HPLIP

HP PSC-750 does not print last rows, Fast Mode not working, scanner not always recognized

Asked by Edmund Laugasson

I installed new clean PC with Kubuntu 8.04.1 LTS and all updates. I use the device HP PSC-750. HPLIP seems to be the version 2.8.2 as can be found also here - http://packages.ubuntu.com/search?keywords=hplip&searchon=names&suite=hardy&section=all

First problem: When I print out something, then last rows are not printet out. I tried to print out using OpenOffice.org 3.0.0, KPDF. Quite often there are MS Office documents sent by e-mail. A4 format is used.

Second problem is, that Fast Mode is not working when I choose it by pressing appropriate button on the device panel - Quality-->Fast as shown here - http://h10032.www1.hp.com/ctg/Manual/bpu02246.pdf
Earlier time under Kubuntu 6.06.1 LTS it worked.

Now is scanning working, which were not earlier time.

Third problem: But sometimes Kooka and/or HPLIP control panel telling me, that it cannot find scanner. Then I just close HPLIP control panel and try open it again and then it works. Sometimes there is necessary to restart service. But I cannot give this instruction to simple user - do restart to service using command line and then I have to give also root permissions to regular user...

I tried also to read http://hplipopensource.com/hplip-web/install/installtree.html and http://hplipopensource.com/hplip-web/release_notes.html but did not understand, does the new version 2.8.10 solve those problems. Should I remove previous version of HPLIP or does it remove itself as I see here - http://hplipopensource.com/hplip-web/install/install/index.html

Shall I follow instructions here - http://hplipopensource.com/hplip-web/install/manual/distros/ubuntu.html
... or these instructions - http://hplipopensource.com/hplip-web/install/install/index.html - this seems to be more comfortable and seems to be making all required actions. Certainly, if there is suggested to do it manually as first tutorial tells, then I choose it...

Question information

Language:
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Status:
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For:
HPLIP Edit question
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Revision history for this message
Aaron Albright (albrigha-deactivatedaccount) said : 		#1

Please run hp-check -t and post the output.

Aaron

Revision history for this message
Edmund Laugasson (ed-lau) said : 		#2

$ hp-check -t

HP Linux Imaging and Printing System (ver. 2.8.2)
Dependency/Version Check Utility ver. 13.0

Copyright (c) 2001-7 Hewlett-Packard Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.

Note: hp-check can be run in three modes:
1. Compile-time check mode (-c or --compile): Use this
mode before compiling the HPLIP supplied tarball
(.tar.gz or .run) to determine if the proper
dependencies are installed to successfully compile
HPLIP.
2. Run-time check mode (-r or --run): Use this mode to
determine if a distro supplied package (.deb, .rpm, etc)
or an already built HPLIP supplied tarball has the
proper dependencies installed to successfully run.
3. Both compile- and run-time check mode (-b or --both)
(Default): This mode will check both of the above cases
(both compile- and run-time dependencies).

Saving output in log file: hp-check.log

Initializing. Please wait...

---------------
| SYSTEM INFO |
 ---------------

Basic system information:
Linux eelkrapla 2.6.24-21-generic #1 SMP Tue Oct 21 23:43:45 UTC 2008 i686 GNU/Linux

Distribution:
ubuntu 8.04

HPOJ running?
No, HPOJ is not running (OK).

Checking Python version...
OK, version 2.5.2 installed

Checking PyQt version...
OK, version 3.17 installed.

Checking SIP version...

Checking for CUPS...
Status: ajastaja töötab

------------------------------------
| COMPILE AND RUNTIME DEPENDENCIES |
 ------------------------------------

Checking for dependency: cups - Common Unix Printing System...
OK, found.

Checking for dependency: cups-ddk - CUPS driver development kit...
OK, found.

Checking for dependency: cups-devel- Common Unix Printing System development files...
To install this dependency, execute this command:
sudo apt-get install --yes --force-yes libcupsys2-dev cupsys-bsd

Checking for dependency: gcc - GNU Project C and C++ Compiler...
To install this dependency, execute this command:
sudo apt-get install --yes --force-yes build-essential

Checking for dependency: GhostScript - PostScript and PDF language interpreter and previewer...
OK, found.

