need linux driver for hp940c printer

Thanks for your interest in using your DeskJet 940C on Linux.

The 940C is supported by HPLIP--however we currently don't have any instructions for installing on Linpus.

The HPLIP project works actively and directly with various Linux distributions to support the highest number of printers and Linux distros and versions. Linpus does not currently include a version of HPLIP and we are actively investigating how to support HPLIP on Linpus to better serve the needs of our customers. We consider this a high priority and hope to have support for Linpus in the very near future.

HPLIP takes the needs and requests of our customers and users very seriously and we apologize for any inconvenience.

This is not a typical "form" post. However there have been so many requests for support in Linpus that it's easier to respond to each request with the same information.

We appreciate your support and feedback.

Thanks for contacting HPLIP.

Aaron
HP Linux Imaging and Printing

We're recently released a package for the Acer Aspire One (Linpus)
system. You can get more information about the package here:

http://hplipopensource.com/node/324

For instructions on downloading and installing go here:

http://hplipopensource.com/hplip-web/install/manual/distros/linpus.html

We appreciate any feedback and apologize for the delay in this solution.

Thanks for your support of HPLIP--we appreciate it.

Aaron

Hi Aaron:

Thanks for creating a solution to my HP printer issue. Unfortunately when I
clicked on the download nothing happened. How can I download the file to my
Aspire One?

Ann

On Mon, Feb 23, 2009 at 11:32 AM, Aaron Albright <
<email address hidden>> wrote:

> Your question #46221 on HPLIP changed:
> https://answers.launchpad.net/hplip/+question/46221
>
> Aaron Albright proposed the following answer:
> We're recently released a package for the Acer Aspire One (Linpus)
> system. You can get more information about the package here:
>
> http://hplipopensource.com/node/324
>
> For instructions on downloading and installing go here:
>
> http://hplipopensource.com/hplip-web/install/manual/distros/linpus.html
>
> We appreciate any feedback and apologize for the delay in this solution.
>
> Thanks for your support of HPLIP--we appreciate it.
>
> Aaron
>
> --
> If this answers your question, please go to the following page to let us
> know that it is solved:
> https://answers.launchpad.net/hplip/+question/46221/+confirm?answer_id=1
>
> If you still need help, you can reply to this email or go to the
> following page to enter your feedback:
> https://answers.launchpad.net/hplip/+question/46221
>
> You received this question notification because you are a direct
> subscriber of the question.
>

Hey Ann,

That's odd, I can download it okay. But anyway try this:

press alt-ft
type in terminal, press enter
when the black screen comes up type:
cd Desktop
then:
wget http://hplipopensource.com/packages/hplipfull-3.9.2.linpus-linux-2.6-intel.rpm
Then follow the rest of the instructions for installing the package.

Hope this helps.

Aaron

That's alt-f2 sorry.

A

Hi Aaron:

Thanks again for trying to help me.

I still can't get it to work. Have you tried it on an Aspire One? I don't
have a blank screen--at least I don't know how to get one. And I don't have
a desktop, just the icons that come up when I start my Aspire One. I did
alt-f2, but nothing happened that I could see.

Ann

On Tue, Feb 24, 2009 at 3:38 PM, Aaron Albright <
<email address hidden>> wrote:

> Your question #46221 on HPLIP changed:
> https://answers.launchpad.net/hplip/+question/46221
>
> Aaron Albright requested for more information:
> That's alt-f2 sorry.
>
> A
>
> --
> To answer this request for more information, you can either reply to
> this email or enter your reply at the following page:
> https://answers.launchpad.net/hplip/+question/46221
>
> You received this question notification because you are a direct
> subscriber of the question.
>

Hey Ann,

I have tested the package on the Acer Aspire and the instructions I documented worked for me...

Nothing happens when you press Alt-F2? The Acer does have the icons instead of a desktop--so I think we're thinking the same thing.

Can we try rebooting your aspire and then trying alt-f2 again? It should work..

Thanks!

Aaron

Hi Aaron:

I rebooted, then hit Alt-F2. I got the hplip (or whatever) link and checked
terminal. Then the screen went back to the usual icons. Where/how do I enter
the rest of the commands? And should I still type cd -/Desktop/?

Ann

On Mon, Mar 2, 2009 at 2:54 PM, Aaron Albright <
<email address hidden>> wrote:

> Your question #46221 on HPLIP changed:
> https://answers.launchpad.net/hplip/+question/46221
>
> Status: Open => Needs information
>
> Aaron Albright requested for more information:
> Hey Ann,
>
> I have tested the package on the Acer Aspire and the instructions I
> documented worked for me...
>
> Nothing happens when you press Alt-F2? The Acer does have the icons
> instead of a desktop--so I think we're thinking the same thing.
>
> Can we try rebooting your aspire and then trying alt-f2 again? It should
> work..
>
> Thanks!
>
> Aaron
>
> --
> To answer this request for more information, you can either reply to
> this email or enter your reply at the following page:
> https://answers.launchpad.net/hplip/+question/46221
>
> You received this question notification because you are a direct
> subscriber of the question.
>

Hi Aaron:

I finally solved the download/terminal problem. But when I tried to install
hplip-3.9.2/limpus I got a message saying "error updating software." The
details were lengthy but essentially said "conflicts between attempted
installs of hplip-2.7.7-6fc8 and hplip-3.9.2limpus-0
file/usr/share/hplip/base/device.py"

What should I do?

