Channel Write Error for hp P1005
Hi Again,
My HP P1005 printing success has been patchy, and currently it will not print anything. Running hp-check -t brings up the result that the communication is OK and that HPLIP is installed correctly. The issue appears to be that the required plugin is not installed. (the HP webpage for this printer states that a plugin is REQUIRED, their emphasis.)
I have run hp-setup again to try to reinstall the printer and when I am prompted to download the plugin all goes well until the firmware installation phase. The output at this stage from hp-setup looks like this:
"Downloading firmware to device hp:/usb/
error: Channel write error
error: An error occured: Device I/O error"
The install program at this stage tells me that the plugin installation was successful, but this is not the case! This is confirmed by hp-check and the fact that the printer sits idle and apparently deaf to all work orders!
Also, when plugging the printer in I see a series of orange light flashes before the green light stays on steady. Does this mean anything?
Cycling the printer power has no effect; neither does unplugging and replugging the usb cable; neither does rebooting the pc. All these measures result in the print queue saying "processing" indefinitely.
What do I do to resolve this issue? I am running Ubuntu 8.04 Hardy Heron. Any help would be much appreciated. I have included the results from hp-setup & hp-check -t below.
Looking forward to resolving this issue!
> > > HP-CHECK: < < <
cameron@Kulikup:~$ hp-check -t
HP Linux Imaging and Printing System (ver. 2.8.7)
Dependency/Version Check Utility ver. 14.0
Copyright (c) 2001-8 Hewlett-Packard Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.
Note: hp-check can be run in three modes:
1. Compile-time check mode (-c or --compile): Use this mode before compiling the
HPLIP supplied tarball (.tar.gz or .run) to determine if the proper dependencies
are installed to successfully compile HPLIP.
2. Run-time check mode (-r or --run): Use this mode to determine if a distro
supplied package (.deb, .rpm, etc) or an already built HPLIP supplied tarball
has the proper dependencies installed to successfully run.
3. Both compile- and run-time check mode (-b or --both) (Default): This mode
will check both of the above cases (both compile- and run-time dependencies).
Saving output in log file: hp-check.log
Initializing. Please wait...
---------------
| SYSTEM INFO |
---------------
Basic system information:
Linux Kulikup 2.6.24-19-generic #1 SMP Wed Aug 20 22:56:21 UTC 2008 i686 GNU/Linux
Distribution:
ubuntu 8.04
HPOJ running?
No, HPOJ is not running (OK).
Checking Python version...
OK, version 2.5.2 installed
Checking PyQt version...
OK, version 3.17 installed.
Checking SIP version...
error: SIP not installed or version not found.
Checking for CUPS...
Status: scheduler is running
Version: 1.3.7
error_log is set to level: warn
note: For troubleshooting printing issues, it is best to have the CUPS 'LogLevel'
note: set to 'debug'. To set the LogLevel to debug, edit the file /etc/cups/
note: and change the line near the top of the file that begins with 'LogLevel' to read:
note: LogLevel debug
note: Save the file and then restart CUPS (see your OS/distro docs on how to restart CUPS).
note: Now, when you print, helpful debug information will be saved to the file:
note: /var/log/
note: You can monitor this file by running this command in a console/shell:
note: tail -f /var/log/
Checking for dbus/python-dbus...
dbus daemon is running.
python-dbus version: 0.82.4
-------
| COMPILE AND RUNTIME DEPENDENCIES |
-------
note: To check for compile-time only dependencies, re-run hp-check with the -c parameter (ie, hp-check -c).
note: To check for run-time only dependencies, re-run hp-check with the -r parameter (ie, hp-check -r).
Checking for dependency: cups - Common Unix Printing System...
OK, found.
Checking for dependency: cups-ddk - CUPS driver development kit...
OK, found.
Checking for dependency: cups-devel- Common Unix Printing System development files...
OK, found.
Checking for dependency: dbus - Message bus system...
OK, found.
Checking for dependency: gcc - GNU Project C and C++ Compiler...
OK, found.
Checking for dependency: GhostScript - PostScript and PDF language interpreter and previewer...
OK, found.
Checking for dependency: libcrypto - OpenSSL cryptographic library...
OK, found.
Checking for dependency: libjpeg - JPEG library...
OK, found.
Checking for dependency: libnetsnmp-devel - SNMP networking library development files...
