Cannot open scanner in HPLIP device manager

what happens when you run 'xsane' on the command line?

Also, please post the output of 'hp-check -t'.

On Tue, Jan 20, 2009 at 3:52 PM, rogerdgill <
<email address hidden>> wrote:

> New question #58202 on HPLIP:
> https://answers.launchpad.net/hplip/+question/58202
>
> Running Ubuntu - Intrepid Ibix and connecting to an HP PSC 1350 via USB
>
> Installed, via Synaptic, Xsane and HPLIP packages.
> >From Device Manager, printing and test print work fine, and scan worked ok
> on day 1 but no response today (day 2) when clicking "scan" in Device
> Manager.
>
> roger@rdg-desktop:~$ hp-scan -n -s%scanner%
> as a bash command works fine.
>
> I have reinstalled the HPLIP package but there is no change.
>
> I am a Linux novice, so may have missed something.
> I will appreciate any guidance you may be able to offer
>
> Roger
>
>
>
>
> --
> You received this question notification because you are a member of HP
> Linux Imaging and Printing, which is an answer contact for HPLIP.
>

Hi dwelch91
Thanks for your response.

Running xsane produced:

roger@rdg-desktop:~$ xsane

(xsane:7808): Gtk-WARNING **: GtkSpinButton: setting an adjustment with non-zero page size is deprecated

#The above line was repeated many times but the san was completed and saved.

HP Check produced the following output:

roger@rdg-desktop:~$ hp-check -t

HP Linux Imaging and Printing System (ver. 2.8.7)
Dependency/Version Check Utility ver. 14.0

Copyright (c) 2001-8 Hewlett-Packard Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.

Note: hp-check can be run in three modes:
1. Compile-time check mode (-c or --compile): Use this mode before compiling
the HPLIP supplied tarball (.tar.gz or .run) to determine if the proper
dependencies are installed to successfully compile HPLIP.
2. Run-time check mode (-r or --run): Use this mode to determine if a distro
supplied package (.deb, .rpm, etc) or an already built HPLIP supplied tarball
has the proper dependencies installed to successfully run.
3. Both compile- and run-time check mode (-b or --both) (Default): This mode
will check both of the above cases (both compile- and run-time dependencies).

Saving output in log file: hp-check.log

Initializing. Please wait...
warning: Invalid ppd_dir value: None

---------------
| SYSTEM INFO |
---------------

Basic system information:
Linux rdg-desktop 2.6.27-9-generic #1 SMP Thu Nov 20 21:57:00 UTC 2008 i686 GNU/Linux

Distribution:
ubuntu 8.10

HPOJ running?
error: Yes, HPOJ is running. HPLIP is not compatible with HPOJ. To run HPLIP, please remove HPOJ.

Checking Python version...
OK, version 2.5.2 installed

Checking PyQt version...
OK, version 3.17 installed.

Checking SIP version...
error: SIP not installed or version not found.

Checking for CUPS...
Status: scheduler is running
error: Version: (Not available. CUPS may not be installed or not running.)

Checking for dbus/python-dbus...
dbus daemon is running.
python-dbus version: 0.82.4

------------------------------------
| COMPILE AND RUNTIME DEPENDENCIES |
------------------------------------

note: To check for compile-time only dependencies, re-run hp-check with the -c parameter (ie, hp-check -c).
note: To check for run-time only dependencies, re-run hp-check with the -r parameter (ie, hp-check -r).

Checking for dependency: cups - Common Unix Printing System...
OK, found.

Checking for dependency: cups-ddk - CUPS driver development kit...
OK, found.

Checking for dependency: cups-devel- Common Unix Printing System development files...
error: NOT FOUND! This is a REQUIRED/COMPILE TIME ONLY dependency. Please make sure that this dependency is installed before installing or running HPLIP.

Checking for dependency: dbus - Message bus system...
error: NOT FOUND! This is a REQUIRED dependency. Please make sure that this dependency is installed before installing or running HPLIP.

Checking for dependency: gcc - GNU Project C and C++ Compiler...
error: NOT FOUND! This is a REQUIRED/COMPILE TIME ONLY dependency. Please make sure that this dependency is installed before installing or running HPLIP.

Checking for dependency: GhostScript - PostScript and PDF language interpreter and previewer...
OK, found.

Checking for dependency: libcrypto - OpenSSL cryptographic library...
error: NOT FOUND! This is a REQUIRED dependency. Please make sure that this dependency is installed before installing or running HPLIP.

Checking for dependency: libjpeg - JPEG library...
error: NOT FOUND! This is a REQUIRED dependency. Please make sure that this dependency is installed before installing or running HPLIP.

Checking for dependency: libnetsnmp-devel - SNMP networking library development files...
error: NOT FOUND! This is a REQUIRED dependency. Please make sure that this dependency is installed before installing or running HPLIP.

Checking for dependency: libpthread - POSIX threads library...
OK, found.

Checking for dependency: libtool - Library building support services...
error: NOT FOUND! This is a REQUIRED/COMPILE TIME ONLY dependency. Please make sure that this dependency is installed before installing or running HPLIP.

Checking for dependency: libusb - USB library...
error: NOT FOUND! This is a REQUIRED dependency. Please make sure that this dependency is installed before installing or running HPLIP.

Checking for dependency: make - GNU make utility to maintain groups of programs...
OK, found.

Checking for dependency: PIL - Python Imaging Library (required for commandline scanning with hp-scan)...
OK, found.

Checking for dependency: ppdev - Parallel port support kernel module....
OK, found.

Checking for dependency: PyQt - Qt interface for Python...
OK, found.

Checking for dependency: python-ctypes - A foreign function library for Python...
OK, found.

Checking for dependency: python-dbus - Python bindings for dbus...
OK, found.

Checking for dependency: python-devel - Python development files...
error: NOT FOUND! This is a REQUIRED/COMPILE TIME ONLY dependency. Please make sure that this dependency is installed before installing or running HPLIP.

Checking for dependency: Python 2.3 or greater - Required for fax functionality...
OK, found.

Checking for dependency: Python 2.2 or greater - Python programming language...
OK, found.

Checking for dependency: Reportlab - PDF library for Python...
OK, found.

Checking for dependency: SANE - Scanning library...
OK, found.

Checking for dependency: SANE - Scanning library development files...
error: NOT FOUND! This is a REQUIRED/COMPILE TIME ONLY dependency. Please make sure that this dependency is installed before installing or running HPLIP.

Checking for dependency: scanimage - Shell scanning program...
OK, found.

Checking for dependency: xsane - Graphical scanner frontend for SANE...
OK, found.

----------------------
| HPLIP INSTALLATION |
----------------------

Currently installed HPLIP version...
HPLIP 2.8.7 currently installed in '/usr/share/hplip'.

Current contents of '/etc/hp/hplip.conf' file:
# hplip.conf. Generated from hplip.conf.in by configure.

[hplip]
version=2.8.7

[dirs]
home=/usr/share/hplip
run=/var/run
ppd=/usr/share/ppd/hpijs/HP
ppdbase=/usr/share/ppd/hpijs
doc=/usr/share/doc/hplip-doc/HTML
icon=no
cupsbackend=/usr/lib/cups/backend
cupsfilter=/usr/lib/cups/filter
drv=/usr/share/cups/drv

# Following values are determined at configure time and cannot be changed.
[configure]
network-build=yes
pp-build=yes
gui-build=yes
scanner-build=yes
fax-build=yes
dbus-build=yes
cups11-build=no
doc-build=yes
shadow-build=no
foomatic-drv-install=yes
foomatic-ppd-install=no
foomatic-rip-hplip-install=no
internal-tag=2.8.7.3
restricted-build=no

-------------------------------
| DISCOVERED PARALLEL DEVICES |
-------------------------------

No devices found.

--------------------------
| DISCOVERED USB DEVICES |
--------------------------

  Device URI Model
  ------------------------------- ------------------
  hp:/usb/psc_1300_series?serial= HP psc 1300 series
  HU3A8BQ1V59F

---------------------------------
| INSTALLED CUPS PRINTER QUEUES |
---------------------------------

psc-1300-series
---------------
Type: Printer
Installed in HPLIP?: Yes, using the hp: CUPS backend.
Device URI: hp:/usb/psc_1300_series?serial=HU3A8BQ1V59F
PPD: /etc/cups/ppd/psc-1300-series.ppd
PPD Description: HP PSC 1300 series Foomatic/hpijs, hpijs 2.8.7
Printer status: printer psc-1300-series is idle. enabled since Wed 21 Jan 2009 10:31:25 GMT
Communication status: Good

----------------------
| SANE CONFIGURATION |
----------------------

'hpaio' in '/etc/sane.d/dll.conf'...
error: Not found. SANE backend 'hpaio' NOT properly setup (needs to be added to /etc/sane.d/dll.conf).

Checking output of 'scanimage -L'...
device `v4l:/dev/video0' is a Noname ASUSTeK P7131 Hybrid virtual device
device `hpaio:/usb/psc_1300_series?serial=HU3A8BQ1V59F' is a Hewlett-Packard psc_1300_series all-in-one

---------------------
| PYTHON EXTENSIONS |
---------------------

Checking 'cupsext' CUPS extension...
OK, found.