Thanks.

Ann

On Mon, Mar 2, 2009 at 4:43 PM, Ann Fathy <email address hidden> wrote:

> Hi Aaron:
>
> I rebooted, then hit Alt-F2. I got the hplip (or whatever) link and checked
> terminal. Then the screen went back to the usual icons. Where/how do I enter
> the rest of the commands? And should I still type cd -/Desktop/?
>
> Ann
>
>
> On Mon, Mar 2, 2009 at 2:54 PM, Aaron Albright <
> <email address hidden>> wrote:
>
>> Your question #46221 on HPLIP changed:
>> https://answers.launchpad.net/hplip/+question/46221
>>
>> Status: Open => Needs information
>>
>> Aaron Albright requested for more information:
>> Hey Ann,
>>
>> I have tested the package on the Acer Aspire and the instructions I
>> documented worked for me...
>>
>> Nothing happens when you press Alt-F2? The Acer does have the icons
>> instead of a desktop--so I think we're thinking the same thing.
>>
>> Can we try rebooting your aspire and then trying alt-f2 again? It should
>> work..
>>
>> Thanks!
>>
>> Aaron
>>
>> --
>> To answer this request for more information, you can either reply to
>> this email or enter your reply at the following page:
>> https://answers.launchpad.net/hplip/+question/46221
>>
>> You received this question notification because you are a direct
>> subscriber of the question.
>>
>
>

Ann,

If you follow the instructions here:

http://hplipopensource.com/hplip-web/install/manual/distros/linpus.html

It should get you through the install..

Aaron

Hi Aaron:

I give up. I've tried all sorts of ways to follow your instructions, but
none of them worked on my Acer Aspire One. I don't know what else to do.

Ann

On Mon, Mar 2, 2009 at 7:08 PM, Aaron Albright <
<email address hidden>> wrote:

> Your question #46221 on HPLIP changed:
> https://answers.launchpad.net/hplip/+question/46221
>
> Status: Open => Needs information
>
> Aaron Albright requested for more information:
> Ann,
>
> If you follow the instructions here:
>
> http://hplipopensource.com/hplip-web/install/manual/distros/linpus.html
>
> It should get you through the install..
>
> Aaron
>
> --
> To answer this request for more information, you can either reply to
> this email or enter your reply at the following page:
> https://answers.launchpad.net/hplip/+question/46221
>
> You received this question notification because you are a direct
> subscriber of the question.
>

At what step are you having a problem? If I can improve the instructions I gladly will...I've done the steps exactly on my Linpus system and it works okay..so more information at what step you are having a problem would be appreciated.

Aaron

Thanks, Aaron.

I had already downloaded the RPM program, so I checked to be sure it was
still on my desktop. It was. Then I did the following:

Alt-F2
Window named “Run program” shows “terminal” in box. Options are (1) check
small box that says “Run in terminal,” (2) “Cancel,” and (3) “Run.”

Click “Run.”

Window named “Terminal-user@localhost:~
[user@localhost ~]$ cd ~/Desktop/

[user@localhost Desktop]$ su -c “rpm -ev –nodeps libsane-hpaio”

Password: (enter password)

error: package libsane-hpaio is not installed
[user@localhost: Desktop]$

------
I stopped at this point. What do you suggest?

Ann

On Thu, Mar 12, 2009 at 1:14 PM, Aaron Albright <
<email address hidden>> wrote:

> Your question #46221 on HPLIP changed:
> https://answers.launchpad.net/hplip/+question/46221
>
> Status: Open => Needs information
>
> Aaron Albright requested for more information:
> At what step are you having a problem? If I can improve the
> instructions I gladly will...I've done the steps exactly on my Linpus
> system and it works okay..so more information at what step you are
> having a problem would be appreciated.
>
> Aaron
>
> --
> To answer this request for more information, you can either reply to
> this email or enter your reply at the following page:
> https://answers.launchpad.net/hplip/+question/46221
>
> You received this question notification because you are a direct
> subscriber of the question.
>

Hey Ann,

The rpm command that you run removes libsane-hpaio--so if you are getting an error that it's not installed that's correct. I'll add some information so that if other users see this they know to continue with the other steps.

