Poor Photo Printing Quality (Photosmart C5580)

Asked by MMarking

Firstly, here is the output of hp-check:

---------------
| SYSTEM INFO |
---------------

Basic system information:
Linux mocha-c2d 2.6.27-11-generic #1 SMP Thu Jan 22 17:22:40 UTC 2009 i686 GNU/Linux

Distribution:
ubuntu 8.10

HPOJ running?
No, HPOJ is not running (OK).

Checking Python version...
OK, version 2.5.2 installed

Checking PyQt version...
OK, version 3.17 installed.

Checking SIP version...
error: SIP not installed or version not found.

Checking for CUPS...
Status: scheduler is running
Version: 1.3.9
error_log is set to level: warn
note: For troubleshooting printing issues, it is best to have the CUPS 'LogLevel'
note: set to 'debug'. To set the LogLevel to debug, edit the file /etc/cups/cupsd.conf (as root),
note: and change the line near the top of the file that begins with 'LogLevel' to read:
note: LogLevel debug
note: Save the file and then restart CUPS (see your OS/distro docs on how to restart CUPS).
note: Now, when you print, helpful debug information will be saved to the file:
note: /var/log/cups/error_log
note: You can monitor this file by running this command in a console/shell:
note: tail -f /var/log/cups/error_log

Checking for dbus/python-dbus...
dbus daemon is running.
python-dbus version: 0.82.4

------------------------------------
| COMPILE AND RUNTIME DEPENDENCIES |
------------------------------------

note: To check for compile-time only dependencies, re-run hp-check with the -c parameter (ie, hp-check -c).
note: To check for run-time only dependencies, re-run hp-check with the -r parameter (ie, hp-check -r).

Checking for dependency: cups - Common Unix Printing System...
OK, found.

Checking for dependency: cups-ddk - CUPS driver development kit...
OK, found.

Checking for dependency: cups-devel- Common Unix Printing System development files...
OK, found.

Checking for dependency: dbus - Message bus system...
OK, found.

Checking for dependency: gcc - GNU Project C and C++ Compiler...
OK, found.

Checking for dependency: GhostScript - PostScript and PDF language interpreter and previewer...
OK, found.

Checking for dependency: libcrypto - OpenSSL cryptographic library...
OK, found.

Checking for dependency: libjpeg - JPEG library...
OK, found.

Checking for dependency: libnetsnmp-devel - SNMP networking library development files...
error: NOT FOUND! This is a REQUIRED dependency. Please make sure that this dependency is installed before installing or running HPLIP.

Checking for dependency: libpthread - POSIX threads library...
OK, found.

Checking for dependency: libtool - Library building support services...
OK, found.

Checking for dependency: libusb - USB library...
error: NOT FOUND! This is a REQUIRED dependency. Please make sure that this dependency is installed before installing or running HPLIP.

Checking for dependency: make - GNU make utility to maintain groups of programs...
OK, found.

Checking for dependency: PIL - Python Imaging Library (required for commandline scanning with hp-scan)...
OK, found.

Checking for dependency: ppdev - Parallel port support kernel module....
OK, found.

Checking for dependency: PyQt - Qt interface for Python...
OK, found.

Checking for dependency: python-ctypes - A foreign function library for Python...
OK, found.

Checking for dependency: python-dbus - Python bindings for dbus...
OK, found.

Checking for dependency: python-devel - Python development files...
OK, found.

Checking for dependency: Python 2.3 or greater - Required for fax functionality...
OK, found.

Checking for dependency: Python 2.2 or greater - Python programming language...
OK, found.

Checking for dependency: Reportlab - PDF library for Python...
OK, found.

Checking for dependency: SANE - Scanning library...
OK, found.

Checking for dependency: SANE - Scanning library development files...
error: NOT FOUND! This is a REQUIRED/COMPILE TIME ONLY dependency. Please make sure that this dependency is installed before installing or running HPLIP.

Checking for dependency: scanimage - Shell scanning program...
OK, found.

Checking for dependency: xsane - Graphical scanner frontend for SANE...
OK, found.

----------------------
| HPLIP INSTALLATION |
----------------------

Currently installed HPLIP version...
HPLIP 2.8.7 currently installed in '/usr/share/hplip'.

Current contents of '/etc/hp/hplip.conf' file:
# hplip.conf. Generated from hplip.conf.in by configure.

[hplip]
version=2.8.7

[dirs]
home=/usr/share/hplip
run=/var/run
ppd=/usr/share/ppd/hpijs/HP
ppdbase=/usr/share/ppd/hpijs
doc=/usr/share/doc/hplip-doc/HTML
icon=no
cupsbackend=/usr/lib/cups/backend
cupsfilter=/usr/lib/cups/filter
drv=/usr/share/cups/drv

# Following values are determined at configure time and cannot be changed.
[configure]
network-build=yes
pp-build=yes
gui-build=yes
scanner-build=yes
fax-build=yes
dbus-build=yes
cups11-build=no
doc-build=yes
shadow-build=no
foomatic-drv-install=yes
foomatic-ppd-install=no
foomatic-rip-hplip-install=no
internal-tag=2.8.7.3
restricted-build=no

-------------------------------
| DISCOVERED PARALLEL DEVICES |
-------------------------------

No devices found.

--------------------------
| DISCOVERED USB DEVICES |
--------------------------

  Device URI Model
  ----------------------------------------------- --------------------------
  hp:/usb/Photosmart_C5500_series?serial=MY88QC21 HP Photosmart C5500 series
  QX056H

---------------------------------
| INSTALLED CUPS PRINTER QUEUES |
---------------------------------

PDF
---
Type: Unknown
Installed in HPLIP?: No, not using the hp: or hpfax: CUPS backend.
Device URI: cups-pdf:/
PPD: /etc/cups/ppd/PDF.ppd
PPD Description: Generic CUPS-PDF Printer
Printer status: printer PDF is idle. enabled since Fri 23 Jan 2009 12:55:40 PM PST
warning: Printer is not HPLIP installed. Printers must use the hp: or hpfax: CUPS backend to function in HPLIP.
Photosmart-C5500-series
-----------------------
Type: Printer
Installed in HPLIP?: Yes, using the hp: CUPS backend.
Device URI: hp:/usb/Photosmart_C5500_series?serial=MY88QC21QX056H
PPD: /etc/cups/ppd/Photosmart-C5500-series.ppd
PPD Description: HP Photosmart c5500 series Foomatic/hpijs, hpijs 2.8.7
Printer status: printer Photosmart-C5500-series is idle. enabled since Fri 23 Jan 2009 10:33:29 PM PST
Communication status: Good

----------------------
| SANE CONFIGURATION |
----------------------

'hpaio' in '/etc/sane.d/dll.conf'...
error: Not found. SANE backend 'hpaio' NOT properly setup (needs to be added to /etc/sane.d/dll.conf).

