HPLIP

very slow printing HPLIP C4585 photosmart through router, not connected via usb ubuntu 8.10 was working perfectly

Asked by slowlap

ubuntu8.10 using HPLIP 2.8.12,Drivers for C4500 series on HP C4585 photosmart all in on printer/scanner.
Has been printing perfectly, but has started to print very slowly, even on test page. have run "hp-check -t", here is the output:

paul@paul-laptop:~$ hp-check -t

HP Linux Imaging and Printing System (ver. 2.8.12)
Dependency/Version Check Utility ver. 14.1

Copyright (c) 2001-8 Hewlett-Packard Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.

Note: hp-check can be run in three modes:
1. Compile-time check mode (-c or --compile): Use this mode before compiling the
HPLIP supplied tarball (.tar.gz or .run) to determine if the proper dependencies
are installed to successfully compile HPLIP.
2. Run-time check mode (-r or --run): Use this mode to determine if a distro
supplied package (.deb, .rpm, etc) or an already built HPLIP supplied tarball
has the proper dependencies installed to successfully run.
3. Both compile- and run-time check mode (-b or --both) (Default): This mode
will check both of the above cases (both compile- and run-time dependencies).

Saving output in log file: hp-check.log

Initializing. Please wait...

---------------
| SYSTEM INFO |
---------------

Basic system information:
Linux paul-laptop 2.6.27-11-generic #1 SMP Thu Jan 29 19:24:39 UTC 2009 i686 GNU/Linux

Distribution:
ubuntu 8.10

HPOJ running?
No, HPOJ is not running (OK).

Checking Python version...
OK, version 2.5.2 installed

Checking PyQt 3.x version...
OK, version 3.17 installed.

Checking PyQt 4.x version...

Checking for CUPS...
Status: scheduler is running
Version: 1.3.9
error_log is set to level: debug

Checking for dbus/python-dbus...
dbus daemon is running.
python-dbus version: 0.82.4

------------------------------------
| COMPILE AND RUNTIME DEPENDENCIES |
------------------------------------

note: To check for compile-time only dependencies, re-run hp-check with the -c parameter (ie, hp-check -c).
note: To check for run-time only dependencies, re-run hp-check with the -r parameter (ie, hp-check -r).

Checking for dependency: cups - Common Unix Printing System...
OK, found.

Checking for dependency: cups-ddk - CUPS driver development kit...
OK, found.

Checking for dependency: cups-devel- Common Unix Printing System development files...
OK, found.

Checking for dependency: dbus - Message bus system...
OK, found.

Checking for dependency: gcc - GNU Project C and C++ Compiler...
OK, found.

Checking for dependency: GhostScript - PostScript and PDF language interpreter and previewer...
OK, found.

Checking for dependency: libcrypto - OpenSSL cryptographic library...
OK, found.

Checking for dependency: libjpeg - JPEG library...
OK, found.

Checking for dependency: libnetsnmp-devel - SNMP networking library development files...
OK, found.

Checking for dependency: libpthread - POSIX threads library...
OK, found.

Checking for dependency: libtool - Library building support services...
OK, found.

Checking for dependency: libusb - USB library...
OK, found.

Checking for dependency: make - GNU make utility to maintain groups of programs...
OK, found.

Checking for dependency: PIL - Python Imaging Library (required for commandline scanning with hp-scan)...
OK, found.

Checking for dependency: ppdev - Parallel port support kernel module....
OK, found.

Checking for dependency: PyQt 3- Qt interface for Python (for Qt version 3.x)...
OK, found.

Checking for dependency: PyQt 4- Qt interface for Python (for Qt version 4.x)...
OK, found.

Checking for dependency: python-ctypes - A foreign function library for Python...
OK, found.

Checking for dependency: python-dbus - Python bindings for dbus...
OK, found.

Checking for dependency: python-devel - Python development files...
OK, found.

Checking for dependency: Python XML libraries...
OK, found.

Checking for dependency: Python 2.3 or greater - Required for fax functionality...
OK, found.

Checking for dependency: Python 2.2 or greater - Python programming language...
OK, found.

Checking for dependency: Reportlab - PDF library for Python...
OK, found.

Checking for dependency: SANE - Scanning library...
OK, found.

Checking for dependency: SANE - Scanning library development files...
OK, found.

Checking for dependency: scanimage - Shell scanning program...
OK, found.

Checking for dependency: xsane - Graphical scanner frontend for SANE...
OK, found.

----------------------
| HPLIP INSTALLATION |
----------------------

Currently installed HPLIP version...
HPLIP 2.8.12 currently installed in '/usr/share/hplip'.