You can go ahead and continue running the other steps and let me know if you have any other problems. :)

Aaron

Hi Aaron:

See below:

[user@localhost ~]$ cd ~/Desktop/
[user@localhost Desktop]$ su -c "rpm -ev hplip-gui"
Password:
su: incorrect password
[user@localhost Desktop]$ su -c "rpm -ev hplip-gui"
Password:
error: package hplip-gui is not installed
[user@localhost Desktop]$
[user@localhost Desktop]$ su -c "rpm -ev hplip"
Password:
error: package hplip is not installed
[user@localhost Desktop]$ su -c "rpm -ev hpijs"
Password:
error: package hpijs is not installed
[user@localhost Desktop]$ su -c "yum install PyQt"
Password:
fedora 100% |=========================| 2.1 kB
00:00
updates 100% |=========================| 2.6 kB
00:00
Setting up Install Process
Parsing package install arguments
Resolving Dependencies
--> Running transaction check
---> Package PyQt.i386 0:3.17.1-1.fc7 set to be updated
--> Processing Dependency: sip for package: PyQt
--> Running transaction check
---> Package sip.i386 0:4.6-3.fc8 set to be updated
--> Finished Dependency Resolution

Dependencies Resolved

=============================================================================
 Package Arch Version Repository Size
=============================================================================
Installing:
 PyQt i386 3.17.1-1.fc7 fedora 2.0 M
Installing for dependencies:
 sip i386 4.6-3.fc8 fedora 210 k

Transaction Summary
=============================================================================
Install 2 Package(s)
Update 0 Package(s)
Remove 0 Package(s)

Total download size: 2.2 M
Is this ok [y/N]: y
Downloading Packages:
Running rpm_check_debug
Running Transaction Test
Finished Transaction Test
Transaction Test Succeeded
Running Transaction
  Installing: sip ######################### [1/2]
  Installing: PyQt ######################### [2/2]

Installed: PyQt.i386 0:3.17.1-1.fc7
Dependency Installed: sip.i386 0:4.6-3.fc8
Complete!
[user@localhost Desktop]$ su -c "yum install xsane"
Password:
Setting up Install Process
Parsing package install arguments
Resolving Dependencies
--> Running transaction check
---> Package xsane.i386 0:0.994-4.fc8 set to be updated
--> Processing Dependency: libieee1284.so.3 for package: xsane
--> Processing Dependency: libsane.so.1 for package: xsane
--> Running transaction check
---> Package libieee1284.i386 0:0.2.11-1.fc8 set to be updated
---> Package sane-backends-libs.i386 0:1.0.18-17.fc8 set to be updated
--> Processing Dependency: sane-backends = 1.0.18-17.fc8 for package:
sane-backends-libs
--> Running transaction check
---> Package sane-backends.i386 0:1.0.18-17.fc8 set to be updated
--> Processing Dependency: libsane-hpaio for package: sane-backends
--> Running transaction check
---> Package libsane-hpaio.i386 0:2.7.7-6.fc8 set to be updated
--> Processing Dependency: libnetsnmp.so.15 for package: libsane-hpaio
--> Processing Dependency: libhpip.so.0 for package: libsane-hpaio
--> Processing Dependency: hplip = 2.7.7-6.fc8 for package: libsane-hpaio
--> Processing Dependency: libhpmud.so.0 for package: libsane-hpaio
--> Running transaction check
---> Package net-snmp-libs.i386 1:5.4.1-4.fc8 set to be updated
--> Processing Dependency: libsensors.so.3 for package: net-snmp-libs
---> Package hplip.i386 0:2.7.7-6.fc8 set to be updated
---> Package hpijs.i386 1:2.7.7-6.fc8 set to be updated
--> Processing Dependency: python-reportlab for package: hpijs
--> Running transaction check
---> Package python-reportlab.noarch 0:2.1-1.fc8 set to be updated
---> Package lm_sensors.i386 0:2.10.4-2.fc8 set to be updated
--> Finished Dependency Resolution

Dependencies Resolved

=============================================================================
 Package Arch Version Repository Size
=============================================================================
Installing:
 xsane i386 0.994-4.fc8 fedora 2.0 M
Installing for dependencies:
 hpijs i386 1:2.7.7-6.fc8 fedora 321 k
 hplip i386 2.7.7-6.fc8 fedora 9.9 M
 libieee1284 i386 0.2.11-1.fc8 fedora 34 k
 libsane-hpaio i386 2.7.7-6.fc8 fedora 55 k
 lm_sensors i386 2.10.4-2.fc8 fedora 499 k
 net-snmp-libs i386 1:5.4.1-4.fc8 fedora 1.2 M
 python-reportlab noarch 2.1-1.fc8 fedora 1.9 M
 sane-backends i386 1.0.18-17.fc8 fedora 1.0 M
 sane-backends-libs i386 1.0.18-17.fc8 fedora 2.3 M

Transaction Summary
=============================================================================
Install 10 Package(s)
Update 0 Package(s)
Remove 0 Package(s)

Total download size: 19 M
Is this ok [y/N]: y
Downloading Packages:
(1/3): hpijs-2.7.7-6.fc8. 100% |=========================| 321 kB
00:07
(2/3): python-reportlab-2 100% |=========================| 1.9 MB
00:07
(3/3): xsane-0.994-4.fc8. 100% |=========================| 2.0 MB
00:07
Running rpm_check_debug
Running Transaction Test
Finished Transaction Test
Transaction Test Succeeded
Running Transaction
  Installing: python-reportlab ####################### [ 1/10]
  Installing: libieee1284 ####################### [ 2/10]
  Installing: lm_sensors ####################### [ 3/10]
  Installing: net-snmp-libs ####################### [ 4/10]
  Installing: sane-backends-libs ####################### [ 5/10]
  Installing: sane-backends ####################### [ 6/10]
  Installing: hpijs ####################### [ 7/10]
  Installing: libsane-hpaio ####################### [ 8/10]
  Installing: xsane ####################### [ 9/10]
  Installing: hplip ####################### [10/10]

Installed: xsane.i386 0:0.994-4.fc8
Dependency Installed: hpijs.i386 1:2.7.7-6.fc8 hplip.i386 0:2.7.7-6.fc8
libieee1284.i386 0:0.2.11-1.fc8 libsane-hpaio.i386 0:2.7.7-6.fc8
lm_sensors.i386 0:2.10.4-2.fc8 net-snmp-libs.i386 1:5.4.1-4.fc8
python-reportlab.noarch 0:2.1-1.fc8 sane-backends.i386 0:1.0.18-17.fc8
sane-backends-libs.i386 0:1.0.18-17.fc8
Complete!
[user@localhost Desktop]$ su -c "rpm -Uvh
hplipfull-3.9.2.linpus-linux-2.6-intel.rpm"
Password:
error: Failed dependencies:
        cupsddk-devel is needed by hplipfull-3.9.2.linpus-0.i386
        cupsddk-drivers is needed by hplipfull-3.9.2.linpus-0.i386
[user@localhost Desktop]$ su -c "hp-setup"
Password:

HP Linux Imaging and Printing System (ver. 2.7.7)
Printer/Fax Setup Utility ver. 4.5

Copyright (c) 2001-7 Hewlett-Packard Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.

error: hplip-gui not installed. GUI not available. Exiting.
warning: PyQt init failed. Reverting to interactive mode.
error: No devices found.
error: Error occured during interactive mode. Exiting.
[user@localhost Desktop]$

What next?

Ann

On Mon, Mar 16, 2009 at 11:38 AM, Aaron Albright <
<email address hidden>> wrote:

> Your question #46221 on HPLIP changed:
> https://answers.launchpad.net/hplip/+question/46221
>
> Status: Open => Answered
>
> Aaron Albright proposed the following answer:
> Hey Ann,
>
> The rpm command that you run removes libsane-hpaio--so if you are
> getting an error that it's not installed that's correct. I'll add some
> information so that if other users see this they know to continue with
> the other steps.
>
> You can go ahead and continue running the other steps and let me know if
> you have any other problems. :)
>
> Aaron
>
> --
> If this answers your question, please go to the following page to let us
> know that it is solved:
> https://answers.launchpad.net/hplip/+question/46221/+confirm?answer_id=13
>
> If you still need help, you can reply to this email or go to the
> following page to enter your feedback:
> https://answers.launchpad.net/hplip/+question/46221
>
> You received this question notification because you are a direct
> subscriber of the question.
>

Okay try running:

su -c "rpm -ev hplip-gui"
su -c "rpm -ev hplip"
su -c "rpm -ev hpijs"
su -c "yum install cupsddk-drivers"
su -c "yum install cupsddk-devel"
su -c "rpm -Uvh hplipfull-3.9.2.linpus-linux-2.6-intel.rpm"

Thanks!

Aaron

Hi Aaron:

See below. (I had to redo several commands because of entry mistakes.)

[user@localhost ~]$ cd ~/Desktop/
[user@localhost Desktop]$ su -c "rpm -ev hplip-gui"
Password:
error: package hplip-gui is not installed
[user@localhost Desktop]$ su -c "rpm -ev hplip"
Password:
error: Failed dependencies:
        hplip = 2.7.7-6.fc8 is needed by (installed)
libsane-hpaio-2.7.7-6.fc8.i386
[user@localhost Desktop]$ su -c "rpm -ev hpijs"
Password:
error: Failed dependencies:
        libhpip.so.0 is needed by (installed) libsane-hpaio-2.7.7-6.fc8.i386
        libhpmud.so.0 is needed by (installed)
libsane-hpaio-2.7.7-6.fc8.i386
        libhpmud.so.0 is needed by (installed) hplip-2.7.7-6.fc8.i386
        hpijs = 1:2.7.7-6.fc8 is needed by (installed)
hplip-2.7.7-6.fc8.i386
[user@localhost Desktop]$ su -c "yum install cupsddk-drivers"
Password:
fedora 100% |=========================| 2.1 kB
00:00
updates 100% |=========================| 2.6 kB
00:00
Setting up Install Process
Parsing package install arguments
Resolving Dependencies
--> Running transaction check
---> Package cupsddk-drivers.i386 0:1.2.3-1.fc8 set to be updated
--> Finished Dependency Resolution

Dependencies Resolved

=============================================================================
 Package Arch Version Repository Size
=============================================================================
Installing:
 cupsddk-drivers i386 1.2.3-1.fc8 fedora 110 k

Transaction Summary
=============================================================================
Install 1 Package(s)
Update 0 Package(s)
Remove 0 Package(s)

Total download size: 110 k
Is this ok [y/N]: y
Downloading Packages:
Running rpm_check_debug
Running Transaction Test
Finished Transaction Test
Transaction Test Succeeded
Running Transaction
  Installing: cupsddk-drivers ######################### [1/1]

Installed: cupsddk-drivers.i386 0:1.2.3-1.fc8
Complete!
[user@localhost Desktop]$ su -c "yum install cupsddk-devel"
Password:
Setting up Install Process
Parsing package install arguments
Resolving Dependencies
--> Running transaction check
---> Package cupsddk-devel.i386 0:1.2.3-1.fc8 set to be updated
--> Processing Dependency: cupsddk = 1.2.3-1.fc8 for package: cupsddk-devel
--> Running transaction check
---> Package cupsddk.i386 0:1.2.3-1.fc8 set to be updated
--> Finished Dependency Resolution

Dependencies Resolved

=============================================================================
 Package Arch Version Repository Size
=============================================================================
Installing:
 cupsddk-devel i386 1.2.3-1.fc8 fedora 11 k
Installing for dependencies:
 cupsddk i386 1.2.3-1.fc8 fedora 192 k

Transaction Summary
=============================================================================
Install 2 Package(s)
Update 0 Package(s)
Remove 0 Package(s)

Total download size: 204 k
Is this ok [y/N]: y
Downloading Packages:
Running rpm_check_debug
Running Transaction Test
Finished Transaction Test
Transaction Test Succeeded
Running Transaction
  Installing: cupsddk ######################### [1/2]
  Installing: cupsddk-devel ######################### [2/2]

