cannot print on letter paper with photosmart
I have installed hplip on a openSUSE 11 machine and all tests succeeded,
even duplex printing.
Now when I try to print from a webpage or send a .ps file from konqueror
the printer is in photo mode and complains of 'out of paper' (on the photo tray).
How do I tell it to use the lower letter tray again?
(Tried to shut of printer and start again. Photo menu button has always light on
and cannot be shut off.)
hp-check.log:
hp-check[22734]: info: :
Initializing. Please wait...
scheduler is running
1.3.7
Linux pauli 2.6.25.16-0.1-pae #1 SMP 2008-08-21 00:34:25 +0200 i686 i686 i386 GNU/Linux
warning: Invalid ppd_dir value: None
hp-check[22734]: info: :
hp-check[22734]: info: :---------------
hp-check[22734]: info: :| SYSTEM INFO |
hp-check[22734]: info: :---------------
hp-check[22734]: info: :
hp-check[22734]: info: :Basic system information:
hp-check[22734]: info: :Linux pauli 2.6.25.16-0.1-pae #1 SMP 2008-08-21 00:34:25 +0200 i686 i686 i386 GNU/Linux
hp-check[22734]: info: :
hp-check[22734]: info: :Distribution:
hp-check[22734]: info: :suse 11.0
hp-check[22734]: info: :
HPOJ running?
hp-check[22734]: info: :No, HPOJ is not running (OK).
hp-check[22734]: info: :
hp-check[22734]: info: :Checking Python version...
hp-check[22734]: info: :OK, version 2.5.2 installed
hp-check[22734]: info: :
hp-check[22734]: info: :Checking PyQt version...
hp-check[22734]: info: :OK, version 3.17 installed.
hp-check[22734]: info: :
hp-check[22734]: info: :Checking SIP version...
hp-check[22734]: info: :OK, Version 4.7.6 installed
hp-check[22734]: info: :
hp-check[22734]: info: :Checking for CUPS...
hp-check[22734]: info: :Status: scheduler is running
hp-check[22734]: info: :Version: 1.3.7
hp-check[22734]: info: :error_log is set to level: info
note: For troubleshooting printing issues, it is best to have the CUPS 'LogLevel'
note: set to 'debug'. To set the LogLevel to debug, edit the file /etc/cups/
note: and change the line near the top of the file that begins with 'LogLevel' to read:
note: LogLevel debug
note: Save the file and then restart CUPS (see your OS/distro docs on how to restart CUPS).
note: Now, when you print, helpful debug information will be saved to the file:
note: /var/log/
note: You can monitor this file by running this command in a console/shell:
note: tail -f /var/log/
hp-check[22734]: info: :
hp-check[22734]: info: :Checking for dbus/python-dbus...
hp-check[22734]: info: :dbus daemon is running.
hp-check[22734]: info: :python-dbus version: 0.82.4
hp-check[22734]: info: :
hp-check[22734]: info: :
hp-check[22734]: info: :------
hp-check[22734]: info: :| COMPILE AND RUNTIME DEPENDENCIES |
hp-check[22734]: info: :------
hp-check[22734]: info: :
note: To check for compile-time only dependencies, re-run hp-check with the -c parameter (ie, hp-check -c).
note: To check for run-time only dependencies, re-run hp-check with the -r parameter (ie, hp-check -r).
hp-check[22734]: info: :
hp-check[22734]: info: :Checking for dependency: cups - Common Unix Printing System...
hp-check[22734]: info: :OK, found.
hp-check[22734]: info: :
hp-check[22734]: info: :Checking for dependency: cups-ddk - CUPS driver development kit...
hp-check[22734]: info: :OK, found.
hp-check[22734]: info: :
hp-check[22734]: info: :Checking for dependency: cups-devel- Common Unix Printing System development files...
hp-check[22734]: info: :OK, found.
hp-check[22734]: info: :
hp-check[22734]: info: :Checking for dependency: dbus - Message bus system...
hp-check[22734]: info: :OK, found.
hp-check[22734]: info: :
hp-check[22734]: info: :Checking for dependency: gcc - GNU Project C and C++ Compiler...
hp-check[22734]: info: :OK, found.
hp-check[22734]: info: :
hp-check[22734]: info: :Checking for dependency: GhostScript - PostScript and PDF language interpreter and previewer...
hp-check[22734]: info: :OK, found.
hp-check[22734]: info: :
hp-check[22734]: info: :Checking for dependency: libcrypto - OpenSSL cryptographic library...
hp-check[22734]: info: :OK, found.
hp-check[22734]: info: :
hp-check[22734]: info: :Checking for dependency: libjpeg - JPEG library...
hp-check[22734]: info: :OK, found.
hp-check[22734]: info: :
hp-check[22734]: info: :Checking for dependency: libnetsnmp-devel - SNMP networking library development files...
hp-check[22734]: info: :OK, found.
hp-check[22734]: info: :
hp-check[22734]: info: :Checking for dependency: libpthread - POSIX threads library...
hp-check[22734]: info: :OK, found.
hp-check[22734]: info: :
hp-check[22734]: info: :Checking for dependency: libtool - Library building support services...
hp-check[22734]: info: :OK, found.
hp-check[22734]: info: :
hp-check[22734]: info: :Checking for dependency: libusb - USB library...
hp-check[22734]: info: :OK, found.
hp-check[22734]: info: :
hp-check[22734]: info: :Checking for dependency: make - GNU make utility to maintain groups of programs...
hp-check[22734]: info: :OK, found.
hp-check[22734]: info: :
hp-check[22734]: info: :Checking for dependency: PIL - Python Imaging Library (required for commandline scanning with hp-scan)...
hp-check[22734]: info: :OK, found.
hp-check[22734]: info: :
hp-check[22734]: info: :Checking for dependency: ppdev - Parallel port support kernel module....
hp-check[22734]: info: :OK, found.
hp-check[22734]: info: :
hp-check[22734]: info: :Checking for dependency: PyQt - Qt interface for Python...
hp-check[22734]: info: :OK, found.
hp-check[22734]: info: :
hp-check[22734]: info: :Checking for dependency: python-ctypes - A foreign function library for Python...
hp-check[22734]: info: :OK, found.
hp-check[22734]: info: :
hp-check[22734]: info: :Checking for dependency: python-dbus - Python bindings for dbus...
hp-check[22734]: info: :OK, found.
hp-check[22734]: info: :
hp-check[22734]: info: :Checking for dependency: python-devel - Python development files...
hp-check[22734]: info: :OK, found.
hp-check[22734]: info: :
hp-check[22734]: info: :Checking for dependency: Python 2.3 or greater - Required for fax functionality...
hp-check[22734]: info: :OK, found.
hp-check[22734]: info: :
hp-check[22734]: info: :Checking for dependency: Python 2.2 or greater - Python programming language...
hp-check[22734]: info: :OK, found.
hp-check[22734]: info: :
hp-check[22734]: info: :Checking for dependency: Reportlab - PDF library for Python...
hp-check[22734]: info: :OK, found.
hp-check[22734]: info: :
hp-check[22734]: info: :Checking for dependency: SANE - Scanning library...
hp-check[22734]: info: :OK, found.
hp-check[22734]: info: :
hp-check[22734]: info: :Checking for dependency: SANE - Scanning library development files...
hp-check[22734]: info: :OK, found.
hp-check[22734]: info: :
hp-check[22734]: info: :Checking for dependency: scanimage - Shell scanning program...
hp-check[22734]: info: :OK, found.
hp-check[22734]: info: :
hp-check[22734]: info: :Checking for dependency: xsane - Graphical scanner frontend for SANE...
hp-check[22734]: info: :OK, found.
hp-check[22734]: info: :
hp-check[22734]: info: :
hp-check[22734]: info: :------
hp-check[22734]: info: :| HPLIP INSTALLATION |
hp-check[22734]: info: :------
hp-check[22734]: info: :
hp-check[22734]: info: :
hp-check[22734]: info: :Currently installed HPLIP version...
hp-check[22734]: info: :HPLIP 2.8.4 currently installed in '/usr/share/hplip'.
hp-check[22734]: info: :
hp-check[22734]: info: :Current contents of '/etc/hp/
hp-check[22734]: info: :# hplip.conf. Generated from hplip.conf.in by configure.
[hpssd]
# Note: hpssd does not support dynamic ports
# Port 2207 is the IANA assigned port for hpssd
port=2207
[hplip]
version=2.8.4
[dirs]
home=/usr/
run=/var/run
ppd=/usr/
ppdbase=
doc=/usr/
icon=/usr/
cupsbackend=
cupsfilter=
drv=/usr/
# Following values are determined at configure time and cannot be changed.
[configure]
network-build=yes
pp-build=no
gui-build=yes
scanner-build=yes
fax-build=yes
cups11-build=no
doc-build=yes
shadow-build=no
foomatic-
foomatic-
foomatic-
internal-
hp-check[22734]: info: :
hp-check[22734]: info: :------
hp-check[22734]: info: :| DISCOVERED USB DEVICES |
hp-check[22734]: info: :------
hp-check[22734]: info: :
hp-check[22734]: info: :No devices found.
hp-check[22734]: info: :
hp-check[22734]: info: :------
hp-check[22734]: info: :| INSTALLED CUPS PRINTER QUEUES |
hp-check[22734]: info: :------
hp-check[22734]: info: :
hp-check[22734]: info: :
hp-check[22734]: info: :deskjet950c
hp-check[22734]: info: :-----------
hp-check[22734]: info: :Type: Unknown
hp-check[22734]: info: :Installed in HPLIP?: No, not using the hp: or hpfax: CUPS backend.
