HPLIP

header is cut off when printing

Asked by Book 'em Dano on 2008-11-15

Whenever I print a page, the header, which contains the title of the page and url, is cut off. Also whenever I print a page, regardless of the number of pages, the printer always ejects a blank page at the end of the job. I would like to change the printer from cutting of the header and spitting a blank page at the end of each print job.

I wish I could attach a file of the log that was created but since there's no attach feature, here's the log:

HP Linux Imaging and Printing System (ver. 2.8.2)
Dependency/Version Check Utility ver. 13.0

Saving output in log file: hp-check.log

Initializing. Please wait...
warning: Invalid drv_dir value: /usr/share/cups/drv/hp/

---------------
| SYSTEM INFO |
---------------

Basic system information:
Linux casa-ole 2.6.24-21-386 #1 Tue Oct 21 23:10:03 UTC 2008 i686 GNU/Linux

Distribution:
ubuntu 8.04

HPOJ running?
No, HPOJ is not running (OK).

Checking Python version...
OK, version 2.5.2 installed

Checking PyQt version...
OK, version 3.17 installed.

Checking SIP version...
error: SIP not installed or version not found.

Checking for CUPS...
Status: scheduler is running
error: Version: (Not available. CUPS may not be installed or not running.)

------------------------------------
| COMPILE AND RUNTIME DEPENDENCIES |
------------------------------------

note: To check for compile-time only dependencies, re-run hp-check with the -c parameter (ie, hp-check -c).
note: To check for run-time only dependencies, re-run hp-check with the -r parameter (ie, hp-check -r).

Checking for dependency: cups - Common Unix Printing System...
OK, found.

Checking for dependency: cups-ddk - CUPS driver development kit...
OK, found.

Checking for dependency: cups-devel- Common Unix Printing System development files...
error: NOT FOUND! This is a REQUIRED/COMPILE TIME ONLY dependency. Please make sure that this dependency is installed before installing or running HPLIP.
To install this dependency, execute this command:
sudo apt-get install --yes --force-yes libcupsys2-dev cupsys-bsd

Checking for dependency: gcc - GNU Project C and C++ Compiler...
OK, found.

Checking for dependency: GhostScript - PostScript and PDF language interpreter and previewer...
OK, found.

Checking for dependency: libcrypto - OpenSSL cryptographic library...
error: NOT FOUND! This is a REQUIRED dependency. Please make sure that this dependency is installed before installing or running HPLIP.
To install this dependency, execute this command:
sudo apt-get install --yes --force-yes openssl

Checking for dependency: libjpeg - JPEG library...
error: NOT FOUND! This is a REQUIRED dependency. Please make sure that this dependency is installed before installing or running HPLIP.
To install this dependency, execute this command:
sudo apt-get install --yes --force-yes libjpeg62-dev

Checking for dependency: libnetsnmp-devel - SNMP networking library development files...
error: NOT FOUND! This is a REQUIRED dependency. Please make sure that this dependency is installed before installing or running HPLIP.
To install this dependency, execute this command:
sudo apt-get install --yes --force-yes libsnmp-dev

Checking for dependency: libpthread - POSIX threads library...
OK, found.

Checking for dependency: libtool - Library building support services...
error: NOT FOUND! This is a REQUIRED/COMPILE TIME ONLY dependency. Please make sure that this dependency is installed before installing or running HPLIP.
To install this dependency, execute this command:
sudo apt-get install --yes --force-yes libtool

Checking for dependency: libusb - USB library...
error: NOT FOUND! This is a REQUIRED dependency. Please make sure that this dependency is installed before installing or running HPLIP.
To install this dependency, execute this command:
sudo apt-get install --yes --force-yes libusb-dev

Checking for dependency: make - GNU make utility to maintain groups of programs...
OK, found.

Checking for dependency: PIL - Python Imaging Library (required for commandline scanning with hp-scan)...
OK, found.

Checking for dependency: ppdev - Parallel port support kernel module....
OK, found.

Checking for dependency: PyQt - Qt interface for Python...
OK, found.

Checking for dependency: python-devel - Python development files...
error: NOT FOUND! This is a REQUIRED/COMPILE TIME ONLY dependency. Please make sure that this dependency is installed before installing or running HPLIP.
To install this dependency, execute this command:
sudo apt-get install --yes --force-yes python2.5-dev

Checking for dependency: Python 2.3 or greater - Required for fax functionality...
OK, found.

Checking for dependency: Python 2.2 or greater - Python programming language...
OK, found.

Checking for dependency: Reportlab - PDF library for Python...
OK, found.

Checking for dependency: SANE - Scanning library...
OK, found.

Checking for dependency: SANE - Scanning library development files...
error: NOT FOUND! This is a REQUIRED/COMPILE TIME ONLY dependency. Please make sure that this dependency is installed before installing or running HPLIP.
To install this dependency, execute this command:
sudo apt-get install --yes --force-yes libsane-dev

Checking for dependency: scanimage - Shell scanning program...
OK, found.

Checking for dependency: xsane - Graphical scanner frontend for SANE...
OK, found.

----------------------
| HPLIP INSTALLATION |
----------------------

Currently installed HPLIP version...
HPLIP 2.8.2 currently installed in '/usr/share/hplip'.

Current contents of '/etc/hp/hplip.conf' file:
# hplip.conf. Generated from hplip.conf.in by configure.

[hpssd]
# Note: hpssd does not support dynamic ports
# Port 2207 is the IANA assigned port for hpssd
port=2207

[hplip]
version=2.8.2

[dirs]
home=/usr/share/hplip
run=/var/run
ppd=/usr/share/ppd/hpijs/HP
ppdbase=/usr/share/ppd/hpijs
doc=/usr/share/doc/hplip-doc/HTML
icon=no
cupsbackend=/usr/lib/cups/backend
cupsfilter=/usr/lib/cups/filter
drv=/usr/share/cups/drv

# Following values are determined at configure time and cannot be changed.
[configure]
network-build=yes
pp-build=yes
gui-build=yes
scanner-build=yes
fax-build=yes
cups11-build=no
doc-build=yes
shadow-build=no
foomatic-drv-install=yes
foomatic-ppd-install=no
foomatic-rip-hplip-install=no
internal-tag=2.8.2.10

-------------------------------
| DISCOVERED PARALLEL DEVICES |
-------------------------------

No devices found.

--------------------------
| DISCOVERED USB DEVICES |
--------------------------

  Device URI Model
  -------------------------------- ----------------
  hp:/usb/DeskJet_930C?serial=MY03 HP DeskJet 930C
  E11118JL

---------------------------------
| INSTALLED CUPS PRINTER QUEUES |
---------------------------------

DESKJET_930C
------------
Type: Printer
Installed in HPLIP?: Yes, using the hp: CUPS backend.
Device URI: hp:/usb/DeskJet_930C?serial=MY03E11118JL
PPD: /etc/cups/ppd/DESKJET_930C.ppd
PPD Description: HP Deskjet 932c Foomatic/hpijs, hpijs 2.8.2
Printer status: printer DESKJET_930C is idle. enabled since Sat 15 Nov 2008 11:57:49 AM CST

HP Linux Imaging and Printing System (ver. 2.8.2)
Services and Status Daemon ver. 9.3

Copyright (c) 2001-7 Hewlett-Packard Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.

Communication status: Good

Fax
---
Type: Fax
Installed in HPLIP?: Yes, using the hpfax: CUPS backend.
Device URI: hpfax:/par/OfficeJet_T_Series?device=/dev/parport0
PPD: /etc/cups/ppd/Fax.ppd
PPD Description: HP Fax
Printer status: printer Fax is idle. enabled since Wed 23 Jul 2008 07:56:06 AM CDT
error: Unable to communicate with device (code=12): hpfax:/par/OfficeJet_T_Series?device=/dev/parport0
error: Device not found

MFC-3240C
---------
Type: Unknown
Installed in HPLIP?: No, not using the hp: or hpfax: CUPS backend.
Device URI: usb://Brother/MFC-3240C
PPD: /etc/cups/ppd/MFC-3240C.ppd
PPD Description: Brother MFC-3240C CUPS v1.1
Printer status: printer MFC-3240C disabled since Fri 14 Nov 2008 12:05:47 PM CST - Unplugged or turned off
warning: Printer is not HPLIP installed. Printers must use the hp: or hpfax: CUPS backend to function in HPLIP.
OfficeJet_T_Series
------------------
Type: Printer
Installed in HPLIP?: Yes, using the hp: CUPS backend.
Device URI: hp:/par/OfficeJet_T_Series?device=/dev/parport0
PPD: /etc/cups/ppd/OfficeJet_T_Series.ppd
PPD Description: HP OfficeJet T45 Foomatic/hpijs, hpijs 2.8.2
Printer status: printer OfficeJet_T_Series is idle. enabled since Wed 23 Jul 2008 07:55:19 AM CDT
error: Unable to communicate with device (code=12): hp:/par/OfficeJet_T_Series?device=/dev/parport0
error: Device not found

PDF
---
Type: Unknown
Installed in HPLIP?: No, not using the hp: or hpfax: CUPS backend.
Device URI: cups-pdf:/
PPD: /etc/cups/ppd/PDF.ppd
PPD Description: Generic PDF file generator
Printer status: printer PDF is idle. enabled since Tue 22 Apr 2008 02:35:06 PM CDT
warning: Printer is not HPLIP installed. Printers must use the hp: or hpfax: CUPS backend to function in HPLIP.
PSC_2100_Series
---------------
Type: Printer
Installed in HPLIP?: Yes, using the hp: CUPS backend.
Device URI: hp:/usb/PSC_2100_Series?serial=MY24TB419W0F
PPD: /etc/cups/ppd/PSC_2100_Series.ppd
PPD Description: HP PSC 2110 Foomatic/hpijs, hpijs 2.8.2
Printer status: printer PSC_2100_Series is idle. enabled since Thu 24 Jul 2008 09:28:01 AM CDT
error: Unable to communicate with device (code=12): hp:/usb/PSC_2100_Series?serial=MY24TB419W0F
error: Device not found

----------------------
| SANE CONFIGURATION |
----------------------

'hpaio' in '/etc/sane.d/dll.conf'...
error: Not found. SANE backend 'hpaio' NOT properly setup (needs to be added to /etc/sane.d/dll.conf).

Checking output of 'scanimage -L'...
device `v4l:/dev/video1' is a Noname ASUS PVR-416 virtual device
device `v4l:/dev/video0' is a Noname ASUS PVR-416 virtual device

---------------------
| PYTHON EXTENSIONS |
---------------------

Checking 'cupsext' CUPS extension...
OK, found.

Checking 'pcardext' Photocard extension...
OK, found.

Checking 'hpmudext' I/O extension...
OK, found.

Checking 'scanext' SANE scanning extension...
OK, found.

-----------------
| USB I/O SETUP |
-----------------

Checking for permissions of USB attached printers...

HP Device 0x40c at 004:002:
warning: Device URI: (Makeuri FAILED)
Device node: /dev/bus/usb/004/002
Mode: 0664
getfacl: Removing leading '/' from absolute path names
# file: dev/bus/usb/004/002
# owner: root
# group: root
user::rw-
group::rw-
other::r--

HP Device 0x50c at 002:002:
warning: Device URI: (Makeuri FAILED)
Device node: /dev/bus/usb/002/002
Mode: 0664
getfacl: Removing leading '/' from absolute path names
# file: dev/bus/usb/002/002
# owner: root
# group: root
user::rw-
group::rw-
other::r--

HP Device 0x1204 at 001:004:
    Device URI: hp:/usb/DeskJet_930C?serial=MY03E11118JL
    Device node: /dev/bus/usb/001/004
    Mode: 0660
getfacl: Removing leading '/' from absolute path names
# file: dev/bus/usb/001/004
# owner: lp
# group: scanner
user::rw-
user:dano:rw-
group::rw-
mask::rw-
other::---

-----------
| SUMMARY |
-----------

error: 16 errors and/or warnings.

Summary of needed commands to run to satisfy missing dependencies:
sudo apt-get install --yes --force-yes libcupsys2-dev cupsys-bsd
sudo apt-get install --yes --force-yes openssl
sudo apt-get install --yes --force-yes libjpeg62-dev
sudo apt-get install --yes --force-yes libsnmp-dev
sudo apt-get install --yes --force-yes libtool
sudo apt-get install --yes --force-yes libusb-dev
sudo apt-get install --yes --force-yes python2.5-dev
sudo apt-get install --yes --force-yes libsane-dev

Please refer to the installation instructions at:
http://hplip.sourceforge.net/install/index.html