Installed: cupsddk-devel.i386 0:1.2.3-1.fc8
Dependency Installed: cupsddk.i386 0:1.2.3-1.fc8
Complete!
[user@localhost Desktop]$ su -c "rpm-Uvh
hplipfull-3.9.2.linpus-linux-2.6-intel.rpm
> "
Password:
bash: rpm-Uvh: command not found
[user@localhost Desktop]$ su -c "rpm-Uvh
hplipfull-3.9.2.linpus-linux-2.6-intel.rpm"
Password:
su: incorrect password
[user@localhost Desktop]$ su -c "rpm-Uvh
hplipfull-3.9.2.linpus-linux-2.6-intel.rpm"
Password:
bash: rpm-Uvh: command not found
[user@localhost Desktop]$ su -c "rpm -Uvh
hplipfull-3.9.3.linpus-linux-2.6-intel.rpm"
Password:
error: open of hplipfull-3.9.3.linpus-linux-2.6-intel.rpm failed: No such
file or directory
[user@localhost Desktop]$ su -c "rpm -Uvh
hplipfull-3.9.2.linpus-linux-2.6-intel.rpm"
Password:
Preparing... ###########################################
[100%]
        file /usr/bin/hpijs from install of hplipfull-3.9.2.linpus-0
conflicts with file from package hpijs-2.7.7-6.fc8
        file /usr/lib/libhpip.so.0.0.1 from install of
hplipfull-3.9.2.linpus-0 conflicts with file from package hpijs-2.7.7-6.fc8
        file /usr/lib/sane/libsane-hpaio.so.1.0.0 from install of
hplipfull-3.9.2.linpus-0 conflicts with file from package
libsane-hpaio-2.7.7-6.fc8
        file /etc/hp/hplip.conf from install of hplipfull-3.9.2.linpus-0
conflicts with file from package hplip-2.7.7-6.fc8
        file /usr/lib/cups/backend/hp from install of
hplipfull-3.9.2.linpus-0 conflicts with file from package hplip-2.7.7-6.fc8
        file /usr/lib/cups/backend/hpfax from install of
hplipfull-3.9.2.linpus-0 conflicts with file from package hplip-2.7.7-6.fc8
        file /usr/lib/python2.5/site-packages/cupsext.so from install of
hplipfull-3.9.2.linpus-0 conflicts with file from package hplip-2.7.7-6.fc8
        file /usr/lib/python2.5/site-packages/hpmudext.so from install of
hplipfull-3.9.2.linpus-0 conflicts with file from package hplip-2.7.7-6.fc8
        file /usr/lib/python2.5/site-packages/pcardext.so from install of
hplipfull-3.9.2.linpus-0 conflicts with file from package hplip-2.7.7-6.fc8
        file /usr/lib/python2.5/site-packages/scanext.so from install of
hplipfull-3.9.2.linpus-0 conflicts with file from package hplip-2.7.7-6.fc8
        file /usr/share/hplip/align.py from install of
hplipfull-3.9.2.linpus-0 conflicts with file from package hplip-2.7.7-6.fc8
        file /usr/share/hplip/base/__init__.py from install of
hplipfull-3.9.2.linpus-0 conflicts with file from package hplip-2.7.7-6.fc8
        file /usr/share/hplip/base/codes.py from install of
hplipfull-3.9.2.linpus-0 conflicts with file from package hplip-2.7.7-6.fc8
        file /usr/share/hplip/base/device.py from install of
hplipfull-3.9.2.linpus-0 conflicts with file from package hplip-2.7.7-6.fc8
        file /usr/share/hplip/base/g.py from install of
hplipfull-3.9.2.linpus-0 conflicts with file from package hplip-2.7.7-6.fc8
        file /usr/share/hplip/base/imagesize.py from install of
hplipfull-3.9.2.linpus-0 conflicts with file from package hplip-2.7.7-6.fc8
        file /usr/share/hplip/base/logger.py from install of
hplipfull-3.9.2.linpus-0 conflicts with file from package hplip-2.7.7-6.fc8
        file /usr/share/hplip/base/magic.py from install of
hplipfull-3.9.2.linpus-0 conflicts with file from package hplip-2.7.7-6.fc8
        file /usr/share/hplip/base/maint.py from install of
hplipfull-3.9.2.linpus-0 conflicts with file from package hplip-2.7.7-6.fc8
        file /usr/share/hplip/base/mfpdtf.py from install of
hplipfull-3.9.2.linpus-0 conflicts with file from package hplip-2.7.7-6.fc8
        file /usr/share/hplip/base/models.py from install of
hplipfull-3.9.2.linpus-0 conflicts with file from package hplip-2.7.7-6.fc8
        file /usr/share/hplip/base/pexpect.py from install of
hplipfull-3.9.2.linpus-0 conflicts with file from package hplip-2.7.7-6.fc8
        file /usr/share/hplip/base/pml.py from install of
hplipfull-3.9.2.linpus-0 conflicts with file from package hplip-2.7.7-6.fc8
        file /usr/share/hplip/base/status.py from install of
hplipfull-3.9.2.linpus-0 conflicts with file from package hplip-2.7.7-6.fc8
        file /usr/share/hplip/base/strings.py from install of
hplipfull-3.9.2.linpus-0 conflicts with file from package hplip-2.7.7-6.fc8
        file /usr/share/hplip/base/tui.py from install of
hplipfull-3.9.2.linpus-0 conflicts with file from package hplip-2.7.7-6.fc8
        file /usr/share/hplip/base/utils.py from install of
hplipfull-3.9.2.linpus-0 conflicts with file from package hplip-2.7.7-6.fc8
        file /usr/share/hplip/clean.py from install of
hplipfull-3.9.2.linpus-0 conflicts with file from package hplip-2.7.7-6.fc8
        file /usr/share/hplip/colorcal.py from install of
hplipfull-3.9.2.linpus-0 conflicts with file from package hplip-2.7.7-6.fc8
        file /usr/share/hplip/copier/copier.py from install of
hplipfull-3.9.2.linpus-0 conflicts with file from package hplip-2.7.7-6.fc8
        file /usr/share/hplip/data/localization/hplip_de.qm from install of
hplipfull-3.9.2.linpus-0 conflicts with file from package hplip-2.7.7-6.fc8
        file /usr/share/hplip/data/localization/hplip_es.qm from install of
hplipfull-3.9.2.linpus-0 conflicts with file from package hplip-2.7.7-6.fc8
        file /usr/share/hplip/data/localization/hplip_fr.qm from install of
hplipfull-3.9.2.linpus-0 conflicts with file from package hplip-2.7.7-6.fc8
        file /usr/share/hplip/data/localization/hplip_it.qm from install of
hplipfull-3.9.2.linpus-0 conflicts with file from package hplip-2.7.7-6.fc8
        file /usr/share/hplip/data/localization/hplip_pt.qm from install of
hplipfull-3.9.2.linpus-0 conflicts with file from package hplip-2.7.7-6.fc8
        file /usr/share/hplip/data/localization/hplip_ru.qm from install of
hplipfull-3.9.2.linpus-0 conflicts with file from package hplip-2.7.7-6.fc8
        file /usr/share/hplip/data/localization/hplip_zh.qm from install of
hplipfull-3.9.2.linpus-0 conflicts with file from package hplip-2.7.7-6.fc8
        file /usr/share/hplip/data/models/models.dat from install of
hplipfull-3.9.2.linpus-0 conflicts with file from package hplip-2.7.7-6.fc8
        file /usr/share/hplip/fab.py from install of
hplipfull-3.9.2.linpus-0 conflicts with file from package hplip-2.7.7-6.fc8
        file /usr/share/hplip/fax/coverpages.py from install of
hplipfull-3.9.2.linpus-0 conflicts with file from package hplip-2.7.7-6.fc8
        file /usr/share/hplip/fax/fax.py from install of
hplipfull-3.9.2.linpus-0 conflicts with file from package hplip-2.7.7-6.fc8
        file /usr/share/hplip/firmware.py from install of
hplipfull-3.9.2.linpus-0 conflicts with file from package hplip-2.7.7-6.fc8
        file /usr/share/hplip/hpssd.py from install of
hplipfull-3.9.2.linpus-0 conflicts with file from package hplip-2.7.7-6.fc8
        file /usr/share/hplip/info.py from install of
hplipfull-3.9.2.linpus-0 conflicts with file from package hplip-2.7.7-6.fc8
        file /usr/share/hplip/levels.py from install of
hplipfull-3.9.2.linpus-0 conflicts with file from package hplip-2.7.7-6.fc8
        file /usr/share/hplip/makecopies.py from install of
hplipfull-3.9.2.linpus-0 conflicts with file from package hplip-2.7.7-6.fc8
        file /usr/share/hplip/makeuri.py from install of
hplipfull-3.9.2.linpus-0 conflicts with file from package hplip-2.7.7-6.fc8
        file /usr/share/hplip/prnt/cups.py from install of
hplipfull-3.9.2.linpus-0 conflicts with file from package hplip-2.7.7-6.fc8
        file /usr/share/hplip/prnt/pcl.py from install of
hplipfull-3.9.2.linpus-0 conflicts with file from package hplip-2.7.7-6.fc8
        file /usr/share/hplip/probe.py from install of
hplipfull-3.9.2.linpus-0 conflicts with file from package hplip-2.7.7-6.fc8
        file /usr/share/hplip/scan.py from install of
hplipfull-3.9.2.linpus-0 conflicts with file from package hplip-2.7.7-6.fc8
        file /usr/share/hplip/scan/sane.py from install of
hplipfull-3.9.2.linpus-0 conflicts with file from package hplip-2.7.7-6.fc8
        file /usr/share/hplip/sendfax.py from install of
hplipfull-3.9.2.linpus-0 conflicts with file from package hplip-2.7.7-6.fc8
        file /usr/share/hplip/setup.py from install of
hplipfull-3.9.2.linpus-0 conflicts with file from package hplip-2.7.7-6.fc8
        file /usr/share/hplip/testpage.py from install of
hplipfull-3.9.2.linpus-0 conflicts with file from package hplip-2.7.7-6.fc8
        file /usr/share/hplip/timedate.py from install of
hplipfull-3.9.2.linpus-0 conflicts with file from package hplip-2.7.7-6.fc8
        file /usr/share/hplip/unload.py from install of
hplipfull-3.9.2.linpus-0 conflicts with file from package hplip-2.7.7-6.fc8
[user@localhost Desktop]$

What next?

Ann

On Mon, Mar 16, 2009 at 4:29 PM, Aaron Albright <
<email address hidden>> wrote:

> Your question #46221 on HPLIP changed:
> https://answers.launchpad.net/hplip/+question/46221
>
> Status: Open => Needs information
>
> Aaron Albright requested for more information:
> Okay try running:
>
> su -c "rpm -ev hplip-gui"
> su -c "rpm -ev hplip"
> su -c "rpm -ev hpijs"
> su -c "yum install cupsddk-drivers"
> su -c "yum install cupsddk-devel"
> su -c "rpm -Uvh hplipfull-3.9.2.linpus-linux-2.6-intel.rpm"
>
> Thanks!
>
> Aaron
>
> --
> To answer this request for more information, you can either reply to
> this email or enter your reply at the following page:
> https://answers.launchpad.net/hplip/+question/46221
>
> You received this question notification because you are a direct
> subscriber of the question.
>

Hm okay try:

su -c "rpm -Uvh --force hplipfull-3.9.2.linpus-linux-2.6-intel.rpm"

I'm sorry you hare having such a hard time of it...We went through this process many times, alas.

Hope this works.

Aaron

Hi Aaron:

*Thanks for all your help.* *That last code worked! *But when I went to the
next step (su -c "hp-setup") it could not find the driver and asked for the
USB number. I don't know what that number is. Is this something I have to
contact HP about?

Ann

On Tue, Mar 17, 2009 at 4:16 PM, Aaron Albright <
<email address hidden>> wrote:

> Your question #46221 on HPLIP changed:
> https://answers.launchpad.net/hplip/+question/46221
>
> Status: Open => Needs information
>
> Aaron Albright requested for more information:
> Hm okay try:
>
> su -c "rpm -Uvh --force hplipfull-3.9.2.linpus-linux-2.6-intel.rpm"
>
> I'm sorry you hare having such a hard time of it...We went through this
> process many times, alas.
>
> Hope this works.
>
> Aaron
>
> --
> To answer this request for more information, you can either reply to
> this email or enter your reply at the following page:
> https://answers.launchpad.net/hplip/+question/46221
>
> You received this question notification because you are a direct
> subscriber of the question.
>

Run:

/usr/lib/cups/backend/hp

and post the output.

Thanks!

Aaron

Hi Aaron:

This is what I did. Should I go back and do every command again so I am
asked for my password?

[user@localhost ~]$ cd ~/Desktop/
[user@localhost Desktop]$ /usr/lib/cups/backend/hp
bash: /usr/lib/cups/backend/hp: Permission denied
[user@localhost Desktop]$

Ann

On Wed, Mar 18, 2009 at 6:41 PM, Aaron Albright <
<email address hidden>> wrote:

> Your question #46221 on HPLIP changed:
> https://answers.launchpad.net/hplip/+question/46221
>
> Status: Open => Needs information
>
> Aaron Albright requested for more information:
> Run:
>
> /usr/lib/cups/backend/hp
>
> and post the output.
>
> Thanks!
>
> Aaron
>
> --
> To answer this request for more information, you can either reply to
> this email or enter your reply at the following page:
> https://answers.launchpad.net/hplip/+question/46221
>
> You received this question notification because you are a direct
> subscriber of the question.
>

No, HPLIP is (should be) installed so doing the steps over again may make things worse.

Try running

su -c "/usr/lib/cups/backend/hp"

and post the output.

Also run:

groups

and post the output as well.

Thanks.

Aaron

Hi Aaron:

This is what I did:

[user@localhost ~]$ su -c "/usr/lib/cups/backend/hp"
Password:
direct hp "Unknown" "HP Printer (HPLIP)"
[user@localhost ~]$

Then I connected the AA! to the HP printer and did:

[user@localhost ~]$ su -c "hp-setup"
Password:

The response was:

HP Linux Imaging and Printing System (ver. 3.9.2.linpus)
Printer/Fax Setup Utility ver. 8.0

Copyright (c) 2001-9 Hewlett-Packard Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.

error: No devices found. Please make sure your printer is properly connected
and powered-on.
error: No devices found. Please make sure your printer is properly connected
and powered-on.

Done.
[user@localhost ~]$

Then I tried to find the printer manually, I was asked for the USB ID for
the printer, which was described as the USB bus ID dot the USB device ID.
How can I find this information, or do I need it?

You also asked me to run groups. How do I do this?

Ann

On Fri, Mar 20, 2009 at 4:50 PM, Aaron Albright <
<email address hidden>> wrote:

> Your question #46221 on HPLIP changed:
> https://answers.launchpad.net/hplip/+question/46221
>
> Status: Open => Needs information
>
> Aaron Albright requested for more information:
> No, HPLIP is (should be) installed so doing the steps over again may
> make things worse.
>
> Try running
>
> su -c "/usr/lib/cups/backend/hp"
>
> and post the output.
>
> Also run:
>
> groups
>
> and post the output as well.
>
> Thanks.
>
> Aaron
>
> --
> To answer this request for more information, you can either reply to
> this email or enter your reply at the following page:
> https://answers.launchpad.net/hplip/+question/46221
>
> You received this question notification because you are a direct
> subscriber of the question.
>

It doesn't look like HPLIP is detecting the printer. Try powercycling the printer and running hp-setup again?

Aaron

Hi Aaron:

How do I powercycle the printer?

Ann

On Mon, Mar 23, 2009 at 12:23 PM, Aaron Albright <
<email address hidden>> wrote:

> Your question #46221 on HPLIP changed:
> https://answers.launchpad.net/hplip/+question/46221
>
> Status: Open => Needs information
>
> Aaron Albright requested for more information:
> It doesn't look like HPLIP is detecting the printer. Try powercycling
> the printer and running hp-setup again?
>
> Aaron
>
> --
> To answer this request for more information, you can either reply to
> this email or enter your reply at the following page:
> https://answers.launchpad.net/hplip/+question/46221
>
> You received this question notification because you are a direct
> subscriber of the question.
>

Just unplug the printer from it's power source and plug it back in and turn it on. :)

A

Hi Aaron:

I did what you suggested and then:

[user@localhost ~]$ su -c "hp-setup"
Password:

HP Linux Imaging and Printing System (ver. 3.9.2.linpus)
Printer/Fax Setup Utility ver. 8.0

Copyright (c) 2001-9 Hewlett-Packard Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.

Session management error: Authentication Rejected, reason : None of the
authentication protocols specified are supported and host-based
authentication failed
error: No devices found. Please make sure your printer is properly connected
and powered-on.

Done.
[user@localhost ~]$

What next?

Ann

On Tue, Mar 24, 2009 at 11:56 AM, Aaron Albright <
<email address hidden>> wrote:

> Your question #46221 on HPLIP changed:
> https://answers.launchpad.net/hplip/+question/46221
>
> Status: Open => Answered
>
> Aaron Albright proposed the following answer:
> Just unplug the printer from it's power source and plug it back in and
> turn it on. :)
>
> A
>
> --
> If this answers your question, please go to the following page to let us
> know that it is solved:
> https://answers.launchpad.net/hplip/+question/46221/+confirm?answer_id=25
>
> If you still need help, you can reply to this email or go to the
> following page to enter your feedback:
> https://answers.launchpad.net/hplip/+question/46221
>
> You received this question notification because you are a direct
> subscriber of the question.
>

HI AARON:

YOU DID IT!!!!! THE CODE YOU GAVE ME WORKS!!!!

ALTHOUGH THE RESPONSE TO THE HP-SETUP SAID NO DEVICES FOUND, I JUST WENT TO
SETTINGS, THEN PRINTERS, AND FOUND THE HP DESKJET 940C THERE. I TRIED IT AND
IT PRINTS!!!!!

YOU ARE WONDERFUL! I'M SORRY I TOOK SO MUCH OF YOUR TIME. I APPRECIATE THE
PATIENCE AND HELP YOU HAVE GIVEN ME. I HOPE SOMEONE DOES THE SAME FOR YOU
SOME DAY.

INNUMERABLE THANKS.

ANN

Aaron solved my problem and enabled me to print from my Linux OS Acer Aspire One netbook to my HP 940c printer. He was very patient with me and guided me through to codes that worked. Now I am a happy camper, thanks to Aaron.

Ann