Checking output of 'scanimage -L'...
device `v4l:/dev/video1' is a Noname OV519 USB Camera virtual device
device `v4l:/dev/video0' is a Noname Hauppauge WinTV PVR-250 virtual device
device `hpaio:/usb/Photosmart_C5500_series?serial=MY88QC21QX056H' is a Hewlett-Packard Photosmart_C5500_series all-in-one

---------------------
| PYTHON EXTENSIONS |
---------------------

Checking 'cupsext' CUPS extension...
OK, found.

Checking 'pcardext' Photocard extension...
OK, found.

Checking 'hpmudext' I/O extension...
OK, found.

Checking 'scanext' SANE scanning extension...
OK, found.

-----------------
| USB I/O SETUP |
-----------------

Checking for permissions of USB attached printers...

HP Device 0x7211 at 004:004:
    Device URI: hp:/usb/Photosmart_C5500_series?serial=MY88QC21QX056H
    Device node: /dev/bus/usb/004/004
    Mode: 0664
getfacl: Removing leading '/' from absolute path names
# file: dev/bus/usb/004/004
# owner: lp
# group: scanner
user::rw-
user:mocha:rw-
group::rw-
mask::rw-
other::r--

-----------
| SUMMARY |
-----------

error: 6 errors and/or warnings.

Please refer to the installation instructions at:
http://hplip.sourceforge.net/install/index.html

Maybe I'm doing something wrong. But with this system I dual boot to Windows XP and when I print 4x6 photos from Windows the quality is extremely high, like what you'd get from a photo lab. From Linux it is much lower resolution, and there is noticible banding in the photos. For example in darker areas, like someone's dark hair, you can see very small bands and speckles. Same photo printed in Windows doesn't have this problem.

I'm using Gimp in Linux and I choose 1200 dpi and photo tray and photo paper. In Windows I just used IrFanView and the latest Photosmart drivers from HP's site. In the HP driver you just choose a profile, like "photo with borders" and it sets all the options for you. I noticed there are many other controls in the Windows driver that don't exist in the Linux version, like color and brightness controls.

Am I not supposed to print from Gimp? Am I supposed to be changing the settings in the toolbox? Thanks for any assistance.

Question information

Language:
English Edit question
Status:
Solved
For:
HPLIP Edit question
Assignee:
No assignee Edit question
Solved by:
MMarking
Solved:
Last query:
Last reply:
Revision history for this message
Aaron Albright (albrigha-deactivatedaccount) said :
#1

You can configure the printer using hp-toolbox to set the printer settings and so forth.

As for the quality and settings -- HPLIP does not exactly match the Windows driver in quality and specs. We are always working to improve the driver and are working to more support in the future.

Specifically if you can post or email me the output scanned I'd like to take a look at the differences you are seeing.

And printing from GIMP should work fine.

Aaron

Revision history for this message
MMarking (cpt-mocha) said :
#2

Aaron,

Thanks for your support. Tonight I will upgrade to the latest HPLIP and try again. I will also scan the photos and send them to you. I've been searching the internet and have found only a few people that reported silimar problems with Photosmarts but the issues/discussion threads never went anywhere.

It seems to me that the printer is not going above 600 dpi in Linux. I checked the PPD file and it says default 1200 dpi and the photo settings say quality 3 and 1200 dpi. I'm searching for something in software since this is obvioulsy a software issue. Is it possible for some reason that the print dialog settings in Gimp are not being sent to CUPS?

I used to have an Epson printer using gutenprint before purchasing the D5580 a few days ago. Should I uninstall the gutenprint stuff? Is there anything else I should try in terms of software packages other than upgrading to the latest HPLIP?

I've read some posts regarding foomatic's role in sending the proper printing info to CUPS, is there anything I should look at there? This is a very frustrating problem. My 6 year old Epson Stylus photo produced better photo results using gutenprint. The only reason I got rid of it is because the thing would clog every other day and was very long in the tooth in general. When I saw the output of the D5580 in Windows I am very upset that I am not getting that same quality under Linux.

Revision history for this message
Aaron Albright (albrigha-deactivatedaccount) said :
#3

You shouldn't need to remove gutenprint. It would help to see the output.

Thanks.

Aaron

Revision history for this message
MMarking (cpt-mocha) said :
#4

Well, I installed the latest HPLIP and now I can't even print a photo period.. The following is what I get in /var/log/cups/error_log:

I [27/Jan/2009:20:48:25 -0800] [Job 672] Adding start banner page "none".
I [27/Jan/2009:20:48:25 -0800] Saving subscriptions.conf...
I [27/Jan/2009:20:48:25 -0800] [Job 672] Adding end banner page "none".
I [27/Jan/2009:20:48:25 -0800] [Job 672] File of type application/pdf queued by "mocha".
D [27/Jan/2009:20:48:25 -0800] [Job 672] hold_until=0
I [27/Jan/2009:20:48:25 -0800] [Job 672] Queued on "Photosmart_C5500" by "mocha".
I [27/Jan/2009:20:48:25 -0800] Saving subscriptions.conf...
D [27/Jan/2009:20:48:25 -0800] [Job 672] job-sheets=none,none
D [27/Jan/2009:20:48:25 -0800] [Job 672] banner_page = 0
D [27/Jan/2009:20:48:25 -0800] [Job 672] argv[0]="Photosmart_C5500"
D [27/Jan/2009:20:48:25 -0800] [Job 672] argv[1]="672"
D [27/Jan/2009:20:48:25 -0800] [Job 672] argv[2]="mocha"
D [27/Jan/2009:20:48:25 -0800] [Job 672] argv[3]="small photo.jpg"
D [27/Jan/2009:20:48:25 -0800] [Job 672] argv[4]="1"
D [27/Jan/2009:20:48:25 -0800] [Job 672] argv[5]="PrintoutMode=Photo PageSize=Custom.288.00x432.00 DryTime=Zero Quality=1200PhotoCMYKFullBleed Duplex=None InputSlot=PhotoTray number-up=1 job-uuid=urn:uuid:9258442c-083d-3b21-53d6-583136099c13"
D [27/Jan/2009:20:48:25 -0800] [Job 672] argv[6]="/var/spool/cups/d00672-001"
D [27/Jan/2009:20:48:25 -0800] [Job 672] envp[0]="CUPS_CACHEDIR=/var/cache/cups"
D [27/Jan/2009:20:48:25 -0800] [Job 672] envp[1]="CUPS_DATADIR=/usr/share/cups"
D [27/Jan/2009:20:48:25 -0800] [Job 672] envp[2]="CUPS_DOCROOT=/usr/share/cups/doc-root"
D [27/Jan/2009:20:48:25 -0800] [Job 672] envp[3]="CUPS_FONTPATH=/usr/share/cups/fonts"
D [27/Jan/2009:20:48:25 -0800] [Job 672] envp[4]="CUPS_REQUESTROOT=/var/spool/cups"
D [27/Jan/2009:20:48:25 -0800] [Job 672] envp[5]="CUPS_SERVERBIN=/usr/lib/cups"
D [27/Jan/2009:20:48:25 -0800] [Job 672] envp[6]="CUPS_SERVERROOT=/etc/cups"
D [27/Jan/2009:20:48:25 -0800] [Job 672] envp[7]="CUPS_STATEDIR=/var/run/cups"
D [27/Jan/2009:20:48:25 -0800] [Job 672] envp[8]="PATH=/usr/lib/cups/filter:/usr/bin:/usr/sbin:/bin:/usr/bin"
D [27/Jan/2009:20:48:25 -0800] [Job 672] envp[9]="SERVER_ADMIN=root@mocha-c2d"
D [27/Jan/2009:20:48:25 -0800] [Job 672] envp[10]="SOFTWARE=CUPS/1.3.9"
D [27/Jan/2009:20:48:25 -0800] [Job 672] envp[11]="TMPDIR=/var/spool/cups/tmp"
D [27/Jan/2009:20:48:25 -0800] [Job 672] envp[12]="TZ=America/Los_Angeles"
D [27/Jan/2009:20:48:25 -0800] [Job 672] envp[13]="USER=root"
D [27/Jan/2009:20:48:25 -0800] [Job 672] envp[14]="CUPS_SERVER=/var/run/cups/cups.sock"
D [27/Jan/2009:20:48:25 -0800] [Job 672] envp[15]="CUPS_ENCRYPTION=IfRequested"
D [27/Jan/2009:20:48:25 -0800] [Job 672] envp[16]="IPP_PORT=631"
D [27/Jan/2009:20:48:25 -0800] [Job 672] envp[17]="CHARSET=utf-8"
D [27/Jan/2009:20:48:25 -0800] [Job 672] envp[18]="LANG=en_US.UTF8"
D [27/Jan/2009:20:48:25 -0800] [Job 672] envp[19]="PPD=/etc/cups/ppd/Photosmart_C5500.ppd"
D [27/Jan/2009:20:48:25 -0800] [Job 672] envp[20]="RIP_MAX_CACHE=8m"
D [27/Jan/2009:20:48:25 -0800] [Job 672] envp[21]="CONTENT_TYPE=application/pdf"
D [27/Jan/2009:20:48:25 -0800] [Job 672] envp[22]="DEVICE_URI=hp:/usb/Photosmart_C5500_series?serial=MY88QC21QX056H"
D [27/Jan/2009:20:48:25 -0800] [Job 672] envp[23]="PRINTER=Photosmart_C5500"
D [27/Jan/2009:20:48:25 -0800] [Job 672] envp[24]="FINAL_CONTENT_TYPE=printer/Photosmart_C5500"
I [27/Jan/2009:20:48:25 -0800] [Job 672] Started filter /usr/lib/cups/filter/pdftopdf (PID 27905)
I [27/Jan/2009:20:48:25 -0800] [Job 672] Started filter /usr/lib/cups/filter/cpdftocps (PID 27906)
I [27/Jan/2009:20:48:25 -0800] [Job 672] Started filter /usr/lib/cups/filter/foomatic-rip-hplip (PID 27908)
I [27/Jan/2009:20:48:25 -0800] [Job 672] Started backend /usr/lib/cups/backend/hp (PID 27914)
I [27/Jan/2009:20:48:25 -0800] Saving subscriptions.conf...
D [27/Jan/2009:20:48:25 -0800] cupsdProcessIPPRequest: 11 status_code=0 (successful-ok)
I [27/Jan/2009:20:48:25 -0800] Saving subscriptions.conf...
D [27/Jan/2009:20:48:25 -0800] cupsdCloseClient: 11
D [27/Jan/2009:20:48:25 -0800] [Job 672] foomatic-rip version $Revision=3.0.2.131$ running...
D [27/Jan/2009:20:48:25 -0800] [Job 672] Parsing PPD file ...
D [27/Jan/2009:20:48:25 -0800] [Job 672] Added option ColorSpace
D [27/Jan/2009:20:48:25 -0800] [Job 672] Added option Resolution
D [27/Jan/2009:20:48:25 -0800] [Job 672] Added option PageSize
D [27/Jan/2009:20:48:25 -0800] [Job 672] Added option Model
D [27/Jan/2009:20:48:25 -0800] [Job 672] Added option PrintoutMode
D [27/Jan/2009:20:48:25 -0800] [Job 672] Added option InputSlot
D [27/Jan/2009:20:48:25 -0800] [Job 672] Added option Duplex
D [27/Jan/2009:20:48:25 -0800] [Job 672] Added option DryTime
D [27/Jan/2009:20:48:25 -0800] [Job 672] Added option Quality
D [27/Jan/2009:20:48:25 -0800] [Job 672] *cupsFilter: "application/vnd.cups-postscript 0 foomatic-rip-hplip"
D [27/Jan/2009:20:48:25 -0800] [Job 672] Added option PageRegion
D [27/Jan/2009:20:48:25 -0800] [Job 672] Added option ImageableArea
D [27/Jan/2009:20:48:25 -0800] [Job 672] Added option PaperDimension
D [27/Jan/2009:20:48:25 -0800] [Job 672] Added option Font
D [27/Jan/2009:20:48:25 -0800] [Job 672]
D [27/Jan/2009:20:48:25 -0800] [Job 672] Parameter Summary
