warning: Insufficient permission to access file /etc/cups/ppd/HP-Deskjet-2540-series.ppd

Asked by Javier Diaz de Leon on 2017-02-24

Hi there,

I am getting this warnings:

warning: Fail to read ppd=/etc/cups/ppd/HP-Deskjet-2540-series.ppd file
warning: Insufficient permission to access file /etc/cups/ppd/HP-Deskjet-2540-series.ppd
warning: Could not complete Queue(s) configuration check

/warning: Supplies information not available for this device.

How can I provide "sufficient" permission to access the file above?

Thanks

Question information

Language:
Spanish (Peru) Edit question
Status:
Answered
For:
HPLIP Edit question
Assignee:
No assignee Edit question
Last query:
2017-02-25
Last reply:
2017-02-25
Manfred Hampl (m-hampl) said : #1

What is the output of the following diagnistic commands:

ls -l /etc/cups/ppd/HP-Deskjet-2540-series.ppd
groups

Hi Manfred, thanks for replying.
Here is the feedback:

javier@javier-Predator-G3-710:~$ ls -l
/etc/cups/ppd/HP-Deskjet-2540-series.ppd
-rw-r----- 1 root lp 17510 Feb 24 12:58
/etc/cups/ppd/HP-Deskjet-2540-series.ppd
javier@javier-Predator-G3-710:~$ groups
javier adm cdrom sudo dip plugdev lpadmin sambashare 3ofus

On Fri, Feb 24, 2017 at 4:03 PM, Manfred Hampl <
<email address hidden>> wrote:

> Your question #485232 on HPLIP changed:
> https://answers.launchpad.net/hplip/+question/485232
>
> Status: Open => Needs information
>
> Manfred Hampl requested more information:
> What is the output of the following diagnistic commands:
>
> ls -l /etc/cups/ppd/HP-Deskjet-2540-series.ppd
> groups
>
> --
> To answer this request for more information, you can either reply to
> this email or enter your reply at the following page:
> https://answers.launchpad.net/hplip/+question/485232
>
> You received this question notification because you asked the question.
>

--

Webfolio <http://www.javierwebfolio.com>- Some of my 3D Models at Sketchfab
<https://sketchfab.com/javierdl/models>

Manfred Hampl (m-hampl) said : #3

The user javier is not member of the lp (lineprinter) group, but this is required to access certain printing functions.

sudo useradd -G lp javier

You have to log off and log on again for the change to take effect.

javier@javier-Predator-G3-710:~$ *sudo useradd -G lp javier*
[sudo] password for javier:
useradd: *user 'javier' already exists*
javier@javier-Predator-G3-710:~$

What am I doing wrong?

J

On Sat, Feb 25, 2017 at 9:48 AM, Manfred Hampl <
<email address hidden>> wrote:

> Your question #485232 on HPLIP changed:
> https://answers.launchpad.net/hplip/+question/485232
>
> Status: Open => Answered
>
> Manfred Hampl proposed the following answer:
> The user javier is not member of the lp (lineprinter) group, but this is
> required to access certain printing functions.
>
> sudo useradd -G lp javier
>
> You have to log off and log on again for the change to take effect.
>
> --
> If this answers your question, please go to the following page to let us
> know that it is solved:
> https://answers.launchpad.net/hplip/+question/485232/+confirm?answer_id=2
>
> If you still need help, you can reply to this email or go to the
> following page to enter your feedback:
> https://answers.launchpad.net/hplip/+question/485232
>
> You received this question notification because you asked the question.
>

--

Webfolio <http://www.javierwebfolio.com>- Some of my 3D Models at Sketchfab
<https://sketchfab.com/javierdl/models>

Manfred Hampl (m-hampl) said : #5

Sorry, my fault, should have been

sudo usermod -a -G lp javier

bgood4000 (schoetersj) said : #6

I had the same problem and the last response fixed it. Thank you.

Emilia Delgado (emede) said : #7

I have the same problem.
My printer seems to be installed (HP LaserJet Professional P 1102w) but my printing jobs stop out of the blue.
I'm running Ubuntu 18.10, HPLIP 3.19.1, I followed the instructions above but that didn't helped either.
Also tried doing chmode 666 to discard it being a file permissions issue, but the problem persists.

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