HPLIP

Missing Tray 2 support for HP OfficeJet Pro 7740

Asked by Gregory Smith

Just installed hplip for my new OfficeJet Pro 7740. Running Ubuntu 16.04 LTS.
Everything (Scanning and Printing) works well, except there is no option to select Tray 2 as the paper source.
I currently have a "custom" size in Tray 1 (The only tray HP allows for non-standard paper sizes) and reserve Tray 2 for standard "letter" paper. Printer is set to default to Tray 2, with Tray 1 locked.
Test prints (and all others) go to Tray 1, with no option on the print popup to select tray 2.
Am I missing something, or is multi-tray support not available for this printer?

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HPLIP Edit question
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Solved by:
kritika arora
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Best kritika arora (kritika-arora1) said : 		#1

Hi,

You are requested to refer to bug "1649550". Patch file is available as fix for the issue.

Fix will be available in the next release of HPLIP.

Thanks,
kritika

Revision history for this message
Gregory Smith (smithge31419) said : 		#2

New PPD file solved the problem.
Thank you very much.
Greg