D [27/Jan/2009:20:48:25 -0800] [Job 672] -----------------
D [27/Jan/2009:20:48:25 -0800] [Job 672]
D [27/Jan/2009:20:48:25 -0800] [Job 672] Spooler: cups
D [27/Jan/2009:20:48:25 -0800] [Job 672] Printer: Photosmart_C5500
D [27/Jan/2009:20:48:25 -0800] [Job 672] Shell: /bin/bash
D [27/Jan/2009:20:48:25 -0800] [Job 672] PPD file: /etc/cups/ppd/Photosmart_C5500.ppd
D [27/Jan/2009:20:48:25 -0800] [Job 672] ATTR file:
D [27/Jan/2009:20:48:25 -0800] [Job 672] Printer model: HP Photosmart c5500 Series Foomatic/hpijs, hpijs 2.8.12
D [27/Jan/2009:20:48:25 -0800] [Job 672] Job title: small photo.jpg
D [27/Jan/2009:20:48:25 -0800] [Job 672] File(s) to be printed:
D [27/Jan/2009:20:48:25 -0800] [Job 672] <STDIN>
D [27/Jan/2009:20:48:25 -0800] [Job 672]
D [27/Jan/2009:20:48:25 -0800] [Job 672] GhostScript extra search path ('GS_LIB'): /usr/share/cups/fonts
D [27/Jan/2009:20:48:25 -0800] [Job 672] Pondering option 'PrintoutMode=Photo'
D [27/Jan/2009:20:48:25 -0800] [Job 672] Pondering option 'PageSize=Custom.288.00x432.00'
D [27/Jan/2009:20:48:25 -0800] [Job 672] Pondering option 'DryTime=Zero'
D [27/Jan/2009:20:48:25 -0800] [Job 672] Pondering option 'Quality=1200PhotoCMYKFullBleed'
D [27/Jan/2009:20:48:25 -0800] [Job 672] Pondering option 'Duplex=None'
D [27/Jan/2009:20:48:25 -0800] [Job 672] Pondering option 'InputSlot=PhotoTray'
D [27/Jan/2009:20:48:25 -0800] [Job 672] Pondering option 'number-up=1'
D [27/Jan/2009:20:48:25 -0800] [Job 672] Unknown option number-up=1.
D [27/Jan/2009:20:48:25 -0800] [Job 672] Pondering option 'job-uuid=urn:uuid:9258442c-083d-3b21-53d6-583136099c13'
D [27/Jan/2009:20:48:25 -0800] [Job 672] Unknown option job-uuid=urn:uuid:9258442c-083d-3b21-53d6-583136099c13.
D [27/Jan/2009:20:48:25 -0800] [Job 672]
D [27/Jan/2009:20:48:25 -0800] [Job 672] ================================================
D [27/Jan/2009:20:48:25 -0800] [Job 672]
D [27/Jan/2009:20:48:25 -0800] [Job 672] File: <STDIN>
D [27/Jan/2009:20:48:25 -0800] [Job 672]
D [27/Jan/2009:20:48:25 -0800] [Job 672] ================================================
D [27/Jan/2009:20:48:25 -0800] [Job 672]
D [27/Jan/2009:20:48:25 -0800] [Job 672] Reading PostScript input ...
D [27/Jan/2009:20:48:25 -0800] cupsdAcceptClient: 11 from localhost (Domain)
D [27/Jan/2009:20:48:25 -0800] cupsdReadClient: 11 POST / HTTP/1.1
D [27/Jan/2009:20:48:25 -0800] cupsdAuthorize: No authentication data provided.
D [27/Jan/2009:20:48:25 -0800] Get-Jobs ipp://localhost/jobs/
D [27/Jan/2009:20:48:25 -0800] cupsdProcessIPPRequest: 11 status_code=0 (successful-ok)
D [27/Jan/2009:20:48:25 -0800] cupsdCloseClient: 11
D [27/Jan/2009:20:48:25 -0800] cupsdAcceptClient: 11 from localhost (Domain)
D [27/Jan/2009:20:48:25 -0800] cupsdReadClient: 11 POST / HTTP/1.1
D [27/Jan/2009:20:48:25 -0800] cupsdAuthorize: No authentication data provided.
D [27/Jan/2009:20:48:25 -0800] Get-Notifications /
D [27/Jan/2009:20:48:25 -0800] cupsdIsAuthorized: requesting-user-name="mocha"
D [27/Jan/2009:20:48:25 -0800] cupsdProcessIPPRequest: 11 status_code=0 (successful-ok)
D [27/Jan/2009:20:48:25 -0800] cupsdReadClient: 11 POST / HTTP/1.1
D [27/Jan/2009:20:48:25 -0800] cupsdAuthorize: No authentication data provided.
D [27/Jan/2009:20:48:25 -0800] Get-Job-Attributes ipp://localhost/jobs/672
D [27/Jan/2009:20:48:25 -0800] cupsdProcessIPPRequest: 11 status_code=0 (successful-ok)
D [27/Jan/2009:20:48:25 -0800] cupsdAcceptClient: 12 from localhost (Domain)
D [27/Jan/2009:20:48:25 -0800] cupsdReadClient: 12 POST / HTTP/1.1
D [27/Jan/2009:20:48:25 -0800] cupsdAuthorize: No authentication data provided.
D [27/Jan/2009:20:48:25 -0800] Get-Notifications /
D [27/Jan/2009:20:48:25 -0800] cupsdIsAuthorized: requesting-user-name="mocha"
D [27/Jan/2009:20:48:25 -0800] cupsdProcessIPPRequest: 12 status_code=0 (successful-ok)
D [27/Jan/2009:20:48:25 -0800] cupsdReadClient: 7 POST / HTTP/1.1
D [27/Jan/2009:20:48:25 -0800] cupsdAuthorize: No authentication data provided.
D [27/Jan/2009:20:48:25 -0800] CUPS-Get-Printers
D [27/Jan/2009:20:48:25 -0800] cupsdProcessIPPRequest: 7 status_code=0 (successful-ok)
D [27/Jan/2009:20:48:25 -0800] cupsdReadClient: 7 POST / HTTP/1.1
D [27/Jan/2009:20:48:25 -0800] cupsdAuthorize: No authentication data provided.
D [27/Jan/2009:20:48:25 -0800] CUPS-Get-Classes
D [27/Jan/2009:20:48:25 -0800] cupsdProcessIPPRequest: 7 status_code=0 (successful-ok)
D [27/Jan/2009:20:48:25 -0800] cupsdReadClient: 7 POST / HTTP/1.1
D [27/Jan/2009:20:48:25 -0800] cupsdAuthorize: No authentication data provided.
D [27/Jan/2009:20:48:25 -0800] CUPS-Get-Default
D [27/Jan/2009:20:48:25 -0800] cupsdProcessIPPRequest: 7 status_code=0 (successful-ok)
D [27/Jan/2009:20:48:25 -0800] cupsdReadClient: 7 POST / HTTP/1.1
D [27/Jan/2009:20:48:25 -0800] cupsdAuthorize: No authentication data provided.
D [27/Jan/2009:20:48:25 -0800] CUPS-Get-Printers
D [27/Jan/2009:20:48:25 -0800] cupsdProcessIPPRequest: 7 status_code=0 (successful-ok)
D [27/Jan/2009:20:48:25 -0800] cupsdReadClient: 7 POST / HTTP/1.1
D [27/Jan/2009:20:48:25 -0800] cupsdAuthorize: No authentication data provided.
D [27/Jan/2009:20:48:25 -0800] CUPS-Get-Classes
