Unable to print High Quality prints (1200DPI or 600DPI) on HP K80

Asked by KillerKellerjr

Please do not just dismiss this as a duplicate with no link or solution as I have not found a related issue that fixes my problem, if there is one please post the link to the solutions so I can resolve my issue. I am a new Linux (Ubuntu) user and really need some help as lately I have been questioning whether Linux is worth the hassle. I really need to print some photo quality prints out and my HP K80 just won't do it for some reason. I have tried selecting 600DPI only to get the same poor results, a picture that is at 300DPI. Below is my original post and if needed can post the detailed report. Please help me out this time with a link or solution to resolve my issue:

I have an HP K80 and have successfully installed HPLIP and am having issue with the printer not printing in 1200 DPI even though it is selected. Its like it is stuck printing in 300 DPI no matter what I select. I have uninstalled/installed with no avail. Please offer some suggestions as I hate having to boot to Windows just to have to print 1200 DPI photos or photo quality prints.

Question information

Language:
English Edit question
Status:
Answered
For:
HPLIP Edit question
Assignee:
No assignee Edit question
Last query:
Last reply:
Revision history for this message
Launchpad Janitor (janitor) said :
#1

This question was expired because it remained in the 'Open' state without activity for the last 15 days.

Revision history for this message
KillerKellerjr (killerkellerjr) said :
#2

Can someone please help me out here? I have been unable to find any answers on this issue. I am attempting to get high quality 1200 DPI prints and they always seem to come out 300 DPI? and look horible. Although I think I am going to wipe my Ubuntu install and start fresh maybe the issue will get resolved. Currently I have to print to a older 2nd printer installed on a Windows XP machine to get my 1200 DPI prints. I know this printer supports 1200 DPI just fine in a windows environment I would love to get it fully working on Ubuntu 9.04, your website states it is Fully - End of Line Supported. I would assume that means all supported DPI too. Let me know if you have any other things/settings etc that I can check out.

Revision history for this message
Aaron Albright (albrigha-deactivatedaccount) said :
#3

Please run hp-check -t and post the output.

Thanks.

Aaron

Revision history for this message
KillerKellerjr (killerkellerjr) said :
#4

killer@KILLER-UBUNTU:~$ hp-check -t

HP Linux Imaging and Printing System (ver. 3.9.2)
Dependency/Version Check Utility ver. 14.1

Copyright (c) 2001-8 Hewlett-Packard Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.

Note: hp-check can be run in three modes:
1. Compile-time check mode (-c or --compile): Use this mode before compiling the
HPLIP supplied tarball (.tar.gz or .run) to determine if the proper dependencies
are installed to successfully compile HPLIP.
2. Run-time check mode (-r or --run): Use this mode to determine if a distro
supplied package (.deb, .rpm, etc) or an already built HPLIP supplied tarball
has the proper dependencies installed to successfully run.
3. Both compile- and run-time check mode (-b or --both) (Default): This mode
will check both of the above cases (both compile- and run-time dependencies).

Saving output in log file: hp-check.log

Initializing. Please wait...

---------------
| SYSTEM INFO |
---------------

Basic system information:
Linux KILLER-UBUNTU 2.6.27-11-generic #1 SMP Wed Apr 1 20:57:48 UTC 2009 i686 GNU/Linux

Distribution:
ubuntu 9.04

HPOJ running?
No, HPOJ is not running (OK).

Checking Python version...
OK, version 2.6.2 installed

Checking PyQt 4.x version...
OK, version 4.4.4 installed.

Checking for CUPS...
Status: scheduler is running
Version: 1.3.9
error_log is set to level: warn

Checking for dbus/python-dbus...
dbus daemon is running.
python-dbus version: 0.83.0

------------------------------------
| COMPILE AND RUNTIME DEPENDENCIES |
------------------------------------

note: To check for compile-time only dependencies, re-run hp-check with the -c parameter (ie, hp-check -c).
note: To check for run-time only dependencies, re-run hp-check with the -r parameter (ie, hp-check -r).

Checking for dependency: CUPS - Common Unix Printing System...
OK, found.

Checking for dependency: CUPS DDK - CUPS driver development kit...
OK, found.

Checking for dependency: CUPS devel- Common Unix Printing System development files...
OK, found.

Checking for dependency: DBus - Message bus system...
OK, found.

Checking for dependency: gcc - GNU Project C and C++ Compiler...
OK, found.

Checking for dependency: GhostScript - PostScript and PDF language interpreter and previewer...
OK, found.

Checking for dependency: libcrypto - OpenSSL cryptographic library...
OK, found.

Checking for dependency: libjpeg - JPEG library...
OK, found.

Checking for dependency: libnetsnmp-devel - SNMP networking library development files...
OK, found.

Checking for dependency: libpthread - POSIX threads library...
OK, found.

Checking for dependency: libtool - Library building support services...
OK, found.

Checking for dependency: libusb - USB library...
OK, found.

Checking for dependency: make - GNU make utility to maintain groups of programs...
OK, found.

Checking for dependency: PIL - Python Imaging Library (required for commandline scanning with hp-scan)...
OK, found.

Checking for dependency: ppdev - Parallel port support kernel module....
OK, found.

Checking for dependency: PyQt 4- Qt interface for Python (for Qt version 4.x)...
OK, found.

Checking for dependency: PyQt 4 DBus - DBus Support for PyQt4...
OK, found.

Checking for dependency: Python ctypes - A foreign function library for Python...
OK, found.

