I can print, I can scan, but not scan then print

Asked by Matt Burkhardt

I am running Ubuntu 8.10 with a headless server running 8.04. I have a HP C3180 printer/scanner connected to the USB port on the server.

I can scan using Xsane, but then I have to turn the printer off and on to be able to print. Any ideas?

I used these instructions to get it up and running, but I seem to have stepped on the CUPS / HPLIP toes somehow.

http://www.linux.com/feature/57798

This is the output from running on my laptop - not on the server

mlb@mlb-laptop:~$ hp-check -t

HP Linux Imaging and Printing System (ver. 2.8.7)
Dependency/Version Check Utility ver. 14.0

Copyright (c) 2001-8 Hewlett-Packard Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.

Note: hp-check can be run in three modes:
1. Compile-time check mode (-c or --compile): Use this mode before compiling the
HPLIP supplied tarball (.tar.gz or .run) to determine if the proper dependencies
are installed to successfully compile HPLIP.
2. Run-time check mode (-r or --run): Use this mode to determine if a distro
supplied package (.deb, .rpm, etc) or an already built HPLIP supplied tarball
has the proper dependencies installed to successfully run.
3. Both compile- and run-time check mode (-b or --both) (Default): This mode
will check both of the above cases (both compile- and run-time dependencies).

Saving output in log file: hp-check.log

Initializing. Please wait...
warning: Invalid ppd_dir value: None

---------------
| SYSTEM INFO |
---------------

Basic system information:
Linux mlb-laptop 2.6.27-7-generic #1 SMP Tue Nov 4 19:33:20 UTC 2008 i686 GNU/Linux

Distribution:
ubuntu 8.10

HPOJ running?
No, HPOJ is not running (OK).

Checking Python version...
OK, version 2.5.2 installed

Checking PyQt version...
OK, version 3.17 installed.

Checking SIP version...
error: SIP not installed or version not found.

Checking for CUPS...
Status: scheduler is running
Version: 1.3.9
error_log is set to level: warn
note: For troubleshooting printing issues, it is best to have the CUPS 'LogLevel'
note: set to 'debug'. To set the LogLevel to debug, edit the file /etc/cups/cupsd.conf (as root),
note: and change the line near the top of the file that begins with 'LogLevel' to read:
note: LogLevel debug
note: Save the file and then restart CUPS (see your OS/distro docs on how to restart CUPS).
note: Now, when you print, helpful debug information will be saved to the file:
note: /var/log/cups/error_log
note: You can monitor this file by running this command in a console/shell:
note: tail -f /var/log/cups/error_log

Checking for dbus/python-dbus...
dbus daemon is running.
python-dbus version: 0.82.4

------------------------------------
| COMPILE AND RUNTIME DEPENDENCIES |
------------------------------------

note: To check for compile-time only dependencies, re-run hp-check with the -c parameter (ie, hp-check -c).
note: To check for run-time only dependencies, re-run hp-check with the -r parameter (ie, hp-check -r).

Checking for dependency: cups - Common Unix Printing System...
OK, found.

Checking for dependency: cups-ddk - CUPS driver development kit...
OK, found.

Checking for dependency: cups-devel- Common Unix Printing System development files...
OK, found.

Checking for dependency: dbus - Message bus system...
OK, found.

Checking for dependency: gcc - GNU Project C and C++ Compiler...
OK, found.

Checking for dependency: GhostScript - PostScript and PDF language interpreter and previewer...
OK, found.

Checking for dependency: libcrypto - OpenSSL cryptographic library...
OK, found.

Checking for dependency: libjpeg - JPEG library...
OK, found.

Checking for dependency: libnetsnmp-devel - SNMP networking library development files...
OK, found.

Checking for dependency: libpthread - POSIX threads library...
OK, found.

Checking for dependency: libtool - Library building support services...
OK, found.

Checking for dependency: libusb - USB library...
OK, found.

Checking for dependency: make - GNU make utility to maintain groups of programs...
OK, found.

Checking for dependency: PIL - Python Imaging Library (required for commandline scanning with hp-scan)...
OK, found.

Checking for dependency: ppdev - Parallel port support kernel module....
OK, found.

Checking for dependency: PyQt - Qt interface for Python...
OK, found.

Checking for dependency: python-ctypes - A foreign function library for Python...
OK, found.

Checking for dependency: python-dbus - Python bindings for dbus...
OK, found.

Checking for dependency: python-devel - Python development files...
OK, found.

Checking for dependency: Python 2.3 or greater - Required for fax functionality...
OK, found.

Checking for dependency: Python 2.2 or greater - Python programming language...
OK, found.

Checking for dependency: Reportlab - PDF library for Python...
OK, found.

Checking for dependency: SANE - Scanning library...
OK, found.

Checking for dependency: SANE - Scanning library development files...
OK, found.

Checking for dependency: scanimage - Shell scanning program...
OK, found.

Checking for dependency: xsane - Graphical scanner frontend for SANE...
OK, found.

----------------------
| HPLIP INSTALLATION |
----------------------

Currently installed HPLIP version...
HPLIP 2.8.7 currently installed in '/usr/share/hplip'.

Current contents of '/etc/hp/hplip.conf' file:
# hplip.conf. Generated from hplip.conf.in by configure.

[hplip]
version=2.8.7

[dirs]
home=/usr/share/hplip
run=/var/run
ppd=/usr/share/ppd/hpijs/HP
ppdbase=/usr/share/ppd/hpijs
doc=/usr/share/doc/hplip-doc/HTML
icon=no
cupsbackend=/usr/lib/cups/backend
cupsfilter=/usr/lib/cups/filter
drv=/usr/share/cups/drv

# Following values are determined at configure time and cannot be changed.
[configure]
network-build=yes
pp-build=yes
gui-build=yes
scanner-build=yes
fax-build=yes
dbus-build=yes
cups11-build=no
doc-build=yes
shadow-build=no
foomatic-drv-install=yes
foomatic-ppd-install=no
foomatic-rip-hplip-install=no
internal-tag=2.8.7.3
restricted-build=no

-------------------------------
| DISCOVERED PARALLEL DEVICES |
-------------------------------

No devices found.

--------------------------
| DISCOVERED USB DEVICES |
--------------------------

No devices found.

---------------------------------
| INSTALLED CUPS PRINTER QUEUES |
---------------------------------

PDF
---
Type: Unknown
Installed in HPLIP?: No, not using the hp: or hpfax: CUPS backend.
Device URI: cups-pdf:/
PPD: /etc/cups/ppd/PDF.ppd
PPD Description: Generic PDF file generator
Printer status: printer PDF is idle. enabled since Wed 04 Jun 2008 03:58:49 PM EDT
warning: Printer is not HPLIP installed. Printers must use the hp: or hpfax: CUPS backend to function in HPLIP.
PhotoSmart_C3100
----------------
Type: Unknown
Installed in HPLIP?: No, not using the hp: or hpfax: CUPS backend.
Device URI: smb://WORKGROUP/UBUNTU/HP_Photosmart_C3100_series_USB_1
PPD: /etc/cups/ppd/PhotoSmart_C3100.ppd
PPD Description: HP PhotoSmart C3100 Foomatic/hpijs, hpijs 2.8.2
Printer status: printer PhotoSmart_C3100 is idle. enabled since Wed 21 May 2008 05:10:40 PM EDT
warning: Printer is not HPLIP installed. Printers must use the hp: or hpfax: CUPS backend to function in HPLIP.
ServerPrinter
-------------
Type: Unknown
Installed in HPLIP?: No, not using the hp: or hpfax: CUPS backend.
Device URI: ipp://ubuntu:631/printers/HP_Photosmart_C3100_series_USB_1
PPD: /etc/cups/ppd/ServerPrinter.ppd
PPD Description: HP PhotoSmart C3100 Foomatic/hpijs, hpijs 2.8.2
Printer status: printer ServerPrinter is idle. enabled since Sat 08 Nov 2008 12:04:59 PM EST
warning: Printer is not HPLIP installed. Printers must use the hp: or hpfax: CUPS backend to function in HPLIP.

----------------------
| SANE CONFIGURATION |
----------------------

'hpaio' in '/etc/sane.d/dll.conf'...
OK, found. SANE backend 'hpaio' is properly set up.

Checking output of 'scanimage -L'...
device `net:ubuntu:hpaio:/usb/Photosmart_C3100_series?serial=CN716CB1DX04KV' is a Hewlett-Packard Photosmart_C3100_series all-in-one

---------------------
| PYTHON EXTENSIONS |
---------------------

Checking 'cupsext' CUPS extension...
OK, found.

Checking 'pcardext' Photocard extension...
OK, found.

Checking 'hpmudext' I/O extension...
OK, found.

Checking 'scanext' SANE scanning extension...
OK, found.

-----------------
| USB I/O SETUP |
-----------------

Checking for permissions of USB attached printers...

-----------
| SUMMARY |
-----------

error: 4 errors and/or warnings.

Please refer to the installation instructions at:
http://hplip.sourceforge.net/install/index.html

Done.

Question information

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HPLIP Edit question
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Revision history for this message
Aaron Albright (albrigha-deactivatedaccount) said :
#1

It doesn't appear that you have any printer queues configured to use the hplip (hp://) backend.

HPLIP doesn't support sharing a device over the network, although cups does we don't test or provide documentation on how to do this.

If possible run hp-setup on the system with the printer attached to configure the printer and then make sure that printing/scanning works locally.

Thanks!

Aaron

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