Checking 'pcardext' Photocard extension...
OK, found.

Checking 'hpmudext' I/O extension...
OK, found.

Checking 'scanext' SANE scanning extension...
OK, found.

-----------------
| USB I/O SETUP |
-----------------

Checking for permissions of USB attached printers...

HP Device 0x3b11 at 003:002:
    Device URI: hp:/usb/psc_1300_series?serial=HU3A8BQ1V59F
    Device node: /dev/bus/usb/003/002
    Mode: 0664
getfacl: Removing leading '/' from absolute path names
# file: dev/bus/usb/003/002
# owner: lp
# group: scanner
user::rw-
user:roger:rw-
group::rw-
mask::rw-
other::r--

-----------
| SUMMARY |
-----------

error: 14 errors and/or warnings.

Please refer to the installation instructions at:
http://hplip.sourceforge.net/install/index.html

Done.
roger@rdg-desktop:~$

It seems that there are quite a few issues with the HP report. Your advice will be welcomed.

Thank you

Roger

Roger,

The only error I see that's relevant is this:

---
'hpaio' in '/etc/sane.d/dll.conf'...
error: Not found. SANE backend 'hpaio' NOT properly setup (needs to be added to /etc/sane.d/dll.conf).
---
Run:

sudo gedit /etc/sane.d/dll.conf

then add hpaio to the bottom of the file, save, and run xsane again.

Any better?

Aaron

Aaron
Many thanks. Done that and xsane works OK.

However I still have my original problem in using HPLIP Device Manager (DM) - I am still oriented to the GUI rather than command line approach.

I can open the DM OK and the "actions" tab gives me several icons to select. Print, print test page, unload photo card etc all work OK when clicked. However try the "Scan" icon and nothing happens. Right click on scan icon and the word "open" appears. Clixking on this also fails to start any action. This is my problem.

The only other clue I can add, is that on opening xsane I am presented with a window which gives me two choices under Available devices:
* Hewlett Packard 1300.........
or
*Noname ASUSTeKP7BI Hy virtual device [v41:/dev/video0]

In xsane I select HP and away we go. Selecting the Noname results in no action.

I wonder if my HP DM is being presented with the wrong choice here and I have no way of checking/changing that choice.

Living in hope

Roger

Please run the toolbox (DM) in debug mode:

hp-toolbox --debug

and then go in and click the scan icon.

Please post the debug log output.

On Wed, Jan 21, 2009 at 12:37 PM, rogerdgill <
<email address hidden>> wrote:

> Question #58202 on HPLIP changed:
> https://answers.launchpad.net/hplip/+question/58202
>
> Status: Answered => Open
>
> rogerdgill is still having a problem:
> Aaron
> Many thanks. Done that and xsane works OK.
>
> However I still have my original problem in using HPLIP Device Manager
> (DM) - I am still oriented to the GUI rather than command line approach.
>
> I can open the DM OK and the "actions" tab gives me several icons to
> select. Print, print test page, unload photo card etc all work OK when
> clicked. However try the "Scan" icon and nothing happens. Right click on
> scan icon and the word "open" appears. Clixking on this also fails to
> start any action. This is my problem.
>
> The only other clue I can add, is that on opening xsane I am presented with
> a window which gives me two choices under Available devices:
> * Hewlett Packard 1300.........
> or
> *Noname ASUSTeKP7BI Hy virtual device [v41:/dev/video0]
>
> In xsane I select HP and away we go. Selecting the Noname results in no
> action.
>
> I wonder if my HP DM is being presented with the wrong choice here and I
> have no way of checking/changing that choice.
>
> Living in hope
>
> Roger
>
> --
> You received this question notification because you are a member of HP
> Linux Imaging and Printing, which is an answer contact for HPLIP.
>

Results as requested - perhaps the last line is significant!

regards

Roger

roger@rdg-desktop:~$ hp-toolbox -debug

HP Linux Imaging and Printing System (ver. 2.8.7)
HP Device Manager ver. 14.0

Copyright (c) 2001-8 Hewlett-Packard Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.

error: Device ebug not found

HP Linux Imaging and Printing System (ver. 2.8.7)
Scan Utility ver. 1.0

Copyright (c) 2001-8 Hewlett-Packard Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.

warning: No destinations specified. Adding 'file' destination by default.
warning: File destination enabled with no output file specified.
Setting output format to JPEG for color/lineart mode.
warning: Defaulting to '/home/roger/hpscan002.jpg'.
error: GUI mode is not implemented yet. Please use -n. Refer to 'hp-scan -h' for help.

The debug part needs two dashes:

hp-toolbox --debug

(that's dash dash debug)

On Wed, Jan 21, 2009 at 2:35 PM, rogerdgill <
<email address hidden>> wrote:

> Question #58202 on HPLIP changed:
> https://answers.launchpad.net/hplip/+question/58202
>
> Status: Answered => Open
>
> rogerdgill is still having a problem:
> Results as requested - perhaps the last line is significant!
>
> regards
>
> Roger
>
> roger@rdg-desktop:~$ hp-toolbox -debug
>
> HP Linux Imaging and Printing System (ver. 2.8.7)
> HP Device Manager ver. 14.0
>
> Copyright (c) 2001-8 Hewlett-Packard Development Company, LP
> This software comes with ABSOLUTELY NO WARRANTY.
> This is free software, and you are welcome to distribute it
> under certain conditions. See COPYING file for more details.
>
> error: Device ebug not found
>
> HP Linux Imaging and Printing System (ver. 2.8.7)
> Scan Utility ver. 1.0
>
> Copyright (c) 2001-8 Hewlett-Packard Development Company, LP
> This software comes with ABSOLUTELY NO WARRANTY.
> This is free software, and you are welcome to distribute it
> under certain conditions. See COPYING file for more details.
>
> warning: No destinations specified. Adding 'file' destination by default.
> warning: File destination enabled with no output file specified.
> Setting output format to JPEG for color/lineart mode.
> warning: Defaulting to '/home/roger/hpscan002.jpg'.
> error: GUI mode is not implemented yet. Please use -n. Refer to 'hp-scan
> -h' for help.
>
> --
> You received this question notification because you are a member of HP
> Linux Imaging and Printing, which is an answer contact for HPLIP.
>

Please run 'hp-check -t' and post the output. It looks like your DM is
incorrectly configured.

On Wed, Jan 21, 2009 at 2:35 PM, rogerdgill <
<email address hidden>> wrote:

> Question #58202 on HPLIP changed:
> https://answers.launchpad.net/hplip/+question/58202
>
> Status: Answered => Open
>
> rogerdgill is still having a problem:
> Results as requested - perhaps the last line is significant!
>
> regards
>
> Roger
>
> roger@rdg-desktop:~$ hp-toolbox -debug
>
> HP Linux Imaging and Printing System (ver. 2.8.7)
> HP Device Manager ver. 14.0
>
> Copyright (c) 2001-8 Hewlett-Packard Development Company, LP
> This software comes with ABSOLUTELY NO WARRANTY.
> This is free software, and you are welcome to distribute it
> under certain conditions. See COPYING file for more details.
>
> error: Device ebug not found
>
> HP Linux Imaging and Printing System (ver. 2.8.7)
> Scan Utility ver. 1.0
>
> Copyright (c) 2001-8 Hewlett-Packard Development Company, LP
> This software comes with ABSOLUTELY NO WARRANTY.
> This is free software, and you are welcome to distribute it
> under certain conditions. See COPYING file for more details.
>
> warning: No destinations specified. Adding 'file' destination by default.
> warning: File destination enabled with no output file specified.
> Setting output format to JPEG for color/lineart mode.
> warning: Defaulting to '/home/roger/hpscan002.jpg'.
> error: GUI mode is not implemented yet. Please use -n. Refer to 'hp-scan
> -h' for help.
>
> --
> You received this question notification because you are a member of HP
> Linux Imaging and Printing, which is an answer contact for HPLIP.
>

1) -- debug:

roger@rdg-desktop:~$ hp-toolbox --debug
error: option --debug not recognized

HP Linux Imaging and Printing System (ver. 2.8.7)
HP Device Manager ver. 14.0

Copyright (c) 2001-8 Hewlett-Packard Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.

The HP Device Manager (aka Toolbox) for HPLIP supported devices. Provides status, tools, and supplies levels.

Usage: hp-toolbox [OPTIONS]

[OPTIONS]
  Activate device on -d<device_uri> or --device=<device_uri>
  startup:
  Disable dbus: -x or --disable-dbus
  Set the language: -q <lang> or --lang=<lang>. Use -q? or --lang=? to
                      see a list of available language codes.
  Set the logging -l<level> or --logging=<level>
  level:
                      <level>: none, info*, error, warn, debug (*default)
  Run in debug mode: -g (same as option: -ldebug)
  This help -h or --help
  information:

See Also:
hp-info
hp-clean
hp-colorcal
hp-align
hp-print
hp-sendfax
hp-fab
hp-testpage

roger@rdg-desktop:~$

____________________________________________________________________________________

2) hp- check -t:

roger@rdg-desktop:~$ hp-check -t

HP Linux Imaging and Printing System (ver. 2.8.7)
Dependency/Version Check Utility ver. 14.0

Copyright (c) 2001-8 Hewlett-Packard Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.

Note: hp-check can be run in three modes:
1. Compile-time check mode (-c or --compile): Use this mode before compiling
the HPLIP supplied tarball (.tar.gz or .run) to determine if the proper
dependencies are installed to successfully compile HPLIP.
2. Run-time check mode (-r or --run): Use this mode to determine if a distro
supplied package (.deb, .rpm, etc) or an already built HPLIP supplied tarball
has the proper dependencies installed to successfully run.
3. Both compile- and run-time check mode (-b or --both) (Default): This mode
will check both of the above cases (both compile- and run-time dependencies).

Saving output in log file: hp-check.log

Initializing. Please wait...
warning: Invalid ppd_dir value: None

---------------
| SYSTEM INFO |
---------------

Basic system information:
Linux rdg-desktop 2.6.27-9-generic #1 SMP Thu Nov 20 21:57:00 UTC 2008 i686 GNU/Linux

Distribution:
ubuntu 8.10

HPOJ running?
error: Yes, HPOJ is running. HPLIP is not compatible with HPOJ. To run HPLIP, please remove HPOJ.

Checking Python version...
OK, version 2.5.2 installed

Checking PyQt version...
OK, version 3.17 installed.

Checking SIP version...
error: SIP not installed or version not found.

Checking for CUPS...
Status: scheduler is running
error: Version: (Not available. CUPS may not be installed or not running.)

Checking for dbus/python-dbus...
dbus daemon is running.
python-dbus version: 0.82.4

------------------------------------
| COMPILE AND RUNTIME DEPENDENCIES |
------------------------------------

note: To check for compile-time only dependencies, re-run hp-check with the -c parameter (ie, hp-check -c).
note: To check for run-time only dependencies, re-run hp-check with the -r parameter (ie, hp-check -r).

Checking for dependency: cups - Common Unix Printing System...
OK, found.

Checking for dependency: cups-ddk - CUPS driver development kit...
OK, found.

Checking for dependency: cups-devel- Common Unix Printing System development files...
error: NOT FOUND! This is a REQUIRED/COMPILE TIME ONLY dependency. Please make sure that this dependency is installed before installing or running HPLIP.

Checking for dependency: dbus - Message bus system...
error: NOT FOUND! This is a REQUIRED dependency. Please make sure that this dependency is installed before installing or running HPLIP.

Checking for dependency: gcc - GNU Project C and C++ Compiler...
error: NOT FOUND! This is a REQUIRED/COMPILE TIME ONLY dependency. Please make sure that this dependency is installed before installing or running HPLIP.

Checking for dependency: GhostScript - PostScript and PDF language interpreter and previewer...
OK, found.

Checking for dependency: libcrypto - OpenSSL cryptographic library...
error: NOT FOUND! This is a REQUIRED dependency. Please make sure that this dependency is installed before installing or running HPLIP.

Checking for dependency: libjpeg - JPEG library...
error: NOT FOUND! This is a REQUIRED dependency. Please make sure that this dependency is installed before installing or running HPLIP.

Checking for dependency: libnetsnmp-devel - SNMP networking library development files...
error: NOT FOUND! This is a REQUIRED dependency. Please make sure that this dependency is installed before installing or running HPLIP.

Checking for dependency: libpthread - POSIX threads library...
OK, found.

Checking for dependency: libtool - Library building support services...
error: NOT FOUND! This is a REQUIRED/COMPILE TIME ONLY dependency. Please make sure that this dependency is installed before installing or running HPLIP.

Checking for dependency: libusb - USB library...
error: NOT FOUND! This is a REQUIRED dependency. Please make sure that this dependency is installed before installing or running HPLIP.

Checking for dependency: make - GNU make utility to maintain groups of programs...
OK, found.

Checking for dependency: PIL - Python Imaging Library (required for commandline scanning with hp-scan)...
OK, found.

Checking for dependency: ppdev - Parallel port support kernel module....
OK, found.

Checking for dependency: PyQt - Qt interface for Python...
OK, found.

Checking for dependency: python-ctypes - A foreign function library for Python...
OK, found.

Checking for dependency: python-dbus - Python bindings for dbus...
OK, found.

Checking for dependency: python-devel - Python development files...
error: NOT FOUND! This is a REQUIRED/COMPILE TIME ONLY dependency. Please make sure that this dependency is installed before installing or running HPLIP.

Checking for dependency: Python 2.3 or greater - Required for fax functionality...
OK, found.

Checking for dependency: Python 2.2 or greater - Python programming language...
OK, found.

Checking for dependency: Reportlab - PDF library for Python...
OK, found.

Checking for dependency: SANE - Scanning library...
OK, found.

Checking for dependency: SANE - Scanning library development files...
error: NOT FOUND! This is a REQUIRED/COMPILE TIME ONLY dependency. Please make sure that this dependency is installed before installing or running HPLIP.

Checking for dependency: scanimage - Shell scanning program...
OK, found.

Checking for dependency: xsane - Graphical scanner frontend for SANE...
OK, found.

----------------------
| HPLIP INSTALLATION |
----------------------

Currently installed HPLIP version...
HPLIP 2.8.7 currently installed in '/usr/share/hplip'.

Current contents of '/etc/hp/hplip.conf' file:
# hplip.conf. Generated from hplip.conf.in by configure.

[hplip]
version=2.8.7

[dirs]
home=/usr/share/hplip
run=/var/run
ppd=/usr/share/ppd/hpijs/HP
ppdbase=/usr/share/ppd/hpijs
doc=/usr/share/doc/hplip-doc/HTML
icon=no
cupsbackend=/usr/lib/cups/backend
cupsfilter=/usr/lib/cups/filter
drv=/usr/share/cups/drv

# Following values are determined at configure time and cannot be changed.
[configure]
network-build=yes
pp-build=yes
gui-build=yes
scanner-build=yes
fax-build=yes
dbus-build=yes
cups11-build=no
doc-build=yes
shadow-build=no
foomatic-drv-install=yes
foomatic-ppd-install=no
foomatic-rip-hplip-install=no
internal-tag=2.8.7.3
restricted-build=no

-------------------------------
| DISCOVERED PARALLEL DEVICES |
-------------------------------

No devices found.

--------------------------
| DISCOVERED USB DEVICES |
--------------------------

  Device URI Model
  ------------------------------- ------------------
  hp:/usb/psc_1300_series?serial= HP psc 1300 series
  HU3A8BQ1V59F

---------------------------------
| INSTALLED CUPS PRINTER QUEUES |
---------------------------------

psc-1300-series
---------------
Type: Printer
Installed in HPLIP?: Yes, using the hp: CUPS backend.
Device URI: hp:/usb/psc_1300_series?serial=HU3A8BQ1V59F
PPD: /etc/cups/ppd/psc-1300-series.ppd
PPD Description: HP PSC 1300 series Foomatic/hpijs, hpijs 2.8.7
Printer status: printer psc-1300-series is idle. enabled since Wed 21 Jan 2009 23:18:29 GMT
Communication status: Good

----------------------
| SANE CONFIGURATION |
----------------------

'hpaio' in '/etc/sane.d/dll.conf'...
OK, found. SANE backend 'hpaio' is properly set up.

Checking output of 'scanimage -L'...
device `hpaio:/usb/psc_1300_series?serial=HU3A8BQ1V59F' is a Hewlett-Packard psc_1300_series all-in-one
device `v4l:/dev/video0' is a Noname ASUSTeK P7131 Hybrid virtual device

---------------------
| PYTHON EXTENSIONS |
---------------------

Checking 'cupsext' CUPS extension...
OK, found.

Checking 'pcardext' Photocard extension...
OK, found.

Checking 'hpmudext' I/O extension...
OK, found.

Checking 'scanext' SANE scanning extension...
OK, found.

-----------------
| USB I/O SETUP |
-----------------

Checking for permissions of USB attached printers...

HP Device 0x3b11 at 003:002:
    Device URI: hp:/usb/psc_1300_series?serial=HU3A8BQ1V59F
    Device node: /dev/bus/usb/003/002
    Mode: 0664
getfacl: Removing leading '/' from absolute path names
# file: dev/bus/usb/003/002
# owner: lp
# group: scanner
user::rw-
user:roger:rw-
group::rw-
mask::rw-
other::r--

-----------
| SUMMARY |
-----------

error: 13 errors and/or warnings.

Please refer to the installation instructions at:
http://hplip.sourceforge.net/install/index.html

Done.
roger@rdg-desktop:~$

Thanks again

Roger

Ah, that's right, I only added --debug recently. Try this instead:

hp-toolbox -g

Also, please post the output of:

cat ~/.hplip/hplip.conf

Thanks.

