard Officejet_J4680_series all-in-one
device `v4l:/dev/video0' is a Noname Acer Crystal Eye webcam virtual device

---------------------
| PYTHON EXTENSIONS |
---------------------

Checking 'cupsext' CUPS extension...
OK, found.

Checking 'pcardext' Photocard extension...
OK, found.

Checking 'hpmudext' I/O extension...
OK, found.

Checking 'scanext' SANE scanning extension...
OK, found.

-----------------
| USB I/O SETUP |
-----------------

Checking for permissions of USB attached printers...

HP Device 0x2c12 at 005:004:
    Device URI: hp:/usb/Officejet_J4680_series?serial=CN88488289052X
    Device node: /dev/bus/usb/005/004
    Mode: 0660
getfacl: Removing leading '/' from absolute path names
# file: dev/bus/usb/005/004
# owner: lp
# group: lp
user::rw-
user:trizoa:rw-
group::rw-
mask::rw-
other::---

-----------
| SUMMARY |
-----------

error: 4 errors and/or warnings.

Summary of needed commands to run to satisfy missing dependencies:
sudo aptitude install --assume-yes cupsddk cupsddk-drivers
sudo aptitude install --assume-yes libcupsys2-dev cupsys-bsd
sudo modprobe ppdev
sudo cp -f /etc/modules /etc/modules.hplip
echo ppdev | sudo tee -a /etc/modules

Please refer to the installation instructions at:
http://hplip.sourceforge.net/install/index.html

Done.

HPLIP is able to detect the printer and seems to have good communication with it--however there doesn't seem to be any printer queues configured.

To configure the printer please run:

sudo hp-setup

Thanks.

Aaron

antonioatzori (antonio-atzori) said : #4

I did it during hplip installation.
I do it again now, creating a new printer with the same caracteristic of the previous.
The same error appears: cups-missing-filter.
I don't understand where the problem is.

Thanks.

Antonio

Try running:

sudo aa-complain cupsd

any better?

Aaron

antonioatzori (antonio-atzori) said : #6

Now it's printing!!!
Thank you very much!!!

Antonio

antonioatzori (antonio-atzori) said : #7

Thanks Aaron Albright, that solved my question.