Checking for dependency: libcrypto - OpenSSL cryptographic library...
To install this dependency, execute this command:
sudo apt-get install --yes --force-yes openssl

Checking for dependency: libjpeg - JPEG library...
To install this dependency, execute this command:
sudo apt-get install --yes --force-yes libjpeg62-dev

Checking for dependency: libnetsnmp-devel - SNMP networking library development files...
To install this dependency, execute this command:
sudo apt-get install --yes --force-yes libsnmp-dev

Checking for dependency: libpthread - POSIX threads library...
To install this dependency, execute this command:
sudo apt-get install --yes --force-yes build-essential

Checking for dependency: libtool - Library building support services...
To install this dependency, execute this command:
sudo apt-get install --yes --force-yes libtool

Checking for dependency: libusb - USB library...
To install this dependency, execute this command:
sudo apt-get install --yes --force-yes libusb-dev

Checking for dependency: make - GNU make utility to maintain groups of programs...
OK, found.

Checking for dependency: PIL - Python Imaging Library (required for commandline scanning with hp-scan)...
OK, found.

Checking for dependency: ppdev - Parallel port support kernel module....
OK, found.

Checking for dependency: PyQt - Qt interface for Python...
OK, found.

Checking for dependency: python-devel - Python development files...
OK, found.

Checking for dependency: Python 2.3 or greater - Required for fax functionality...
OK, found.

Checking for dependency: Python 2.2 or greater - Python programming language...
OK, found.

Checking for dependency: Reportlab - PDF library for Python...
OK, found.

Checking for dependency: SANE - Scanning library...
OK, found.

Checking for dependency: SANE - Scanning library development files...
To install this dependency, execute this command:
sudo apt-get install --yes --force-yes libsane-dev

Checking for dependency: scanimage - Shell scanning program...
To install this dependency, execute this command:
sudo apt-get install --yes --force-yes sane-utils

Checking for dependency: xsane - Graphical scanner frontend for SANE...
To install this dependency, execute this command:
sudo apt-get install --yes --force-yes xsane

----------------------
| HPLIP INSTALLATION |
 ----------------------

Currently installed HPLIP version...
HPLIP 2.8.2 currently installed in '/usr/share/hplip'.

Current contents of '/etc/hp/hplip.conf' file:
# hplip.conf. Generated from hplip.conf.in by configure.

[hpssd]
# Note: hpssd does not support dynamic ports
# Port 2207 is the IANA assigned port for hpssd
port=2207

[hplip]
version=2.8.2

[dirs]
home=/usr/share/hplip
run=/var/run
ppd=/usr/share/ppd/hpijs/HP
ppdbase=/usr/share/ppd/hpijs
doc=/usr/share/doc/hplip-doc/HTML
icon=no
cupsbackend=/usr/lib/cups/backend
cupsfilter=/usr/lib/cups/filter
drv=/usr/share/cups/drv

# Following values are determined at configure time and cannot be changed.
[configure]
network-build=yes
pp-build=yes
gui-build=yes
scanner-build=yes
fax-build=yes
cups11-build=no
doc-build=yes
shadow-build=no
foomatic-drv-install=yes
foomatic-ppd-install=no
foomatic-rip-hplip-install=no
internal-tag=2.8.2.10

-------------------------------
| DISCOVERED PARALLEL DEVICES |
 -------------------------------

No devices found.

--------------------------
| DISCOVERED USB DEVICES |
 --------------------------

  Device URI Model
  ---------------------- -----------
  hp:/usb/PSC_750?serial HP PSC 750
  =ES15OAH0V6WB

---------------------------------
| INSTALLED CUPS PRINTER QUEUES |
 ---------------------------------

----------------------
| SANE CONFIGURATION |
 ----------------------

'hpaio' in '/etc/sane.d/dll.conf'...

Checking output of 'scanimage -L'...

---------------------
| PYTHON EXTENSIONS |
 ---------------------

Checking 'cupsext' CUPS extension...
OK, found.

Checking 'pcardext' Photocard extension...
OK, found.

Checking 'hpmudext' I/O extension...
OK, found.

Checking 'scanext' SANE scanning extension...
OK, found.

-----------------
| USB I/O SETUP |
 -----------------

Checking for permissions of USB attached printers...

