Cannot print from Ubuntu 8.10 to HP LaserJet 1018

Asked by Mirza Karamehmedovic on 2009-02-22

The printer is recognized by the system. However, when I send a print job to the printer, nothing happens. The HPLIP system reports that the print job has been sent, and later that the printing is complete. It even reports that the printer is busy while 'printing'. But nothing gets printed.

Question information

Language:
English Edit question
Status:
Solved
For:
HPLIP Edit question
Assignee:
No assignee Edit question
Solved by:
Aaron Albright
Solved:
2009-04-01
Last query:
2009-04-01
Last reply:
2009-03-05

Please run hp-check -t and post the output.

Thanks.

Aaron

I ran hp-check -t, and this is what I got:

hp-check[6881]: info: :
Initializing. Please wait...
Ubuntu

8.10

scheduler is running

Linux HP-desktop 2.6.27-11-generic #1 SMP Thu Jan 29 19:28:32 UTC 2009 x86_64 GNU/Linux

warning: Invalid ppd_dir value: None
hp-check[6881]: info: :
hp-check[6881]: info: :---------------
hp-check[6881]: info: :| SYSTEM INFO |
hp-check[6881]: info: :---------------
hp-check[6881]: info: :
hp-check[6881]: info: :Basic system information:
hp-check[6881]: info: :Linux HP-desktop 2.6.27-11-generic #1 SMP Thu Jan 29 19:28:32 UTC 2009 x86_64 GNU/Linux

hp-check[6881]: info: :
hp-check[6881]: info: :Distribution:
hp-check[6881]: info: :ubuntu 8.10
hp-check[6881]: info: :
HPOJ running?
hp-check[6881]: info: :No, HPOJ is not running (OK).
hp-check[6881]: info: :
hp-check[6881]: info: :Checking Python version...
hp-check[6881]: info: :OK, version 2.5.2 installed
hp-check[6881]: info: :
hp-check[6881]: info: :Checking PyQt version...
hp-check[6881]: info: :OK, version 3.17 installed.
hp-check[6881]: info: :
hp-check[6881]: info: :Checking SIP version...
error: SIP not installed or version not found.
hp-check[6881]: info: :
hp-check[6881]: info: :Checking for CUPS...
hp-check[6881]: info: :Status: scheduler is running
error: Version: (Not available. CUPS may not be installed or not running.)
hp-check[6881]: info: :
hp-check[6881]: info: :Checking for dbus/python-dbus...
hp-check[6881]: info: :dbus daemon is running.
hp-check[6881]: info: :python-dbus version: 0.82.4
hp-check[6881]: info: :
hp-check[6881]: info: :
hp-check[6881]: info: :------------------------------------
hp-check[6881]: info: :| COMPILE AND RUNTIME DEPENDENCIES |
hp-check[6881]: info: :------------------------------------
hp-check[6881]: info: :
note: To check for compile-time only dependencies, re-run hp-check with the -c parameter (ie, hp-check -c).
note: To check for run-time only dependencies, re-run hp-check with the -r parameter (ie, hp-check -r).
hp-check[6881]: info: :
hp-check[6881]: info: :Checking for dependency: cups - Common Unix Printing System...
hp-check[6881]: info: :OK, found.
hp-check[6881]: info: :
hp-check[6881]: info: :Checking for dependency: cups-ddk - CUPS driver development kit...
hp-check[6881]: info: :OK, found.
hp-check[6881]: info: :
hp-check[6881]: info: :Checking for dependency: cups-devel- Common Unix Printing System development files...
error: NOT FOUND! This is a REQUIRED/COMPILE TIME ONLY dependency. Please make sure that this dependency is installed before installing or running HPLIP.
hp-check[6881]: info: :
hp-check[6881]: info: :Checking for dependency: dbus - Message bus system...
error: NOT FOUND! This is a REQUIRED dependency. Please make sure that this dependency is installed before installing or running HPLIP.
hp-check[6881]: info: :
hp-check[6881]: info: :Checking for dependency: gcc - GNU Project C and C++ Compiler...
error: NOT FOUND! This is a REQUIRED/COMPILE TIME ONLY dependency. Please make sure that this dependency is installed before installing or running HPLIP.
hp-check[6881]: info: :
hp-check[6881]: info: :Checking for dependency: GhostScript - PostScript and PDF language interpreter and previewer...
hp-check[6881]: info: :OK, found.
hp-check[6881]: info: :
hp-check[6881]: info: :Checking for dependency: libcrypto - OpenSSL cryptographic library...
error: NOT FOUND! This is a REQUIRED dependency. Please make sure that this dependency is installed before installing or running HPLIP.
hp-check[6881]: info: :
hp-check[6881]: info: :Checking for dependency: libjpeg - JPEG library...
error: NOT FOUND! This is a REQUIRED dependency. Please make sure that this dependency is installed before installing or running HPLIP.
hp-check[6881]: info: :
hp-check[6881]: info: :Checking for dependency: libnetsnmp-devel - SNMP networking library development files...
error: NOT FOUND! This is a REQUIRED dependency. Please make sure that this dependency is installed before installing or running HPLIP.
hp-check[6881]: info: :
hp-check[6881]: info: :Checking for dependency: libpthread - POSIX threads library...
hp-check[6881]: info: :OK, found.
hp-check[6881]: info: :
hp-check[6881]: info: :Checking for dependency: libtool - Library building support services...
error: NOT FOUND! This is a REQUIRED/COMPILE TIME ONLY dependency. Please make sure that this dependency is installed before installing or running HPLIP.
hp-check[6881]: info: :
hp-check[6881]: info: :Checking for dependency: libusb - USB library...
error: NOT FOUND! This is a REQUIRED dependency. Please make sure that this dependency is installed before installing or running HPLIP.
hp-check[6881]: info: :
hp-check[6881]: info: :Checking for dependency: make - GNU make utility to maintain groups of programs...
hp-check[6881]: info: :OK, found.
hp-check[6881]: info: :
hp-check[6881]: info: :Checking for dependency: PIL - Python Imaging Library (required for commandline scanning with hp-scan)...
hp-check[6881]: info: :OK, found.
hp-check[6881]: info: :
hp-check[6881]: info: :Checking for dependency: ppdev - Parallel port support kernel module....
hp-check[6881]: info: :OK, found.
hp-check[6881]: info: :
hp-check[6881]: info: :Checking for dependency: PyQt - Qt interface for Python...
hp-check[6881]: info: :OK, found.
hp-check[6881]: info: :
hp-check[6881]: info: :Checking for dependency: python-ctypes - A foreign function library for Python...
hp-check[6881]: info: :OK, found.
hp-check[6881]: info: :
hp-check[6881]: info: :Checking for dependency: python-dbus - Python bindings for dbus...
hp-check[6881]: info: :OK, found.
hp-check[6881]: info: :
hp-check[6881]: info: :Checking for dependency: python-devel - Python development files...
error: NOT FOUND! This is a REQUIRED/COMPILE TIME ONLY dependency. Please make sure that this dependency is installed before installing or running HPLIP.
hp-check[6881]: info: :
hp-check[6881]: info: :Checking for dependency: Python 2.3 or greater - Required for fax functionality...
hp-check[6881]: info: :OK, found.
hp-check[6881]: info: :
hp-check[6881]: info: :Checking for dependency: Python 2.2 or greater - Python programming language...
hp-check[6881]: info: :OK, found.
hp-check[6881]: info: :
hp-check[6881]: info: :Checking for dependency: Reportlab - PDF library for Python...
hp-check[6881]: info: :OK, found.
hp-check[6881]: info: :
hp-check[6881]: info: :Checking for dependency: SANE - Scanning library...
hp-check[6881]: info: :OK, found.
hp-check[6881]: info: :
hp-check[6881]: info: :Checking for dependency: SANE - Scanning library development files...
error: NOT FOUND! This is a REQUIRED/COMPILE TIME ONLY dependency. Please make sure that this dependency is installed before installing or running HPLIP.
hp-check[6881]: info: :
hp-check[6881]: info: :Checking for dependency: scanimage - Shell scanning program...
hp-check[6881]: info: :OK, found.
hp-check[6881]: info: :
hp-check[6881]: info: :Checking for dependency: xsane - Graphical scanner frontend for SANE...
hp-check[6881]: info: :OK, found.
hp-check[6881]: info: :
hp-check[6881]: info: :
hp-check[6881]: info: :----------------------
hp-check[6881]: info: :| HPLIP INSTALLATION |
hp-check[6881]: info: :----------------------
hp-check[6881]: info: :
hp-check[6881]: info: :
hp-check[6881]: info: :Currently installed HPLIP version...
hp-check[6881]: info: :HPLIP 2.8.7 currently installed in '/usr/share/hplip'.
hp-check[6881]: info: :
hp-check[6881]: info: :Current contents of '/etc/hp/hplip.conf' file:
hp-check[6881]: info: :# hplip.conf. Generated from hplip.conf.in by configure.

[hplip]
version=2.8.7

[dirs]
home=/usr/share/hplip
run=/var/run
ppd=/usr/share/ppd/hpijs/HP
ppdbase=/usr/share/ppd/hpijs
doc=/usr/share/doc/hplip-doc/HTML
icon=no
cupsbackend=/usr/lib/cups/backend
cupsfilter=/usr/lib/cups/filter
drv=/usr/share/cups/drv

# Following values are determined at configure time and cannot be changed.
[configure]
network-build=yes
pp-build=yes
gui-build=yes
scanner-build=yes
fax-build=yes
dbus-build=yes
cups11-build=no
doc-build=yes
shadow-build=no
foomatic-drv-install=yes
foomatic-ppd-install=no
foomatic-rip-hplip-install=no
internal-tag=2.8.7.3
restricted-build=no

hp-check[6881]: info: :
hp-check[6881]: info: :-------------------------------
hp-check[6881]: info: :| DISCOVERED PARALLEL DEVICES |
hp-check[6881]: info: :-------------------------------
hp-check[6881]: info: :
hp-check[6881]: info: :No devices found.
hp-check[6881]: info: :
hp-check[6881]: info: :--------------------------
hp-check[6881]: info: :| DISCOVERED USB DEVICES |
hp-check[6881]: info: :--------------------------
hp-check[6881]: info: :
hp-check[6881]: info: : Device URI Model
hp-check[6881]: info: : -------------------------------- ----------------
hp-check[6881]: info: : hp:/usb/HP_LaserJet_1018?serial= HP LaserJet 1018
  KP1R2ZC
hp-check[6881]: info: :
hp-check[6881]: info: :---------------------------------
hp-check[6881]: info: :| INSTALLED CUPS PRINTER QUEUES |
hp-check[6881]: info: :---------------------------------
hp-check[6881]: info: :
hp-check[6881]: info: :
hp-check[6881]: info: :HP-LaserJet-1018
hp-check[6881]: info: :----------------
hp-check[6881]: info: :Type: Printer
hp-check[6881]: info: :Installed in HPLIP?: Yes, using the hp: CUPS backend.
hp-check[6881]: info: :Device URI: hp:/usb/HP_LaserJet_1018?serial=KP1R2ZC
hp-check[6881]: info: :PPD: /etc/cups/ppd/HP-LaserJet-1018.ppd
hp-check[6881]: info: :PPD Description: HP LaserJet 1018 Foomatic/foo2zjs (recommended)
hp-check[6881]: info: :Printer status: printer HP-LaserJet-1018 is idle. enabled since 2009-02-24T17:18:41 CET

error: Required plug-in status: Not installed
hp-check[6881]: info: :Communication status: Good
hp-check[6881]: info: :
hp-check[6881]: info: :
hp-check[6881]: info: :----------------------
hp-check[6881]: info: :| SANE CONFIGURATION |
hp-check[6881]: info: :----------------------
hp-check[6881]: info: :
hp-check[6881]: info: :'hpaio' in '/etc/sane.d/dll.conf'...
error: Not found. SANE backend 'hpaio' NOT properly setup (needs to be added to /etc/sane.d/dll.conf).
hp-check[6881]: info: :
hp-check[6881]: info: :Checking output of 'scanimage -L'...
hp-check[6881]: info: :

No scanners were identified. If you were expecting something different,

check that the scanner is plugged in, turned on and detected by the

sane-find-scanner tool (if appropriate). Please read the documentation

which came with this software (README, FAQ, manpages).

hp-check[6881]: info: :
hp-check[6881]: info: :---------------------
hp-check[6881]: info: :| PYTHON EXTENSIONS |
hp-check[6881]: info: :---------------------
hp-check[6881]: info: :
hp-check[6881]: info: :Checking 'cupsext' CUPS extension...
hp-check[6881]: info: :OK, found.
hp-check[6881]: info: :
hp-check[6881]: info: :Checking 'pcardext' Photocard extension...
hp-check[6881]: info: :OK, found.
hp-check[6881]: info: :
hp-check[6881]: info: :Checking 'hpmudext' I/O extension...
hp-check[6881]: info: :OK, found.
hp-check[6881]: info: :
hp-check[6881]: info: :Checking 'scanext' SANE scanning extension...
hp-check[6881]: info: :OK, found.
hp-check[6881]: info: :
hp-check[6881]: info: :
hp-check[6881]: info: :-----------------
hp-check[6881]: info: :| USB I/O SETUP |
hp-check[6881]: info: :-----------------
hp-check[6881]: info: :
hp-check[6881]: info: :
hp-check[6881]: info: :Checking for permissions of USB attached printers...
hp-check[6881]: info: :
HP Device 0x4117 at 002:007:
hp-check[6881]: info: : Device URI: hp:/usb/HP_LaserJet_1018?serial=KP1R2ZC
hp-check[6881]: info: : Device node: /dev/bus/usb/002/007
hp-check[6881]: info: : Mode: 0664
hp-check[6881]: info: :getfacl: Removing leading '/' from absolute path names

# file: dev/bus/usb/002/007

# owner: lp

# group: scanner

user::rw-

user:mirza:rw-

group::rw-

mask::rw-

other::r--

hp-check[6881]: info: :
HP Device 0xf0c at 001:003:
warning: Device URI: (Makeuri FAILED)
hp-check[6881]: info: : Device node: /dev/bus/usb/001/003
hp-check[6881]: info: : Mode: 0664
hp-check[6881]: info: :getfacl: Removing leading '/' from absolute path names

# file: dev/bus/usb/001/003

# owner: root

# group: root

user::rw-

group::rw-

other::r--

hp-check[6881]: info: :
hp-check[6881]: info: :-----------
hp-check[6881]: info: :| SUMMARY |
hp-check[6881]: info: :-----------
hp-check[6881]: info: :
error: 14 errors and/or warnings.
hp-check[6881]: info: :
hp-check[6881]: info: :Please refer to the installation instructions at:
hp-check[6881]: info: :http://hplip.sourceforge.net/install/index.html

hp-check[6881]: info: :
hp-check[6881]: info: :Done.

Your printer queue gives an error:

"error: Required plug-in status: Not installed"

Run:

sudo hp-plugin

or delete the printer queue and to configure the printer run:

sudo hp-setup

Thanks.

Aaron

Thank you.

John Stiles (john-isabelle) said : #5

HPLIP toolbox link to download necessary plugin did not work/complete. Probably due to mobile broadband issues. Recommend Aaron command line above

sudo hp-plugin

as verbose and confirms true success. Thanks