D [27/Jan/2009:20:48:25 -0800] cupsdProcessIPPRequest: 7 status_code=0 (successful-ok)
D [27/Jan/2009:20:48:25 -0800] cupsdReadClient: 7 POST / HTTP/1.1
D [27/Jan/2009:20:48:25 -0800] cupsdAuthorize: No authentication data provided.
D [27/Jan/2009:20:48:25 -0800] CUPS-Get-Default
D [27/Jan/2009:20:48:25 -0800] cupsdProcessIPPRequest: 7 status_code=0 (successful-ok)
D [27/Jan/2009:20:48:25 -0800] cupsdCloseClient: 12
D [27/Jan/2009:20:48:25 -0800] cupsdCloseClient: 11
D [27/Jan/2009:20:48:25 -0800] PID 27905 (/usr/lib/cups/filter/pdftopdf) exited with no errors.
D [27/Jan/2009:20:48:25 -0800] [Job 672] Device copies: 1; device collate:
D [27/Jan/2009:20:48:25 -0800] [Job 672] pdftops - copying to temp print file "/var/spool/cups/tmp/497fe399f2f96"
D [27/Jan/2009:20:48:26 -0800] [Job 672] Page = 288x432; 18,36 to 270,423
D [27/Jan/2009:20:48:26 -0800] [Job 672] slow_collate=0, slow_duplex=0, slow_order=0
D [27/Jan/2009:20:48:26 -0800] [Job 672] Before copy_comments - %!PS-Adobe-3.0
D [27/Jan/2009:20:48:26 -0800] [Job 672] %!PS-Adobe-3.0
D [27/Jan/2009:20:48:26 -0800] [Job 672] %%LanguageLevel: 3
D [27/Jan/2009:20:48:26 -0800] [Job 672] %%DocumentSuppliedResources: (atend)
D [27/Jan/2009:20:48:26 -0800] [Job 672] %%DocumentMedia: plain 288 432 0 () ()
D [27/Jan/2009:20:48:26 -0800] [Job 672] %%BoundingBox: 0 0 288 432
D [27/Jan/2009:20:48:26 -0800] [Job 672] %%Pages: 1
D [27/Jan/2009:20:48:26 -0800] [Job 672] %%EndComments
D [27/Jan/2009:20:48:26 -0800] [Job 672] Before copy_prolog - %%BeginDefaults
D [27/Jan/2009:20:48:26 -0800] [Job 672] --> This document is DSC-conforming!
D [27/Jan/2009:20:48:26 -0800] [Job 672] Found: %RBINumCopies: 1
D [27/Jan/2009:20:48:26 -0800] [Job 672] Job claims to be DSC-conforming, but "%%BeginProlog" was missing before first line with another "%%Begin..." comment (is this a TeX/LaTeX/dvips-generated PostScript file?). Assuming start of "Prolog" here.
D [27/Jan/2009:20:48:26 -0800] [Job 672]
D [27/Jan/2009:20:48:26 -0800] [Job 672] -----------
D [27/Jan/2009:20:48:26 -0800] [Job 672] Found: %%BeginProlog
D [27/Jan/2009:20:48:26 -0800] [Job 672] Before copy_setup - %%BeginSetup
D [27/Jan/2009:20:48:26 -0800] [Job 672] Found: %%EndProlog
D [27/Jan/2009:20:48:26 -0800] [Job 672]
D [27/Jan/2009:20:48:26 -0800] [Job 672] -----------
D [27/Jan/2009:20:48:26 -0800] [Job 672] Found: %%BeginSetup
D [27/Jan/2009:20:48:26 -0800] [Job 672] Found: %%BeginFeature: *CustomPageSize True
D [27/Jan/2009:20:48:26 -0800] [Job 672] Unknown option CustomPageSize=True found in the job
D [27/Jan/2009:20:48:26 -0800] [Job 672] Found: %%BeginFeature: *PrintoutMode Photo
D [27/Jan/2009:20:48:26 -0800] [Job 672] Option: PrintoutMode=Photo --> Setting option
D [27/Jan/2009:20:48:26 -0800] [Job 672] Found: %% FoomaticRIPOptionSetting: PrintoutMode=Photo
D [27/Jan/2009:20:48:26 -0800] [Job 672] Option: PrintoutMode=Photo --> Setting option
D [27/Jan/2009:20:48:26 -0800] [Job 672] Found: %%BeginFeature: *InputSlot PhotoTray
D [27/Jan/2009:20:48:26 -0800] [Job 672] Option: InputSlot=PhotoTray --> Setting option
D [27/Jan/2009:20:48:26 -0800] [Job 672] Found: %% FoomaticRIPOptionSetting: InputSlot=PhotoTray
D [27/Jan/2009:20:48:26 -0800] [Job 672] Option: InputSlot=PhotoTray --> Setting option
D [27/Jan/2009:20:48:26 -0800] [Job 672] Found: %%BeginFeature: *Quality 1200PhotoCMYKFullBleed
D [27/Jan/2009:20:48:26 -0800] [Job 672] Option: Quality=1200PhotoCMYKFullBleed --> Setting option
D [27/Jan/2009:20:48:26 -0800] [Job 672] Found: %% FoomaticRIPOptionSetting: Quality=1200PhotoCMYKFullBleed
D [27/Jan/2009:20:48:26 -0800] [Job 672] Option: Quality=1200PhotoCMYKFullBleed --> Setting option
D [27/Jan/2009:20:48:26 -0800] [Job 672] Found: %%BeginFeature: *Duplex None
D [27/Jan/2009:20:48:26 -0800] [Job 672] Option: Duplex=None --> Setting option
D [27/Jan/2009:20:48:26 -0800] [Job 672] Found: %% FoomaticRIPOptionSetting: Duplex=None
D [27/Jan/2009:20:48:26 -0800] [Job 672] Option: Duplex=None --> Setting option
D [27/Jan/2009:20:48:26 -0800] [Job 672] Found: %%BeginFeature: *DryTime Zero
D [27/Jan/2009:20:48:26 -0800] [Job 672] Option: DryTime=Zero --> Setting option
D [27/Jan/2009:20:48:26 -0800] [Job 672] Found: %% FoomaticRIPOptionSetting: DryTime=Zero
D [27/Jan/2009:20:48:26 -0800] [Job 672] Option: DryTime=Zero --> Setting option
D [27/Jan/2009:20:48:26 -0800] [Job 672] Before page loop - %%Page: 1 1
D [27/Jan/2009:20:48:26 -0800] [Job 672] Copying page 1...
D [27/Jan/2009:20:48:26 -0800] [Job 672] pagew = 252.0, pagel = 387.0
D [27/Jan/2009:20:48:26 -0800] [Job 672] bboxx = 0, bboxy = 0, bboxw = 288, bboxl = 432
D [27/Jan/2009:20:48:26 -0800] [Job 672] PageLeft = 18.0, PageRight = 270.0
D [27/Jan/2009:20:48:26 -0800] [Job 672] PageTop = 423.0, PageBottom = 36.0
D [27/Jan/2009:20:48:26 -0800] [Job 672] PageWidth = 288.0, PageLength = 432.0
D [27/Jan/2009:20:48:26 -0800] [Job 672] Found: %%EndSetup
D [27/Jan/2009:20:48:26 -0800] [Job 672] Inserting PostScript code for CUPS' page accounting
D [27/Jan/2009:20:48:26 -0800] [Job 672]
D [27/Jan/2009:20:48:26 -0800] [Job 672] -----------
D [27/Jan/2009:20:48:26 -0800] [Job 672] New page: 1 1
D [27/Jan/2009:20:48:26 -0800] [Job 672]
