HPLIP

GENTOO D [23/Sep/2008:19:46:59 +0200] [Job 71] prnt/backend/hp.c 675: INFO: open device failed; will retry in 30 seconds...

Asked by lestat1974 on 2008-09-23

help it does not print anymore!!!

dmesg|grep print
usblp0: USB Bidirectional printer dev 5 if 0 alt 0 proto 2 vid 0x03F0 pid 0x7A04

groups
root bin daemon sys adm disk lp wheel floppy dialout tape video

ps -aux |grep cups
Warning: bad ps syntax, perhaps a bogus '-'? See http://procps.sf.net/faq.html
root 8194 0.0 0.3 7816 2984 ? Ss 18:55 0:00 /usr/sbin/cupsd
root 26393 0.0 0.1 2564 1520 pts/1 S+ 19:22 0:00 nano /etc/cups/printers.conf
root 27442 0.0 0.0 1748 604 pts/3 S+ 19:57 0:00 grep --colour=auto cups

cat /etc/cups/printers.conf
# Printer configuration file for CUPS v1.3.8
# Written by cupsd on 2008-09-23 17:38
<DefaultPrinter Deskjet_D2400>
Info HP Deskjet D2460
Location porto
DeviceURI hp:/usb/Deskjet_D2400_series?serial=TH7C6551X704Y7
State Idle
StateTime 1222184299
Accepting Yes
Shared Yes
JobSheets none none
QuotaPeriod 0
PageLimit 0
KLimit 0
OpPolicy default
ErrorPolicy stop-printer
</Printer>

ls -la /dev/usb/lp0
crw-rw---- 1 root plugdev 180, 0 Sep 23 19:56 /dev/usb/lp0

ls -la /dev/usblp0
lrwxrwxrwx 1 root root 7 Sep 23 19:56 /dev/usblp0 -> usb/lp0

hp-check -t

HP Linux Imaging and Printing System (ver. 2.8.6b)
Dependency/Version Check Utility ver. 14.0

Copyright (c) 2001-8 Hewlett-Packard Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.

Note: hp-check can be run in three modes:
1. Compile-time check mode (-c or --compile): Use this mode before compiling the HPLIP supplied tarball (.tar.gz or .run) to determine if the proper
dependencies are installed to successfully compile HPLIP.
2. Run-time check mode (-r or --run): Use this mode to determine if a distro supplied package (.deb, .rpm, etc) or an already built HPLIP supplied
tarball has the proper dependencies installed to successfully run.
3. Both compile- and run-time check mode (-b or --both) (Default): This mode will check both of the above cases (both compile- and run-time
dependencies).

Saving output in log file: hp-check.log

Initializing. Please wait...
warning: Invalid ppd_dir value: None

---------------
| SYSTEM INFO |
---------------

Basic system information:
Linux MONSTER 2.6.26.5 #1 SMP Tue Sep 23 15:55:35 CEST 2008 i686 Intel(R) Core(TM)2 CPU T5600 @ 1.83GHz GenuineIntel GNU/Linux

Distribution:
gentoo 0.0

HPOJ running?
No, HPOJ is not running (OK).

Checking Python version...
OK, version 2.5.2 installed

Checking PyQt version...
OK, version 3.17 installed.

Checking SIP version...
OK, Version 4.7.3 installed

Checking for CUPS...
Status: scheduler is running
Version: 1.3.8
error_log is set to level: debug

Checking for dbus/python-dbus...
dbus daemon is running.
python-dbus version: 0.82.4

------------------------------------
| COMPILE AND RUNTIME DEPENDENCIES |
------------------------------------

note: To check for compile-time only dependencies, re-run hp-check with the -c parameter (ie, hp-check -c).
note: To check for run-time only dependencies, re-run hp-check with the -r parameter (ie, hp-check -r).

Checking for dependency: cups - Common Unix Printing System...
OK, found.

Checking for dependency: cups-ddk - CUPS driver development kit...
warning: NOT FOUND! This is an OPTIONAL/RUNTIME ONLY dependency. Some HPLIP functionality may not function properly.

Checking for dependency: cups-devel- Common Unix Printing System development files...
OK, found.

