HPLIP

hp-systray does not show menu on mouse event

Asked by Razi Levin

hp-systray does not show menu when clicking on the icon in the systray.

hplip version 3.16.7
ubuntu release 16.10 yakkety

Question information

Language:
English Edit question
Status:
Expired
For:
HPLIP Edit question
Assignee:
No assignee Edit question
Last query:
Last reply:
Revision history for this message
Razi Levin (razilevin) said : 		#1

hp-check[6152]: info: :
hp-check[6152]: info: :HP Linux Imaging and Printing System (ver. 3.16.7)
hp-check[6152]: info: :Dependency/Version Check Utility ver. 15.1
hp-check[6152]: info: :
hp-check[6152]: info: :Copyright (c) 2001-15 HP Development Company, LP
hp-check[6152]: info: :This software comes with ABSOLUTELY NO WARRANTY.
hp-check[6152]: info: :This is free software, and you are welcome to distribute it
hp-check[6152]: info: :under certain conditions. See COPYING file for more details.
hp-check[6152]: info: :
hp-check[6152]: info: :Note: hp-check can be run in three modes:
hp-check[6152]: info: :1. Compile-time check mode (-c or --compile): Use this mode before compiling the HPLIP supplied tarball (.tar.gz or .run) to determine if the proper dependencies are installed to successfully compile HPLIP.
hp-check[6152]: info: :2. Run-time check mode (-r or --run): Use this mode to determine if a distro supplied package (.deb, .rpm, etc) or an already built HPLIP supplied tarball has the proper dependencies installed to successfully run.
hp-check[6152]: info: :3. Both compile- and run-time check mode (-b or --both) (Default): This mode will check both of the above cases (both compile- and run-time dependencies).
hp-check[6152]: info: :
hp-check[6152]: info: :Check types:
hp-check[6152]: info: :a. EXTERNALDEP - External Dependencies
hp-check[6152]: info: :b. GENERALDEP - General Dependencies (required both at compile and run time)
hp-check[6152]: info: :c. COMPILEDEP - Compile time Dependencies
hp-check[6152]: info: :d. [All are run-time checks]
hp-check[6152]: info: :PYEXT SCANCONF QUEUES PERMISSION
hp-check[6152]: info: :
hp-check[6152]: info: :Status Types:
hp-check[6152]: info: : OK
hp-check[6152]: info: : MISSING - Missing Dependency or Permission or Plug-in
hp-check[6152]: info: : INCOMPAT - Incompatible dependency-version or Plugin-version
hp-check[6152]: info: :
warning: 12-16.10 version is not supported. Using 12-16.04 versions dependencies to verify and install...
hp-check[6152]: info: :
hp-check[6152]: info: :---------------
hp-check[6152]: info: :| SYSTEM INFO |
hp-check[6152]: info: :---------------
hp-check[6152]: info: :
hp-check[6152]: info: : Kernel: 4.8.0-41-generic #44-Ubuntu SMP Fri Mar 3 15:27:17 UTC 2017 GNU/Linux
 Host: node-1
 Proc: 4.8.0-41-generic #44-Ubuntu SMP Fri Mar 3 15:27:17 UTC 2017 GNU/Linux
 Distribution: 12 16.10
hp-check[6152]: info: : Bitness: 64 bit

hp-check[6152]: info: :
hp-check[6152]: info: :-----------------------
hp-check[6152]: info: :| HPLIP CONFIGURATION |
hp-check[6152]: info: :-----------------------
hp-check[6152]: info: :
hp-check[6152]: info: :HPLIP-Version: HPLIP 3.16.7
hp-check[6152]: info: :HPLIP-Home: /usr/share/hplip
warning: HPLIP-Installation: Auto installation is not supported for 12 distro 16.10 version
hp-check[6152]: info: :
hp-check[6152]: info: :Current contents of '/etc/hp/hplip.conf' file:
hp-check[6152]: info: :# hplip.conf. Generated from hplip.conf.in by configure.

[hplip]
version=3.16.7

[dirs]
home=/usr/share/hplip
run=/var/run
ppd=/usr/share/ppd/hplip/HP
ppdbase=/usr/share/ppd/hplip
doc=/usr/share/doc/hplip
html=/usr/share/doc/hplip-doc
icon=no
cupsbackend=/usr/lib/cups/backend
cupsfilter=/usr/lib/cups/filter
drv=/usr/share/cups/drv
bin=/usr/bin
apparmor=/etc/apparmor.d
# Following values are determined at configure time and cannot be changed.
[configure]
network-build=yes
libusb01-build=no
pp-build=yes
gui-build=yes
scanner-build=yes
fax-build=yes
dbus-build=yes
cups11-build=no
doc-build=yes
shadow-build=no
hpijs-install=yes
foomatic-drv-install=yes
foomatic-ppd-install=yes
foomatic-rip-hplip-install=no
hpcups-install=yes
cups-drv-install=yes
cups-ppd-install=no
internal-tag=3.16.7
restricted-build=no
ui-toolkit=qt5
qt3=no
qt4=no
qt5=yes
policy-kit=yes
lite-build=no
udev_sysfs_rules=no
hpcups-only-build=no
hpijs-only-build=no
apparmor_build=no