On Wed, Jan 21, 2009 at 3:27 PM, rogerdgill <
<email address hidden>> wrote:

> Question #58202 on HPLIP changed:
> https://answers.launchpad.net/hplip/+question/58202
>
> Status: Answered => Open
>
> rogerdgill is still having a problem:
> 1) -- debug:
>
> roger@rdg-desktop:~$ hp-toolbox --debug
> error: option --debug not recognized
>
> HP Linux Imaging and Printing System (ver. 2.8.7)
> HP Device Manager ver. 14.0
>
> Copyright (c) 2001-8 Hewlett-Packard Development Company, LP
> This software comes with ABSOLUTELY NO WARRANTY.
> This is free software, and you are welcome to distribute it
> under certain conditions. See COPYING file for more details.
>
> The HP Device Manager (aka Toolbox) for HPLIP supported devices.
> Provides status, tools, and supplies levels.
>
> Usage: hp-toolbox [OPTIONS]
>
> [OPTIONS]
> Activate device on -d<device_uri> or --device=<device_uri>
> startup:
> Disable dbus: -x or --disable-dbus
> Set the language: -q <lang> or --lang=<lang>. Use -q? or --lang=? to
> see a list of available language codes.
> Set the logging -l<level> or --logging=<level>
> level:
> <level>: none, info*, error, warn, debug (*default)
> Run in debug mode: -g (same as option: -ldebug)
> This help -h or --help
> information:
>
> See Also:
> hp-info
> hp-clean
> hp-colorcal
> hp-align
> hp-print
> hp-sendfax
> hp-fab
> hp-testpage
>
> roger@rdg-desktop:~$
>
>
> ____________________________________________________________________________________
>
> 2) hp- check -t:
>
>
> roger@rdg-desktop:~$ hp-check -t
>
> HP Linux Imaging and Printing System (ver. 2.8.7)
> Dependency/Version Check Utility ver. 14.0
>
> Copyright (c) 2001-8 Hewlett-Packard Development Company, LP
> This software comes with ABSOLUTELY NO WARRANTY.
> This is free software, and you are welcome to distribute it
> under certain conditions. See COPYING file for more details.
>
> Note: hp-check can be run in three modes:
> 1. Compile-time check mode (-c or --compile): Use this mode before
> compiling
> the HPLIP supplied tarball (.tar.gz or .run) to determine if the proper
> dependencies are installed to successfully compile HPLIP.
> 2. Run-time check mode (-r or --run): Use this mode to determine if a
> distro
> supplied package (.deb, .rpm, etc) or an already built HPLIP supplied
> tarball
> has the proper dependencies installed to successfully run.
> 3. Both compile- and run-time check mode (-b or --both) (Default): This
> mode
> will check both of the above cases (both compile- and run-time
> dependencies).
>
> Saving output in log file: hp-check.log
>
> Initializing. Please wait...
> warning: Invalid ppd_dir value: None
>
> ---------------
> | SYSTEM INFO |
> ---------------
>
> Basic system information:
> Linux rdg-desktop 2.6.27-9-generic #1 SMP Thu Nov 20 21:57:00 UTC 2008 i686
> GNU/Linux
>
> Distribution:
> ubuntu 8.10
>
> HPOJ running?
> error: Yes, HPOJ is running. HPLIP is not compatible with HPOJ. To run
> HPLIP, please remove HPOJ.
>
> Checking Python version...
> OK, version 2.5.2 installed
>
> Checking PyQt version...
> OK, version 3.17 installed.
>
> Checking SIP version...
> error: SIP not installed or version not found.
>
> Checking for CUPS...
> Status: scheduler is running
> error: Version: (Not available. CUPS may not be installed or not running.)
>
> Checking for dbus/python-dbus...
> dbus daemon is running.
> python-dbus version: 0.82.4
>
>
> ------------------------------------
> | COMPILE AND RUNTIME DEPENDENCIES |
> ------------------------------------
>
> note: To check for compile-time only dependencies, re-run hp-check with the
> -c parameter (ie, hp-check -c).
> note: To check for run-time only dependencies, re-run hp-check with the -r
> parameter (ie, hp-check -r).
>
> Checking for dependency: cups - Common Unix Printing System...
> OK, found.
>
> Checking for dependency: cups-ddk - CUPS driver development kit...
> OK, found.
>
> Checking for dependency: cups-devel- Common Unix Printing System
> development files...
> error: NOT FOUND! This is a REQUIRED/COMPILE TIME ONLY dependency. Please
> make sure that this dependency is installed before installing or running
> HPLIP.
>
> Checking for dependency: dbus - Message bus system...
> error: NOT FOUND! This is a REQUIRED dependency. Please make sure that this
> dependency is installed before installing or running HPLIP.
>
> Checking for dependency: gcc - GNU Project C and C++ Compiler...
> error: NOT FOUND! This is a REQUIRED/COMPILE TIME ONLY dependency. Please
> make sure that this dependency is installed before installing or running
> HPLIP.
>
> Checking for dependency: GhostScript - PostScript and PDF language
> interpreter and previewer...
> OK, found.
>
> Checking for dependency: libcrypto - OpenSSL cryptographic library...
> error: NOT FOUND! This is a REQUIRED dependency. Please make sure that this
> dependency is installed before installing or running HPLIP.
>
> Checking for dependency: libjpeg - JPEG library...
> error: NOT FOUND! This is a REQUIRED dependency. Please make sure that this
> dependency is installed before installing or running HPLIP.
>
> Checking for dependency: libnetsnmp-devel - SNMP networking library
> development files...
> error: NOT FOUND! This is a REQUIRED dependency. Please make sure that this
> dependency is installed before installing or running HPLIP.
>
> Checking for dependency: libpthread - POSIX threads library...
> OK, found.
>
> Checking for dependency: libtool - Library building support services...
> error: NOT FOUND! This is a REQUIRED/COMPILE TIME ONLY dependency. Please
> make sure that this dependency is installed before installing or running
> HPLIP.
>
> Checking for dependency: libusb - USB library...
> error: NOT FOUND! This is a REQUIRED dependency. Please make sure that this
> dependency is installed before installing or running HPLIP.
>
> Checking for dependency: make - GNU make utility to maintain groups of
> programs...
> OK, found.
>
> Checking for dependency: PIL - Python Imaging Library (required for
> commandline scanning with hp-scan)...
> OK, found.
>
> Checking for dependency: ppdev - Parallel port support kernel module....
> OK, found.
>
> Checking for dependency: PyQt - Qt interface for Python...
> OK, found.
>
> Checking for dependency: python-ctypes - A foreign function library for
> Python...
> OK, found.
>
> Checking for dependency: python-dbus - Python bindings for dbus...
> OK, found.
>
> Checking for dependency: python-devel - Python development files...
> error: NOT FOUND! This is a REQUIRED/COMPILE TIME ONLY dependency. Please
> make sure that this dependency is installed before installing or running
> HPLIP.
>
> Checking for dependency: Python 2.3 or greater - Required for fax
> functionality...
> OK, found.
>
> Checking for dependency: Python 2.2 or greater - Python programming
> language...
> OK, found.
>
> Checking for dependency: Reportlab - PDF library for Python...
> OK, found.
>
> Checking for dependency: SANE - Scanning library...
> OK, found.
>
> Checking for dependency: SANE - Scanning library development files...
> error: NOT FOUND! This is a REQUIRED/COMPILE TIME ONLY dependency. Please
> make sure that this dependency is installed before installing or running
> HPLIP.
>
> Checking for dependency: scanimage - Shell scanning program...
> OK, found.
>
> Checking for dependency: xsane - Graphical scanner frontend for SANE...
> OK, found.
>
>
> ----------------------
> | HPLIP INSTALLATION |
> ----------------------
>
>
> Currently installed HPLIP version...
> HPLIP 2.8.7 currently installed in '/usr/share/hplip'.
>
> Current contents of '/etc/hp/hplip.conf' file:
> # hplip.conf. Generated from hplip.conf.in by configure.
>
> [hplip]
> version=2.8.7
>
> [dirs]
> home=/usr/share/hplip
> run=/var/run
> ppd=/usr/share/ppd/hpijs/HP
> ppdbase=/usr/share/ppd/hpijs
> doc=/usr/share/doc/hplip-doc/HTML
> icon=no
> cupsbackend=/usr/lib/cups/backend
> cupsfilter=/usr/lib/cups/filter
> drv=/usr/share/cups/drv
>
> # Following values are determined at configure time and cannot be changed.
> [configure]
> network-build=yes
> pp-build=yes
> gui-build=yes
> scanner-build=yes
> fax-build=yes
> dbus-build=yes
> cups11-build=no
> doc-build=yes
> shadow-build=no
> foomatic-drv-install=yes
> foomatic-ppd-install=no
> foomatic-rip-hplip-install=no
> internal-tag=2.8.7.3
> restricted-build=no
>
>
> -------------------------------
> | DISCOVERED PARALLEL DEVICES |
> -------------------------------
>
> No devices found.
>
> --------------------------
> | DISCOVERED USB DEVICES |
> --------------------------
>
> Device URI Model
> ------------------------------- ------------------
> hp:/usb/psc_1300_series?serial= HP psc 1300 series
> HU3A8BQ1V59F
>
> ---------------------------------
> | INSTALLED CUPS PRINTER QUEUES |
> ---------------------------------
>
>
> psc-1300-series
> ---------------
> Type: Printer
> Installed in HPLIP?: Yes, using the hp: CUPS backend.
> Device URI: hp:/usb/psc_1300_series?serial=HU3A8BQ1V59F
> PPD: /etc/cups/ppd/psc-1300-series.ppd
> PPD Description: HP PSC 1300 series Foomatic/hpijs, hpijs 2.8.7
> Printer status: printer psc-1300-series is idle. enabled since Wed 21 Jan
> 2009 23:18:29 GMT
> Communication status: Good
>
>
> ----------------------
> | SANE CONFIGURATION |
> ----------------------
>
> 'hpaio' in '/etc/sane.d/dll.conf'...
> OK, found. SANE backend 'hpaio' is properly set up.
>
> Checking output of 'scanimage -L'...
> device `hpaio:/usb/psc_1300_series?serial=HU3A8BQ1V59F' is a
> Hewlett-Packard psc_1300_series all-in-one
> device `v4l:/dev/video0' is a Noname ASUSTeK P7131 Hybrid virtual device
>
>
> ---------------------
> | PYTHON EXTENSIONS |
> ---------------------
>
> Checking 'cupsext' CUPS extension...
> OK, found.
>
> Checking 'pcardext' Photocard extension...
> OK, found.
>
> Checking 'hpmudext' I/O extension...
> OK, found.
>
> Checking 'scanext' SANE scanning extension...
> OK, found.
>
>
> -----------------
> | USB I/O SETUP |
> -----------------
>
>
> Checking for permissions of USB attached printers...
>
> HP Device 0x3b11 at 003:002:
> Device URI: hp:/usb/psc_1300_series?serial=HU3A8BQ1V59F
> Device node: /dev/bus/usb/003/002
> Mode: 0664
> getfacl: Removing leading '/' from absolute path names
> # file: dev/bus/usb/003/002
> # owner: lp
> # group: scanner
> user::rw-
> user:roger:rw-
> group::rw-
> mask::rw-
> other::r--
>
>
> -----------
> | SUMMARY |
> -----------
>
> error: 13 errors and/or warnings.
>
> Please refer to the installation instructions at:
> http://hplip.sourceforge.net/install/index.html
>
>
> Done.
> roger@rdg-desktop:~$
>
> Thanks again
>
> Roger
>
> You received this question notification because you are a member of HP
> Linux Imaging and Printing, which is an answer contact for HPLIP.
>

