HP OfficeJet 6950 Cannot Scan
Hi. I am using Linux Mint 18 with kernel 4.4.0-57-generic #78-Ubuntu
HP OfficeJet 6950 All ine one
-------------------
hpcheck -t
Saving output in log file: /home/achilles/
HP Linux Imaging and Printing System (ver. 3.16.3)
Dependency/Version Check Utility ver. 15.1
Copyright (c) 2001-15 HP Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.
Note: hp-check can be run in three modes:
1. Compile-time check mode (-c or --compile): Use this mode before compiling the
HPLIP supplied tarball (.tar.gz or .run) to determine if the proper dependencies
are installed to successfully compile HPLIP.
2. Run-time check mode (-r or --run): Use this mode to determine if a distro
supplied package (.deb, .rpm, etc) or an already built HPLIP supplied tarball
has the proper dependencies installed to successfully run.
3. Both compile- and run-time check mode (-b or --both) (Default): This mode
will check both of the above cases (both compile- and run-time dependencies).
Check types:
a. EXTERNALDEP - External Dependencies
b. GENERALDEP - General Dependencies (required both at compile and run time)
c. COMPILEDEP - Compile time Dependencies
d. [All are run-time checks]
PYEXT SCANCONF QUEUES PERMISSION
Status Types:
OK
MISSING - Missing Dependency or Permission or Plug-in
INCOMPAT - Incompatible dependency-version or Plugin-version
warning: linuxmint-18 version is not supported. Using linuxmint-17.3 versions dependencies to verify and install...
---------------
| SYSTEM INFO |
---------------
Kernel: 4.4.0-57-generic #78-Ubuntu SMP Fri Dec 9 23:50:32 UTC 2016 GNU/Linux
Host: achilles-home
Proc: 4.4.0-57-generic #78-Ubuntu SMP Fri Dec 9 23:50:32 UTC 2016 GNU/Linux
Distribution: linuxmint 18
Bitness: 64 bit
-------
| HPLIP CONFIGURATION |
-------
HPLIP-Version: HPLIP 3.16.3
HPLIP-Home: /usr/share/hplip
warning: HPLIP-Installation: Auto installation is not supported for linuxmint distro 18 version
Current contents of '/etc/hp/
# hplip.conf. Generated from hplip.conf.in by configure.
[hplip]
version=3.16.3
[dirs]
home=/usr/
run=/var/run
ppd=/usr/
ppdbase=
doc=/usr/
html=/usr/
icon=no
cupsbackend=
cupsfilter=
drv=/usr/
bin=/usr/bin
apparmor=
# Following values are determined at configure time and cannot be changed.
[configure]
network-build=yes
libusb01-build=no
pp-build=yes
gui-build=yes
scanner-build=yes
fax-build=yes
dbus-build=yes
cups11-build=no
doc-build=yes
shadow-build=no
hpijs-install=yes
foomatic-
foomatic-
foomatic-
hpcups-install=yes
cups-drv-
cups-ppd-install=no
internal-tag=3.16.3
restricted-build=no
ui-toolkit=qt4
qt3=no
qt4=yes
policy-kit=yes
lite-build=no
udev_sysfs_rules=no
hpcups-
hpijs-only-build=no
apparmor_build=no
Current contents of '/var/lib/
Plugins are not installed. Could not access file: No such file or directory
Current contents of '~/.hplip/
[settings]
systray_visible = 2
systray_messages = 0
[last_used]
device_uri =
printer_name =
working_dir = .
[commands]
scan = /usr/bin/
[refresh]
rate = 30
enable = false
type = 1
[polling]
enable = false
interval = 5
device_list =
[fax]
voice_phone =
email_address =
[upgrade]
notify_upgrade = false
last_upgraded_time = 1482219249
pending_
[installation]
date_time = 01/06/17 17:27:11
version = 3.16.3
<Package-name> <Package-Desc> <Required/Optional> <Min-Version> <Installed-Version> <Status> <Comment>
-------
| External Dependencies |
-------
avahi-utils avahi-utils OPTIONAL - 0.6.32 OK -
scanimage scanimage - Shell scanning program OPTIONAL 1.0 1.0.25 OK -
policykit PolicyKit - Administrative policy framework OPTIONAL - 0.105 OK -
error: dbus DBus - Message bus system REQUIRED - 1.10.6 MISSING 'DBUS may not be installed or not running'
gs GhostScript - PostScript and PDF language interpreter and previewer REQUIRED 7.05 9.18 OK -
xsane xsane - Graphical scanner frontend for SANE OPTIONAL 0.9 0.999 OK -
error: cups CUPS - Common Unix Printing System REQUIRED 1.1 - INCOMPAT 'CUPS may not be installed or not running'
network network -wget OPTIONAL - 1.17.1 OK -
-------
| General Dependencies |
-------
error: python3-notify2 Python libnotify - Python bindings for the libnotify Desktop notifications OPTIONAL - - MISSING 'python3-notify2 needs to be installed'
error: libusb libusb - USB library REQUIRED - 1.0 MISSING 'libusb needs to be installed'
python3-dbus Python DBus - Python bindings for DBus REQUIRED 0.80.0 1.2.0 OK -
python3-pyqt4 PyQt 4- Qt interface for Python (for Qt version 4.x) REQUIRED 4.0 4.11.4 OK -
python3-pyqt4-dbus PyQt 4 DBus - DBus Support for PyQt4 OPTIONAL 4.0 4.11.4 OK -
libpthread libpthread - POSIX threads library REQUIRED - b'2.23' OK -
error: python3-devel Python devel - Python development files REQUIRED 2.2 3.5.2 MISSING 'python3-devel needs to be installed'
sane SANE - Scanning library REQUIRED - - OK -
error: libjpeg libjpeg - JPEG library REQUIRED - - MISSING 'libjpeg needs to be installed'
python3-pil PIL - Python Imaging Library (required for commandline scanning with hp-scan) OPTIONAL - 1.1.7 OK -
error: libcrypto libcrypto - OpenSSL cryptographic library REQUIRED - 1.0.2 MISSING 'libcrypto needs to be installed'
python3X Python 2.2 or greater - Python programming language REQUIRED 2.2 3.5.2 OK -
python3-reportlab Reportlab - PDF library for Python OPTIONAL 2.0 3.3.0 OK -
error: libnetsnmp-devel libnetsnmp-devel - SNMP networking library development files REQUIRED 5.0.9 - MISSING 'libnetsnmp-devel needs to be installed'
python3-xml Python XML libraries REQUIRED - 2.1.0 OK -
error: cups-image CUPS image - CUPS image development files REQUIRED - - MISSING 'cups-image needs to be installed'
error: cups-devel CUPS devel- Common Unix Printing System development files REQUIRED - - MISSING 'cups-devel needs to be installed'
error: sane-devel SANE - Scanning library development files REQUIRED - - MISSING 'sane-devel needs to be installed'
---------------
| COMPILEDEP |
---------------
gcc gcc - GNU Project C and C++ Compiler REQUIRED - 5.4.0 OK -
error: libtool libtool - Library building support services REQUIRED - - MISSING 'libtool needs to be installed'
make make - GNU make utility to maintain groups of programs REQUIRED 3.0 4.1 OK -
-------
| Python Extentions |
-------
hpmudext IO-Extension REQUIRED - 3.16.3 OK -
cupsext CUPS-Extension REQUIRED - 3.16.3 OK -
-------
| Scan Configuration |
-------
'/etc/sane.
hpaio HPLIP-SANE-Backend REQUIRED - 3.16.3 OK 'hpaio found in /etc/sane.
scanext Scan-SANE-Extension REQUIRED - 3.16.3 OK -
-------
| Other Dependencies |
-------
-------
| DISCOVERED SCANNER DEVICES |
-------
No Scanner found.
-------
| DISCOVERED USB DEVICES |
-------
No devices found.
-------
| INSTALLED CUPS PRINTER QUEUES |
-------
HP-OfficeJet-6950
-----------------
Type: Unknown
Device URI: usb://HP/
PPD: /etc/cups/
warning: Failed to read /etc/cups/
PPD Description:
Printer status: printer HP-OfficeJet-6950 is idle. enabled since Fri 06 Jan 2017 16:34:Rendering completed
warning: Printer is not HPLIP installed. Printers must use the hp: or hpfax: CUPS backend for HP-Devices.
--------------
| PERMISSION |
--------------
error: Unsupported model: OfficeJet_6950
-----------
| SUMMARY |
-----------
Missing Required Dependencies
-------
error: 'libdbus-1-dev' package is missing/
error: 'libcups2' package is missing/
error: 'libusb-1.0.0-dev' package is missing/
error: 'python3-dev' package is missing/
error: 'libjpeg8-dev' package is missing/
error: 'openssl' package is missing/
error: 'libsnmp-dev' package is missing/
error: 'snmp-mibs-
error: 'libcupsimage2-dev' package is missing/
error: 'libcups2-dev' package is missing/
error: 'cups-bsd' package is missing/
error: 'cups-client' package is missing/
error: 'libsane-dev' package is missing/
error: 'libtool' package is missing/
Missing Optional Dependencies
-------
error: 'python3-notify2' package is missing/
Total Errors: 12
Total Warnings: 1
Done.
-------
Bought this printer the other day so before i got it I Installed hplip and hplip-gui so it was ready for printer to be plugged in..
Shutdown the computer. Setup the printer with ink and then plugged in via USB.
Turned Computer on -
Linux mint and the hplip-gui did not find anything by its self - .. I went through the setup wtih hplip-gui and it could not find any devices
so i went into System/Printers and that was able to configure the printer.. I can now print all good. However when i open Simple-Scan in the Mint menu it cannot find a Scanner, and when i go to preferences - then -"Scan Source" it is greyed out and there is no options.
The scanning function it self works.. i can copy a page on it directly on the printer
Any idea what i can do to get scanning to work? thanks
Question information
- Language:
- English Edit question
- Status:
- Solved
- For:
- HPLIP Edit question
- Assignee:
- No assignee Edit question
- Solved by:
- Ajay Kedar
- Solved:
- Last query:
- Last reply: