failed to install driver on Redhat Enterprise 6.6

Asked by Ray Yuen

Symptom: IT follows this steps
http://hplipopensource.com/hplip-web/install/manual/distros/redhatenterprise.html

1. We installed print driver with several errors, I have copied the screen.
2. Continue with the install, and Result is cannot find new printer even use root account, on Redhat Enterprise 6.6.
3. Re-run the package, still the same.

The log from Redhat Enterprise 6.6 as below:
 --------
 [v643799@psia0p161:/tmp/hplip] # sh hplip-3.16.11.run
 Creating directory hplip-3.16.11
 Verifying archive integrity... All good.
 Uncompressing HPLIP 3.16.11 Self Extracting Archive...................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................
 error: Failed to create /home/v643799/.hplip
 HP Linux Imaging and Printing System (ver. 3.16.11)
 HPLIP Installer ver. 5.1
 Copyright (c) 2001-15 HP Development Company, LP
 This software comes with ABSOLUTELY NO WARRANTY.
 This is free software, and you are welcome to distribute it
 under certain conditions. See COPYING file for more details.
 Installer log saved in: hplip-install_Mon-20-Feb-2017_11:27:16.log
                                                                                                                                                                           /
 note: Defaults for each question are maked with a '*'. Press <enter> to accept the default.
 INSTALLATION MODE
 -----------------
 Automatic mode will install the full HPLIP solution with the most common options.
 Custom mode allows you to choose installation options to fit specific requirements.
 Please choose the installation mode (a=automatic*, c=custom, q=quit) : a
 Initializing. Please wait...
 INTRODUCTION
 ------------
 This installer will install HPLIP version 3.16.11 on your computer.
 Please close any running package management systems now (YaST, Adept, Synaptic, Up2date, etc).
 DISTRO/OS CONFIRMATION
 ----------------------
 Distro appears to be Red Hat Enterprise Linux 6.0.
 Is "Red Hat Enterprise Linux 6.0" your correct distro/OS and version (y=yes*, n=no, q=quit) ? y
 ENTER ROOT/SUPERUSER PASSWORD
 -----------------------------
 Please enter the root/superuser password: <We have provided the root password here already>
 SECURITY PACKAGES
 -----------------
 SELinux is installed.
 SELinux protects the application from external intrusion attempts making the application secure
 Would you like to have this installer install the hplip specific policy/profile (y=yes, n=no*, q=quit) ?
 RUNNING PRE-INSTALL COMMANDS
 ----------------------------
 OK
 MISSING DEPENDENCIES
 --------------------
 Following dependencies are not installed. HPLIP will not work if all REQUIRED dependencies are not installed and some of the HPLIP features will not work if OPTIONAL dependencies are not installed.
 Package-Name Component Required/Optional
 python-notify gui_qt4 OPTIONAL
 avahi-utils network OPTIONAL
 Do you want to install these missing dependencies (y=yes*, n=no, q=quit) ?
 INSTALL MISSING OPTIONAL DEPENDENCIES
 -------------------------------------
 note: Installation of dependencies requires an active internet connection.
 warning: Missing OPTIONAL dependency for option 'network': avahi-utils (avahi-utils)
 warning: Missing OPTIONAL dependency for option 'gui_qt4': python-notify (Python libnotify - Python bindings for the libnotify Desktop notifications)
 CHECKING FOR NETWORK CONNECTION
 -------------------------------
 error: The network appears to be unreachable. Installation may not resolve all dependencies without access to distribution repositories.
 Do you want to continue installation without network?. Press 'y' for YES. Press 'n' for NO (y=yes*, n=no) : y
 RUNNING PRE-PACKAGE COMMANDS
 ----------------------------
 warning: An error occurred running 'su -c 'yum list update''
 su -c 'yum list update' (Pre-depend step 1)
 OK
 DEPENDENCY AND CONFLICT RESOLUTION
 ----------------------------------
 Running 'su -c 'yum -y -d 10 -e 1 install avahi-tools''
 Please wait, this may take several minutes...
 Running 'su -c 'yum -y -d 10 -e 1 install notify-python''
 Please wait, this may take several minutes...
 HPLIP-3.12.4 exists, this may conflict with the new one being installed.
 Do you want to ('i'= Remove and Install*, 'q'= Quit)? :i
 Starting uninstallation...
 HPLIP uninstallation is completed
 RUNNING POST-PACKAGE COMMANDS
 -----------------------------
 OK
 RE-CHECKING DEPENDENCIES
 ------------------------
 warning: An optional dependency 'python-notify (Python libnotify - Python bindings for the libnotify Desktop notifications)' is still missing.
 warning: Some features may not function as expected.
 PRE-BUILD COMMANDS
 ------------------
 OK
 BUILD AND INSTALL
 -----------------
 Running './configure --with-hpppddir=/usr/share/cups/model/HP --libdir=/usr/lib64 --prefix=/usr --enable-qt4 --disable-qt5 --enable-doc-build --enable-cups-ppd-install --disable-foomatic-drv-install --enable-libusb01_build --disable-foomatic-ppd-install --disable-hpijs-install --disable-udev_sysfs_rules --disable-policykit --disable-cups-drv-install --enable-hpcups-install --enable-network-build --enable-dbus-build --enable-scan-build --enable-fax-build'
 Please wait, this may take several minutes...
 Command completed successfully.
 Running 'make clean'
 Please wait, this may take several minutes...
 Command completed successfully.
 Running 'make'
 Please wait, this may take several minutes...
 Command completed successfully.
 Running 'su -c "make install"'
 Please wait, this may take several minutes...
 Command completed successfully.
 Build complete.
 POST-BUILD COMMANDS
 -------------------
 error: Failed to create /home/v643799/.hplip
 CLOSE HP_SYSTRAY
 ----------------
 Sending close message to hp-systray (if it is currently running)...
 HPLIP UPDATE NOTIFICATION
 -------------------------
 Do you want to check for HPLIP updates?. (y=yes*, n=no) :
 RESTART OR RE-PLUG IS REQUIRED
 ------------------------------
 If you are installing a USB connected printer, and the printer was plugged in when you started this installer, you will need to either restart your PC or unplug and
 re-plug in your printer (USB cable only). If you choose to restart, run this command after restarting: hp-setup (Note: If you are using a parallel connection, you will
 have to restart your PC. If you are using network/wireless, you can ignore and continue).
 Restart or re-plug in your printer (r=restart, p=re-plug in*, i=ignore/continue, q=quit) : i
 PRINTER SETUP
 -------------
 Please make sure your printer is connected and powered on at this time.
 Do you want to setup printer in GUI mode? (u=GUI mode*, i=Interactive mode) : u
 error: Failed to create /home/v643799/.hplip
 HP Linux Imaging and Printing System (ver. 3.16.11)
 Printer/Fax Setup Utility ver. 9.0
 Copyright (c) 2001-15 HP Development Company, LP
 This software comes with ABSOLUTELY NO WARRANTY.
 This is free software, and you are welcome to distribute it
 under certain conditions. See COPYING file for more details.
 warning: No display found.
 error: hp-setup requires GUI support (try running with --qt3). Also, try using interactive (-i) mode.
 error: hp-setup failed. Please run hp-setup manually.
 RE-STARTING HP_SYSTRAY
 ----------------------
 error: Failed to create /home/v643799/.hplip
 HP Linux Imaging and Printing System (ver. 3.16.11)
 System Tray Status Service ver. 2.0
 Copyright (c) 2001-15 HP Development Company, LP
 This software comes with ABSOLUTELY NO WARRANTY.
 This is free software, and you are welcome to distribute it
 under certain conditions. See COPYING file for more details.
 warning: No display found.
 error: hp-systray requires Qt4 GUI and DBus support. Exiting.

Regards,

Ray

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Ray Yuen
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Ray Yuen (rayyuen1001) said :
#1

Please close the ticket as the problem had find out there is an older version of the package installed.