OK, found.
Checking for dependency: libpthread - POSIX threads library...
OK, found.
Checking for dependency: libtool - Library building support services...
OK, found.
Checking for dependency: libusb - USB library...
OK, found.
Checking for dependency: make - GNU make utility to maintain groups of programs...
OK, found.
Checking for dependency: PIL - Python Imaging Library (required for commandline scanning with hp-scan)...
OK, found.
Checking for dependency: ppdev - Parallel port support kernel module....
OK, found.
Checking for dependency: PyQt - Qt interface for Python...
OK, found.
Checking for dependency: python-ctypes - A foreign function library for Python...
OK, found.
Checking for dependency: python-dbus - Python bindings for dbus...
OK, found.
Checking for dependency: python-devel - Python development files...
OK, found.
Checking for dependency: Python 2.3 or greater - Required for fax functionality...
OK, found.
Checking for dependency: Python 2.2 or greater - Python programming language...
OK, found.
Checking for dependency: Reportlab - PDF library for Python...
OK, found.
Checking for dependency: SANE - Scanning library...
OK, found.
Checking for dependency: SANE - Scanning library development files...
OK, found.
Checking for dependency: scanimage - Shell scanning program...
OK, found.
Checking for dependency: xsane - Graphical scanner frontend for SANE...
OK, found.
-------
| HPLIP INSTALLATION |
-------
Currently installed HPLIP version...
HPLIP 2.8.7 currently installed in '/usr/share/hplip'.
Current contents of '/etc/hp/
[dirs]
run = /var/run
cupsbackend = /usr/lib/
ppd = /usr/share/
doc = /usr/share/
drv = /usr/share/
ppdbase = /usr/share/
home = /usr/share/hplip
cupsfilter = /usr/lib/
icon = /usr/share/
[hplip]
version = 2.8.7
plugin = 1
[configure]
foomatic-
foomatic-
doc-build = yes
cups11-build = no
gui-build = yes
internal-tag = 2.8.7.3
foomatic-
pp-build = no
scanner-build = yes
network-build = yes
restricted-build = no
dbus-build = yes
shadow-build = no
fax-build = yes
-------
| DISCOVERED USB DEVICES |
-------
Device URI Model
-----
hp:/usb/
=BB0AGW2
-------
| INSTALLED CUPS PRINTER QUEUES |
-------
HP_LaserJet_P1005
-----------------
Type: Printer
Installed in HPLIP?: Yes, using the hp: CUPS backend.
Device URI: hp:/usb/
PPD: /etc/cups/
PPD Description: HP LaserJet P1005 Foomatic/foo2xqx (recommended)
Printer status: printer HP_LaserJet_P1005 is idle. enabled since Mon 15 Sep 2008 22:37:11 CST
HP Linux Imaging and Printing System (ver. 2.8.7)
System Tray Status Service ver. 0.1
Copyright (c) 2001-8 Hewlett-Packard Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.
error: Unable to open /home/cameron/
warning: Unable to connect to dbus. Is hp-systray running?
error: Required plug-in status: Not installed
Communication status: Good
HP_LaserJet_P1005_2
-------------------
Type: Printer
Installed in HPLIP?: Yes, using the hp: CUPS backend.
Device URI: hp:/usb/
PPD: /etc/cups/
PPD Description: HP LaserJet P1005 Foomatic/hpijs-ZJS (recommended)
Printer status: printer HP_LaserJet_P1005_2 is idle. enabled since Tue 16 Sep 2008 08:40:00 CST
HP Linux Imaging and Printing System (ver. 2.8.7)
System Tray Status Service ver. 0.1
Copyright (c) 2001-8 Hewlett-Packard Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.
error: Unable to open /home/cameron/
warning: Unable to connect to dbus. Is hp-systray running?
error: Required plug-in status: Not installed
Communication status: Good
PDF
---
Type: Unknown
Installed in HPLIP?: No, not using the hp: or hpfax: CUPS backend.
Device URI: cups-pdf:/
PPD: /etc/cups/
PPD Description: Generic PDF file generator
Printer status: printer PDF is idle. enabled since Wed 10 Sep 2008 16:36:41 CST
warning: Printer is not HPLIP installed. Printers must use the hp: or hpfax: CUPS backend to function in HPLIP.
PDF_file_generator
------------------
Type: Unknown
Installed in HPLIP?: No, not using the hp: or hpfax: CUPS backend.
Device URI: cups-pdf:/
PPD: /etc/cups/
PPD Description: Brother MFC 7150C Foomatic/epsonc (recommended)
Printer status: printer PDF_file_generator is idle. enabled since Fri 15 Aug 2008 09:23:03 CST
warning: Printer is not HPLIP installed. Printers must use the hp: or hpfax: CUPS backend to function in HPLIP.
-------
| SANE CONFIGURATION |
-------
'hpaio' in '/etc/sane.
OK, found. SANE backend 'hpaio' is properly set up.
Checking output of 'scanimage -L'...
No scanners were identified. If you were expecting something different,
check that the scanner is plugged in, turned on and detected by the
sane-find-scanner tool (if appropriate). Please read the documentation
which came with this software (README, FAQ, manpages).
-------
| PYTHON EXTENSIONS |
-------
Checking 'cupsext' CUPS extension...
OK, found.
Checking 'pcardext' Photocard extension...
OK, found.
Checking 'hpmudext' I/O extension...
OK, found.
Checking 'scanext' SANE scanning extension...
OK, found.
-----------------
| USB I/O SETUP |
-----------------
Checking for permissions of USB attached printers...
HP Device 0x3d17 at 005:002:
Device URI: hp:/usb/
Device node: /dev/bus/
Mode: 0666
getfacl: Removing leading '/' from absolute path names
# file: dev/bus/usb/005/002
# owner: root
# group: lp
user::rw-
user:cameron:rw-
group::rw-
mask::rw-
other::rw-
-----------
| SUMMARY |
-----------
error: 5 errors and/or warnings.
Please refer to the installation instructions at:
http://
Done.
> > > HP-SETUP: < < <
cameron@Kulikup:~$ sudo hp-setup
HP Linux Imaging and Printing System (ver. 2.8.7)
Printer/Fax Setup Utility ver. 7.2
Copyright (c) 2001-8 Hewlett-Packard Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.
-Checking for network connection...
Downloading configuration file from: http://
http://
Checking for network connection...
Downloading plug-in from: http://
Verifying archive integrity... All good.
Uncompressing HPLIP 2.8.7 Plugin Self Extracting Archive.
HP Linux Imaging and Printing System (ver. 2.8.7)
Plugin Installer ver. 1.0
Copyright (c) 2001-8 Hewlett-Packard Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.
Plug-in version: 2.8.7
Installed HPLIP version: 2.8.7
Number of files to install: 45
Starting plugin install...
Copying file 86-hpmud-
Copying file 86-hpmud-
Copying file 86-hpmud-
Copying file 86-hpmud-
Copying file 86-hpmud-
Copying file 86-hpmud-
Copying file 86-hpmud-
Copying file 86-hpmud-
Copying file 86-hpmud-
Copying file hp_color_
Copying file hp_color_
Copying file hp_color_
Copying file hp_color_
Copying file hp_color_
Copying file hp_color_
Copying file hp_color_
Copying file hp_color_
Copying file hp_laserjet_
Copying file hp_laserjet_
Creating directory /usr/share/
Copying file hp_laserjet_
Copying file hp_laserjet_
Copying file hp_laserjet_
Copying file hp_laserjet_
Copying file hp_laserjet_
Copying file hp_laserjet_
Copying file hp_laserjet_
Copying file hp_laserjet_
Copying file hp_laserjet_
Copying file hp_laserjet_
Copying file hp_laserjet_
Copying file hp_laserjet_
Copying file hp_laserjet_
Copying file hp_laserjet_
Copying file hp_laserjet_
Copying file hp_laserjet_
Copying file hp_laserjet_
Copying file hp_laserjet_
Copying file hp_laserjet_
Copying file hp_laserjet_
Copying file hp_laserjet_
Copying file hp_laserjet_
Copying file hp_laserjet_
Copying file hp_laserjet_
Copying file license.txt to /usr/share/
Creating directory /usr/share/
Copying file lj-x86_32.so to /usr/share/
Creating directory /usr/share/
Creating symlink /usr/share/
Setting plugin installed flag to 1.
Done.
Downloading firmware to device hp:/usb/
error: Channel write error
error: An error occured: Device I/O error
Done.
Question information
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