hp-check[6152]: info: :
hp-check[6152]: info: :Current contents of '/var/lib/hp/hplip.state' file:
hp-check[6152]: info: :Plugins are not installed. Could not access file: No such file or directory
hp-check[6152]: info: :
hp-check[6152]: info: :Current contents of '~/.hplip/hplip.conf' file:
hp-check[6152]: info: :[commands]
scan = /usr/bin/simple-scan %SANE_URI%

[fax]
email_address =
voice_phone =

[installation]
date_time = 03/14/17 17:59:06
version = 3.16.7

[last_used]
device_uri = "hp:/net/Photosmart_6520_series?zc=HPEC9A743773E8"
printer_name =
working_dir = .

[polling]
device_list =
enable = false
interval = 5

[refresh]
enable = false
rate = 30
type = 1

[settings]
systray_messages = 0
systray_visible = 0

[upgrade]
last_upgraded_time = 1489518132
notify_upgrade = false
pending_upgrade_time = 0

hp-check[6152]: info: : <Package-name> <Package-Desc> <Required/Optional> <Min-Version> <Installed-Version> <Status> <Comment>
hp-check[6152]: info: :
hp-check[6152]: info: :-------------------------
hp-check[6152]: info: :| External Dependencies |
hp-check[6152]: info: :-------------------------
hp-check[6152]: info: :
hp-check[6152]: info: : policykit PolicyKit - Administrative policy framework OPTIONAL - 0.105 OK -
hp-check[6152]: info: : avahi-utils avahi-utils OPTIONAL - 0.6.32 OK -
hp-check[6152]: info: : cups CUPS - Common Unix Printing System REQUIRED 1.1 2.2.0 OK 'CUPS Scheduler is running'
hp-check[6152]: info: : xsane xsane - Graphical scanner frontend for SANE OPTIONAL 0.9 0.999 OK -
hp-check[6152]: info: : network network -wget OPTIONAL - 1.18 OK -
hp-check[6152]: info: : dbus DBus - Message bus system REQUIRED - 1.10.10 OK -
hp-check[6152]: info: : scanimage scanimage - Shell scanning program OPTIONAL 1.0 1.0.25 OK -
hp-check[6152]: info: : gs GhostScript - PostScript and PDF language interpreter and previewer REQUIRED 7.05 9.19 OK -
hp-check[6152]: info: :
hp-check[6152]: info: :---------------------
hp-check[6152]: info: :| Python Extentions |
hp-check[6152]: info: :---------------------
hp-check[6152]: info: :
hp-check[6152]: info: : hpmudext IO-Extension REQUIRED - 3.16.7 OK -
hp-check[6152]: info: : cupsext CUPS-Extension REQUIRED - 3.16.7 OK -
hp-check[6152]: info: :
hp-check[6152]: info: :----------------------
hp-check[6152]: info: :| Scan Configuration |
hp-check[6152]: info: :----------------------
hp-check[6152]: info: :
hp-check[6152]: info: :'/etc/sane.d/dll.d/hpaio' not found.
hp-check[6152]: info: : hpaio HPLIP-SANE-Backend REQUIRED - 3.16.7 OK 'hpaio found in /etc/sane.d/dll.conf'
hp-check[6152]: info: : scanext Scan-SANE-Extension REQUIRED - 3.16.7 OK -
hp-check[6152]: info: :
hp-check[6152]: info: :--------------
hp-check[6152]: info: :| COMPILEDEP |
hp-check[6152]: info: :--------------
hp-check[6152]: info: :
hp-check[6152]: info: : make make - GNU make utility to maintain groups of programs REQUIRED 3.0 4.1 OK -
hp-check[6152]: info: : libtool libtool - Library building support services REQUIRED - 2.4.6 OK -
hp-check[6152]: info: : gcc gcc - GNU Project C and C++ Compiler REQUIRED - 6.2.0 OK -
hp-check[6152]: info: :
hp-check[6152]: info: :------------------------
hp-check[6152]: info: :| General Dependencies |
hp-check[6152]: info: :------------------------
hp-check[6152]: info: :
hp-check[6152]: info: : python3-reportlab Reportlab - PDF library for Python OPTIONAL 2.0 3.3.0 OK -
hp-check[6152]: info: : sane SANE - Scanning library REQUIRED - 1.0.25 OK -
hp-check[6152]: info: : libpthread libpthread - POSIX threads library REQUIRED - b'2.24' OK -
hp-check[6152]: info: : python3-pyqt4 PyQt 4- Qt interface for Python (for Qt version 4.x) REQUIRED 4.0 4.11.4 OK -
hp-check[6152]: info: : python3-pyqt4-dbus PyQt 4 DBus - DBus Support for PyQt4 OPTIONAL 4.0 4.11.4 OK -
hp-check[6152]: info: : libnetsnmp-devel libnetsnmp-devel - SNMP networking library development files REQUIRED 5.0.9 5.7.3 OK -
hp-check[6152]: info: : sane-devel SANE - Scanning library development files REQUIRED - 1.0.25 OK -
hp-check[6152]: info: : python3-xml Python XML libraries REQUIRED - 2.2.0 OK -
hp-check[6152]: info: : libusb libusb - USB library REQUIRED - 1.0 OK -
hp-check[6152]: info: : libjpeg libjpeg - JPEG library REQUIRED - - OK -
hp-check[6152]: info: : cups-image CUPS image - CUPS image development files REQUIRED - 2.2.0 OK -
hp-check[6152]: info: : python3X Python 2.2 or greater - Python programming language REQUIRED 2.2 3.5.2 OK -
hp-check[6152]: info: : libcrypto libcrypto - OpenSSL cryptographic library REQUIRED - 1.0.2 OK -
hp-check[6152]: info: : cups-devel CUPS devel- Common Unix Printing System development files REQUIRED - 2.2.0 OK -
hp-check[6152]: info: : python3-dbus Python DBus - Python bindings for DBus REQUIRED 0.80.0 1.2.4 OK -
hp-check[6152]: info: : python3-pil PIL - Python Imaging Library (required for commandline scanning with hp-scan) OPTIONAL - 1.1.7 OK -
hp-check[6152]: info: : python3-devel Python devel - Python development files REQUIRED 2.2 3.5.2 OK -
hp-check[6152]: info: : python3-notify2 Python libnotify - Python bindings for the libnotify Desktop notifications OPTIONAL - - OK -
hp-check[6152]: info: :
hp-check[6152]: info: :------------------------------
hp-check[6152]: info: :| DISCOVERED SCANNER DEVICES |
hp-check[6152]: info: :------------------------------
hp-check[6152]: info: :
hp-check[6152]: info: :device `hpaio:/net/Photosmart_6520_series?zc=HPEC9A743773E8' is a Hewlett-Packard Photosmart_6520_series all-in-one
device `hpaio:/net/photosmart_6520_series?ip=192.168.0.4&queue=false' is a Hewlett-Packard photosmart_6520_series all-in-one