Hi

Two outputs below as requested
 cheers

Roger
_______________

roger@rdg-desktop:~$ hp-toolbox -g

HP Linux Imaging and Printing System (ver. 2.8.7)
HP Device Manager ver. 14.0

Copyright (c) 2001-8 Hewlett-Packard Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.

hp-toolbox(init)[6942]: debug: Locking file: /home/roger/.hplip/hp-toolbox.lock
hp-toolbox(init)[6942]: debug: Locking: /home/roger/.hplip/hp-toolbox.lock
hp-toolbox(init)[6942]: debug: Parent PID=6942
hp-toolbox(dbus)[6943]: debug: Entering main loop...
hp-toolbox(UI)[6942]: debug: Using system locale: en_GB.UTF-8
hp-toolbox(UI)[6942]: debug: Trying to load .qm file for en_GB.utf8 locale.
hp-toolbox(UI)[6942]: debug: Name of .qm file: hplip_en_GB.qm
hp-toolbox(UI)[6942]: debug: Using default 'C' locale
hp-toolbox(UI)[6942]: debug: Initializing toolbox UI...
hp-toolbox(UI)[6942]: debug: HPLIP Version: 2.8.7
hp-toolbox(UI)[6942]: debug: Connecting to com.hplip.StatusService (try #1)...
hp-toolbox(UI)[6942]: debug: dbus enabled
hp-toolbox(UI)[6942]: debug: Setting up read_pipe
hp-toolbox(UI)[6942]: debug: Loading pixmap 'prog.png' from /usr/share/hplip/data/images/48x48
hp-toolbox(UI)[6942]: debug: Loading user settings...
hp-toolbox(UI)[6942]: debug: Print command: hp-print -p%PRINTER%
hp-toolbox(UI)[6942]: debug: PCard command: hp-unload -d %DEVICE_URI%
hp-toolbox(UI)[6942]: debug: Fax command: hp-sendfax -d %FAX_URI%
hp-toolbox(UI)[6942]: debug: FAB command: hp-fab
hp-toolbox(UI)[6942]: debug: Copy command: hp-makecopies -d %DEVICE_URI%
hp-toolbox(UI)[6942]: debug: Scan command: hp-scan -s%scanner%
hp-toolbox(UI)[6942]: debug: Auto refresh: False
hp-toolbox(UI)[6942]: debug: Auto refresh rate: 30
hp-toolbox(UI)[6942]: debug: Auto refresh type: 0
hp-toolbox(UI)[6942]: debug: FAB command: hp-fab
hp-toolbox(UI)[6942]: debug: Loading pixmap 'warning.png' from /usr/share/hplip/data/images/16x16
hp-toolbox(UI)[6942]: debug: Loading pixmap 'error.png' from /usr/share/hplip/data/images/16x16
hp-toolbox(UI)[6942]: debug: Loading pixmap 'ok.png' from /usr/share/hplip/data/images/16x16
hp-toolbox(UI)[6942]: debug: Loading pixmap 'inkdrop.png' from /usr/share/hplip/data/images/16x16
hp-toolbox(UI)[6942]: debug: Loading pixmap 'toner.png' from /usr/share/hplip/data/images/16x16
hp-toolbox(UI)[6942]: debug: Loading pixmap 'busy.png' from /usr/share/hplip/data/images/16x16
hp-toolbox(UI)[6942]: debug: Loading pixmap 'paper.png' from /usr/share/hplip/data/images/16x16
hp-toolbox(UI)[6942]: debug: Loading pixmap 'refresh.png' from /usr/share/hplip/data/images/16x16
hp-toolbox(UI)[6942]: debug: Loading pixmap 'refresh1.png' from /usr/share/hplip/data/images/16x16
hp-toolbox(UI)[6942]: debug: Loading pixmap 'fax2.png' from /usr/share/hplip/data/images/other
hp-toolbox(UI)[6942]: debug: Loading pixmap 'idle.png' from /usr/share/hplip/data/images/16x16
hp-toolbox(UI)[6942]: debug: Loading pixmap 'scan.png' from /usr/share/hplip/data/images/16x16
hp-toolbox(UI)[6942]: debug: Loading pixmap 'print.png' from /usr/share/hplip/data/images/16x16
hp-toolbox(UI)[6942]: debug: Loading pixmap 'fax.png' from /usr/share/hplip/data/images/16x16
hp-toolbox(UI)[6942]: debug: Loading pixmap 'pcard.png' from /usr/share/hplip/data/images/16x16
hp-toolbox(UI)[6942]: debug: Loading pixmap 'makecopies.png' from /usr/share/hplip/data/images/16x16
hp-toolbox(UI)[6942]: debug: Loading pixmap 'help.png' from /usr/share/hplip/data/images/16x16
hp-toolbox(UI)[6942]: debug: Loading pixmap 'list_add.png' from /usr/share/hplip/data/images/16x16
hp-toolbox(UI)[6942]: debug: Loading pixmap 'list_remove.png' from /usr/share/hplip/data/images/16x16
hp-toolbox(UI)[6942]: debug: Loading pixmap 'settings.png' from /usr/share/hplip/data/images/16x16
hp-toolbox(UI)[6942]: debug: Loading pixmap 'battery.png' from /usr/share/hplip/data/images/16x16
hp-toolbox(UI)[6942]: debug: Loading pixmap 'cancel.png' from /usr/share/hplip/data/images/16x16
hp-toolbox(UI)[6942]: debug: Loading pixmap 'info.png' from /usr/share/hplip/data/images/16x16
hp-toolbox(UI)[6942]: debug: Starting GUI loop...
hp-toolbox(UI)[6942]: debug: Rescanning device list...
hp-toolbox(UI)[6942]: debug: Adds: hp:/usb/psc_1300_series?serial=HU3A8BQ1V59F
hp-toolbox(UI)[6942]: debug: Removals (1):
hp-toolbox(UI)[6942]: debug: Updates:
hp-toolbox(UI)[6942]: debug: adding: hp:/usb/psc_1300_series?serial=HU3A8BQ1V59F
hp-toolbox(UI)[6942]: debug: Device URI: hp:/usb/psc_1300_series?serial=HU3A8BQ1V59F
hp-toolbox(UI)[6942]: debug: Printer: None
hp-toolbox(UI)[6942]: debug: URI: backend=hp, is_hp=True, bus=usb, model=psc_1300_series, serial=HU3A8BQ1V59F, dev=, host=, port=1
hp-toolbox(UI)[6942]: debug: Model/UI model: psc_1300_series/HP PSC 1300 series
hp-toolbox(UI)[6942]: debug: Cache miss: psc_1300_series
hp-toolbox(UI)[6942]: debug: Reading file: /usr/share/hplip/data/models/models.dat
hp-toolbox(UI)[6942]: debug: Searching for section [psc_1300_series] in file /usr/share/hplip/data/models/models.dat
hp-toolbox(UI)[6942]: debug: Found section [psc_1300_series] in file /usr/share/hplip/data/models/models.dat
hp-toolbox(UI)[6942]: debug: Attempting to load plugin: plugins.psc_1300_series
hp-toolbox(UI)[6942]: debug: No plugin found.
hp-toolbox(UI)[6942]: debug: Loading pixmap 'psc_1100_series.png' from /usr/share/hplip/data/images/devices
hp-toolbox(UI)[6942]: debug: Removals (2):
hp-toolbox(UI)[6942]: debug: UpdateDevice(hp:/usb/psc_1300_series?serial=HU3A8BQ1V59F)
hp-toolbox(UI)[6942]: debug: Loading pixmap 'panel_lcd.png' from /usr/share/hplip/data/images/other
hp-toolbox(UI)[6942]: debug: Loading pixmap 'panel_lcd.png' from /usr/share/hplip/data/images/other
hp-toolbox(UI)[6942]: debug: Loading pixmap 'panel_lcd.png' from /usr/share/hplip/data/images/other
hp-toolbox(UI)[6942]: debug: UpdateDevice(hp:/usb/psc_1300_series?serial=HU3A8BQ1V59F)
hp-toolbox(UI)[6942]: debug: Update thread start: hp:/usb/psc_1300_series?serial=HU3A8BQ1V59F
hp-toolbox(UI)[6942]: debug: Update: ******************** hp:/usb/psc_1300_series?serial=HU3A8BQ1V59F ********************
hp-toolbox(UI)[6942]: debug: Opening device: hp:/usb/psc_1300_series?serial=HU3A8BQ1V59F (not for printing)
hp-toolbox(UI)[6942]: debug: I/O mode=6
hp-toolbox(UI)[6942]: debug: device-id=1
hp-toolbox(UI)[6942]: debug: Opened device: hp (backend=hp:/usb/psc_1300_series?serial=HU3A8BQ1V59F, is_hp=True, bus=usb, model=psc_1300_series, dev=, serial=HU3A8BQ1V59F, host=, port=1)
hp-toolbox(UI)[6942]: debug: Type 1/2 (S: or VSTATUS:) status
hp-toolbox(UI)[6942]: debug: Num pens=2
hp-toolbox(UI)[6942]: debug: {'photo-tray': 0L, 'in-tray2': False, 'top-door': 1L, 'in-tray1': True, 'agents': [{'index': 0, 'kind': 3L, 'level': 11, 'level-trigger': 0, 'health': 0, 'type': 3, 'id': 11}, {'index': 1, 'kind': 3L, 'level': 14, 'level-trigger': 0, 'health': 0, 'type': 2, 'id': 10}], 'duplexer': 0L, 'supply-door': 0L, 'revision': 3, 'media-path': 2L, 'status-code': 1000}
hp-toolbox(dbus)[6943]: debug: Received event notifier: 9003
hp-toolbox(dbus)[6943]: debug: Sending event to toolbox UI...
hp-toolbox(UI)[6942]: debug: Status event: hp:/usb/psc_1300_series?serial=HU3A8BQ1V59F (9003)
hp-toolbox(UI)[6942]: debug: History update: hp:/usb/psc_1300_series?serial=HU3A8BQ1V59F
hp-toolbox(UI)[6942]: debug: Looking for kind=3, type=1...
hp-toolbox(UI)[6942]: debug: Not found: 1
hp-toolbox(UI)[6942]: debug: Looking for kind=3, type=2...
hp-toolbox(UI)[6942]: debug: found: r0-kind3-type2
hp-toolbox(UI)[6942]: debug: health=0, level=14, level_trigger=0, status_code=1000
hp-toolbox(UI)[6942]: debug: Looking for kind=3, type=3...
hp-toolbox(UI)[6942]: debug: found: r0-kind3-type3
hp-toolbox(UI)[6942]: debug: health=0, level=11, level_trigger=0, status_code=1000
hp-toolbox(UI)[6942]: debug: {'agent1-kind': 3L, 'agent1-hp-ink': False, 'scan-uri': 'hpaio:/usb/psc_1300_series?serial=HU3A8BQ1V59F', 'agent2-type': 3, 'agent2-hp-ink': False, 'agent2-ack': False, 'is-hp': True, 'agent1-level': 14, 'top-door': 1L, 'in-tray1': True, 'serial': 'HU3A8BQ1V59F', 'back-end': 'hp', 'agent2-health-desc': 'Good/OK', 'agent1-dvc': 0, 'device-uri': 'hp:/usb/psc_1300_series?serial=HU3A8BQ1V59F', 'rr': '000000', 'photo-tray': 0L, 'panel-line1': '', 'panel-line2': '', 'agent2-sku': '58 (C6658AN)', 'port': 1, 'agent2-level-trigger': 0, 'rg': '000', 'agent2-desc': 'Photo cartridge', 'agent1-known': False, 'agent1-health': 0, 'status-code': 1000, 'revision': 3, 'dev-file': '', 'status-desc': 'Idle.', 'agent2-virgin': False, 'agent1-health-desc': 'Good/OK', 'agent2-dvc': 0, 'agent2-kind': 3L, 'host': '', 'agent2-health': 0, 'agent2-known': False, 'agent1-id': 0, 'cups-printer': 'psc-1300-series', 'agent2-level': 11, 'error-state': 0, 'device-state': 1, 'panel': 0, 'in-tray2': False, 'agent1-ack': False, 'agent1-virgin': False, 'agent1-level-trigger': 0, 'rs': '000000000', 'agent2-id': 0, 'agent1-type': 2, 'agent1-desc': 'Tri-color cartridge', 'r': 0, 'deviceid': 'MFG:hp;MDL:psc 1300 series;CMD:LDL,MLC,PML,DYN;CLS:PRINTER;1284.4DL:4d,4e,1;SN:HU3A8BQ1V59F;S:0380008000020020002c358000bc250000e;Z:007;', 'cups-uri': 'hp:/usb/psc_1300_series?serial=HU3A8BQ1V59F', 'duplexer': 0L, 'supply-door': 0L, 'agent1-sku': '28 (C8728AN)/57 (C6657AN)', 'media-path': 2L}
hp-toolbox(UI)[6942]: debug: Closing device...
hp-toolbox(UI)[6942]: debug: Result-code = 0
hp-toolbox(UI)[6942]: debug: Device state = 1
hp-toolbox(UI)[6942]: debug: Status code = 1000
hp-toolbox(UI)[6942]: debug: Error state = 0
hp-toolbox(UI)[6942]: debug: Update thread end: hp:/usb/psc_1300_series?serial=HU3A8BQ1V59F
hp-toolbox(UI)[6942]: debug: UpdateDevice(hp:/usb/psc_1300_series?serial=HU3A8BQ1V59F)
hp-toolbox(UI)[6942]: debug: Loading pixmap 'panel_lcd.png' from /usr/share/hplip/data/images/other
hp-toolbox(UI)[6942]: debug: UpdateDevice(hp:/usb/psc_1300_series?serial=HU3A8BQ1V59F)
hp-toolbox(UI)[6942]: debug: Loading pixmap 'panel_lcd.png' from /usr/share/hplip/data/images/other

____________________________________________________________

roger@rdg-desktop:~$ cat ~/.hplip/hplip.conf
[last_used]
working_dir = /home/roger/Pictures/2009/
device_uri = hp:/usb/psc_1300_series?serial=HU3A8BQ1V59F

[commands]
fax = hp-sendfax -d %FAX_URI%
scan = hp-scan -s%scanner%
prnt = hp-print -p%PRINTER%
pcard = hp-unload -d %DEVICE_URI%
cpy = hp-makecopies -d %DEVICE_URI%

[installation]
version = 2.8.7.3
date_time = 01/21/09 23:22:04

[refresh]
rate = 30
enable = False
type = 0

roger@rdg-desktop:~$

Hi

I have done both these, and in addition run hp-check -r and the first part of that response is at the end of this reply. Both hp-check runs point to "hpoj" as being incompatible (as well as other errors). I have checked on my machine and there are three files "hpoj". All appear to have been created when the machine was set up last November. There is a 4th reference to "hpoj" which is a directory and appears to have been created when I installed xsane and hplip last week.

Many thanks
Roger

______________________
Running xsane scans and opens resultant .jpg file fine.
However the python screen contains the following line, repeated about 30 times before returning to command line:

xsane:7048): Gtk-WARNING **: GtkSpinButton: setting an adjustment with non-zero page size is deprecated

The hp-check.log file is below:

hp-check[6998]: info: :
Initializing. Please wait...
Ubuntu

8.10

scheduler is running

Linux rdg-desktop 2.6.27-9-generic #1 SMP Thu Nov 20 21:57:00 UTC 2008 i686 GNU/Linux

warning: Invalid ppd_dir value: None
hp-check[6998]: info: :
hp-check[6998]: info: :---------------
hp-check[6998]: info: :| SYSTEM INFO |
hp-check[6998]: info: :---------------
hp-check[6998]: info: :
hp-check[6998]: info: :Basic system information:
hp-check[6998]: info: :Linux rdg-desktop 2.6.27-9-generic #1 SMP Thu Nov 20 21:57:00 UTC 2008 i686 GNU/Linux
hp-check[6998]: info: :
hp-check[6998]: info: :Distribution:
hp-check[6998]: info: :ubuntu 8.10
hp-check[6998]: info: :
HPOJ running?
error: Yes, HPOJ is running. HPLIP is not compatible with HPOJ. To run HPLIP, please remove HPOJ.
hp-check[6998]: info: :
hp-check[6998]: info: :Checking Python version...
hp-check[6998]: info: :OK, version 2.5.2 installed
hp-check[6998]: info: :
hp-check[6998]: info: :Checking PyQt version...
hp-check[6998]: info: :OK, version 3.17 installed.
hp-check[6998]: info: :
hp-check[6998]: info: :Checking SIP version...
error: SIP not installed or version not found.
hp-check[6998]: info: :
hp-check[6998]: info: :Checking for CUPS...
hp-check[6998]: info: :Status: scheduler is running
error: Version: (Not available. CUPS may not be installed or not running.)
hp-check[6998]: info: :
hp-check[6998]: info: :Checking for dbus/python-dbus...
hp-check[6998]: info: :dbus daemon is running.
hp-check[6998]: info: :python-dbus version: 0.82.4
hp-check[6998]: info: :
hp-check[6998]: info: :
hp-check[6998]: info: :------------------------------------
hp-check[6998]: info: :| COMPILE AND RUNTIME DEPENDENCIES |
hp-check[6998]: info: :------------------------------------
hp-check[6998]: info: :
note: To check for compile-time only dependencies, re-run hp-check with the -c parameter (ie, hp-check -c).
note: To check for run-time only dependencies, re-run hp-check with the -r parameter (ie, hp-check -r).
hp-check[6998]: info: :
hp-check[6998]: info: :Checking for dependency: cups - Common Unix Printing System...
hp-check[6998]: info: :OK, found.
hp-check[6998]: info: :
hp-check[6998]: info: :Checking for dependency: cups-ddk - CUPS driver development kit...
hp-check[6998]: info: :OK, found.
hp-check[6998]: info: :
hp-check[6998]: info: :Checking for dependency: cups-devel- Common Unix Printing System development files...
error: NOT FOUND! This is a REQUIRED/COMPILE TIME ONLY dependency. Please make sure that this dependency is installed before installing or running HPLIP.
hp-check[6998]: info: :
hp-check[6998]: info: :Checking for dependency: dbus - Message bus system...
error: NOT FOUND! This is a REQUIRED dependency. Please make sure that this dependency is installed before installing or running HPLIP.
hp-check[6998]: info: :
hp-check[6998]: info: :Checking for dependency: gcc - GNU Project C and C++ Compiler...
error: NOT FOUND! This is a REQUIRED/COMPILE TIME ONLY dependency. Please make sure that this dependency is installed before installing or running HPLIP.
hp-check[6998]: info: :
hp-check[6998]: info: :Checking for dependency: GhostScript - PostScript and PDF language interpreter and previewer...
hp-check[6998]: info: :OK, found.
hp-check[6998]: info: :
hp-check[6998]: info: :Checking for dependency: libcrypto - OpenSSL cryptographic library...
error: NOT FOUND! This is a REQUIRED dependency. Please make sure that this dependency is installed before installing or running HPLIP.
hp-check[6998]: info: :
hp-check[6998]: info: :Checking for dependency: libjpeg - JPEG library...
error: NOT FOUND! This is a REQUIRED dependency. Please make sure that this dependency is installed before installing or running HPLIP.
hp-check[6998]: info: :
hp-check[6998]: info: :Checking for dependency: libnetsnmp-devel - SNMP networking library development files...
error: NOT FOUND! This is a REQUIRED dependency. Please make sure that this dependency is installed before installing or running HPLIP.
hp-check[6998]: info: :
hp-check[6998]: info: :Checking for dependency: libpthread - POSIX threads library...
hp-check[6998]: info: :OK, found.
hp-check[6998]: info: :
hp-check[6998]: info: :Checking for dependency: libtool - Library building support services...
error: NOT FOUND! This is a REQUIRED/COMPILE TIME ONLY dependency. Please make sure that this dependency is installed before installing or running HPLIP.
hp-check[6998]: info: :
hp-check[6998]: info: :Checking for dependency: libusb - USB library...
error: NOT FOUND! This is a REQUIRED dependency. Please make sure that this dependency is installed before installing or running HPLIP.
hp-check[6998]: info: :
hp-check[6998]: info: :Checking for dependency: make - GNU make utility to maintain groups of programs...
hp-check[6998]: info: :OK, found.
hp-check[6998]: info: :
hp-check[6998]: info: :Checking for dependency: PIL - Python Imaging Library (required for commandline scanning with hp-scan)...
hp-check[6998]: info: :OK, found.
hp-check[6998]: info: :
hp-check[6998]: info: :Checking for dependency: ppdev - Parallel port support kernel module....
hp-check[6998]: info: :OK, found.
hp-check[6998]: info: :
hp-check[6998]: info: :Checking for dependency: PyQt - Qt interface for Python...
hp-check[6998]: info: :OK, found.
hp-check[6998]: info: :
hp-check[6998]: info: :Checking for dependency: python-ctypes - A foreign function library for Python...
hp-check[6998]: info: :OK, found.
hp-check[6998]: info: :
hp-check[6998]: info: :Checking for dependency: python-dbus - Python bindings for dbus...
hp-check[6998]: info: :OK, found.
hp-check[6998]: info: :
hp-check[6998]: info: :Checking for dependency: python-devel - Python development files...
error: NOT FOUND! This is a REQUIRED/COMPILE TIME ONLY dependency. Please make sure that this dependency is installed before installing or running HPLIP.
hp-check[6998]: info: :
hp-check[6998]: info: :Checking for dependency: Python 2.3 or greater - Required for fax functionality...
hp-check[6998]: info: :OK, found.
hp-check[6998]: info: :
hp-check[6998]: info: :Checking for dependency: Python 2.2 or greater - Python programming language...
hp-check[6998]: info: :OK, found.
hp-check[6998]: info: :
hp-check[6998]: info: :Checking for dependency: Reportlab - PDF library for Python...
hp-check[6998]: info: :OK, found.
hp-check[6998]: info: :
hp-check[6998]: info: :Checking for dependency: SANE - Scanning library...
hp-check[6998]: info: :OK, found.
hp-check[6998]: info: :
hp-check[6998]: info: :Checking for dependency: SANE - Scanning library development files...
error: NOT FOUND! This is a REQUIRED/COMPILE TIME ONLY dependency. Please make sure that this dependency is installed before installing or running HPLIP.
hp-check[6998]: info: :
hp-check[6998]: info: :Checking for dependency: scanimage - Shell scanning program...
hp-check[6998]: info: :OK, found.
hp-check[6998]: info: :
hp-check[6998]: info: :Checking for dependency: xsane - Graphical scanner frontend for SANE...
hp-check[6998]: info: :OK, found.
hp-check[6998]: info: :
hp-check[6998]: info: :
hp-check[6998]: info: :----------------------
hp-check[6998]: info: :| HPLIP INSTALLATION |
hp-check[6998]: info: :----------------------
hp-check[6998]: info: :
hp-check[6998]: info: :
hp-check[6998]: info: :Currently installed HPLIP version...
hp-check[6998]: info: :HPLIP 2.8.7 currently installed in '/usr/share/hplip'.
hp-check[6998]: info: :
hp-check[6998]: info: :Current contents of '/etc/hp/hplip.conf' file:
hp-check[6998]: info: :# hplip.conf. Generated from hplip.conf.in by configure.

