Question #60271 “HP Officejet J4680c not recognized as scanner o...” : Questions : HPLIP

Revision history for this message

Aaron Albright (albrigha-deactivatedaccount) said on 2009-02-09:

#1

It looks like scanning isn't configured correctly.

Run terminal. Click: Applications -> Accesories -> Terminal

Type:

sudo gedit /etc/sane.d/dll.conf

Press enter. Then at the bottom of the file add

hpaio

save, exit.

Then to configure the printer run:

sudo hp-setup

Then follow the steps. Be sure to have the printer IP available if you are going to set up the printer queue for over the network.

Thanks for your support of HPLIP--we appreciate it.

Aaron

Revision history for this message

iluii (fco-calisto) said on 2009-02-09:

#2

Think I made it worse, hp setup cannot find printer and now hp-check gives me 15 errors!

HP Linux Imaging and Printing System (ver. 2.8.7)
Dependency/Version Check Utility ver. 14.0

Copyright (c) 2001-8 Hewlett-Packard Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.

Note: hp-check can be run in three modes:
1. Compile-time check mode (-c or --compile): Use this mode before compiling the
HPLIP supplied tarball (.tar.gz or .run) to determine if the proper dependencies
are installed to successfully compile HPLIP.
2. Run-time check mode (-r or --run): Use this mode to determine if a distro
supplied package (.deb, .rpm, etc) or an already built HPLIP supplied tarball
has the proper dependencies installed to successfully run.
3. Both compile- and run-time check mode (-b or --both) (Default): This mode
will check both of the above cases (both compile- and run-time dependencies).

Saving output in log file: hp-check.log

Initializing. Please wait...
warning: Invalid ppd_dir value: None

---------------
| SYSTEM INFO |
---------------

Basic system information:
Linux anna-desktop 2.6.27-11-generic #1 SMP Thu Jan 29 19:24:39 UTC 2009 i686 GNU/Linux

Distribution:
ubuntu 8.10

HPOJ running?
No, HPOJ is not running (OK).

Checking Python version...
OK, version 2.5.2 installed

Checking PyQt version...
OK, version 3.17 installed.

Checking SIP version...
error: SIP not installed or version not found.

Checking for CUPS...
Status: scheduler is running
error: Version: (Not available. CUPS may not be installed or not running.)

Checking for dbus/python-dbus...
dbus daemon is running.
python-dbus version: 0.82.4

------------------------------------
| COMPILE AND RUNTIME DEPENDENCIES |
------------------------------------

note: To check for compile-time only dependencies, re-run hp-check with the -c parameter (ie, hp-check -c).
note: To check for run-time only dependencies, re-run hp-check with the -r parameter (ie, hp-check -r).

Checking for dependency: cups - Common Unix Printing System...
OK, found.

Checking for dependency: cups-ddk - CUPS driver development kit...
OK, found.

Checking for dependency: cups-devel- Common Unix Printing System development files...
error: NOT FOUND! This is a REQUIRED/COMPILE TIME ONLY dependency. Please make sure that this dependency is installed before installing or running HPLIP.

Checking for dependency: dbus - Message bus system...
error: NOT FOUND! This is a REQUIRED dependency. Please make sure that this dependency is installed before installing or running HPLIP.

Checking for dependency: gcc - GNU Project C and C++ Compiler...
OK, found.

Checking for dependency: GhostScript - PostScript and PDF language interpreter and previewer...
OK, found.

Checking for dependency: libcrypto - OpenSSL cryptographic library...
error: NOT FOUND! This is a REQUIRED dependency. Please make sure that this dependency is installed before installing or running HPLIP.

Checking for dependency: libjpeg - JPEG library...
error: NOT FOUND! This is a REQUIRED dependency. Please make sure that this dependency is installed before installing or running HPLIP.

Checking for dependency: libnetsnmp-devel - SNMP networking library development files...
error: NOT FOUND! This is a REQUIRED dependency. Please make sure that this dependency is installed before installing or running HPLIP.

Checking for dependency: libpthread - POSIX threads library...
OK, found.

Checking for dependency: libtool - Library building support services...
error: NOT FOUND! This is a REQUIRED/COMPILE TIME ONLY dependency. Please make sure that this dependency is installed before installing or running HPLIP.

Checking for dependency: libusb - USB library...
error: NOT FOUND! This is a REQUIRED dependency. Please make sure that this dependency is installed before installing or running HPLIP.

Checking for dependency: make - GNU make utility to maintain groups of programs...
OK, found.

Checking for dependency: PIL - Python Imaging Library (required for commandline scanning with hp-scan)...
OK, found.

Checking for dependency: ppdev - Parallel port support kernel module....
OK, found.

Checking for dependency: PyQt - Qt interface for Python...
OK, found.

Checking for dependency: python-ctypes - A foreign function library for Python...
OK, found.

Checking for dependency: python-dbus - Python bindings for dbus...
OK, found.

Checking for dependency: python-devel - Python development files...
OK, found.

Checking for dependency: Python 2.3 or greater - Required for fax functionality...
OK, found.

Checking for dependency: Python 2.2 or greater - Python programming language...
OK, found.

Checking for dependency: Reportlab - PDF library for Python...
OK, found.

Checking for dependency: SANE - Scanning library...
OK, found.

Checking for dependency: SANE - Scanning library development files...
error: NOT FOUND! This is a REQUIRED/COMPILE TIME ONLY dependency. Please make sure that this dependency is installed before installing or running HPLIP.

Checking for dependency: scanimage - Shell scanning program...
OK, found.

Checking for dependency: xsane - Graphical scanner frontend for SANE...
OK, found.

----------------------
| HPLIP INSTALLATION |
----------------------

Currently installed HPLIP version...
HPLIP 2.8.7 currently installed in '/usr/share/hplip'.

Current contents of '/etc/hp/hplip.conf' file:
# hplip.conf. Generated from hplip.conf.in by configure.

[hplip]
version=2.8.7

[dirs]
home=/usr/share/hplip
run=/var/run
ppd=/usr/share/ppd/hpijs/HP
ppdbase=/usr/share/ppd/hpijs
doc=/usr/share/doc/hplip-doc/HTML
icon=no
cupsbackend=/usr/lib/cups/backend
cupsfilter=/usr/lib/cups/filter
drv=/usr/share/cups/drv

# Following values are determined at configure time and cannot be changed.
[configure]
network-build=yes
pp-build=yes
gui-build=yes
scanner-build=yes
fax-build=yes
dbus-build=yes
cups11-build=no
doc-build=yes
shadow-build=no
foomatic-drv-install=yes
foomatic-ppd-install=no
foomatic-rip-hplip-install=no
internal-tag=2.8.7.3
restricted-build=no

-------------------------------
| DISCOVERED PARALLEL DEVICES |
-------------------------------

No devices found.

--------------------------
| DISCOVERED USB DEVICES |
--------------------------

No devices found.

---------------------------------
| INSTALLED CUPS PRINTER QUEUES |
---------------------------------

HP_Officejet_J4680_series
-------------------------
Type: Unknown
Installed in HPLIP?: No, not using the hp: or hpfax: CUPS backend.
Device URI: hal:///org/freedesktop/Hal/devices/usb_device_3f0_2c12_CN8BS951MV052X_if1_printer_CN8BS951MV052X
PPD: /etc/cups/ppd/HP_Officejet_J4680_series.ppd
PPD Description: HP Officejet j4500 series Foomatic/hpijs, hpijs 2.8.7
Printer status: printer HP_Officejet_J4680_series is idle. enabled since Mon 09 Feb 2009 06:39:31 PM AST
warning: Printer is not HPLIP installed. Printers must use the hp: or hpfax: CUPS backend to function in HPLIP.
HP_OfficeJet_J4680_series_10.0.0.69
-----------------------------------
Type: Unknown
Installed in HPLIP?: No, not using the hp: or hpfax: CUPS backend.
Device URI: socket://10.0.0.69
PPD: /etc/cups/ppd/HP_OfficeJet_J4680_series_10.0.0.69.ppd
PPD Description: HP Officejet j4500 series Foomatic/hpijs, hpijs 2.8.7
Printer status: printer HP_OfficeJet_J4680_series_10.0.0.69 is idle. enabled since Sat 07 Feb 2009 08:15:47 PM AST
warning: Printer is not HPLIP installed. Printers must use the hp: or hpfax: CUPS backend to function in HPLIP.
HP_Officejet_J4680_series_USB_1
-------------------------------
Type: Unknown
Installed in HPLIP?: No, not using the hp: or hpfax: CUPS backend.
Device URI: usb://HP/Officejet%20J4680%20series?serial=CN8BS951MV052X
PPD: /etc/cups/ppd/HP_Officejet_J4680_series_USB_1.ppd
PPD Description: HP Officejet j4500 series Foomatic/hpijs, hpijs 2.8.7
Printer status: printer HP_Officejet_J4680_series_USB_1 is idle. enabled since Mon 09 Feb 2009 06:39:31 PM AST
warning: Printer is not HPLIP installed. Printers must use the hp: or hpfax: CUPS backend to function in HPLIP.
Officejet-J4680-series
----------------------
Type: Printer
Installed in HPLIP?: Yes, using the hp: CUPS backend.
Device URI: hp:/usb/Officejet_J4680_series?serial=CN8BS951MV052X
PPD: /etc/cups/ppd/Officejet-J4680-series.ppd
PPD Description: HP Officejet j4500 series Foomatic/hpijs, hpijs 2.8.7
Printer status: printer Officejet-J4680-series is idle. enabled since Mon 09 Feb 2009 06:39:31 PM AST
error: Unsupported model: Officejet_J4680_series

PDF
---
Type: Unknown
Installed in HPLIP?: No, not using the hp: or hpfax: CUPS backend.
Device URI: cups-pdf:/
PPD: /etc/cups/ppd/PDF.ppd
PPD Description: Generic CUPS-PDF Printer
Printer status: printer PDF is idle. enabled since Mon 09 Feb 2009 06:28:27 PM AST
warning: Printer is not HPLIP installed. Printers must use the hp: or hpfax: CUPS backend to function in HPLIP.

----------------------
| SANE CONFIGURATION |
----------------------

'hpaio' in '/etc/sane.d/dll.conf'...
OK, found. SANE backend 'hpaio' is properly set up.

Checking output of 'scanimage -L'...

No scanners were identified. If you were expecting something different,
check that the scanner is plugged in, turned on and detected by the
sane-find-scanner tool (if appropriate). Please read the documentation
which came with this software (README, FAQ, manpages).

---------------------
| PYTHON EXTENSIONS |
---------------------

Checking 'cupsext' CUPS extension...
OK, found.

Checking 'pcardext' Photocard extension...
OK, found.

Checking 'hpmudext' I/O extension...
OK, found.

Checking 'scanext' SANE scanning extension...
OK, found.

-----------------
| USB I/O SETUP |
-----------------

Checking for permissions of USB attached printers...

HP Device 0x2c12 at 005:003:
    Device URI: hp:/usb/Officejet_J4680_series?serial=CN8BS951MV052X
    Device node: /dev/bus/usb/005/003
    Mode: 0664
getfacl: Removing leading '/' from absolute path names
# file: dev/bus/usb/005/003
# owner: lp
# group: scanner
user::rw-
user:anna:rw-
group::rw-
mask::rw-
other::r--

-----------
| SUMMARY |
-----------

error: 15 errors and/or warnings.

Please refer to the installation instructions at:
http://hplip.sourceforge.net/install/index.html

Think I made it worse, hp setup cannot find printer and now hp-check gives me 15 errors!

HP Linux Imaging and Printing System (ver. 2.8.7)
Dependency/Version Check Utility ver. 14.0

Copyright (c) 2001-8 Hewlett-Packard Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.

Note: hp-check can be run in three modes:
1. Compile-time check mode (-c or --compile): Use this mode before compiling the
HPLIP supplied tarball (.tar.gz or .run) to determine if the proper dependencies
are installed to successfully compile HPLIP.                                    
2. Run-time check mode (-r or --run): Use this mode to determine if a distro    
supplied package (.deb, .rpm, etc) or an already built HPLIP supplied tarball   
has the proper dependencies installed to successfully run.                      
3. Both compile- and run-time check mode (-b or --both) (Default): This mode    
will check both of the above cases (both compile- and run-time dependencies).