Current contents of '/etc/hp/hplip.conf' file:
[dirs]
run = /var/run
cupsbackend = /usr/lib/cups/backend
ppd = /usr/share/ppd/hpijs/HP
doc = /usr/share/doc/hplip-2.8.12
drv = /usr/share/cups/drv/hp/
ppdbase = /usr/share/ppd/hpijs
home = /usr/share/hplip
cupsfilter = /usr/lib/cups/filter
icon = /usr/share/applications

[last_used]
device_uri = hp:/net/Photosmart_C4500_series?ip=192.168.0.4

[hplip]
version = 2.8.12

[configure]
foomatic-rip-hplip-install = yes
qt4 = no
foomatic-ppd-install = no
doc-build = yes
qt3 = yes
cups11-build = no
gui-build = yes
internal-tag = 2.8.12.26
foomatic-drv-install = yes
pp-build = yes
ui-toolkit = qt3
scanner-build = yes
network-build = yes
restricted-build = no
dbus-build = yes
shadow-build = no
fax-build = yes

Current contents of '~/.hplip/hplip.conf' file:
[last_used]
printer_name = Photosmart_C4500
working_dir = /home/paul/Desktop
device_uri =

[commands]
fax = hp-sendfax -d %FAX_URI%
scan = xsane -V %SANE_URI%
prnt = hp-print -p%PRINTER%
pcard = hp-unload -d %DEVICE_URI%
cpy = hp-makecopies -d %DEVICE_URI%

[installation]
version = 2.8.12.26
date_time = 02/08/09 16:43:27

[refresh]
rate = 30
enable = True
type = 0

-------------------------------
| DISCOVERED PARALLEL DEVICES |
-------------------------------

No devices found.

--------------------------
| DISCOVERED USB DEVICES |
--------------------------

No devices found.

---------------------------------
| INSTALLED CUPS PRINTER QUEUES |
---------------------------------

PDF
---
Type: Unknown
Installed in HPLIP?: No, not using the hp: or hpfax: CUPS backend.
Device URI: cups-pdf:/
PPD: /etc/cups/ppd/PDF.ppd
PPD Description: Generic CUPS-PDF Printer
Printer status: printer PDF is idle. enabled since Mon 26 Jan 2009 04:54:46 PM GMT
warning: Printer is not HPLIP installed. Printers must use the hp: or hpfax: CUPS backend to function in HPLIP.
Photosmart_C4500
----------------
Type: Printer
Installed in HPLIP?: Yes, using the hp: CUPS backend.
Device URI: hp:/net/Photosmart_C4500_series?ip=192.168.0.4
PPD: /etc/cups/ppd/Photosmart_C4500.ppd
PPD Description: HP Photosmart c4500 Series Foomatic/hpijs, hpijs 2.8.12
Printer status: printer Photosmart_C4500 is idle. enabled since Sun 08 Feb 2009 04:35:37 PM GMT
Communication status: Good

----------------------
| SANE CONFIGURATION |
----------------------

'hpaio' in '/etc/sane.d/dll.conf'...
OK, found. SANE backend 'hpaio' is properly set up.

Checking output of 'scanimage -L'...
device `hpaio:/net/Photosmart_C4500_series?ip=192.168.0.4' is a Hewlett-Packard Photosmart_C4500_series all-in-one
device `v4l:/dev/video0' is a Noname Laptop Integrated Webcam virtual device

---------------------
| PYTHON EXTENSIONS |
---------------------

Checking 'cupsext' CUPS extension...
OK, found.

Checking 'pcardext' Photocard extension...
OK, found.

Checking 'hpmudext' I/O extension...
OK, found.

Checking 'scanext' SANE scanning extension...
OK, found.

-----------------
| USB I/O SETUP |
-----------------

Checking for permissions of USB attached printers...

-----------
| SUMMARY |
-----------

error: 1 error or warning.

Please refer to the installation instructions at:
http://hplip.sourceforge.net/install/index.html

Done.
paul@paul-laptop:~$

Question information

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Revision history for this message
Andrew Malcolmson (andmalc) said : 		#1

Press the Cancel and the Colour Copy buttons together on the printer's keypad. A printer test page will print. If that one is slow too, the printer may be running out of ink.

If not, tell us if the printer is connected wirelessly or by USB cable to the router. Does it print slowly if you connect it directly to the Mac and add a new printer connection?

Revision history for this message
Andrew Malcolmson (andmalc) said : 		#2

Sorry - I see now your message subject line says 'not connected by USB'. I guess that answers one of my questions.

If it printed the printer test report and with a direct USB connection at normal speed, the problem is likely interference with the printer's wireless connection to the router. Have you moved either since this problem started?

Revision history for this message
Launchpad Janitor (janitor) said : 		#3

This question was expired because it remained in the 'Needs information' state without activity for the last 15 days.

Revision history for this message
slowlap (reevo20) said : 		#4

sorry i haven't got back to you sooner, had a problem with HAL so i've had to re-install intrepid, and it's all working fine again, how long it will stay that way i don't know.
Thankyou very much for your help though.

Revision history for this message
Aaron Albright (albrigha-deactivatedaccount) said : 		#5

Thanks for the update. Setting to answered.

Aaron

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