[hplip]
version=2.8.7

[dirs]
home=/usr/share/hplip
run=/var/run
ppd=/usr/share/ppd/hpijs/HP
ppdbase=/usr/share/ppd/hpijs
doc=/usr/share/doc/hplip-doc/HTML
icon=no
cupsbackend=/usr/lib/cups/backend
cupsfilter=/usr/lib/cups/filter
drv=/usr/share/cups/drv

# Following values are determined at configure time and cannot be changed.
[configure]
network-build=yes
pp-build=yes
gui-build=yes
scanner-build=yes
fax-build=yes
dbus-build=yes
cups11-build=no
doc-build=yes
shadow-build=no
foomatic-drv-install=yes
foomatic-ppd-install=no
foomatic-rip-hplip-install=no
internal-tag=2.8.7.3
restricted-build=no

hp-check[6998]: info: :
hp-check[6998]: info: :-------------------------------
hp-check[6998]: info: :| DISCOVERED PARALLEL DEVICES |
hp-check[6998]: info: :-------------------------------
hp-check[6998]: info: :
hp-check[6998]: info: :No devices found.
hp-check[6998]: info: :
hp-check[6998]: info: :--------------------------
hp-check[6998]: info: :| DISCOVERED USB DEVICES |
hp-check[6998]: info: :--------------------------
hp-check[6998]: info: :
hp-check[6998]: info: : Device URI Model
hp-check[6998]: info: : ------------------------------- ------------------
hp-check[6998]: info: : hp:/usb/psc_1300_series?serial= HP psc 1300 series
  HU3A8BQ1V59F
hp-check[6998]: info: :
hp-check[6998]: info: :---------------------------------
hp-check[6998]: info: :| INSTALLED CUPS PRINTER QUEUES |
hp-check[6998]: info: :---------------------------------
hp-check[6998]: info: :
hp-check[6998]: info: :
hp-check[6998]: info: :psc-1300-series
hp-check[6998]: info: :---------------
hp-check[6998]: info: :Type: Printer
hp-check[6998]: info: :Installed in HPLIP?: Yes, using the hp: CUPS backend.
hp-check[6998]: info: :Device URI: hp:/usb/psc_1300_series?serial=HU3A8BQ1V59F
hp-check[6998]: info: :PPD: /etc/cups/ppd/psc-1300-series.ppd
hp-check[6998]: info: :PPD Description: HP PSC 1300 series Foomatic/hpijs, hpijs 2.8.7
hp-check[6998]: info: :Printer status: printer psc-1300-series is idle. enabled since Fri 23 Jan 2009 15:01:47 GMT
hp-check[6998]: info: :Communication status: Good
hp-check[6998]: info: :
hp-check[6998]: info: :
hp-check[6998]: info: :----------------------
hp-check[6998]: info: :| SANE CONFIGURATION |
hp-check[6998]: info: :----------------------
hp-check[6998]: info: :
hp-check[6998]: info: :'hpaio' in '/etc/sane.d/dll.conf'...
hp-check[6998]: info: :OK, found. SANE backend 'hpaio' is properly set up.
hp-check[6998]: info: :
hp-check[6998]: info: :Checking output of 'scanimage -L'...
hp-check[6998]: info: :device `hpaio:/usb/psc_1300_series?serial=HU3A8BQ1V59F' is a Hewlett-Packard psc_1300_series all-in-one
device `v4l:/dev/video0' is a Noname ASUSTeK P7131 Hybrid virtual device

hp-check[6998]: info: :
hp-check[6998]: info: :---------------------
hp-check[6998]: info: :| PYTHON EXTENSIONS |
hp-check[6998]: info: :---------------------
hp-check[6998]: info: :
hp-check[6998]: info: :Checking 'cupsext' CUPS extension...
hp-check[6998]: info: :OK, found.
hp-check[6998]: info: :
hp-check[6998]: info: :Checking 'pcardext' Photocard extension...
hp-check[6998]: info: :OK, found.
hp-check[6998]: info: :
hp-check[6998]: info: :Checking 'hpmudext' I/O extension...
hp-check[6998]: info: :OK, found.
hp-check[6998]: info: :
hp-check[6998]: info: :Checking 'scanext' SANE scanning extension...
hp-check[6998]: info: :OK, found.
hp-check[6998]: info: :
hp-check[6998]: info: :
hp-check[6998]: info: :-----------------
hp-check[6998]: info: :| USB I/O SETUP |
hp-check[6998]: info: :-----------------
hp-check[6998]: info: :
hp-check[6998]: info: :
hp-check[6998]: info: :Checking for permissions of USB attached printers...
hp-check[6998]: info: :
HP Device 0x3b11 at 003:002:
hp-check[6998]: info: : Device URI: hp:/usb/psc_1300_series?serial=HU3A8BQ1V59F
hp-check[6998]: info: : Device node: /dev/bus/usb/003/002
hp-check[6998]: info: : Mode: 0664
hp-check[6998]: info: :getfacl: Removing leading '/' from absolute path names
# file: dev/bus/usb/003/002
# owner: lp
# group: scanner
user::rw-
user:roger:rw-
group::rw-
mask::rw-
other::r--

hp-check[6998]: info: :
hp-check[6998]: info: :-----------
hp-check[6998]: info: :| SUMMARY |
hp-check[6998]: info: :-----------
hp-check[6998]: info: :
error: 13 errors and/or warnings.
hp-check[6998]: info: :
hp-check[6998]: info: :Please refer to the installation instructions at:
hp-check[6998]: info: :http://hplip.sourceforge.net/install/index.html

hp-check[6998]: info: :
hp-check[6998]: info: :Done.

________________________________________________________

hp-check -r:

HPOJ running?
error: Yes, HPOJ is running. HPLIP is not compatible with HPOJ. To run HPLIP, please remove HPOJ.

Checking Python version...
OK, version 2.5.2 installed

Checking PyQt version...
OK, version 3.17 installed.

Checking SIP version...
error: SIP not installed or version not found.

Checking for CUPS...
Status: scheduler is running
error: Version: (Not available. CUPS may not be installed or not running.)

Checking for dbus/python-dbus...
dbus daemon is running.
python-dbus version: 0.82.4

To be clear...

the problem currently is that scanning using xsane works, however if you click the scan button in the hp device manager nothing happens?

Aaron

Hi Aaron

You are correct. Xsane works fine but the scanning button iiin the HP device Manager does nothing.

Regards

Roger

----- Original Message ----
> From: Aaron Albright <email address hidden>
> To: <email address hidden>
> Sent: Tuesday, 27 January, 2009 6:06:04 PM
> Subject: Re: [Question #58202]: Cannot open scanner in HPLIP device manager
>
> Your question #58202 on HPLIP changed:
> https://answers.launchpad.net/hplip/+question/58202
>
> Status: Open => Needs information
>
> Aaron Albright requested for more information:
> To be clear...
>
> the problem currently is that scanning using xsane works, however if you
> click the scan button in the hp device manager nothing happens?
>
> Aaron
>
> --
> To answer this request for more information, you can either reply to
> this email or enter your reply at the following page:
> https://answers.launchpad.net/hplip/+question/58202
>
> You received this question notification because you are a direct
> subscriber of the question.

Run hp-toolbox, click the printer, Click Configure, settings, and then commands--where it says "scan' what's the command?

Mine is:

xsane -V %SANE_URI%

Aaron

Hi Aaron

Congratulations! You have solved the problem.
My HP said "hp-scan -s%scanner%"

Replacing that with the command you have given, and restarting the HP routine, clicking the scanner icon now brings up the xsane pane and clicking scan there, makes it all go.

Many thanks for your help.

Roger

PS now to move on to OCR, perhaps Tesseract, but that is for another time.

Roger

----- Original Message ----
> From: Aaron Albright <email address hidden>
> To: <email address hidden>
> Sent: Tuesday, 27 January, 2009 8:36:59 PM
> Subject: Re: [Question #58202]: Cannot open scanner in HPLIP device manager
>
> Your question #58202 on HPLIP changed:
> https://answers.launchpad.net/hplip/+question/58202
>
> Status: Open => Needs information
>
> Aaron Albright requested for more information:
> Run hp-toolbox, click the printer, Click Configure, settings, and then
> commands--where it says "scan' what's the command?
>
> Mine is:
>
> xsane -V %SANE_URI%
>
> Aaron
>
> --
> To answer this request for more information, you can either reply to
> this email or enter your reply at the following page:
> https://answers.launchpad.net/hplip/+question/58202
>
> You received this question notification because you are a direct
> subscriber of the question.

Thanks again

Roger

Hi there, similar problem.
I do have xsane -V %SANE_URI% in the commands>scan box
but I don't have a working scan button.

When I type xsane on the command line I get:
WARNING: Unhandled message: interface=org.freedesktop.DBus.Introspectable, path=/, member=Introspect

I actually typed in xsane -V %SANE_URI% in the command line to see what happened.
I got the same error and at the same a box came up "Scanning for devices" (I have a PCTV Rave that it keeps wanting to recognise) swiftly followed by another box "Failed to open device '%SANE_URI%' invalid argument"

Any suggestions?

Forgot to mention that I have Karmic and that it's a whole 4 weeks since I took Up Linux.

Would the problem be something to do with cupsddk and associated driver? as apprently I don't actually have them, but I do have a"a dummy package to ease transition to new package name" -super!

Good morning,

Hope you get this on time,I made a trip to Ankara (Turkey) i  had my bag stolen from me with my passport and personal effects therein. The embassy has just issued me a temporary passport but I have to pay for a ticket and settle my hotel bills with the Manager.

I have made contact with my bank but it would take me 5-7 working days to access funds in my account, the bad news is my flight will be leaving in less than 12-hrs from now but I am having problems settling the hotel bills and the hotel manager won't let me leave until I settle the bills, I need your help/LOAN financially and I promise to make the refund once I get back home, you are my last resort and hope, Please let me know if I can count on you and I need you to keep checking your email because it's the only way I can reach you.

Your assistance in resolving this would be much appreciated

Waiting for you mail Regards
Roger
<email address hidden>