D [27/Jan/2009:20:48:26 -0800] [Job 672] Found: %%BeginPageSetup
D [27/Jan/2009:20:48:26 -0800] [Job 672] Inserting option code into "PageSetup" section.
D [27/Jan/2009:20:48:26 -0800] [Job 672] Found: %%EndPageSetup
D [27/Jan/2009:20:48:26 -0800] [Job 672] End of page header
D [27/Jan/2009:20:48:26 -0800] [Job 672] Wrote 1 pages...
D [27/Jan/2009:20:48:26 -0800] [Job 672] Flushing FIFO.
D [27/Jan/2009:20:48:26 -0800] [Job 672]
D [27/Jan/2009:20:48:26 -0800] [Job 672] Starting renderer
D [27/Jan/2009:20:48:26 -0800] PID 27906 (/usr/lib/cups/filter/cpdftocps) exited with no errors.
D [27/Jan/2009:20:48:26 -0800] [Job 672] JCL: <job data>
D [27/Jan/2009:20:48:26 -0800] [Job 672]
D [27/Jan/2009:20:48:26 -0800] [Job 672] renderer PID kid4=27935
D [27/Jan/2009:20:48:26 -0800] [Job 672] renderer command: gs -q -dBATCH -dPARANOIDSAFER -dQUIET -dNOPAUSE -sDEVICE=ijs -sIjsServer=hpijs288 432 0 0 0
D [27/Jan/2009:20:48:26 -0800] [Job 672] pop pop pop <</PageSize[5 -2 roll]/ImagingBBox null>>setpagedevice -sDeviceManufacturer="HEWLETT-PACKARD" -sDeviceModel="deskjet 5600" -dDuplex=false -r1200 -sIjsParams=Quality:Quality=3,Quality:ColorMode=2,Quality:MediaType=2,Quality:PenSet=2,Quality:FullBleed=1,PS:MediaPosition=6 -dIjsUseOutputFD -sOutputFile=- -
D [27/Jan/2009:20:48:26 -0800] [Job 672] Starting process 27936: "gs -q -dBATCH -dPARANOIDSAFER -dQUIET -dNOPAUSE -sDEVICE=ijs -sIjsServer=hpijs288 432 0 0 0
D [27/Jan/2009:20:48:26 -0800] [Job 672] pop pop ..."
D [27/Jan/2009:20:48:27 -0800] [Job 672] sh: hpijs288: not found
D [27/Jan/2009:20:48:27 -0800] [Job 672] GPL Ghostscript 8.63: Can't start ijs server "hpijs288"
D [27/Jan/2009:20:48:27 -0800] [Job 672] /bin/sh: cannot create setpagedevice: Permission denied
D [27/Jan/2009:20:48:27 -0800] [Job 672] /bin/sh: pop: not found
D [27/Jan/2009:20:48:27 -0800] [Job 672] Process 27936 ending: "gs -q -dBATCH -dPARANOIDSAFER -dQUIET -dNOPAUSE -sDEVICE=ijs -sIjsServer=hpijs288 432 0 0 0
D [27/Jan/2009:20:48:27 -0800] [Job 672] pop pop ..."
D [27/Jan/2009:20:48:27 -0800] [Job 672] renderer return value: 127
D [27/Jan/2009:20:48:27 -0800] [Job 672] renderer received signal: 127
D [27/Jan/2009:20:48:27 -0800] [Job 672] tail process done writing data to STDOUT
D [27/Jan/2009:20:48:27 -0800] [Job 672] KID4 finished
I [27/Jan/2009:20:48:27 -0800] Saving subscriptions.conf...
D [27/Jan/2009:20:48:27 -0800] [Job 672] Process dying with "The renderer command line returned an unrecognized error code 127.", exit stat: 1
D [27/Jan/2009:20:48:27 -0800] [Job 672] error: No such file or directory (2)
D [27/Jan/2009:20:48:27 -0800] [Job 672] Cleaning up ...
D [27/Jan/2009:20:48:27 -0800] [Job 672] Killing process 27935 (KID4) with signal 15
D [27/Jan/2009:20:48:27 -0800] [Job 672] Maximal count of pending signals (120) exceeded at /usr/lib/cups/filter/foomatic-rip-hplip line 3639, <STDIN> line 27844.
D [27/Jan/2009:20:48:27 -0800] [Job 672] Process dying with "Caught termination signal: Job canceled", exit stat: 0
D [27/Jan/2009:20:48:27 -0800] [Job 672] error: Broken pipe (32)
D [27/Jan/2009:20:48:27 -0800] [Job 672] Cleaning up ...
D [27/Jan/2009:20:48:27 -0800] [Job 672] Killing process 27934 (KID3) with signal 15
D [27/Jan/2009:20:48:27 -0800] [Job 672] Process dying with "Caught termination signal: Job canceled", exit stat: 0
D [27/Jan/2009:20:48:27 -0800] [Job 672] error: Interrupted system call (4)
D [27/Jan/2009:20:48:27 -0800] [Job 672] Cleaning up ...
D [27/Jan/2009:20:48:27 -0800] [Job 672] Killing process 27935 (KID4) with signal 15
D [27/Jan/2009:20:48:27 -0800] [Job 672] Process dying with "Caught termination signal: Job canceled", exit stat: 0
D [27/Jan/2009:20:48:27 -0800] [Job 672] error: Bad file descriptor (9)
D [27/Jan/2009:20:48:27 -0800] [Job 672] Cleaning up ...
D [27/Jan/2009:20:48:27 -0800] cupsdAcceptClient: 11 from localhost (Domain)
D [27/Jan/2009:20:48:27 -0800] cupsdAcceptClient: 12 from localhost (Domain)
D [27/Jan/2009:20:48:27 -0800] cupsdReadClient: 11 POST / HTTP/1.1
D [27/Jan/2009:20:48:27 -0800] cupsdAuthorize: No authentication data provided.
D [27/Jan/2009:20:48:27 -0800] Get-Jobs ipp://localhost/jobs/
D [27/Jan/2009:20:48:27 -0800] cupsdProcessIPPRequest: 11 status_code=0 (successful-ok)
D [27/Jan/2009:20:48:27 -0800] cupsdReadClient: 12 POST / HTTP/1.1
D [27/Jan/2009:20:48:27 -0800] cupsdAuthorize: No authentication data provided.
D [27/Jan/2009:20:48:27 -0800] Get-Notifications /
D [27/Jan/2009:20:48:27 -0800] cupsdIsAuthorized: requesting-user-name="mocha"
D [27/Jan/2009:20:48:27 -0800] cupsdProcessIPPRequest: 12 status_code=0 (successful-ok)
D [27/Jan/2009:20:48:27 -0800] cupsdReadClient: 7 POST / HTTP/1.1
D [27/Jan/2009:20:48:27 -0800] cupsdAuthorize: No authentication data provided.
D [27/Jan/2009:20:48:27 -0800] CUPS-Get-Printers
D [27/Jan/2009:20:48:27 -0800] cupsdProcessIPPRequest: 7 status_code=0 (successful-ok)
D [27/Jan/2009:20:48:27 -0800] cupsdReadClient: 7 POST / HTTP/1.1
D [27/Jan/2009:20:48:27 -0800] cupsdAuthorize: No authentication data provided.
D [27/Jan/2009:20:48:27 -0800] CUPS-Get-Classes
D [27/Jan/2009:20:48:27 -0800] cupsdProcessIPPRequest: 7 status_code=0 (successful-ok)
