HPLIP

Cannot Find PPD for OfficeJet Pro 6830

Asked by Jimbo B

I installed the new version of hplip, 3.16.11 and I can find my printer on the network, however, when I try to set it up there does not exist a ppd file for the printer. I'm using an Office Jet Pro 6830. Can anyone tell me if there exists a ppd for this printer and if so, how to find it? Or should I use a ppd for another printer? I've tried using the ppd for the office jet pro 8000, but when I print test pages, they come out blank.

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kritika arora (kritika-arora1) said : 		#1

hi,

You are requested to reinstall HPLIP latest version.

Share the result of HP-check if the issue continues.

Thanks,
Kritika Arora

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Launchpad Janitor (janitor) said : 		#2

This question was expired because it remained in the 'Needs information' state without activity for the last 15 days.