HP Device 0x1411 at 002:003:
    Device URI: hp:/usb/PSC_750?serial=ES15OAH0V6WB
    Device node: /dev/bus/usb/002/003
    Mode: 0660
getfacl: Removing leading '/' from absolute path names
# file: dev/bus/usb/002/003
# owner: lp
# group: scanner
user::rw-
user:eelk:rw-
group::rw-
mask::rw-
other::---

-----------
| SUMMARY |
 -----------

Summary of needed commands to run to satisfy missing dependencies:
sudo apt-get install --yes --force-yes libcupsys2-dev cupsys-bsd
sudo apt-get install --yes --force-yes build-essential
sudo apt-get install --yes --force-yes openssl
sudo apt-get install --yes --force-yes libjpeg62-dev
sudo apt-get install --yes --force-yes libsnmp-dev
sudo apt-get install --yes --force-yes build-essential
sudo apt-get install --yes --force-yes libtool
sudo apt-get install --yes --force-yes libusb-dev
sudo apt-get install --yes --force-yes libsane-dev
sudo apt-get install --yes --force-yes sane-utils
sudo apt-get install --yes --force-yes xsane

Please refer to the installation instructions at:
http://hplip.sourceforge.net/install/index.html

Additionally there were .log file produced:

hp-check[6082]: info: :
Initializing. Please wait...
Ubuntu

8.04

cron is working

Linux eelkrapla 2.6.24-21-generic #1 SMP Tue Oct 21 23:43:45 UTC 2008 i686 GNU/Linux