D [27/Jan/2009:20:48:27 -0800] cupsdCloseClient: 11
D [27/Jan/2009:20:48:27 -0800] cupsdAcceptClient: 11 from localhost (Domain)
D [27/Jan/2009:20:48:27 -0800] cupsdReadClient: 11 POST / HTTP/1.1
D [27/Jan/2009:20:48:27 -0800] cupsdAuthorize: No authentication data provided.
D [27/Jan/2009:20:48:27 -0800] Get-Notifications /
D [27/Jan/2009:20:48:27 -0800] cupsdIsAuthorized: requesting-user-name="mocha"
D [27/Jan/2009:20:48:27 -0800] cupsdProcessIPPRequest: 11 status_code=0 (successful-ok)
D [27/Jan/2009:20:48:27 -0800] cupsdReadClient: 7 POST / HTTP/1.1
D [27/Jan/2009:20:48:27 -0800] cupsdAuthorize: No authentication data provided.
D [27/Jan/2009:20:48:27 -0800] CUPS-Get-Default
D [27/Jan/2009:20:48:27 -0800] cupsdProcessIPPRequest: 7 status_code=0 (successful-ok)
D [27/Jan/2009:20:48:27 -0800] cupsdCloseClient: 11
D [27/Jan/2009:20:48:27 -0800] cupsdCloseClient: 12
D [27/Jan/2009:20:48:30 -0800] [Job 672]
D [27/Jan/2009:20:48:30 -0800] [Job 672] Closing foomatic-rip.
D [27/Jan/2009:20:48:31 -0800] [Job 672] Killing process 27935 (KID4) with signal 9
D [27/Jan/2009:20:48:31 -0800] [Job 672]
D [27/Jan/2009:20:48:31 -0800] [Job 672] Closing foomatic-rip.
D [27/Jan/2009:20:48:32 -0800] [Job 672] Killing process 27934 (KID3) with signal 9
D [27/Jan/2009:20:48:32 -0800] [Job 672] Caught termination signal: Job canceled
D [27/Jan/2009:20:48:32 -0800] [Job 672]
D [27/Jan/2009:20:48:32 -0800] [Job 672] Closing foomatic-rip.
D [27/Jan/2009:20:48:32 -0800] PID 27908 (/usr/lib/cups/filter/foomatic-rip-hplip) exited with no errors.
I [27/Jan/2009:20:48:42 -0800] Saving subscriptions.conf...
D [27/Jan/2009:20:48:42 -0800] PID 27914 (/usr/lib/cups/backend/hp) exited with no errors.
D [27/Jan/2009:20:48:42 -0800] [Job 672] File 0 is complete.
I [27/Jan/2009:20:48:42 -0800] [Job 672] Completed successfully.
I [27/Jan/2009:20:48:42 -0800] Saving subscriptions.conf...
I [27/Jan/2009:20:48:42 -0800] Saving subscriptions.conf...
D [27/Jan/2009:20:48:42 -0800] cupsdAcceptClient: 11 from localhost (Domain)
D [27/Jan/2009:20:48:42 -0800] cupsdReadClient: 11 POST / HTTP/1.1
D [27/Jan/2009:20:48:42 -0800] cupsdAuthorize: No authentication data provided.
D [27/Jan/2009:20:48:42 -0800] Get-Jobs ipp://localhost/jobs/
D [27/Jan/2009:20:48:42 -0800] cupsdProcessIPPRequest: 11 status_code=0 (successful-ok)
D [27/Jan/2009:20:48:42 -0800] cupsdAcceptClient: 12 from localhost (Domain)
D [27/Jan/2009:20:48:42 -0800] cupsdReadClient: 12 POST / HTTP/1.1
D [27/Jan/2009:20:48:42 -0800] cupsdAuthorize: No authentication data provided.
D [27/Jan/2009:20:48:42 -0800] Get-Notifications /
D [27/Jan/2009:20:48:42 -0800] cupsdIsAuthorized: requesting-user-name="mocha"
D [27/Jan/2009:20:48:42 -0800] cupsdProcessIPPRequest: 12 status_code=0 (successful-ok)
D [27/Jan/2009:20:48:42 -0800] cupsdCloseClient: 11
D [27/Jan/2009:20:48:42 -0800] cupsdAcceptClient: 11 from localhost (Domain)
D [27/Jan/2009:20:48:42 -0800] cupsdReadClient: 11 POST / HTTP/1.1
D [27/Jan/2009:20:48:42 -0800] cupsdAuthorize: No authentication data provided.
D [27/Jan/2009:20:48:42 -0800] Get-Notifications /
D [27/Jan/2009:20:48:42 -0800] cupsdIsAuthorized: requesting-user-name="mocha"
D [27/Jan/2009:20:48:42 -0800] cupsdProcessIPPRequest: 11 status_code=0 (successful-ok)
D [27/Jan/2009:20:48:42 -0800] cupsdReadClient: 7 POST / HTTP/1.1
D [27/Jan/2009:20:48:42 -0800] cupsdAuthorize: No authentication data provided.
D [27/Jan/2009:20:48:42 -0800] CUPS-Get-Printers
D [27/Jan/2009:20:48:42 -0800] cupsdProcessIPPRequest: 7 status_code=0 (successful-ok)
D [27/Jan/2009:20:48:42 -0800] cupsdCloseClient: 11
D [27/Jan/2009:20:48:42 -0800] cupsdReadClient: 7 POST / HTTP/1.1
D [27/Jan/2009:20:48:42 -0800] cupsdAuthorize: No authentication data provided.
D [27/Jan/2009:20:48:42 -0800] CUPS-Get-Classes
D [27/Jan/2009:20:48:42 -0800] cupsdProcessIPPRequest: 7 status_code=0 (successful-ok)
D [27/Jan/2009:20:48:42 -0800] cupsdReadClient: 7 POST / HTTP/1.1
D [27/Jan/2009:20:48:42 -0800] cupsdAuthorize: No authentication data provided.
D [27/Jan/2009:20:48:42 -0800] CUPS-Get-Default
D [27/Jan/2009:20:48:42 -0800] cupsdProcessIPPRequest: 7 status_code=0 (successful-ok)
D [27/Jan/2009:20:48:42 -0800] cupsdReadClient: 7 POST / HTTP/1.1
D [27/Jan/2009:20:48:42 -0800] cupsdAuthorize: No authentication data provided.
D [27/Jan/2009:20:48:42 -0800] CUPS-Get-Printers
D [27/Jan/2009:20:48:42 -0800] cupsdProcessIPPRequest: 7 status_code=0 (successful-ok)
D [27/Jan/2009:20:48:42 -0800] cupsdReadClient: 7 POST / HTTP/1.1
D [27/Jan/2009:20:48:42 -0800] cupsdAuthorize: No authentication data provided.
D [27/Jan/2009:20:48:42 -0800] CUPS-Get-Classes
D [27/Jan/2009:20:48:42 -0800] cupsdProcessIPPRequest: 7 status_code=0 (successful-ok)
D [27/Jan/2009:20:48:42 -0800] cupsdReadClient: 7 POST / HTTP/1.1
D [27/Jan/2009:20:48:42 -0800] cupsdAuthorize: No authentication data provided.
D [27/Jan/2009:20:48:42 -0800] CUPS-Get-Default
D [27/Jan/2009:20:48:42 -0800] cupsdProcessIPPRequest: 7 status_code=0 (successful-ok)
D [27/Jan/2009:20:48:42 -0800] cupsdCloseClient: 12
D [27/Jan/2009:20:48:43 -0800] [Job 672] Unloading...

After about 5 minutes it just spits out a paper that says "unable to open the initial device, quitting"

I just e-mailed you the scanned example photos.

Revision history for this message
MMarking (cpt-mocha) said :
#5

Ummmm... okay! This is very strange!

Since the 2.8.12 version wasn't working for me, I figured that I will go ahead an uninstall it and reinstall the version in Intrepid's repository (2.8.7). So I did a sudo make uninstall in the 2.8.12 directory. Then I went to synaptic and noticed that the old version was still installed (in /usr/bin). So I removed my printers and rebooted. Then my system was kludged and for whatever reason wasn't seeing the hp-* executables in /usr/bin. So I purged all the Intrepid hplip packages, deleted the detected printer, and reinstalled all the Intrepid hplip packages, and rebooted.

Then for kicks I went to Gimp to print a photo to see if at least I could get back to printing something, and lo and behold the photos are printing at 1200 dpi now just like Windows quality. I've just re-printed 3 photos and compared them to the prints I made last night and the resolution is totally different.

Maybe there is something screwed up in the way hplip in Intrepid is setup initially and requires a purge and reinstall? I didn't even install hplip, it was already installed on my system before I even tried to upgrade to the 2.8.12 version. This box was upgraded from Hardy if it matters. I recall there is another message on here regarding low photo print quality and the poster said on another Ubuntu machine it worked fine. Seems like something wrong there... At least it's fixed! Sorry to take up so much of your time.