hp-check[6152]: info: :
hp-check[6152]: info: :--------------------------
hp-check[6152]: info: :| DISCOVERED USB DEVICES |
hp-check[6152]: info: :--------------------------
hp-check[6152]: info: :
hp-check[6152]: info: :No devices found.
hp-check[6152]: info: :
hp-check[6152]: info: :---------------------------------
hp-check[6152]: info: :| INSTALLED CUPS PRINTER QUEUES |
hp-check[6152]: info: :---------------------------------
hp-check[6152]: info: :
hp-check[6152]: info: :
hp-check[6152]: info: :Photosmart_6520
hp-check[6152]: info: :---------------
hp-check[6152]: info: :Type: Printer
hp-check[6152]: info: :Device URI: hp:/net/Photosmart_6520_series?zc=HPEC9A743773E8
hp-check[6152]: info: :PPD: /etc/cups/ppd/Photosmart_6520.ppd
warning: Failed to read /etc/cups/ppd/Photosmart_6520.ppd ppd file
hp-check[6152]: info: :PPD Description:
hp-check[6152]: info: :Printer status: printer Photosmart_6520 is idle. enabled since Tue 14 Mar 2017 04:46:47 PM EDT
error: Communication status: Failed
hp-check[6152]: info: :
hp-check[6152]: info: :
hp-check[6152]: info: :--------------
hp-check[6152]: info: :| PERMISSION |
hp-check[6152]: info: :--------------
hp-check[6152]: info: :
hp-check[6152]: info: :
hp-check[6152]: info: :-----------
hp-check[6152]: info: :| SUMMARY |
hp-check[6152]: info: :-----------
hp-check[6152]: info: :
hp-check[6152]: info: :Missing Required Dependencies
hp-check[6152]: info: :-----------------------------
hp-check[6152]: info: :None
hp-check[6152]: info: :
hp-check[6152]: info: :Missing Optional Dependencies
hp-check[6152]: info: :-----------------------------
hp-check[6152]: info: :None

hp-check[6152]: info: :
hp-check[6152]: info: :Total Errors: 1
hp-check[6152]: info: :Total Warnings: 0
hp-check[6152]: info: :
hp-check[6152]: info: :
hp-check[6152]: info: :Done.

Revision history for this message
gianluca (amato) said : 		#2

Same problem here. We should probably create a bug report.

Revision history for this message
Launchpad Janitor (janitor) said : 		#3

This question was expired because it remained in the 'Open' state without activity for the last 15 days.