warning: Invalid drv_dir value: /usr/share/cups/drv/hp/
hp-check[6082]: info: :
hp-check[6082]: info: :---------------
hp-check[6082]: info: :| SYSTEM INFO |
hp-check[6082]: info: :---------------
hp-check[6082]: info: :
hp-check[6082]: info: :Basic system information:
hp-check[6082]: info: :Linux eelkrapla 2.6.24-21-generic #1 SMP Tue Oct 21 23:43:45 UTC 2008 i686 GNU/Linux
hp-check[6082]: info: :
hp-check[6082]: info: :Distribution:
hp-check[6082]: info: :ubuntu 8.04
hp-check[6082]: info: :
HPOJ running?
hp-check[6082]: info: :No, HPOJ is not running (OK).
hp-check[6082]: info: :
hp-check[6082]: info: :Checking Python version...
hp-check[6082]: info: :OK, version 2.5.2 installed
hp-check[6082]: info: :
hp-check[6082]: info: :Checking PyQt version...
hp-check[6082]: info: :OK, version 3.17 installed.
hp-check[6082]: info: :
hp-check[6082]: info: :Checking SIP version...
error: SIP not installed or version not found.
hp-check[6082]: info: :
hp-check[6082]: info: :Checking for CUPS...
hp-check[6082]: info: :Status: ajastaja töötab
error: Version: (Not available. CUPS may not be installed or not running.)
hp-check[6082]: info: :
hp-check[6082]: info: :
hp-check[6082]: info: :------------------------------------
hp-check[6082]: info: :| COMPILE AND RUNTIME DEPENDENCIES |
hp-check[6082]: info: :------------------------------------
hp-check[6082]: info: :
note: To check for compile-time only dependencies, re-run hp-check with the -c parameter (ie, hp-check -c).
note: To check for run-time only dependencies, re-run hp-check with the -r parameter (ie, hp-check -r).
hp-check[6082]: info: :
hp-check[6082]: info: :Checking for dependency: cups - Common Unix Printing System...
hp-check[6082]: info: :OK, found.
hp-check[6082]: info: :
hp-check[6082]: info: :Checking for dependency: cups-ddk - CUPS driver development kit...
hp-check[6082]: info: :OK, found.
hp-check[6082]: info: :
hp-check[6082]: info: :Checking for dependency: cups-devel- Common Unix Printing System development files...
error: NOT FOUND! This is a REQUIRED/COMPILE TIME ONLY dependency. Please make sure that this dependency is installed before installing or running HPLIP.
hp-check[6082]: info: :To install this dependency, execute this command:
hp-check[6082]: info: :sudo apt-get install --yes --force-yes libcupsys2-dev cupsys-bsd
hp-check[6082]: info: :
hp-check[6082]: info: :Checking for dependency: gcc - GNU Project C and C++ Compiler...
error: NOT FOUND! This is a REQUIRED/COMPILE TIME ONLY dependency. Please make sure that this dependency is installed before installing or running HPLIP.
hp-check[6082]: info: :To install this dependency, execute this command:
hp-check[6082]: info: :sudo apt-get install --yes --force-yes build-essential
hp-check[6082]: info: :
hp-check[6082]: info: :Checking for dependency: GhostScript - PostScript and PDF language interpreter and previewer...
hp-check[6082]: info: :OK, found.
hp-check[6082]: info: :
hp-check[6082]: info: :Checking for dependency: libcrypto - OpenSSL cryptographic library...
error: NOT FOUND! This is a REQUIRED dependency. Please make sure that this dependency is installed before installing or running HPLIP.
hp-check[6082]: info: :To install this dependency, execute this command:
hp-check[6082]: info: :sudo apt-get install --yes --force-yes openssl
hp-check[6082]: info: :
hp-check[6082]: info: :Checking for dependency: libjpeg - JPEG library...
error: NOT FOUND! This is a REQUIRED dependency. Please make sure that this dependency is installed before installing or running HPLIP.
hp-check[6082]: info: :To install this dependency, execute this command:
hp-check[6082]: info: :sudo apt-get install --yes --force-yes libjpeg62-dev
hp-check[6082]: info: :
hp-check[6082]: info: :Checking for dependency: libnetsnmp-devel - SNMP networking library development files...
error: NOT FOUND! This is a REQUIRED dependency. Please make sure that this dependency is installed before installing or running HPLIP.
hp-check[6082]: info: :To install this dependency, execute this command:
hp-check[6082]: info: :sudo apt-get install --yes --force-yes libsnmp-dev
hp-check[6082]: info: :
hp-check[6082]: info: :Checking for dependency: libpthread - POSIX threads library...