Checking for dependency: Python DBus - Python bindings for DBus...
OK, found.

Checking for dependency: Python devel - Python development files...
OK, found.

Checking for dependency: Python XML libraries...
OK, found.

Checking for dependency: Python 2.3 or greater - Required for fax functionality...
OK, found.

Checking for dependency: Python 2.2 or greater - Python programming language...
OK, found.

Checking for dependency: Reportlab - PDF library for Python...
OK, found.

Checking for dependency: SANE - Scanning library...
OK, found.

Checking for dependency: SANE - Scanning library development files...
OK, found.

Checking for dependency: scanimage - Shell scanning program...
OK, found.

Checking for dependency: xsane - Graphical scanner frontend for SANE...
OK, found.

----------------------
| HPLIP INSTALLATION |
----------------------

Currently installed HPLIP version...
HPLIP 3.9.2 currently installed in '/usr/share/hplip'.

Current contents of '/etc/hp/hplip.conf' file:
# hplip.conf. Generated from hplip.conf.in by configure.

[hplip]
version=3.9.2

[dirs]
home=/usr/share/hplip
run=/var/run
ppd=/usr/share/ppd/hpijs/HP
ppdbase=/usr/share/ppd/hpijs
doc=/usr/share/doc/hplip-doc/HTML
icon=no
cupsbackend=/usr/lib/cups/backend
cupsfilter=/usr/lib/cups/filter
drv=/usr/share/cups/drv

# Following values are determined at configure time and cannot be changed.
[configure]
network-build=yes
pp-build=yes
gui-build=yes
scanner-build=yes
fax-build=yes
dbus-build=yes
cups11-build=no
doc-build=yes
shadow-build=no
foomatic-drv-install=yes
foomatic-ppd-install=no
foomatic-rip-hplip-install=no
internal-tag=3.9.2.49
restricted-build=no
ui-toolkit=qt4
qt3=no
qt4=yes

Current contents of '~/.hplip/hplip.conf' file:
[last_used]
printer_name = OfficeJet__K80
printer =
device_uri = hp:/usb/OfficeJet_K80?serial=SG071A20T6OH

[commands]
fax = hp-sendfax -d %FAX_URI%
scan = xsane -V %SANE_URI%
prnt = hp-print -p%PRINTER%
pcard = hp-unload -d %DEVICE_URI%
cpy = hp-makecopies -d %DEVICE_URI%

[installation]
version = 3.9.2.49
date_time = 06/23/09 21:39:43

[settings]
systray_visible = 0

[refresh]
rate = 30
enable = true
type = 2

[polling]
enable = false
device_list =
interval = 5

-------------------------------
| DISCOVERED PARALLEL DEVICES |
-------------------------------

No devices found.

--------------------------
| DISCOVERED USB DEVICES |
--------------------------

  Device URI Model
  -------------------------------- -----------------
  hp:/usb/OfficeJet_K80?serial=SG0 HP OfficeJet K80
  71A20T6OH

---------------------------------
| INSTALLED CUPS PRINTER QUEUES |
---------------------------------

HP_K80
------
Type: Printer
Installed in HPLIP?: Yes, using the hp: CUPS backend.
Device URI: hp:/usb/OfficeJet_K80?serial=SG071A20T6OH
PPD: /etc/cups/ppd/HP_K80.ppd
PPD Description: HP Officejet k80 hpijs, 3.9.2
Printer status: printer HP_K80 is idle. enabled since Wed 20 May 2009 03:27:15 PM CDT
Communication status: Good

----------------------
| SANE CONFIGURATION |
----------------------

'hpaio' in '/etc/sane.d/dll.conf'...
OK, found. SANE backend 'hpaio' is properly set up.

Checking output of 'scanimage -L'...
device `hpaio:/usb/OfficeJet_K80?serial=SG071A20T6OH' is a Hewlett-Packard OfficeJet_K80 all-in-one

---------------------
| PYTHON EXTENSIONS |
---------------------

Checking 'cupsext' CUPS extension...
OK, found.

Checking 'pcardext' Photocard extension...
OK, found.

Checking 'hpmudext' I/O extension...
OK, found.

Checking 'scanext' SANE scanning extension...
OK, found.

-----------------
| USB I/O SETUP |
-----------------

Checking for permissions of USB attached printers...

HP Device 0x711 at 001:003:
    Device URI: hp:/usb/OfficeJet_K80?serial=SG071A20T6OH
    Device node: /dev/bus/usb/001/003
    Mode: 0666
getfacl: Removing leading '/' from absolute path names
# file: dev/bus/usb/001/003
# owner: root
# group: lp
user::rw-
user:killer:rw-
group::rw-
mask::rw-
other::rw-

-----------
| SUMMARY |
-----------

No errors or warnings.

Done.

Revision history for this message
KillerKellerjr (killerkellerjr) said :
#5

Like I said if we can figure this out then when I do a clean install of Ubuntu I can hopefully get it working from fresh if something is setup wrong. System seems too slow after a couple of upgrades etc, I think its best to do a fresh install of an OS. ~Thanks

Revision history for this message
Aaron Albright (albrigha-deactivatedaccount) said :
#6

If you do a clean install of Ubuntu try installing the latest release of HPLIP (3.9.6b) from our website http://hplipopensource.com.

There have been some changes that may have fixed this.

Thanks!

Aaron

Can you help with this problem?

Provide an answer of your own, or ask KillerKellerjr for more information if necessary.

To post a message you must log in.