Checking for dependency: dbus - Message bus system...
OK, found.

Checking for dependency: gcc - GNU Project C and C++ Compiler...
OK, found.

Checking for dependency: GhostScript - PostScript and PDF language interpreter and previewer...
OK, found.

Checking for dependency: libcrypto - OpenSSL cryptographic library...
OK, found.

Checking for dependency: libjpeg - JPEG library...
OK, found.

Checking for dependency: libnetsnmp-devel - SNMP networking library development files...
OK, found.

Checking for dependency: libpthread - POSIX threads library...
OK, found.

Checking for dependency: libtool - Library building support services...
OK, found.

Checking for dependency: libusb - USB library...
OK, found.

Checking for dependency: make - GNU make utility to maintain groups of programs...
OK, found.

Checking for dependency: PIL - Python Imaging Library (required for commandline scanning with hp-scan)...
OK, found.

Checking for dependency: ppdev - Parallel port support kernel module....
error: NOT FOUND! This is a REQUIRED/RUNTIME ONLY dependency. Please make sure that this dependency is installed before installing or running HPLIP.

Checking for dependency: PyQt - Qt interface for Python...
OK, found.

Checking for dependency: python-ctypes - A foreign function library for Python...
OK, found.

Checking for dependency: python-dbus - Python bindings for dbus...
OK, found.

Checking for dependency: python-devel - Python development files...
OK, found.

Checking for dependency: Python 2.3 or greater - Required for fax functionality...
OK, found.

Checking for dependency: Python 2.2 or greater - Python programming language...
OK, found.

Checking for dependency: Reportlab - PDF library for Python...
OK, found.

Checking for dependency: SANE - Scanning library...
OK, found.

Checking for dependency: SANE - Scanning library development files...
OK, found.

Checking for dependency: scanimage - Shell scanning program...
OK, found.

Checking for dependency: xsane - Graphical scanner frontend for SANE...
OK, found.

----------------------
| HPLIP INSTALLATION |
----------------------

Currently installed HPLIP version...
HPLIP 2.8.6b currently installed in '/usr/share/hplip'.

Current contents of '/etc/hp/hplip.conf' file:
# hplip.conf. Generated from hplip.conf.in by configure.

[hplip]
version=2.8.6b

[dirs]
home=/usr/share/hplip
run=/var/run
ppd=/usr/share/ppd/HP
ppdbase=/usr/share/ppd
doc=/usr/share/doc/hplip-2.8.6b
icon=/usr/share/applications
cupsbackend=/usr/libexec/cups/backend
cupsfilter=/usr/libexec/cups/filter
drv=/usr/share/cups/drv/hp

# Following values are determined at configure time and cannot be changed.
[configure]
network-build=yes
pp-build=no
gui-build=yes
scanner-build=yes
fax-build=yes
dbus-build=yes
cups11-build=no
doc-build=yes
shadow-build=no
foomatic-drv-install=yes
foomatic-ppd-install=yes
foomatic-rip-hplip-install=no
internal-tag=2.8.6.20b

--------------------------
| DISCOVERED USB DEVICES |
--------------------------

  Device URI Model
  -------------------------------------------------- -----------------------------
  hp:/usb/Deskjet_D2400_series?serial=TH7C6551X704Y7 HP Deskjet D2400 series

---------------------------------
| INSTALLED CUPS PRINTER QUEUES |
---------------------------------

Deskjet_D2400
-------------
Type: Printer
Installed in HPLIP?: Yes, using the hp: CUPS backend.
Device URI: hp:/usb/Deskjet_D2400_series?serial=TH7C6551X704Y7
PPD: /etc/cups/ppd/Deskjet_D2400.ppd
PPD Description: HP Deskjet d2400 series Foomatic/hpijs, hpijs 2.8.6.20b
Printer status: printer Deskjet_D2400 is idle. enabled since Tue Sep 23 19:47:13 2008
Communication status: Good

photo
-----
Type: Unknown
Installed in HPLIP?: No, not using the hp: or hpfax: CUPS backend.
Device URI: smb://192.168.2.2/photo
PPD: /etc/cups/ppd/photo.ppd
PPD Description: HP Photosmart 8200 series Foomatic/hpijs, hpijs 2.8.6.20b
Printer status: printer photo is idle. enabled since Mon Sep 22 00:03:05 2008
warning: Printer is not HPLIP installed. Printers must use the hp: or hpfax: CUPS backend to function in HPLIP.

----------------------
| SANE CONFIGURATION |
----------------------

'hpaio' in '/etc/sane.d/dll.conf'...
OK, found. SANE backend 'hpaio' is properly set up.

Checking output of 'scanimage -L'...
device `net:192.168.1.5:epkowa:libusb:002:002' is a Epson Perfection V200 flatbed scanner

---------------------
| PYTHON EXTENSIONS |
---------------------

Checking 'cupsext' CUPS extension...
OK, found.

Checking 'pcardext' Photocard extension...
OK, found.

Checking 'hpmudext' I/O extension...
OK, found.

Checking 'scanext' SANE scanning extension...
error: NOT FOUND OR FAILED TO LOAD! Please reinstall HPLIP and check for the proper installation of scanext.

-----------------
| USB I/O SETUP |
-----------------

Checking for permissions of USB attached printers...

HP Device 0x7a04 at 003:004:
    Device URI: hp:/usb/Deskjet_D2400_series?serial=TH7C6551X704Y7
    Device node: /dev/bus/usb/003/004
    Mode: 0664
getfacl: Removing leading '/' from absolute path names
# file: dev/bus/usb/003/004
# owner: root
# group: plugdev
user::rw-
group::rw-
other::r--

-----------
| SUMMARY |
-----------

error: 4 errors and/or warnings.

Please refer to the installation instructions at:
http://hplip.sourceforge.net/install/index.html

Done.

Question information

Language:: English Edit question

Status:: Answered

For:: HPLIP Edit question

Assignee:: No assignee Edit question

Last query:: 2008-09-23

Last reply:: 2008-10-08

Link existing bug

Revision history for this message

lestat1974 (netgear) said on 2008-09-23:

the hp deskjet is an usb printer but kde printer tool and the cups localhost:631 page does not provide the usb printer configuration I can just go with the hp-setup configuration utility wich finds the printer but, then i am unable to print.

Revision history for this message

lestat1974 (netgear) said on 2008-09-23:

io/hpmud/musb.c 135: unable get_string_descriptor -1: Operation not permitted
Sep 24 01:15:55 MONSTER Deskjet_D2400_series?serial=TH7C6551X704Y7: io/hpmud/musb.c 603: invalid product id string ret=-1
Sep 24 01:15:55 MONSTER Deskjet_D2400_series?serial=TH7C6551X704Y7: io/hpmud/musb.c 1058: unable to open hp:/usb/Deskjet_D2400_series?serial=TH7C6551X704Y7
Sep 24 01:15:55 MONSTER Deskjet_D2400_series?serial=TH7C6551X704Y7: prnt/backend/hp.c 675: INFO: open device failed; will retry in 30 seconds...

Revision history for this message

lestat1974 (netgear) said on 2008-09-23:

MONSTER src # lsusb
Bus 003 Device 002: ID 03f0:7a04 Hewlett-Packard
Bus 003 Device 001: ID 1d6b:0001
Bus 002 Device 001: ID 1d6b:0001
Bus 005 Device 001: ID 1d6b:0001
Bus 004 Device 001: ID 1d6b:0001
Bus 004 Device 002: ID 0a5c:2101 Broadcom Corp.
Bus 001 Device 004: ID 046d:0896 Logitech, Inc.
Bus 001 Device 001: ID 1d6b:0002
MONSTER src # lsusb -v -s 003:002

Bus 003 Device 002: ID 03f0:7a04 Hewlett-Packard
Device Descriptor:
  bLength 18
  bDescriptorType 1
  bcdUSB 2.00
  bDeviceClass 0 (Defined at Interface level)
  bDeviceSubClass 0
  bDeviceProtocol 0
  bMaxPacketSize0 8
  idVendor 0x03f0 Hewlett-Packard
  idProduct 0x7a04
  bcdDevice 1.00
  iManufacturer 1 HP
  iProduct 2 Deskjet D2400 series
  iSerial 3 TH7C6551X704Y7
  bNumConfigurations 1
  Configuration Descriptor:
    bLength 9
    bDescriptorType 2
    wTotalLength 32
    bNumInterfaces 1
    bConfigurationValue 1
    iConfiguration 0
    bmAttributes 0xc0
      Self Powered
    MaxPower 2mA
    Interface Descriptor:
      bLength 9
      bDescriptorType 4
      bInterfaceNumber 0
      bAlternateSetting 0
      bNumEndpoints 2
      bInterfaceClass 7 Printer
      bInterfaceSubClass 1 Printer
      bInterfaceProtocol 2 Bidirectional
      iInterface 0
      Endpoint Descriptor:
        bLength 7
        bDescriptorType 5
        bEndpointAddress 0x01 EP 1 OUT
        bmAttributes 2
          Transfer Type Bulk
          Synch Type None
          Usage Type Data
        wMaxPacketSize 0x0040 1x 64 bytes
        bInterval 0
      Endpoint Descriptor:
        bLength 7
        bDescriptorType 5
        bEndpointAddress 0x82 EP 2 IN
        bmAttributes 2
          Transfer Type Bulk
          Synch Type None
          Usage Type Data
        wMaxPacketSize 0x0040 1x 64 bytes
        bInterval 0
Device Status: 0x0001
  Self Powered

Bus 003 Device 002: ID 03f0:7a04 Hewlett-Packard
Device Descriptor:
  bLength                18
  bDescriptorType         1
  bcdUSB               2.00
  bDeviceClass            0 (Defined at Interface level)
  bDeviceSubClass         0
  bDeviceProtocol         0
  bMaxPacketSize0         8
  idVendor           0x03f0 Hewlett-Packard
  idProduct          0x7a04
  bcdDevice            1.00
  iManufacturer           1 HP
  iProduct                2 Deskjet D2400 series
  iSerial                 3 TH7C6551X704Y7
  bNumConfigurations      1
  Configuration Descriptor:
    bLength                 9
    bDescriptorType         2
    wTotalLength           32
    bNumInterfaces          1
    bConfigurationValue     1
    iConfiguration          0
    bmAttributes         0xc0
      Self Powered
    MaxPower                2mA
    Interface Descriptor:
      bLength                 9
      bDescriptorType         4
      bInterfaceNumber        0
      bAlternateSetting       0
      bNumEndpoints           2
      bInterfaceClass         7 Printer
      bInterfaceSubClass      1 Printer
      bInterfaceProtocol      2 Bidirectional
      iInterface              0
      Endpoint Descriptor:
        bLength                 7
        bDescriptorType         5
        bEndpointAddress     0x01  EP 1 OUT
        bmAttributes            2
          Transfer Type            Bulk
          Synch Type               None
          Usage Type               Data
        wMaxPacketSize     0x0040  1x 64 bytes
        bInterval               0
      Endpoint Descriptor:
        bLength                 7
        bDescriptorType         5
        bEndpointAddress     0x82  EP 2 IN
        bmAttributes            2
          Transfer Type            Bulk
          Synch Type               None
          Usage Type               Data
        wMaxPacketSize     0x0040  1x 64 bytes
        bInterval               0
Device Status:     0x0001
  Self Powered

Revision history for this message

Aaron Albright (albrigha-deactivatedaccount) said on 2008-10-08:

We don't actively test on Gentoo. However you could do a search such as:

https://answers.launchpad.net/hplip/+questions?field.search_text=gentoo&field.sort=RELEVANCY&field.sort-empty-marker=1&field.actions.search=Search&field.language=en&field.language-empty-marker=1&field.status=OPEN&field.status=NEEDSINFO&field.status=ANSWERED&field.status=SOLVED&field.status=EXPIRED&field.status-empty-marker=1

For some other users that have been working on this and for some possible hints on resolving this. I would appreciate that if there is a resolution that you could post it and I'll create a how to for Gentoo.

Sorry for the inconvenience.

Aaron

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HPLIP

GENTOO D [23/Sep/2008:19:46:59 +0200] [Job 71] prnt/backend/hp.c 675: INFO: open device failed; will retry in 30 seconds...

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