error: NOT FOUND! This is a REQUIRED dependency. Please make sure that this dependency is installed before installing or running HPLIP.
hp-check[6082]: info: :To install this dependency, execute this command:
hp-check[6082]: info: :sudo apt-get install --yes --force-yes build-essential
hp-check[6082]: info: :
hp-check[6082]: info: :Checking for dependency: libtool - Library building support services...
error: NOT FOUND! This is a REQUIRED/COMPILE TIME ONLY dependency. Please make sure that this dependency is installed before installing or running HPLIP.
hp-check[6082]: info: :To install this dependency, execute this command:
hp-check[6082]: info: :sudo apt-get install --yes --force-yes libtool
hp-check[6082]: info: :
hp-check[6082]: info: :Checking for dependency: libusb - USB library...
error: NOT FOUND! This is a REQUIRED dependency. Please make sure that this dependency is installed before installing or running HPLIP.
hp-check[6082]: info: :To install this dependency, execute this command:
hp-check[6082]: info: :sudo apt-get install --yes --force-yes libusb-dev
hp-check[6082]: info: :
hp-check[6082]: info: :Checking for dependency: make - GNU make utility to maintain groups of programs...
hp-check[6082]: info: :OK, found.
hp-check[6082]: info: :
hp-check[6082]: info: :Checking for dependency: PIL - Python Imaging Library (required for commandline scanning with hp-scan)...
hp-check[6082]: info: :OK, found.
hp-check[6082]: info: :
hp-check[6082]: info: :Checking for dependency: ppdev - Parallel port support kernel module....
hp-check[6082]: info: :OK, found.
hp-check[6082]: info: :
hp-check[6082]: info: :Checking for dependency: PyQt - Qt interface for Python...
hp-check[6082]: info: :OK, found.
hp-check[6082]: info: :
hp-check[6082]: info: :Checking for dependency: python-devel - Python development files...
hp-check[6082]: info: :OK, found.
hp-check[6082]: info: :
hp-check[6082]: info: :Checking for dependency: Python 2.3 or greater - Required for fax functionality...
hp-check[6082]: info: :OK, found.
hp-check[6082]: info: :
hp-check[6082]: info: :Checking for dependency: Python 2.2 or greater - Python programming language...
hp-check[6082]: info: :OK, found.
hp-check[6082]: info: :
hp-check[6082]: info: :Checking for dependency: Reportlab - PDF library for Python...
hp-check[6082]: info: :OK, found.
hp-check[6082]: info: :
hp-check[6082]: info: :Checking for dependency: SANE - Scanning library...
hp-check[6082]: info: :OK, found.
hp-check[6082]: info: :
hp-check[6082]: info: :Checking for dependency: SANE - Scanning library development files...
error: NOT FOUND! This is a REQUIRED/COMPILE TIME ONLY dependency. Please make sure that this dependency is installed before installing or running HPLIP.
hp-check[6082]: info: :To install this dependency, execute this command:
hp-check[6082]: info: :sudo apt-get install --yes --force-yes libsane-dev
hp-check[6082]: info: :
hp-check[6082]: info: :Checking for dependency: scanimage - Shell scanning program...
warning: NOT FOUND! This is an OPTIONAL/RUNTIME ONLY dependency. Some HPLIP functionality may not function properly.
hp-check[6082]: info: :To install this dependency, execute this command:
hp-check[6082]: info: :sudo apt-get install --yes --force-yes sane-utils
hp-check[6082]: info: :
hp-check[6082]: info: :Checking for dependency: xsane - Graphical scanner frontend for SANE...
warning: NOT FOUND! This is an OPTIONAL/RUNTIME ONLY dependency. Some HPLIP functionality may not function properly.
hp-check[6082]: info: :To install this dependency, execute this command:
hp-check[6082]: info: :sudo apt-get install --yes --force-yes xsane
hp-check[6082]: info: :
hp-check[6082]: info: :
hp-check[6082]: info: :----------------------
hp-check[6082]: info: :| HPLIP INSTALLATION |
hp-check[6082]: info: :----------------------
hp-check[6082]: info: :
hp-check[6082]: info: :
hp-check[6082]: info: :Currently installed HPLIP version...
hp-check[6082]: info: :HPLIP 2.8.2 currently installed in '/usr/share/hplip'.
hp-check[6082]: info: :
hp-check[6082]: info: :Current contents of '/etc/hp/hplip.conf' file:
hp-check[6082]: info: :# hplip.conf. Generated from hplip.conf.in by configure.

[hpssd]
# Note: hpssd does not support dynamic ports
# Port 2207 is the IANA assigned port for hpssd
port=2207

[hplip]
version=2.8.2

[dirs]
home=/usr/share/hplip
run=/var/run
ppd=/usr/share/ppd/hpijs/HP
ppdbase=/usr/share/ppd/hpijs
doc=/usr/share/doc/hplip-doc/HTML
icon=no
cupsbackend=/usr/lib/cups/backend
cupsfilter=/usr/lib/cups/filter
drv=/usr/share/cups/drv

# Following values are determined at configure time and cannot be changed.
[configure]
network-build=yes
pp-build=yes
gui-build=yes
scanner-build=yes
fax-build=yes
cups11-build=no
doc-build=yes
shadow-build=no
foomatic-drv-install=yes
foomatic-ppd-install=no
foomatic-rip-hplip-install=no
internal-tag=2.8.2.10

hp-check[6082]: info: :
hp-check[6082]: info: :-------------------------------
hp-check[6082]: info: :| DISCOVERED PARALLEL DEVICES |
hp-check[6082]: info: :-------------------------------
hp-check[6082]: info: :
hp-check[6082]: info: :No devices found.
hp-check[6082]: info: :
hp-check[6082]: info: :--------------------------
hp-check[6082]: info: :| DISCOVERED USB DEVICES |
hp-check[6082]: info: :--------------------------
hp-check[6082]: info: :
hp-check[6082]: info: :
hp-check[6082]: info: :---------------------------------
hp-check[6082]: info: :| INSTALLED CUPS PRINTER QUEUES |
hp-check[6082]: info: :---------------------------------
hp-check[6082]: info: :
hp-check[6082]: info: :
warning: No queues found.
hp-check[6082]: info: :
hp-check[6082]: info: :----------------------
hp-check[6082]: info: :| SANE CONFIGURATION |
hp-check[6082]: info: :----------------------
hp-check[6082]: info: :
hp-check[6082]: info: :'hpaio' in '/etc/sane.d/dll.conf'...
error: Not found. SANE backend 'hpaio' NOT properly setup (needs to be added to /etc/sane.d/dll.conf).
hp-check[6082]: info: :
hp-check[6082]: info: :Checking output of 'scanimage -L'...
error: scanimage not found.
hp-check[6082]: info: :
hp-check[6082]: info: :---------------------
hp-check[6082]: info: :| PYTHON EXTENSIONS |
hp-check[6082]: info: :---------------------
hp-check[6082]: info: :
hp-check[6082]: info: :Checking 'cupsext' CUPS extension...
hp-check[6082]: info: :OK, found.
hp-check[6082]: info: :
hp-check[6082]: info: :Checking 'pcardext' Photocard extension...
hp-check[6082]: info: :OK, found.
hp-check[6082]: info: :
hp-check[6082]: info: :Checking 'hpmudext' I/O extension...
hp-check[6082]: info: :OK, found.
hp-check[6082]: info: :
hp-check[6082]: info: :Checking 'scanext' SANE scanning extension...
hp-check[6082]: info: :OK, found.
hp-check[6082]: info: :
hp-check[6082]: info: :
hp-check[6082]: info: :-----------------
hp-check[6082]: info: :| USB I/O SETUP |
hp-check[6082]: info: :-----------------
hp-check[6082]: info: :
hp-check[6082]: info: :
hp-check[6082]: info: :Checking for permissions of USB attached printers...
hp-check[6082]: info: :
HP Device 0x1411 at 002:003:
hp-check[6082]: info: : Device URI: hp:/usb/PSC_750?serial=ES15OAH0V6WB
hp-check[6082]: info: : Device node: /dev/bus/usb/002/003
hp-check[6082]: info: : Mode: 0660
hp-check[6082]: info: :getfacl: Removing leading '/' from absolute path names
# file: dev/bus/usb/002/003
# owner: lp
# group: scanner
user::rw-
user:eelk:rw-
group::rw-
mask::rw-
other::---

hp-check[6082]: info: :
hp-check[6082]: info: :-----------
hp-check[6082]: info: :| SUMMARY |
hp-check[6082]: info: :-----------
hp-check[6082]: info: :
error: 14 errors and/or warnings.
hp-check[6082]: info: :
hp-check[6082]: info: :Summary of needed commands to run to satisfy missing dependencies:
hp-check[6082]: info: :sudo apt-get install --yes --force-yes libcupsys2-dev cupsys-bsd
hp-check[6082]: info: :sudo apt-get install --yes --force-yes build-essential
hp-check[6082]: info: :sudo apt-get install --yes --force-yes openssl
hp-check[6082]: info: :sudo apt-get install --yes --force-yes libjpeg62-dev
hp-check[6082]: info: :sudo apt-get install --yes --force-yes libsnmp-dev
hp-check[6082]: info: :sudo apt-get install --yes --force-yes build-essential
hp-check[6082]: info: :sudo apt-get install --yes --force-yes libtool
hp-check[6082]: info: :sudo apt-get install --yes --force-yes libusb-dev
hp-check[6082]: info: :sudo apt-get install --yes --force-yes libsane-dev
hp-check[6082]: info: :sudo apt-get install --yes --force-yes sane-utils
hp-check[6082]: info: :sudo apt-get install --yes --force-yes xsane
hp-check[6082]: info: :
hp-check[6082]: info: :Please refer to the installation instructions at:
hp-check[6082]: info: :http://hplip.sourceforge.net/install/index.html

Revision history for this message
Edmund Laugasson (ed-lau) said : 		#3

Sorry for the Estonian language :(

some translations:
ajastaja töötab - cron is working

Revision history for this message
Launchpad Janitor (janitor) said : 		#4

This question was expired because it remained in the 'Open' state without activity for the last 15 days.

Revision history for this message
Edmund Laugasson (ed-lau) said : 		#5

It seems like there is no solution. This client bought new computer with MS Windows Vista and new printer and works now in Windows. No Linux anymore.

But this old computer with that HP device remains and problem remains. Strange, that there is no solution!

Revision history for this message
Launchpad Janitor (janitor) said : 		#6

This question was expired because it remained in the 'Open' state without activity for the last 15 days.