hp-check[22734]: info: :Device URI: parallel:/dev/lp0
hp-check[22734]: info: :PPD: /etc/cups/
hp-check[22734]: info: :PPD Description: HP DeskJet 950C Foomatic/cdj970 (recommended)
hp-check[22734]: info: :Printer status: printer deskjet950c is idle. enabled since ti. 21. okt. 2008 kl. 16.25 -0600
warning: Printer is not HPLIP installed. Printers must use the hp: or hpfax: CUPS backend to function in HPLIP.
hp-check[22734]: info: :Photosmart_C7200
hp-check[22734]: info: :----------------
hp-check[22734]: info: :Type: Printer
hp-check[22734]: info: :Installed in HPLIP?: Yes, using the hp: CUPS backend.
hp-check[22734]: info: :Device URI: hp:/net/
hp-check[22734]: info: :PPD: /etc/cups/
hp-check[22734]: info: :PPD Description: HP Photosmart c7200 series Foomatic/hpijs, hpijs 2.8.9
hp-check[22734]: info: :Printer status: printer Photosmart_C7200 now printing Photosmart_
hp-check[22734]: info: :Communication status: Good
hp-check[22734]: info: :
hp-check[22734]: info: :Photosmart_
hp-check[22734]: info: :------
hp-check[22734]: info: :Type: Fax
hp-check[22734]: info: :Installed in HPLIP?: Yes, using the hpfax: CUPS backend.
hp-check[22734]: info: :Device URI: hpfax:/
hp-check[22734]: info: :PPD: /etc/cups/
hp-check[22734]: info: :PPD Description: HP Fax
hp-check[22734]: info: :Printer status: printer Photosmart_
hp-check[22734]: info: :Communication status: Good
hp-check[22734]: info: :
hp-check[22734]: info: :Photosmart_
hp-check[22734]: info: :------
hp-check[22734]: info: :Type: Fax
hp-check[22734]: info: :Installed in HPLIP?: Yes, using the hpfax: CUPS backend.
hp-check[22734]: info: :Device URI: hpfax:/
hp-check[22734]: info: :PPD: /etc/cups/
hp-check[22734]: info: :PPD Description: HP Fax
hp-check[22734]: info: :Printer status: printer Photosmart_
hp-check[22734]: info: :Communication status: Good
hp-check[22734]: info: :
hp-check[22734]: info: :
hp-check[22734]: info: :------
hp-check[22734]: info: :| SANE CONFIGURATION |
hp-check[22734]: info: :------
hp-check[22734]: info: :
hp-check[22734]: info: :'hpaio' in '/etc/sane.
hp-check[22734]: info: :OK, found. SANE backend 'hpaio' is properly set up.
hp-check[22734]: info: :
hp-check[22734]: info: :Checking output of 'scanimage -L'...
hp-check[22734]: info: :device `hpaio:
hp-check[22734]: info: :
hp-check[22734]: info: :------
hp-check[22734]: info: :| PYTHON EXTENSIONS |
hp-check[22734]: info: :------
hp-check[22734]: info: :
hp-check[22734]: info: :Checking 'cupsext' CUPS extension...
hp-check[22734]: info: :OK, found.
hp-check[22734]: info: :
hp-check[22734]: info: :Checking 'pcardext' Photocard extension...
hp-check[22734]: info: :OK, found.
hp-check[22734]: info: :
hp-check[22734]: info: :Checking 'hpmudext' I/O extension...
hp-check[22734]: info: :OK, found.
hp-check[22734]: info: :
hp-check[22734]: info: :Checking 'scanext' SANE scanning extension...
hp-check[22734]: info: :OK, found.
hp-check[22734]: info: :
hp-check[22734]: info: :
hp-check[22734]: info: :-----------------
hp-check[22734]: info: :| USB I/O SETUP |
hp-check[22734]: info: :-----------------
hp-check[22734]: info: :
hp-check[22734]: info: :
hp-check[22734]: info: :Checking for permissions of USB attached printers...
hp-check[22734]: info: :
hp-check[22734]: info: :-----------
hp-check[22734]: info: :| SUMMARY |
hp-check[22734]: info: :-----------
hp-check[22734]: info: :
error: 1 error or warning.
hp-check[22734]: info: :
hp-check[22734]: info: :Please refer to the installation instructions at:
hp-check[22734]: info: :http://
hp-check[22734]: info: :
hp-check[22734]: info: :Done.
Question information
- Language:
- English Edit question
- Status:
- Solved
- For:
- HPLIP Edit question
- Assignee:
- No assignee Edit question
- Solved by:
- Aaron Albright
- Solved:
- Last query:
- Last reply: