Officejet 4100 black and white only

Good Day Sarah

HP toolbox is a manager program basically. Try opening an termina and typing,

$ hp-toolbox

See if that brings up the app.

Once you have that going...there should be a Print Settings tab where you can configure your printer. Let us know how it goes.

Thanks

jh

Hi John,

Thanks for the tip. I opened the terminal window and entered $ hp-toolbox and got "command not found" message.

Any other suggestions on where I might find it on my hard drive or as a download? Does it come bundled with other software?

I feel like this should be obvious but somehow it's not (at least to me)...

Thanks,
Sarah

Hey Sarah...

I don't think we encounter too many Mac folks installing HPLIP on their PPCs. But it should work.

How did you go about installing HPLIP? Could you describe that process?

Thanks

jh

I found a link to the download site on an Mac discussion board relating to problems with wireless printing in the latest version of the Mac OSX. I downloaded three separate programs

foomatic
ghostscript
hpijs-2.7.10

Each time I simply double clicked on the installer and followed simple prompts until I got a successful installed message.

Currrently, when I print thru my USB (hardwired) with the old driver it prints color. When I print wirelessly using the HPIJS (is that different that HPLIP?) driver it prints B&W.

I'm embarrassed I don't know more about my own computer. Was better at troubleshooting back in Mac classic (OS9).

Any insight appreciated.

Thanks again.

-sg

No worries...we all start somewhere. And then it changes :)

I see your config better now. HPLIP is a bit different than HPIJS. HPIJS is inside HPLIP though.

Are you using command line to print? Or some other interface?

Not sure I understand the question, but I print using the same command as thru USB which opens a print dialog box.

I just discovered that within the print dialog box, there is a drop-down menu that gives me an option to set printer features. The options when printing from my Mail program are only greyscale and inverted greyscale. In other programs, I can print color!

So I think I might actually say problem solved. With the exception that it doesn't seem possible to print color from Mail using the HPIJS driver, but I can still print color from Mail with a hardwired connection using my old driver when needed.

But I'll leave the thread open just in case there is a solution to the lack of color option when print from Mail...

That is more than likely an application issue. There is no reason for HPIJS not to print color. Is this possible?

jh

Let me try to clarify:

I can print color using HPIJS in other applications, but in Mail the only options are grayscale and inverted grayscale.

There is actually another tab called color matching in the drop-down menu, and I can select ColorSync. But in the printer features tab I still only have grayscale and inverted grayscale as options under "Color Model" tab. There is an option to chose a "Feature Set" and the Color Model tab appears under the "General Set." Other sets are called Output Control "Common" or "Extra 1-4". In the other sets there appear to be color related options but changing them does not produce anything other than grayscale printing per the General Set / Color Model tab.

The above sounds terribly confuing but I don't know how to be more clear....apologies!

-sg

I'm going to close this as this seems more like a mac application issue. If you'd like to reopen this feel free.

Thanks

jh